Skip to content

flexydial / hdfc-beu-v2

Go to a project
Toggle navigation
Toggle navigation pinning
2ae961c9 by Viral Patel
Options

Merge branch 'dev-InboundDrop' 

# Conflicts:
#	application/app/Http/Controllers/SmsController.php
2 parents cba2ceb2 fa1c5d0f
Inline Side-by-side
Showing 3 changed files with 227 additions and 9 deletions
application/app/Console/Commands/UserlogOne.php 0 → 100644
<?php namespace App\Console\Commands;
use Illuminate\Console\Command;
use DB;
use Config;
use App\Models\User;
use App\Models\Accesslog;
use App\Models\CRMCall;
use Schema;
use PDO;
use Illuminate\Database\Schema\Blueprint;
class UserlogOne extends Command {
/**
* The console command name.
*
* @var string
*/
protected $signature = 'UserlogOne';
/**
* The console command description.
*
* @var string
*/
protected $description = 'UserlogOne';
/**
* Execute the console command.
*
* @return mixed
*/
public function handle()
{
$nowts=time();
echo "\n".date('Y-m-d')."\n";
if(env('app_ip')=="10.125.14.127")
{
$offline=array();
$arr=Config::get("app.hdfcnodes");
$logdate=strtotime('-1 day');
$userlogsTable = "userlogs_".date("d_m_Y",$logdate);
//echo "\n".$userlogsTable."\n";
//$slist=DB::select(DB::raw("select * from server_details where type='COP' and id!='32'"));
$slist=DB::select(DB::raw("select * from server_details where id>11"));
$server_ip='';
$std_code='';
$conn='';
foreach($slist as $sline)
{
$tcol=0;$fieldsarr=array();$extrahdrarr=array();
$server_ip=$sline->server_ip;
$server_id=$sline->id;
$std_code=$sline->std_code;
$conn = array(
'driver' => 'mysql',
'host' => $server_ip,
'database' => env('DB_DATABASE', 'kstych_flexydial'),
'username' => env('DB_USERNAME', 'root'),
'password' => env('DB_PASSWORD', ''),
'charset' => 'utf8',
'collation' => 'utf8_unicode_ci',
'prefix' => '',
'options' => array(
PDO::ATTR_TIMEOUT => 5,
),
);
Config::set("database.connections.conn", $conn);
if(DB::connection("conn")->getDatabaseName())
{
echo ",".$server_ip;
$i=0;
$ulist=DB::connection("conn")->select(DB::raw("select * from users WHERE 1"));
foreach($ulist as $uline) {
$users[$uline->id] = $uline->username;
}
if($alist=DB::connection("conn")->select(DB::raw("select * from userlogs WHERE created_at>'".date("Y-m-d",$logdate)."' and created_at<'".date("Y-m-d",$logdate+24*60*60)."'"))){
//if($alist=DB::connection("conn")->select(DB::raw("select * from userlogs WHERE created_at>'2017-09-01' and created_at<'2017-10-01'"))){
foreach($alist as $aline) {
$i++;
$global_id = $server_id . $i;
$rowdata = array('server'=>$server_id,'server_ip'=>$server_ip,'global_id'=>$global_id,'id'=>$aline->id,
'created_at'=>$aline->created_at,'updated_at'=>$aline->updated_at,'user_id'=>$aline->user_id,'user'=>$users[$aline->user_id],
'startdate'=>$aline->startdate,'starttime'=>$aline->starttime,'enddate'=>$aline->enddate,'endtime'=>$aline->endtime,
'durationsec'=>$aline->durationsec,'data'=>$aline->data,'group'=>$aline->group,'login'=>'','dialnext'=>'','dialnext-agentbriefing'=>'','dialnext-downtime'=>'','dialnext-floorannouncements'=>'','dialnext-incoming'=>'','dialnext-lunchbreak'=>'','dialnext-manual'=>'','dialnext-notready'=>'','dialnext-qualityfeedback'=>'','dialnext-teabreak'=>'','dialnext-teammeeting'=>'','dialnext-utilitybreak'=>'','manual'=>'','manual-agentbriefing'=>'','manual-agentbriefing'=>'','manual-downtime'=>'','manual-floorannouncements'=>'','manual-incoming'=>'','manual-lunchbreak'=>'','manual-manual'=>'','manual-notready'=>'','manual-qualityfeedback'=>'','manual-teabreak'=>'','manual-teammeeting'=>'','manual-utilitybreak'=>'','paused'=>'','paused-agentbriefing'=>'','paused-downtime'=>'','paused-floorannouncements'=>'','paused-incoming'=>'','paused-lunchbreak'=>'','paused-manual'=>'','paused-notready'=>'','paused-qualityfeedback'=>'','paused-teabreak'=>'','paused-teammeeting'=>'','paused-utilitybreak'=>'','paused-autowrapup'=>'','paused-wrapup'=>'','progressive'=>'','progressive-agentbriefing'=>'','progressive-agentbriefing'=>'','progressive-downtime'=>'','progressive-floorannouncements'=>'','progressive-incoming'=>'','progressive-lunchbreak'=>'','progressive-manual'=>'','progressive-notready'=>'','progressive-qualityfeedback'=>'','progressive-teabreak'=>'','progressive-teammeeting'=>'','progressive-utilitybreak'=>'','ready-incoming'=>''
);
$data=json_decode($aline->data,true);
foreach($data as $sipid=>$sdata)
{
$prets= isset($sdata[1]) ? $sdata[1] : (strtotime($aline->startdate . " " . $aline->starttime)+19600)*1000;
if(isset($sdata['states']))
{
$previous="login";
foreach($sdata['states'] as $fts=>$states)
{
if($states[0] != 1)
{
$rowdata[$previous] +=round(($fts-$prets)/1000,2);
$previous = (trim($states[1]) != '') ? strtolower($states[0]."-".$states[1]) : strtolower($states[0]);
$prets=$fts;
}
}
$rowdata[$previous] += round(($sdata['ts']-$prets)/1000,2);
}
}
$rowdata["login"] = $aline->durationsec;
$rowdata['not-ready']=$rowdata['paused-agentbriefing']+$rowdata['paused-autowrapup']+$rowdata['paused-downtime']+$rowdata['paused-floorannouncements']+$rowdata['paused-lunchbreak']+$rowdata['paused-notready']+$rowdata['paused-qualityfeedback']+$rowdata['paused-teammeeting']+$rowdata['paused-teabreak']+$rowdata['paused-utilitybreak'];
$key_value = '';
foreach($rowdata AS $key=>$value) {
if($key != 1)
$key_value .= "`$key` = '$value', ";
}
$startTime=$aline->startdate." ".$aline->starttime;
$endTime=$aline->enddate." ".$aline->endtime;
$crmCalls=DB::connection("conn")->select(DB::raw("select user_id,type,ts_Wait,ts_Call,ts_Talk,ts_Recstart,ts_Recend,ts_Dispo,ts_Close from crmcalls WHERE updated_at>='".$startTime."' and updated_at<'".$endTime."' and user_id='".$aline->user_id."'"));
$ts_Wait=0;$ts_Call=0;$ts_Talk=0;$ts_Dispo=0;
$progTs_Wait=0;$progTs_Call=0;$progTs_Talk=0;$progTs_Dispo=0;
$manTs_Wait=0;$manTs_Call=0;$manTs_Talk=0;$manTs_Dispo=0;
$inbTs_Wait=0;$inbTs_Call=0;$inbTs_Talk=0;$inbTs_Dispo=0;
$tt_prog=0;$tt_man=0;$tt_inb=0;
if($crmCalls!=null){
foreach($crmCalls as $crmCall){
$ts_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$ts_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$ts_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$ts_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
if($crmCall->type == 'Progressive')
{
$progTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$progTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$progTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$progTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
if($crmCall->type == 'Manual')
{
$manTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$manTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$manTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$manTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
if($crmCall->type == 'Inbound')
{
$inbTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$inbTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$inbTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$inbTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
}
}
$tt_prog = $progTs_Wait + $progTs_Call + $progTs_Talk + $progTs_Dispo;
$tt_man = $manTs_Wait + $manTs_Call + $manTs_Talk + $manTs_Dispo;
$tt_inb = $inbTs_Wait + $inbTs_Call + $inbTs_Talk + $inbTs_Dispo;
$prod_TOS = $ts_Wait + $ts_Call + $ts_Talk + $ts_Dispo;
$key_value .= "`tt_prog` = '$tt_prog', ";
$key_value .= "`tt_man` = '$tt_man', ";
$key_value .= "`tt_inb` = '$tt_inb', ";
$key_value .= "`ts_Wait` = '$ts_Wait', ";
$key_value .= "`ts_Call` = '$ts_Call', ";
$key_value .= "`ts_Talk` = '$ts_Talk', ";
$key_value .= "`ts_Dispo` = '$ts_Dispo', ";
$key_value .= "`progts_Wait` = '$progTs_Wait', ";
$key_value .= "`progts_Call` = '$progTs_Call', ";
$key_value .= "`progts_Talk` = '$progTs_Talk', ";
$key_value .= "`progts_Dispo` = '$progTs_Dispo', ";
$key_value .= "`mants_Wait` = '$manTs_Wait', ";
$key_value .= "`mants_Call` = '$manTs_Call', ";
$key_value .= "`mants_Talk` = '$manTs_Talk', ";
$key_value .= "`mants_Dispo` = '$manTs_Dispo', ";
$key_value .= "`incts_Wait` = '$inbTs_Wait', ";
$key_value .= "`incts_Call` = '$inbTs_Call', ";
$key_value .= "`incts_Talk` = '$inbTs_Talk', ";
$key_value .= "`incts_Dispo` = '$inbTs_Dispo', ";
$key_value .= "`prod_tos` = '$prod_TOS', ";
$key_value = substr($key_value, 0, -2);
$userlogsTable = "userlogs_".date("d_m_Y",$logdate);
DB::insert(DB::raw("INSERT INTO ".$userlogsTable." SET $key_value"));
//DB::insert(DB::raw("INSERT INTO userlogs_050218 SET $key_value"));
}
DB::connection("conn")->disconnect();
}else{
DB::connection("conn")->disconnect();
}
}
}
}
}
}
application/app/Http/Controllers/DialerController.php
......@@ -721,7 +721,6 @@ if($action=="closecall")
$userlog=UserLog::where('user_id','=',Auth::user()->id)->orderBy("id","DESC")->first();
$userlog->getLastTs($crmcall->sipid_id,$nowts);
$userlog->save();
if(Auth::user()->username=='S32732' && $kstychCall['callnumber']=='9324046534'){
try{
$smscontroller = new SmsController();
$smscontroller->sendSmsBasedOnSubDisposition($kstychCall);
......@@ -729,7 +728,6 @@ if($action=="closecall")
Log::info($e->getMessage());
}
}
}
return Response::make("");
}
......
application/app/Http/Controllers/SmsController.php
......@@ -11,11 +11,6 @@ class SmsController extends Controller
//public $userarray = array("A21568","admin");
public function sendSmsBasedOnSubDisposition($kstychCall)
{
//public $userarray = array("A21568","admin");
//$users = $this->userarray;
//Log::info(Auth::user()->username." ^ ".$users[0]);
//Log::info(in_array(Auth::user()->username , $users));
//if(in_array(Auth::user()->username , $users)){
$msgText = $this->getSmsTemplate($kstychCall);
if( !empty($msgText) ) {
$msgText = $this->fillValuesInTemplate($msgText);
......@@ -28,7 +23,6 @@ class SmsController extends Controller
public function sendSmsRequest($kstychCall, $msgText)
{
$url = $this->smsUrl;
//Log::info($kstychCall['callnumber']);
$inputArray = [
'userId'=>'hdfcbalrt',
"pass"=>'hdfcbalrt25',
......@@ -51,15 +45,18 @@ class SmsController extends Controller
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
$response = curl_exec($ch);
$number=$kstychCall['callnumber'];
$callid=intval($kstychCall['callid'])+0;
$serverip=env(app_ip);
$rmname=Auth::user()->fullname;
$subdispo=$kstychCall["usersubstatus"];
DB::insert(DB::raw("insert into sms_log set server_ip='$serverip',call_id='$callid',rm_name='$rmname',subdispo='$subdispo',number='$number',message='$msgText',response='$response'"));
Log::useFiles(storage_path().'/logs/SMS_Messages_'.date("Y-m-d").'.log');
Log::info('|'.env(app_ip).'|'.date('Y-m-d H:i:s', strtotime('+5 hours 30 minutes')).'|'.Auth::user()->fullname.'|'.$kstychCall['callnumber'].'|"'.$msgText.'"|'.$response.'|');
//Log::info($response);
curl_close($ch);
} catch(Exception $e) {
Log::info($e->getMessage());
......
Styling with Markdown is supported
You are about to add 0 people to the discussion. Proceed with caution.
Finish editing this message first!