Added new column to capture when an agent has picked up the call when on predictive
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| ... | @@ -18,6 +18,7 @@ class CRMCall extends Model{ | ... | @@ -18,6 +18,7 @@ class CRMCall extends Model{ |
| 18 | { | 18 | { |
| 19 | $this->ts_Wait=$nowts; | 19 | $this->ts_Wait=$nowts; |
| 20 | $this->ts_Call=$nowts; | 20 | $this->ts_Call=$nowts; |
| 21 | $this->ts_cTalk=$nowts; | ||
| 21 | $this->ts_Talk=$nowts; | 22 | $this->ts_Talk=$nowts; |
| 22 | $this->ts_Recstart=$nowts; | 23 | $this->ts_Recstart=$nowts; |
| 23 | $this->ts_Recend=$nowts; | 24 | $this->ts_Recend=$nowts; |
| ... | @@ -27,6 +28,7 @@ class CRMCall extends Model{ | ... | @@ -27,6 +28,7 @@ class CRMCall extends Model{ |
| 27 | if($var=='ts_Call') | 28 | if($var=='ts_Call') |
| 28 | { | 29 | { |
| 29 | $this->ts_Call=$nowts; | 30 | $this->ts_Call=$nowts; |
| 31 | $this->ts_cTalk=$nowts; | ||
| 30 | $this->ts_Talk=$nowts; | 32 | $this->ts_Talk=$nowts; |
| 31 | $this->ts_Recstart=$nowts; | 33 | $this->ts_Recstart=$nowts; |
| 32 | $this->ts_Recend=$nowts; | 34 | $this->ts_Recend=$nowts; | ... | ... |
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