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c5a7b341 by Manish Mihsra
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Working on Report

1 parent c47d5151
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Showing 36 changed files with 9878 additions and 248 deletions
application/app/Http/2502_routes.php deleted 100644 → 0
1 <?php
2
3 Route::get('/', array('uses'=> 'HomeController@index', 'as'=>'index.root'));
4 Route::get('index', array('uses'=> 'HomeController@index', 'as'=>'index.index'));
5
6 Route::get('test_table_8', 'Rom8Controller@testTable');
7 Route::get('eg', 'egController@eg');
8
9 Route::group(['middleware' => ['web']], function () {
10
11 Route::get('home', array('uses' => 'HomeController@home', 'as'=>'home.home'));
12 Route::get('login', array('uses'=> 'HomeController@login', 'as'=>'home.login'));
13 Route::post('login', array('uses'=> 'HomeController@do_login', 'as'=>'home.do_login'));
14 Route::get('logout', array('uses'=> 'HomeController@logout', 'as'=>'home.logout'));
15 Route::get('signup', array('uses'=> 'HomeController@signup', 'as'=>'home.signup'));
16 Route::post('signup', array('uses'=> 'HomeController@do_signup', 'as'=>'home.do_signup'));
17
18 Route::get('userfiles/{path}',array('uses'=>'HomeController@userfiles','as'=>'userfiles.get'))->where('path', '.*');
19
20 Route::get('unsubscribe', array('uses'=> 'HomeController@unsubscribe', 'as'=>'home.unsubscribe'));
21 Route::any('forgotpassword', array('uses'=> 'HomeController@forgotpassword', 'as'=>'signup.forgotpassword'));
22
23 Route::get('profile', array('before' => 'auth','uses' => 'HomeController@profile', 'as'=>'profile.index'));
24 Route::post('profile', array('before' => 'auth','uses' => 'HomeController@do_profile', 'as'=>'profile.update'));
25
26 Route::get('msie', array('uses'=> 'HomeController@msie', 'as'=>'login.msie'));
27 Route::any('ajaxerror', array('uses'=> 'HomeController@ajaxerror', 'as'=>'home.ajaxerror'));
28 Route::any('gettoken', array('uses'=> 'HomeController@gettoken', 'as'=>'home.gettoken'));
29 Route::any('idleapp', array('uses'=> 'HomeController@idleapp', 'as'=>'home.idleapp'));
30
31 Route::any('fileupload', array('uses'=> 'HomeController@fileupload', 'as'=>'upload.file'));
32 Route::get('cron', array('uses'=> 'HomeController@cron', 'as'=>'cron.cron'));
33 Route::get('style', array('uses'=> 'HomeController@style', 'as'=>'style.index'));
34 Route::get('jshead', array('uses'=> 'HomeController@jshead', 'as'=>'jshead.index'));
35 Route::get('jsbody', array('uses'=> 'HomeController@jsbody', 'as'=>'jsbody.index'));
36
37 Route::resource('dashboard','DashboardController');
38 Route::resource('notification','NotificationController');
39 Route::resource('message','MessageController');
40 Route::resource('task','TaskController');
41 Route::resource('user','UserController');
42 Route::resource('group','GroupController');
43 Route::resource('role','RoleController');
44 Route::resource('dispositionPlan','DispositionPlanController');
45
46 Route::resource('master','MasterController');
47 Route::resource('admin','AdminController');
48 Route::resource('record','RecordController');
49 Route::resource('campaign','CampaignController');
50
51 Route::resource('dialer','DialerController');
52 Route::resource('hr','HRController');
53 Route::resource('social','SocialController');
54 Route::resource('web','WebController');
55
56 Route::get('notes', array('uses' => 'NotesController@loadQuestions', 'as'=>'questionare.load_questions'));
57 Route::post('notes',array('uses' => 'NotesController@store', 'as'=>'notes.store'));
58
59 Route::get('questionare/{qid?}/{optid?}/{level?}', array('uses' => 'QuestionareController@loadQuestions', 'as'=>'questionare.load_questions'));
60 Route::post('questionare', array('uses' => 'QuestionareController@saveQuestionAire', 'as'=>'questionare.save'));
61 //Route::get('notes', array('uses' => 'NotesController@index', 'as'=>'notes.index'));
62 //Route::resource('notesupdate','NotesController');
63
64 Route::get('exceldownload', function()
65 {
66 return view("layout.module.userupload.exceldata");
67 });
68
69 Route::post('useruploaddata', array('uses' => 'UserController@userUpload', 'as'=>'useruploaddata'));
70
71 //Supervisor Call Mangement - By Manish on 16-02-17
72 Route::get('SupervisorModule', array('uses'=> 'RecordController@supervisorUpload', 'as'=>'upload.comments'));
73
74 //Supervisor Call Mangement - By Manish on 22-03-17
75 Route::post('complaint', array('uses'=> 'ComplaintController@saveComplaint', 'as'=>'upload.complaint'));
76 Route::post('resclassUnit', array('uses'=> 'ComplaintController@getBranchName', 'as'=>'get.branchname'));
77 Route::post('childcase', array('uses'=> 'ComplaintController@saveChildCase', 'as'=>'upload.case'));
78
79 //Supervisor Message Announcement - By Manish on 12-04-17
80 Route::get('category/{resClassUnit}', array('uses'=> 'ComplaintController@getCat', 'as'=>'get.cat'));
81 Route::get('subcategory/{catId}/{resClassUnit}', array('uses'=> 'ComplaintController@getSubCat', 'as'=>'get.subcat'));
82
83 Route::post('SupervisorMessage', array('uses'=> 'MessageController@sendSupVisorMessage', 'as'=>'send.message'));
84 Route::get('supmessage/{msg_id?}/{username?}', array('uses'=> 'MessageController@viewSupVisorMessage', 'as'=>'view.allmessage'));
85 Route::get('viewmessage/{msg_id?}/{username?}', array('uses'=> 'MessageController@viewMessage', 'as'=>'view.message'));
86
87 //Addition of Customer Racing
88 Route::post('custrace', array('uses'=> 'RacingCustomerController@saveRacingCustomer', 'as'=>'upload.raccust'));
89
90 //Addition of Lead Entry Form
91 Route::post('leadentryform', array('uses'=> 'LeadEntryFormController@saveLeadEntryFormDetails', 'as'=>'upload.rleadform'));
92 Route::post('oaentryform', array('uses'=> 'OneAssistController@saveOneAssistFormDetails', 'as'=>'upload.oaleadform'));
93
94 Route::post('racingcustupdate',array('uses'=> 'RacingCustomerController@updateracingcust', 'as'=>'upload.updateraccust'));
95 Route::get('dialmode', array('uses'=> 'DialModeController@dialmodeview', 'as'=>'view.module'));
96 Route::post('dialmodeassign', array('uses'=> 'DialModeController@dialmodeassign', 'as'=>'assign.dialmodes'));
97 ///for the rlp pbwise
98 Route::get('rlp', array('uses'=> 'RecordController@rlpPbwise', 'as'=>'rlppb.comments'));
99
100 });
application/app/Http/Controllers/DialerController.php
...@@ -1547,42 +1547,7 @@ print_r($supervisorUsers); ...@@ -1547,42 +1547,7 @@ print_r($supervisorUsers);
1547 $data['count'] = $count; 1547 $data['count'] = $count;
1548 return view("layout.module.dialer.appointment",$data); 1548 return view("layout.module.dialer.appointment",$data);
1549 } 1549 }
1550 if($id=="reports") 1550
1551 {
1552 return view("layout.module.dialer.reports",array());
1553 }
1554 if($id=="campaigns")
1555 {
1556 return view("layout.module.dialer.campaigns",array());
1557 }
1558 if($id=="calllog")
1559 {
1560 return view("layout.module.dialer.calllog",array());
1561 }
1562 if($id=="agentreport")
1563 {
1564 return view("layout.module.dialer.agentreport",array());
1565 }
1566 if($id=="campreport")
1567 {
1568 return view("layout.module.dialer.campreport",array());
1569 }
1570 if($id=="statusreport")
1571 {
1572 return view("layout.module.dialer.statusreport",array());
1573 }
1574 if($id=="questionnaire")
1575 {
1576 return view("layout.module.dialer.questairereport",array());
1577 }
1578 if($id=="callmanagement")
1579 {
1580 return view("layout.module.dialer.callmanagementreport",array());
1581 }
1582 if($id=="supmessages")
1583 {
1584 return view("layout.module.dialer.supmessagesreport",array());
1585 }
1586 1551
1587 if($id=='playrecfile') 1552 if($id=='playrecfile')
1588 { 1553 {
...@@ -1613,18 +1578,6 @@ print_r($supervisorUsers); ...@@ -1613,18 +1578,6 @@ print_r($supervisorUsers);
1613 } 1578 }
1614 return; 1579 return;
1615 } 1580 }
1616 if($id=="liveusers")
1617 {
1618 return view("layout.module.dialer.liveusers",array());
1619 }
1620 if($id=="recarchive")
1621 {
1622 return view("layout.module.dialer.recarchive",array());
1623 }
1624 if($id=="recqc")
1625 {
1626 return view("layout.module.dialer.recqc",array());
1627 }
1628 //relationship area dropdown option fetched code. code by Yashwant Sir 1581 //relationship area dropdown option fetched code. code by Yashwant Sir
1629 if($id=="relationship") 1582 if($id=="relationship")
1630 { 1583 {
......
application/app/Http/Controllers/ReportController.php 0 → 100644
1 <?php
2
3 namespace App\Http\Controllers;
4
5 use Illuminate\Http\Request;
6
7 use Auth;
8 use Input;
9 use Response;
10 use Config;
11 use App\Http\Requests;
12 use App\Models\Group;
13 use App\Models\Master;
14 use App\Models\Record;
15 use App\Models\CRMCall;
16 use App\Models\CRMCallArchive;
17 use App\Models\CRM;
18 use App\Models\CRMCampaign;
19 use App\Models\CRMList;
20 use App\Models\Cutoff;
21 use App\Jobs\KHRMSLib;
22 use App\Models\Sipid;
23 use App\Models\Dialline;
24 use App\Models\UserLog;
25 use App\Models\Kqueue;
26 use DB;
27 use Log;
28 use Session;
29
30 class ReportController extends Controller
31 {
32 public function __construct()
33 {
34 $this->middleware('auth');
35 $this->middleware('module_access');
36 }
37
38 public function show($id)
39 {
40 if($id=="reports")
41 {
42 return view("layout.module.reports.reports",array());
43 }
44
45 if($id=="campaigns")
46 {
47 return view("layout.module.reports.campaigns",array());
48 }
49
50 if($id=="calllog")
51 {
52 return view("layout.module.reports.calllog",array());
53 }
54
55 if($id=="agentreport")
56 {
57 return view("layout.module.reports.agentreport",array());
58 }
59
60 if($id=="campreport")
61 {
62 return view("layout.module.reports.campreport",array());
63 }
64
65 if($id=="statusreport")
66 {
67 return view("layout.module.reports.statusreport",array());
68 }
69
70 if($id=="questionnaire")
71 {
72 return view("layout.module.reports.questairereport",array());
73 }
74
75 if($id=="callmanagement")
76 {
77 return view("layout.module.reports.callmanagementreport",array());
78 }
79
80 if($id=="supmessages")
81 {
82 return view("layout.module.reports.supmessagesreport",array());
83 }
84
85 if($id=="liveusers")
86 {
87 return view("layout.module.reports.liveusers",array());
88 }
89
90 if($id=="recarchive")
91 {
92 return view("layout.module.reports.recarchive",array());
93 }
94
95 if($id=="recqc")
96 {
97 return view("layout.module.reports.recqc",array());
98 }
99 }
100 }
application/app/Http/routes-2002.php deleted 100644 → 0
1 <?php
2
3 Route::get('/', array('uses'=> 'HomeController@index', 'as'=>'index.root'));
4 Route::get('index', array('uses'=> 'HomeController@index', 'as'=>'index.index'));
5
6 Route::get('test_table_8', 'Rom8Controller@testTable');
7 Route::get('eg', 'egController@eg');
8
9 Route::group(['middleware' => ['web']], function () {
10
11 Route::get('home', array('uses' => 'HomeController@home', 'as'=>'home.home'));
12 Route::get('login', array('uses'=> 'HomeController@login', 'as'=>'home.login'));
13 Route::post('login', array('uses'=> 'HomeController@do_login', 'as'=>'home.do_login'));
14 Route::get('logout', array('uses'=> 'HomeController@logout', 'as'=>'home.logout'));
15 Route::get('signup', array('uses'=> 'HomeController@signup', 'as'=>'home.signup'));
16 Route::post('signup', array('uses'=> 'HomeController@do_signup', 'as'=>'home.do_signup'));
17
18 Route::get('userfiles/{path}',array('uses'=>'HomeController@userfiles','as'=>'userfiles.get'))->where('path', '.*');
19
20 Route::get('unsubscribe', array('uses'=> 'HomeController@unsubscribe', 'as'=>'home.unsubscribe'));
21 Route::any('forgotpassword', array('uses'=> 'HomeController@forgotpassword', 'as'=>'signup.forgotpassword'));
22
23 Route::get('profile', array('before' => 'auth','uses' => 'HomeController@profile', 'as'=>'profile.index'));
24 Route::post('profile', array('before' => 'auth','uses' => 'HomeController@do_profile', 'as'=>'profile.update'));
25
26 Route::get('msie', array('uses'=> 'HomeController@msie', 'as'=>'login.msie'));
27 Route::any('ajaxerror', array('uses'=> 'HomeController@ajaxerror', 'as'=>'home.ajaxerror'));
28 Route::any('gettoken', array('uses'=> 'HomeController@gettoken', 'as'=>'home.gettoken'));
29 Route::any('idleapp', array('uses'=> 'HomeController@idleapp', 'as'=>'home.idleapp'));
30
31 Route::any('fileupload', array('uses'=> 'HomeController@fileupload', 'as'=>'upload.file'));
32 Route::get('cron', array('uses'=> 'HomeController@cron', 'as'=>'cron.cron'));
33 Route::get('style', array('uses'=> 'HomeController@style', 'as'=>'style.index'));
34 Route::get('jshead', array('uses'=> 'HomeController@jshead', 'as'=>'jshead.index'));
35 Route::get('jsbody', array('uses'=> 'HomeController@jsbody', 'as'=>'jsbody.index'));
36
37 Route::resource('dashboard','DashboardController');
38 Route::resource('notification','NotificationController');
39 Route::resource('message','MessageController');
40 Route::resource('task','TaskController');
41 Route::resource('user','UserController');
42 Route::resource('group','GroupController');
43 Route::resource('role','RoleController');
44
45 Route::resource('master','MasterController');
46 Route::resource('admin','AdminController');
47 Route::resource('record','RecordController');
48 Route::resource('campaign','CampaignController');
49
50 Route::resource('dialer','DialerController');
51 Route::resource('hr','HRController');
52 Route::resource('social','SocialController');
53 Route::resource('web','WebController');
54
55 Route::get('notes', array('uses' => 'NotesController@loadQuestions', 'as'=>'questionare.load_questions'));
56 Route::post('notes',array('uses' => 'NotesController@store', 'as'=>'notes.store'));
57
58 Route::get('questionare/{qid?}/{optid?}/{level?}', array('uses' => 'QuestionareController@loadQuestions', 'as'=>'questionare.load_questions'));
59 Route::post('questionare', array('uses' => 'QuestionareController@saveQuestionAire', 'as'=>'questionare.save'));
60 //Route::get('notes', array('uses' => 'NotesController@index', 'as'=>'notes.index'));
61 //Route::resource('notesupdate','NotesController');
62
63 Route::get('exceldownload', function()
64 {
65 return view("layout.module.userupload.exceldata");
66 });
67
68 Route::post('useruploaddata', array('uses' => 'UserController@userUpload', 'as'=>'useruploaddata'));
69
70 //Supervisor Call Mangement - By Manish on 16-02-17
71 Route::get('SupervisorModule', array('uses'=> 'RecordController@supervisorUpload', 'as'=>'upload.comments'));
72
73 //Supervisor Call Mangement - By Manish on 22-03-17
74 Route::post('complaint', array('uses'=> 'ComplaintController@saveComplaint', 'as'=>'upload.complaint'));
75 Route::post('resclassUnit', array('uses'=> 'ComplaintController@getBranchName', 'as'=>'get.branchname'));
76 Route::post('childcase', array('uses'=> 'ComplaintController@saveChildCase', 'as'=>'upload.case'));
77
78 //Supervisor Message Announcement - By Manish on 12-04-17
79 Route::get('category/{resClassUnit}', array('uses'=> 'ComplaintController@getCat', 'as'=>'get.cat'));
80 Route::get('subcategory/{catId}/{resClassUnit}', array('uses'=> 'ComplaintController@getSubCat', 'as'=>'get.subcat'));
81
82 Route::post('SupervisorMessage', array('uses'=> 'MessageController@sendSupVisorMessage', 'as'=>'send.message'));
83 Route::get('supmessage/{msg_id?}/{username?}', array('uses'=> 'MessageController@viewSupVisorMessage', 'as'=>'view.allmessage'));
84 Route::get('viewmessage/{msg_id?}/{username?}', array('uses'=> 'MessageController@viewMessage', 'as'=>'view.message'));
85
86 //Addition of Customer Racing
87 Route::post('custrace', array('uses'=> 'RacingCustomerController@saveRacingCustomer', 'as'=>'upload.raccust'));
88
89 //Addition of Lead Entry Form
90 Route::post('leadentryform', array('uses'=> 'LeadEntryFormController@saveLeadEntryFormDetails', 'as'=>'upload.rleadform'));
91 Route::post('oaentryform', array('uses'=> 'OneAssistController@saveOneAssistFormDetails', 'as'=>'upload.oaleadform'));
92
93 Route::post('racingcustupdate',array('uses'=> 'RacingCustomerController@updateracingcust', 'as'=>'upload.updateraccust'));
94 Route::get('dialmode', array('uses'=> 'DialModeController@dialmodeview', 'as'=>'view.module'));
95 Route::post('dialmodeassign', array('uses'=> 'DialModeController@dialmodeassign', 'as'=>'assign.dialmodes'));
96 ///for the rlp pbwise
97 Route::get('rlp', array('uses'=> 'RecordController@rlpPbwise', 'as'=>'rlppb.comments'));
98
99 });
application/app/Http/routes.php
...@@ -53,6 +53,7 @@ Route::group(['middleware' => ['web']], function () { ...@@ -53,6 +53,7 @@ Route::group(['middleware' => ['web']], function () {
53 Route::resource('hr','HRController'); 53 Route::resource('hr','HRController');
54 Route::resource('social','SocialController'); 54 Route::resource('social','SocialController');
55 Route::resource('web','WebController'); 55 Route::resource('web','WebController');
56 Route::resource('report','ReportController');
56 57
57 Route::get('notes', array('uses' => 'NotesController@loadQuestions', 'as'=>'questionare.load_questions')); 58 Route::get('notes', array('uses' => 'NotesController@loadQuestions', 'as'=>'questionare.load_questions'));
58 Route::post('notes',array('uses' => 'NotesController@store', 'as'=>'notes.store')); 59 Route::post('notes',array('uses' => 'NotesController@store', 'as'=>'notes.store'));
......
application/config/app.php
...@@ -98,7 +98,7 @@ return [ ...@@ -98,7 +98,7 @@ return [
98 "Task" => ["disp"=>"Tasks","icon"=>"edit","dash"=>"","onclick"=>"showBlock('Workflow');"], 98 "Task" => ["disp"=>"Tasks","icon"=>"edit","dash"=>"","onclick"=>"showBlock('Workflow');"],
99 "Dialer" => ["disp"=>"Dialer","icon"=>"phone","dash"=>"Dialer", 99 "Dialer" => ["disp"=>"Dialer","icon"=>"phone","dash"=>"Dialer",
100 "submenu"=>["Dialer"=>["kDialerModel();"], 100 "submenu"=>["Dialer"=>["kDialerModel();"],
101 "Reports"=>["menuAction('dialer/reports');"], 101 "Reports"=>["menuAction('report/reports');"],
102 ]], 102 ]],
103 "DialerCampaign" => ["disp"=>"Dialer","icon"=>"phone","dash"=>"", 103 "DialerCampaign" => ["disp"=>"Dialer","icon"=>"phone","dash"=>"",
104 "submenu"=>[ 104 "submenu"=>[
...@@ -129,6 +129,7 @@ return [ ...@@ -129,6 +129,7 @@ return [
129 "Record" => ["disp"=>"Record","icon"=>"file","dash"=>"","onclick"=>""], 129 "Record" => ["disp"=>"Record","icon"=>"file","dash"=>"","onclick"=>""],
130 "User" => ["disp"=>"User","icon"=>"home","dash"=>"","onclick"=>""], 130 "User" => ["disp"=>"User","icon"=>"home","dash"=>"","onclick"=>""],
131 "Role" => ["disp"=>"Role","icon"=>"home","dash"=>"","onclick"=>""], 131 "Role" => ["disp"=>"Role","icon"=>"home","dash"=>"","onclick"=>""],
132 "Report" => ["disp"=>"Report","icon"=>"home","dash"=>"","onclick"=>""],
132 "DialMode" => ["disp"=>"DialMode","icon"=>"home","dash"=>"","onclick"=>""], 133 "DialMode" => ["disp"=>"DialMode","icon"=>"home","dash"=>"","onclick"=>""],
133 "SupervisorModule" => ["disp"=>"SupervisorModule","icon"=>"globe","dash"=>"","onclick"=>"menuAction('SupervisorModule');"], 134 "SupervisorModule" => ["disp"=>"SupervisorModule","icon"=>"globe","dash"=>"","onclick"=>"menuAction('SupervisorModule');"],
134 "Notes" => ["disp"=>"Notes","icon"=>"globe","dash"=>"","onclick"=>"menuAction('notes');"], 135 "Notes" => ["disp"=>"Notes","icon"=>"globe","dash"=>"","onclick"=>"menuAction('notes');"],
......
application/resources/views/layout/module/reports/aagentreport.blade.php 0 → 100644
1 <?php
2 use App\Models\Sipid;
3 use App\Models\UserLog;
4 use App\Models\CRMCall;
5 use App\Models\User;
6 use App\Jobs\KHRMSLib;
7
8
9 $selectedvals=explode(":",Input::get("selectedvals",":::::"));
10 $hdfcnodes=array();
11 $offline=array();
12 $arr=Config::get("app.hdfcnodes");
13 foreach($arr as $server=>$arrline)
14 {
15 $tvals=explode(":",$arrline);
16
17 if($selectedvals[0]=="")$hdfcnodes[]=$server;
18 else if($selectedvals[0]==$tvals[0])
19 {
20 if($selectedvals[1]=="")$hdfcnodes[]=$server;
21 else if($selectedvals[1]==$tvals[1])
22 {
23 if($selectedvals[2]=="")$hdfcnodes[]=$server;
24 else if($selectedvals[2]==$tvals[2])
25 {
26 if($selectedvals[3]=="")$hdfcnodes[]=$server;
27 else if($selectedvals[3]==$tvals[3])
28 {
29 if($selectedvals[4]=="")$hdfcnodes[]=$server;
30 else if($selectedvals[4]==$tvals[4])
31 {
32 $hdfcnodes[]=$server;
33 }
34 }
35 }
36 }
37 }
38 }
39
40
41
42 $wakka = new KHRMSLib();
43 $dashboarduser=Auth::user();
44 $uidlist=array();$onlineusers=array();
45
46 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
47 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
48
49 $i=1;
50 $reporthead=array("#","UserId","UserName","In","Out","InOut","Sessions","Duration");
51 $reportarray=array();
52
53
54
55 foreach($hdfcnodes as $ci=>$server)
56 {
57 $conn = array(
58 'driver' => 'mysql',
59 'host' => $server,
60 'database' => env('DB_DATABASE', 'kstych_flexydial'),
61 'username' => env('DB_USERNAME', 'root'),
62 'password' => env('DB_PASSWORD', ''),
63 'charset' => 'utf8',
64 'collation' => 'utf8_unicode_ci',
65 'prefix' => '',
66 'options' => array(
67 PDO::ATTR_TIMEOUT => 5,
68 ),
69 );
70 Config::set("database.connections.conn$ci", $conn);
71
72 try
73 {
74 DB::connection("conn$ci")->getDatabaseName();
75
76
77
78 $alist=UserLog::on("conn$ci")->where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('durationsec','>',0);
79 $alist=$alist->get();
80 $userarr=array();
81 foreach($alist as $aline)
82 {
83 if(!isset($userarr[$aline->user_id."conn$ci"]))$userarr[$aline->user_id."conn$ci"]=User::on("conn$ci")->find($aline->user_id."conn$ci");
84 $tuser=$userarr[$aline->user_id."conn$ci"];
85
86 if(!isset($reportarray[$aline->user_id."conn$ci"]))$reportarray[$aline->user_id."conn$ci"]=array("#"=>$i++,"UserId"=>$aline->user_id."conn$ci","UserName"=>$tuser->username,"In"=>"","Out"=>"","InOut"=>0,"Sessions"=>0,"Duration"=>0);
87
88 if($reportarray[$aline->user_id."conn$ci"]["In"]=="")$reportarray[$aline->user_id."conn$ci"]["In"]=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
89 $reportarray[$aline->user_id."conn$ci"]["Out"]=date("Y-m-d H:i:s",strtotime($aline->updated_at)-($dashboarduser->timezone*60));
90 $reportarray[$aline->user_id."conn$ci"]["InOut"]=strtotime($reportarray[$aline->user_id."conn$ci"]["Out"])-strtotime($reportarray[$aline->user_id."conn$ci"]["In"]);
91
92 $data=json_decode($aline->data,true);
93 foreach($data as $sipid=>$sdata)
94 {
95 $reportarray[$aline->user_id."conn$ci"]["Sessions"]++;
96 $reportarray[$aline->user_id."conn$ci"]["Duration"]+=$aline->durationsec;
97 if(isset($sdata['states']))
98 {
99 $previous="Login";
100 $prets=strtotime($aline->startdate." ".$aline->starttime);
101 foreach($sdata['states'] as $ts=>$states)
102 {
103 $fts=$ts/1000;
104 if(!in_array($previous,$reporthead))$reporthead[]=$previous;
105 $reportarray[$aline->user_id."conn$ci"][$previous]+=round($fts-$prets,2);
106 $previous=$states[0]."-".$states[1];$prets=$fts;
107 }
108 if(!in_array($previous,$reporthead))$reporthead[]=$previous;
109 $reportarray[$aline->user_id."conn$ci"][$previous]+=round((strtotime($aline->enddate." ".$aline->endtime))-$prets,2);
110 }
111 else
112 {
113 $reportarray[$aline->user_id."conn$ci"]["Login"]+=$aline->durationsec;
114 }
115 }
116 }
117
118 }catch(Exception $e)
119 {
120 $offline[]=$server;
121 }
122 }
123
124
125
126
127
128 if(Input::has("dllogxls"))
129 {
130 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
131
132 $inputFileType = "Excel5";
133 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
134 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
135 $baseRow = 3;
136
137
138 $highestColumn = sizeof($reporthead);
139 for ($head = 0; $head < $highestColumn; $head++){
140 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
141 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
142 }
143
144 foreach($reportarray as $uid=>$uarr)
145 {
146 $row = $baseRow++;
147 $col = 0;
148
149 for ($head = 0; $head < $highestColumn; $head++){
150 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
151 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
152 }
153 }
154
155
156 header('Content-Type: application/vnd.ms-excel');
157 header('Content-Disposition: attachment;filename="AgentLog.xls"');
158 header('Cache-Control: max-age=0');
159
160 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
161 $objWriter->save('php://output');
162
163 return ;
164 }
165
166
167 $highestColumn = sizeof($reporthead);
168 $outhead="<tr>";$outstr="";
169 for ($head = 0; $head < $highestColumn; $head++){
170 $outhead.="<td>".$reporthead[$head]."</td>";
171 }
172 $outhead.="</tr>";
173 foreach($reportarray as $uid=>$uarr)
174 {
175 $outstr.="<tr>";
176 for ($head = 0; $head < $highestColumn; $head++){
177 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
178 }
179 $outstr.="</tr>";
180 }
181
182
183
184
185 //charts
186 $cat1=array();
187 $cat1arr=array();
188 foreach($reportarray as $uid=>$uarr)
189 {
190 $cat1[]="'$uarr[UserName]'";
191
192 for ($head = 8; $head < $highestColumn; $head++){
193 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
194
195 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]]/60,1);
196 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
197 }
198 }
199
200 $cat1arrstr="";
201 foreach($cat1arr as $name=>$data)
202 {
203 $cat1arrstr.="{ name: '$name',\ndata : [";
204 $cat1arrstr.=implode(",",$data);
205 $cat1arrstr.="] },\n";
206 }
207
208
209 $cat2=array();
210 foreach($reportarray as $uid=>$uarr)
211 {
212 for ($head = 8; $head < $highestColumn; $head++){
213 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]]/60,1);
214 }
215 }
216 ?>
217
218
219 <div class=innerAll>
220
221
222 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
223 <script>
224 $(document).ready(function()
225 {
226 if(!$('#dialoglog').hasClass('ui-dialog-content'))
227 {
228 $('#dialoglog').dialog({
229 autoOpen: false,
230 width: '70%',
231 buttons: {
232 "Ok": function() {
233 $(this).dialog("close");
234 },
235 "Cancel": function() {
236 $(this).dialog("close");
237 }
238 }
239 });
240 }
241
242 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
243 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
244 });
245 </script>
246 <div style="float:left;width:50%">
247
248 Search <input id=filter name="filter" type="text">
249 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='agentLogReloadFun("");' />
250
251 </div>
252 <div style="float:left;width:50%">
253
254
255 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
256
257 </div>
258 <div style="clear:both"></div>
259 <hr>
260
261 <div class=col-md-12>
262
263
264 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
265 <script>
266 $(function () {
267 $('#userlogschart1').highcharts({
268 chart: {
269 type: 'column'
270 },
271 title: {
272 text: ''
273 },
274 xAxis: {
275 labels:{
276 enabled:false//default is true
277 },
278 categories: [<?php echo implode(",",$cat1); ?>]
279 },
280 yAxis: {
281 min: 0,
282 title: {
283 text: ''
284 },
285 stackLabels: {
286 enabled: false,
287 // style: {
288 // fontWeight: '',
289 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
290 // }
291 }
292 },
293 // legend: {
294 // align: 'right',
295 // x: -30,
296 // verticalAlign: 'top',
297 // y: 25,
298 // floating: true,
299 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
300 // borderColor: '#CCC',
301 // borderWidth: 1,
302 // shadow: false
303 // },
304 tooltip: {
305 headerFormat: '<b>{point.x}</b><br/>',
306 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
307 },
308 plotOptions: {
309 column: {
310 stacking: 'normal',
311 dataLabels: {
312 enabled: false,
313 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
314 // style: {
315 // textShadow: '0 0 3px black'
316 // }
317 }
318 }
319 },
320 series: [<?php echo $cat1arrstr; ?>]
321 });
322 });
323
324
325
326
327 function agentLogReloadFun(sortby)
328 {
329 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
330
331 doAjax('dialer/aagentreport?logdate='+$("#modfrom").val()+sortstr+'&selectedvals='+getarvalval(),'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
332 }
333 function dlAgentlogXls()
334 {
335 window.open('dialer/aagentreport?dllogxls=1&logdate='+$("#modfrom").val()+'&selectedvals='+getarvalval());return false;
336 }
337 </script>
338
339 </div>
340
341 <div style='clear:both'></div>
342
343 <div class=col-md-12>
344
345
346 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
347 <script>
348 $(function () {
349 $('#userlogschart2').highcharts({
350 chart: {
351 type: 'column'
352 },
353 title: {
354 text: ''
355 },
356 subtitle: {
357 text: ''
358 },
359 xAxis: {
360 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
361 crosshair: true
362 },
363 yAxis: {
364 min: 0,
365 title: {
366 text: ''
367 }
368 },
369 tooltip: {
370 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
371 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
372 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
373 footerFormat: '</table>',
374 shared: true,
375 useHTML: true
376 },
377 plotOptions: {
378 column: {
379 pointPadding: 0.2,
380 borderWidth: 0
381 }
382 },
383 legend : {
384 floating: true,
385 align: 'right',
386 x: -30,
387 verticalAlign: 'top',
388 },
389 series: [{
390 name: 'Mins',
391 data: [<?php echo implode(",",array_values($cat2)); ?>]
392
393 },]
394 });
395 });
396
397 </script>
398
399 </div>
400
401
402
403 <div style='clear:both'></div>
404
405 <div style='overflow:auto'>
406 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
407 <thead>
408 <?php echo $outhead; ?>
409 </thead>
410 <?php echo $outstr; ?>
411 </table>
412 </div>
413
414 <div id=dialoglog></div>
415
416
417
418
419
420 </div>
application/resources/views/layout/module/reports/acalllog.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6
7 $selectedvals=explode(":",Input::get("selectedvals",":::::"));
8 $hdfcnodes=array();
9 $offline=array();
10 $arr=Config::get("app.hdfcnodes");
11 foreach($arr as $server=>$arrline)
12 {
13 $tvals=explode(":",$arrline);
14
15 if($selectedvals[0]=="")$hdfcnodes[]=$server;
16 else if($selectedvals[0]==$tvals[0])
17 {
18 if($selectedvals[1]=="")$hdfcnodes[]=$server;
19 else if($selectedvals[1]==$tvals[1])
20 {
21 if($selectedvals[2]=="")$hdfcnodes[]=$server;
22 else if($selectedvals[2]==$tvals[2])
23 {
24 if($selectedvals[3]=="")$hdfcnodes[]=$server;
25 else if($selectedvals[3]==$tvals[3])
26 {
27 if($selectedvals[4]=="")$hdfcnodes[]=$server;
28 else if($selectedvals[4]==$tvals[4])
29 {
30 $hdfcnodes[]=$server;
31 }
32 }
33 }
34 }
35 }
36 }
37
38
39
40
41 $wakka = new KHRMSLib();
42 $dashboarduser=Auth::user();
43
44
45 $i=1;
46 $totaltime=0;$ttlovr10=0;$ttlovr5=0;$ttlovr1=0;$ttlovr0=0;$outstr="";$usrcnt=0;
47 $totaltimeIn=0;$ttlovr10In=0;$ttlovr5In=0;$ttlovr1In=0;$ttlovr0In=0;$usrcntIn=0;
48 $actionarr=array();$actionarrIn=array();
49
50 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");else $logdate=strtotime(date('Y-m-d')." 00:00:00");
51
52
53
54
55
56 if(Input::has("dllogxls"))
57 {
58 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
59
60 $inputFileType = "Excel5";
61 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
62 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
63 $baseRow = 3;
64
65 $tcol=0;$fieldsarr=array();$extrahdrarr=array();
66 $fieldsarr[$tcol++]='#';
67 $fieldsarr[$tcol++]='Start';
68 $fieldsarr[$tcol++]='Length';
69 $fieldsarr[$tcol++]='User';
70 $fieldsarr[$tcol++]='Name';
71 $fieldsarr[$tcol++]='Dispo';
72 $fieldsarr[$tcol++]='SubDispo';
73 $fieldsarr[$tcol++]='CB';
74 $fieldsarr[$tcol++]='Number';
75 $fieldsarr[$tcol++]='ClientCode';
76 $fieldsarr[$tcol++]='CurrentStatus';
77 $fieldsarr[$tcol++]='LegalStatus';
78 $fieldsarr[$tcol++]='Data';
79 $fieldsarr[$tcol++]='SubData';
80
81 $fieldsarr[$tcol++]='State';
82 $fieldsarr[$tcol++]='HSource';
83 $fieldsarr[$tcol++]='Type';
84 $fieldsarr[$tcol++]='Status';
85 $fieldsarr[$tcol++]='StatusCode';
86 $fieldsarr[$tcol++]='StatusStr';
87 $fieldsarr[$tcol++]='DialLine';
88 $fieldsarr[$tcol++]='DID';
89 $fieldsarr[$tcol++]='WaitSec';
90 $fieldsarr[$tcol++]='CallSec';
91 $fieldsarr[$tcol++]='TalkSec';
92 $fieldsarr[$tcol++]='DispoSec';
93 $fieldsarr[$tcol++]='Remarks';
94
95 $highestColumn = sizeof($fieldsarr);
96 for ($head = 0; $head < $highestColumn; $head++){
97 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
98 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $fieldsarr[$head]);
99 }
100
101 $ii=1;
102 foreach($hdfcnodes as $ci=>$server)
103 {
104 $conn = array(
105 'driver' => 'mysql',
106 'host' => $server,
107 'database' => env('DB_DATABASE', 'kstych_flexydial'),
108 'username' => env('DB_USERNAME', 'root'),
109 'password' => env('DB_PASSWORD', ''),
110 'charset' => 'utf8',
111 'collation' => 'utf8_unicode_ci',
112 'prefix' => '',
113 'options' => array(
114 PDO::ATTR_TIMEOUT => 5,
115 ),
116 );
117 Config::set("database.connections.conn$ci", $conn);
118
119 try
120 {
121 DB::connection("conn$ci")->getDatabaseName();
122
123
124 $alist=CRMCall::on("conn$ci")->where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
125 if(Input::get('sort')=='cpu')$alist=$alist->orderBy("callSec","DESC");else $alist=$alist->orderBy("id","DESC");$alist=$alist->get();
126 $userarr=array();
127 foreach($alist as $aline)
128 {
129 $row = $baseRow++;
130 $col = 0;
131
132
133 $clientcode="";$currentstatus="";$legalstatus="";
134 if($aline->crm_id>0)
135 {
136 $user=$wakka->getPerson($aline->crm_id);
137 $clientcode=$user["peopledata"]["clientcode"];
138 $currentstatus=$user["peopledata"]["currentstatus"];
139 $legalstatus=$user["peopledata"]["legalstatus"];
140 }
141 $tpostdata=json_decode($aline->data,true);
142 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
143 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
144 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
145
146 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::on("conn$ci")->find($aline->user_id);
147 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
148 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
149
150
151
152 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ii++);
153 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($fulldate);
154 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($length);
155 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($username);
156 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($dispname);
157 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->userstatus);
158 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->usersubstatus);
159 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(($aline->usercallback!="0000-00-00 00:00:00"?date("Y-m-d H:i:s",strtotime($aline->usercallback)-($dashboarduser->timezone*60)):""));
160
161 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->number);
162 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($clientcode);
163 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($currentstatus);
164 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($legalstatus);
165 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->client);
166 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->department);
167 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->state);
168
169 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->hsource);
170 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->type);
171 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->status);
172 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->statuscode);
173 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->substatus);
174 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->dialline_id);
175 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->did);
176 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(round($aline->waitSec/1000,2));
177 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(round($aline->callSec/1000,2));
178 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(round($talktime/1000,2));
179 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(round($aline->dispoSec/1000,2));
180 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->userremarks);
181
182 $userdata=json_decode($aline->userdata,true);
183 $extravals=$extrahdrarr;
184 if(!empty($userdata))
185 {
186 foreach($userdata as $key=>$val)
187 {
188 if(!isset($extrahdrarr[$key]))
189 {
190 $extrahdrarr[$key]="";
191 $extravals[$key]="";
192
193 $colstr=PHPExcel_Cell::stringFromColumnIndex(sizeof($fieldsarr)+sizeof($extrahdrarr));
194 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $key);
195 }
196 $extravals[$key]=$val;
197 }
198 foreach($extravals as $key=>$val)
199 {
200 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($val);
201 }
202 }
203 }
204
205 }catch(Exception $e)
206 {
207 $offline[]=$server;
208 }
209 }
210
211
212
213 header('Content-Type: application/vnd.ms-excel');
214 header('Content-Disposition: attachment;filename="CallLog.xls"');
215 header('Cache-Control: max-age=0');
216
217 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
218 $objWriter->save('php://output');
219
220 return ;
221 }
222
223
224
225 foreach($hdfcnodes as $ci=>$server)
226 {
227 $conn = array(
228 'driver' => 'mysql',
229 'host' => $server,
230 'database' => env('DB_DATABASE', 'kstych_flexydial'),
231 'username' => env('DB_USERNAME', 'root'),
232 'password' => env('DB_PASSWORD', ''),
233 'charset' => 'utf8',
234 'collation' => 'utf8_unicode_ci',
235 'prefix' => '',
236 'options' => array(
237 PDO::ATTR_TIMEOUT => 5,
238 ),
239 );
240 Config::set("database.connections.conn$ci", $conn);
241
242 try
243 {
244 DB::connection("conn$ci")->getDatabaseName();
245
246 $alist=CRMCall::on("conn$ci")->where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
247 if(Input::get('sort')=='cpu')$alist=$alist->orderBy("callSec","DESC");else $alist=$alist->orderBy("id","DESC");$alist=$alist->get();
248 $userarr=array();
249 foreach($alist as $aline)
250 {
251 $clientcode="";
252 if($aline->crm_id>0)
253 {
254 $user=$wakka->getPerson($aline->crm_id);
255 $clientcode=$user["peopledata"]["clientcode"];
256 }
257 $tpostdata=json_decode($aline->data,true);
258 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
259 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
260 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
261
262 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::on("conn$ci")->find($aline->user_id);
263 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
264 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
265
266 $recstr='';
267 if($dashboarduser->moduleACL("Dialer",false,false,true))
268 {
269 if(isset($tpostdata['recFolder']))$recstr="<a href=# onclick='getCallRec(".$aline->id.");return false;' title='Size : ".round($aline->recsize/1024,0)." KB'><i class='fa fa-play-circle'></i> &nbsp;</a> <a href='dialer/playrecfile?calllog=$aline->id&out=wav' title=''><i class='fa fa-download'></i> &nbsp;</a><span id='recspan_".$aline->id."'</span>";
270 }
271
272 $outstr.="<tr><td>".$i."</td>
273 <td title='$fulldate'>".explode(" ",$fulldate)[1]."</td>
274 <td>$length</td>
275 <td>".$username."</td>
276 <td>".$dispname."</td>
277 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
278 <td>".$aline->usersubstatus."</td>
279 <td>".($aline->usercallback!="0000-00-00 00:00:00"?date("Y-m-d H:i:s",strtotime($aline->usercallback)-($dashboarduser->timezone*60)):"")."</td>
280 <td><a href=# class='' onclick='dialerQuickOpen(\"$aline->crm_id\",\"$aline->number\",\"Progressive\",\"\",0);return false;'>".$aline->number."</a></td>
281 <td>$clientcode</td>
282 <td>".$aline->client."</td>
283 <td>".$aline->department."</td>
284 <td>".$aline->state."</td>
285 <td>".$aline->hsource."</td>
286 <td>".$aline->type."</td>
287 <td>".$aline->status."</td>
288 <td>".$aline->statuscode."</td>
289 <td>".$aline->substatus."</td>
290 <td>".$aline->dialline_id."</td>
291 <td>".$aline->did."</td>
292 <td>".round($aline->waitSec/1000,2)."</td>
293 <td>".round($aline->callSec/1000,2)."</td>
294 <td>".round($talktime/1000,2)."</td>
295 <td>".round($aline->dispoSec/1000,2)."</td>
296 <td>$recstr</td>
297 </tr>";
298
299
300 if($aline->type=='Inbound')
301 {
302 if($talktime>120000)$ttlovr10In++;
303 else if($talktime>60000)$ttlovr5In++;
304 else if($talktime>30000)$ttlovr1In++;
305 else if($talktime>1000)$ttlovr0In++;
306
307 $totaltimeIn+=round($talktime/1000,2);
308 $usrcntIn++;
309
310 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
311 if(!isset($actionarrIn[$turl]))$actionarrIn[$turl]=array('cnt'=>0,'time'=>0);
312 $actionarrIn[$turl]['cnt']++;
313 $actionarrIn[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
314 }
315 else
316 {
317 if($talktime>120000)$ttlovr10++;
318 else if($talktime>60000)$ttlovr5++;
319 else if($talktime>30000)$ttlovr1++;
320 else if($talktime>1000)$ttlovr0++;
321
322 $totaltime+=round($talktime/1000,2);
323 $usrcnt++;
324
325 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
326 if(!isset($actionarr[$turl]))$actionarr[$turl]=array('cnt'=>0,'time'=>0);
327 $actionarr[$turl]['cnt']++;
328 $actionarr[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
329 }
330
331
332
333 $i++;
334 }
335 }catch(Exception $e)
336 {
337 $offline[]=$server;
338 }
339 }
340
341 ?>
342
343
344
345 <div class=innerAll>
346
347
348
349
350 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
351 <script>
352 function showExtraPost(varstr)
353 {
354 doAjax("hr?action=LiveUsers","getpostdata="+varstr,"dialoglog");
355
356 $('#dialoglog').dialog('open');
357 return false;
358 }
359
360 $(document).ready(function()
361 {
362 if(!$('#dialoglog').hasClass('ui-dialog-content'))
363 {
364 $('#dialoglog').dialog({
365 autoOpen: false,
366 width: '70%',
367 buttons: {
368 "Ok": function() {
369 $(this).dialog("close");
370 },
371 "Cancel": function() {
372 $(this).dialog("close");
373 }
374 }
375 });
376 }
377
378 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
379 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
380 });
381 </script>
382 <div style="float:left;width:50%">
383
384 Search <input id=filter name="filter" type="text">
385 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='callLogReloadFun("");' />
386
387 </div>
388 <div style="float:left;width:50%">
389
390
391 <button class="pull-right btn btn-sm btn-default" onclick='dlCalllogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
392
393 </div>
394 <div style="clear:both"></div>
395 <hr>
396
397 <?php
398 $categories=array();$avgarr=array();$cntarr=array();
399 foreach($actionarr as $act=>$actarr)
400 {
401 if($actarr['cnt']>sizeof($alist)/150)
402 {
403 //echo "<label>$act</label> ".round($actarr['time']/$actarr['cnt'],2)." [".round($actarr[time],1)."/$actarr[cnt]]<br>";
404
405 $categories[]="'$act'";
406 $avgarr[]=-round($actarr['time']/$actarr['cnt'],2);
407 $cntarr[]=$actarr['cnt'];
408 }
409 }
410
411 array_multisort($cntarr,$avgarr,$categories);
412
413
414
415 $categoriesIn=array();$avgarrIn=array();$cntarrIn=array();
416 foreach($actionarrIn as $act=>$actarr)
417 {
418 if($actarr['cnt']>sizeof($alist)/150)
419 {
420 //echo "<label>$act</label> ".round($actarr['time']/$actarr['cnt'],2)." [".round($actarr[time],1)."/$actarr[cnt]]<br>";
421
422 $categoriesIn[]="'$act'";
423 $avgarrIn[]=-round($actarr['time']/$actarr['cnt'],2);
424 $cntarrIn[]=$actarr['cnt'];
425 }
426 }
427
428 array_multisort($cntarrIn,$avgarrIn,$categoriesIn);
429 ?>
430
431
432 <div class=col-md-2>
433 <br>
434 <h5>Stats - Outbound</h5><hr><br>
435
436 <ul style="list-style:none">
437 <li class="notify_alert">
438 <span><a href=# onclick="return false;">Total CallTime</a></span>
439 <span class="label label-small label-default pull-right" >{!!round($totaltime,2)!!}</span>
440 </li>
441 <li class="notify_alert">
442 <span><a href=# onclick="return false;">Total Calls</a></span>
443 <span class="label label-small label-default pull-right" >{!!$usrcnt!!}</span>
444 </li>
445 <li class="notify_alert">
446 <span><a href=# onclick="return false;">Average CallTime</a></span>
447 <span class="label label-small label-default pull-right" >{!!($usrcnt>0)?round($totaltime/$usrcnt,2):'0'!!}</span>
448 </li>
449
450 <li class="notify_alert">
451 <span><a href=# onclick="return false;">Calls > 2 Min</a></span>
452 <span class="label label-small label-default pull-right" >{!!$ttlovr10!!}</span>
453 </li>
454 <li class="notify_alert">
455 <span><a href=# onclick="return false;">Calls > 1 Min</a></span>
456 <span class="label label-small label-default pull-right" >{!!$ttlovr5!!}</span>
457 </li>
458 <li class="notify_alert">
459 <span><a href=# onclick="return false;">Calls > 30 sec</a></span>
460 <span class="label label-small label-default pull-right" >{!!$ttlovr1!!}</span>
461 </li>
462 <li class="notify_alert">
463 <span><a href=# onclick="return false;">Calls > 1 sec</a></span>
464 <span class="label label-small label-default pull-right" >{!!$ttlovr0!!}</span>
465 </li>
466 </ul>
467
468 </div>
469 <div class=col-md-10>
470
471
472 <div id=userlogschart1 style='min-height:300px;height:<?php echo sizeof($categories)*18; ?>px;width:100%'></div>
473 <script>
474 $(function () {
475 var categories = [<?php echo implode(",",$categories); ?>];
476 $(document).ready(function () {
477 var userchart1=new Highcharts.Chart({
478 chart: {
479 renderTo: 'userlogschart1',
480 type: 'bar'
481 },
482 title: {
483 text: 'User Actions by Avg time and Usages'
484 },
485 xAxis: [{
486 categories: categories,
487 reversed: false,
488 labels: {
489 step: 1
490 }
491 }, { // mirror axis on right side
492 opposite: true,
493 reversed: false,
494 categories: categories,
495 linkedTo: 0,
496 labels: {
497 //step: 1
498 formatter: function () {
499 return '';
500 }
501 }
502 }],
503 yAxis: {
504 // title: {
505 // text: null
506 // },
507 // labels: {
508 // formatter: function () {
509 // return (Math.abs(this.value) / 1000000) + 'M';
510 // }
511 // },
512 // min: -4000000,
513 // max: 4000000
514 },
515
516 plotOptions: {
517 series: {
518 stacking: 'normal'
519 }
520 },
521
522 tooltip: {
523 formatter: function () {
524 return '<b>' + this.series.name + ' ' + this.point.category + '</b><br/>' +
525 'Val: ' + Highcharts.numberFormat(Math.abs(this.point.y), 0);
526 }
527 },
528
529 series: [{
530 name: 'Avg Time',
531 data: [<?php echo implode(",",$avgarr); ?>]
532 }, {
533 name: 'Count',
534 data: [<?php echo implode(",",$cntarr); ?>]
535 }]
536 });
537 });
538
539 });
540
541 function callLogReloadFun(sortby)
542 {
543 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
544
545 doAjax('dialer/acalllog?logdate='+$("#modfrom").val()+sortstr+'&selectedvals='+getarvalval(),'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
546 }
547 function getCallRec(id)
548 {
549 doAjax("dialer/acalllog","getCallRec=1&calllog="+id+'&selectedvals='+getarvalval(),'recspan_'+id,'rec_ajax','singlefail','GET');
550 }
551 function dlCalllogXls()
552 {
553 window.open('dialer/acalllog?dllogxls=1&logdate='+$("#modfrom").val()+'&selectedvals='+getarvalval());return false;
554 }
555 </script>
556
557 </div>
558
559 <div style='clear:both'></div>
560
561
562 <div class=col-md-2>
563 <br>
564 <h5>Stats - Inbound</h5><hr><br>
565
566 <ul style="list-style:none">
567 <li class="notify_alert">
568 <span><a href=# onclick="return false;">Total CallTime</a></span>
569 <span class="label label-small label-default pull-right" >{!!round($totaltimeIn,2)!!}</span>
570 </li>
571 <li class="notify_alert">
572 <span><a href=# onclick="return false;">Total Calls</a></span>
573 <span class="label label-small label-default pull-right" >{!!$usrcntIn!!}</span>
574 </li>
575 <li class="notify_alert">
576 <span><a href=# onclick="return false;">Average CallTime</a></span>
577 <span class="label label-small label-default pull-right" >{!!($usrcntIn>0)?round($totaltimeIn/$usrcntIn,2):'0'!!}</span>
578 </li>
579
580 <li class="notify_alert">
581 <span><a href=# onclick="return false;">Calls > 2 Min</a></span>
582 <span class="label label-small label-default pull-right" >{!!$ttlovr10In!!}</span>
583 </li>
584 <li class="notify_alert">
585 <span><a href=# onclick="return false;">Calls > 1 Min</a></span>
586 <span class="label label-small label-default pull-right" >{!!$ttlovr5In!!}</span>
587 </li>
588 <li class="notify_alert">
589 <span><a href=# onclick="return false;">Calls > 30 sec</a></span>
590 <span class="label label-small label-default pull-right" >{!!$ttlovr1In!!}</span>
591 </li>
592 <li class="notify_alert">
593 <span><a href=# onclick="return false;">Calls > 1 sec</a></span>
594 <span class="label label-small label-default pull-right" >{!!$ttlovr0In!!}</span>
595 </li>
596 </ul>
597
598 </div>
599 <div class=col-md-10>
600
601
602 <div id=userlogschart2 style='min-height:300px;height:<?php echo sizeof($categoriesIn)*18; ?>px;width:100%'></div>
603 <script>
604 $(function () {
605 var categories = [<?php echo implode(",",$categoriesIn); ?>];
606 $(document).ready(function () {
607 var userchart1=new Highcharts.Chart({
608 chart: {
609 renderTo: 'userlogschart2',
610 type: 'bar'
611 },
612 title: {
613 text: 'User Actions by Avg time and Usages'
614 },
615 xAxis: [{
616 categories: categories,
617 reversed: false,
618 labels: {
619 step: 1
620 }
621 }, { // mirror axis on right side
622 opposite: true,
623 reversed: false,
624 categories: categories,
625 linkedTo: 0,
626 labels: {
627 //step: 1
628 formatter: function () {
629 return '';
630 }
631 }
632 }],
633 yAxis: {
634 // title: {
635 // text: null
636 // },
637 // labels: {
638 // formatter: function () {
639 // return (Math.abs(this.value) / 1000000) + 'M';
640 // }
641 // },
642 // min: -4000000,
643 // max: 4000000
644 },
645
646 plotOptions: {
647 series: {
648 stacking: 'normal'
649 }
650 },
651
652 tooltip: {
653 formatter: function () {
654 return '<b>' + this.series.name + ' ' + this.point.category + '</b><br/>' +
655 'Val: ' + Highcharts.numberFormat(Math.abs(this.point.y), 0);
656 }
657 },
658
659 series: [{
660 name: 'Avg Time',
661 data: [<?php echo implode(",",$avgarrIn); ?>]
662 }, {
663 name: 'Count',
664 data: [<?php echo implode(",",$cntarrIn); ?>]
665 }]
666 });
667 });
668
669 });
670
671 </script>
672
673 </div>
674
675 <div style='clear:both'></div>
676
677 <div style='overflow:auto'>
678 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
679 <thead>
680 <tr>
681 <th>#</th>
682 <th>Start</th>
683 <th onclick='callLogReloadFun("");return false;'>Length</th>
684 <th>User</th>
685 <th>Name</th>
686 <th>Dispo</th>
687 <th>SubDispo</th>
688 <th>CB</th>
689 <th style='width:120px'>Number</th>
690 <th>ClientCode</th>
691 <th>Data</th>
692 <th>SubData</th>
693 <th>State</th>
694 <th>HSource</th>
695 <th>Type</th>
696 <th>Status</th>
697 <th>StatusCode</th>
698 <th>StatusStr</th>
699 <th>DialLine</th>
700 <th>DID</th>
701 <th>WaitSec</th>
702 <th>CallSec</th>
703 <th>TalkSec</th>
704 <th>DispoSec</th>
705 <th>Recording</th>
706 </tr>
707 </thead>
708 <?php echo $outstr; ?>
709 </table>
710 </div>
711 <?php
712 function convert($size)
713 {
714 $unit=array('b','kb','mb','gb','tb','pb');
715 return @round($size/pow(1024,($i=floor(log($size,1024)))),2).' '.$unit[$i];
716 }
717
718 echo "<br>".convert(memory_get_peak_usage(true)); // 123 kb
719
720
721 ?>
722 <div id=dialoglog></div>
723
724
725
726
727
728 </div>
application/resources/views/layout/module/reports/acampreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6 $selectedvals=explode(":",Input::get("selectedvals",":::::"));
7 $hdfcnodes=array();
8 $offline=array();
9 $arr=Config::get("app.hdfcnodes");
10 foreach($arr as $server=>$arrline)
11 {
12 $tvals=explode(":",$arrline);
13
14 if($selectedvals[0]=="")$hdfcnodes[]=$server;
15 else if($selectedvals[0]==$tvals[0])
16 {
17 if($selectedvals[1]=="")$hdfcnodes[]=$server;
18 else if($selectedvals[1]==$tvals[1])
19 {
20 if($selectedvals[2]=="")$hdfcnodes[]=$server;
21 else if($selectedvals[2]==$tvals[2])
22 {
23 if($selectedvals[3]=="")$hdfcnodes[]=$server;
24 else if($selectedvals[3]==$tvals[3])
25 {
26 if($selectedvals[4]=="")$hdfcnodes[]=$server;
27 else if($selectedvals[4]==$tvals[4])
28 {
29 $hdfcnodes[]=$server;
30 }
31 }
32 }
33 }
34 }
35 }
36
37
38 $wakka = new KHRMSLib();
39 $dashboarduser=Auth::user();
40
41 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
42 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
43
44
45
46 $i=1;
47 $reporthead=array("#","UserId","UserName","Count","Total","Wait","Call","Talk","Dispo");
48 $reportarray=array();
49
50
51 foreach($hdfcnodes as $ci=>$server)
52 {
53 $conn = array(
54 'driver' => 'mysql',
55 'host' => $server,
56 'database' => env('DB_DATABASE', 'kstych_flexydial'),
57 'username' => env('DB_USERNAME', 'root'),
58 'password' => env('DB_PASSWORD', ''),
59 'charset' => 'utf8',
60 'collation' => 'utf8_unicode_ci',
61 'prefix' => '',
62 'options' => array(
63 PDO::ATTR_TIMEOUT => 5,
64 ),
65 );
66 Config::set("database.connections.conn$ci", $conn);
67
68 try
69 {
70 DB::connection("conn$ci")->getDatabaseName();
71
72 $alist=CRMCall::on("conn$ci")->where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
73 $alist=$alist->get();
74 $userarr=array();
75 foreach($alist as $aline)
76 {
77 if(!isset($userarr[$aline->user_id."conn$ci"]))$userarr[$aline->user_id."conn$ci"]=User::on("conn$ci")->find($aline->user_id."conn$ci");
78 $tuser=$userarr[$aline->user_id."conn$ci"];
79
80 if(!isset($reportarray[$aline->user_id."conn$ci"]))$reportarray[$aline->user_id."conn$ci"]=array("#"=>$i++,"UserId"=>$tuser->id,"UserName"=>$tuser->username,"Count"=>0,"Total"=>0,"Wait"=>0,"Call"=>0,"Talk"=>0,"Dispo"=>0);
81
82 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
83
84 $reportarray[$aline->user_id."conn$ci"]["Count"]++;
85 $reportarray[$aline->user_id."conn$ci"]["Total"]+=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
86 $reportarray[$aline->user_id."conn$ci"]["Wait"]+=round($aline->waitSec/1000,2);
87 $reportarray[$aline->user_id."conn$ci"]["Call"]+=round($aline->callSec/1000,2);
88 $reportarray[$aline->user_id."conn$ci"]["Talk"]+=round($talktime/1000,2);
89 $reportarray[$aline->user_id."conn$ci"]["Dispo"]+=round($aline->dispoSec/1000,2);
90 }
91
92 }catch(Exception $e)
93 {
94 $offline[]=$server;
95 }
96 }
97
98
99 if(Input::has("dllogxls"))
100 {
101 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
102
103 $inputFileType = "Excel5";
104 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
105 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
106 $baseRow = 3;
107
108
109 $highestColumn = sizeof($reporthead);
110 for ($head = 0; $head < $highestColumn; $head++){
111 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
112 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
113 }
114
115 foreach($reportarray as $uid=>$uarr)
116 {
117 $row = $baseRow++;
118 $col = 0;
119
120 for ($head = 0; $head < $highestColumn; $head++){
121 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
122 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
123 }
124 }
125
126
127 header('Content-Type: application/vnd.ms-excel');
128 header('Content-Disposition: attachment;filename="TimeLog.xls"');
129 header('Cache-Control: max-age=0');
130
131 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
132 $objWriter->save('php://output');
133
134 return ;
135 }
136
137
138
139 $highestColumn = sizeof($reporthead);
140 $outhead="<tr>";$outstr="";
141 for ($head = 0; $head < $highestColumn; $head++){
142 $outhead.="<td>".$reporthead[$head]."</td>";
143 }
144 $outhead.="</tr>";
145 foreach($reportarray as $uid=>$uarr)
146 {
147 $outstr.="<tr>";
148 for ($head = 0; $head < $highestColumn; $head++){
149 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
150 }
151 $outstr.="</tr>";
152 }
153
154
155
156
157 //charts
158 $cat1=array();
159 $cat1arr=array();
160 foreach($reportarray as $uid=>$uarr)
161 {
162 $cat1[]="'$uarr[UserName]'";
163
164 for ($head = 5; $head < $highestColumn; $head++){
165 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
166
167 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]]/60,1);
168 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
169 }
170 }
171
172 $cat1arrstr="";
173 foreach($cat1arr as $name=>$data)
174 {
175 $cat1arrstr.="{ name: '$name',\ndata : [";
176 $cat1arrstr.=implode(",",$data);
177 $cat1arrstr.="] },\n";
178 }
179
180
181 $cat2=array();
182 foreach($reportarray as $uid=>$uarr)
183 {
184 for ($head = 5; $head < $highestColumn; $head++){
185 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]]/60,1);
186 }
187 }
188 ?>
189
190
191 <div class=innerAll>
192
193
194 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
195 <script>
196 $(document).ready(function()
197 {
198 if(!$('#dialoglog').hasClass('ui-dialog-content'))
199 {
200 $('#dialoglog').dialog({
201 autoOpen: false,
202 width: '70%',
203 buttons: {
204 "Ok": function() {
205 $(this).dialog("close");
206 },
207 "Cancel": function() {
208 $(this).dialog("close");
209 }
210 }
211 });
212 }
213
214 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
215 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
216 });
217 </script>
218 <div style="float:left;width:50%">
219
220 Search <input id=filter name="filter" type="text">
221 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='campLogReloadFun("");' />
222
223 </div>
224 <div style="float:left;width:50%">
225
226
227 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
228
229 </div>
230 <div style="clear:both"></div>
231 <hr>
232
233 <div class=col-md-12>
234
235
236 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
237 <script>
238 $(function () {
239 $('#userlogschart1').highcharts({
240 chart: {
241 type: 'column'
242 },
243 title: {
244 text: ''
245 },
246 xAxis: {
247 labels:{
248 enabled:false//default is true
249 },
250 categories: [<?php echo implode(",",$cat1); ?>]
251 },
252 yAxis: {
253 min: 0,
254 title: {
255 text: ''
256 },
257 stackLabels: {
258 enabled: false,
259 // style: {
260 // fontWeight: '',
261 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
262 // }
263 }
264 },
265 // legend: {
266 // align: 'right',
267 // x: -30,
268 // verticalAlign: 'top',
269 // y: 25,
270 // floating: true,
271 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
272 // borderColor: '#CCC',
273 // borderWidth: 1,
274 // shadow: false
275 // },
276 tooltip: {
277 headerFormat: '<b>{point.x}</b><br/>',
278 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
279 },
280 plotOptions: {
281 column: {
282 stacking: 'normal',
283 dataLabels: {
284 enabled: false,
285 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
286 // style: {
287 // textShadow: '0 0 3px black'
288 // }
289 }
290 }
291 },
292 series: [<?php echo $cat1arrstr; ?>]
293 });
294 });
295
296
297
298
299 function campLogReloadFun(sortby)
300 {
301 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
302
303 doAjax('dialer/acampreport?logdate='+$("#modfrom").val()+sortstr+'&selectedvals='+getarvalval(),'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
304 }
305 function dlAgentlogXls()
306 {
307 window.open('dialer/acampreport?dllogxls=1&logdate='+$("#modfrom").val()+'&selectedvals='+getarvalval());return false;
308 }
309 </script>
310
311 </div>
312
313 <div style='clear:both'></div>
314
315 <div class=col-md-12>
316
317
318 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
319 <script>
320 $(function () {
321 $('#userlogschart2').highcharts({
322 chart: {
323 type: 'column'
324 },
325 title: {
326 text: ''
327 },
328 subtitle: {
329 text: ''
330 },
331 xAxis: {
332 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
333 crosshair: true
334 },
335 yAxis: {
336 min: 0,
337 title: {
338 text: ''
339 }
340 },
341 tooltip: {
342 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
343 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
344 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
345 footerFormat: '</table>',
346 shared: true,
347 useHTML: true
348 },
349 plotOptions: {
350 column: {
351 pointPadding: 0.2,
352 borderWidth: 0
353 }
354 },
355 legend : {
356 floating: true,
357 align: 'right',
358 x: -30,
359 verticalAlign: 'top',
360 },
361 series: [{
362 name: 'Mins',
363 data: [<?php echo implode(",",array_values($cat2)); ?>]
364
365 },]
366 });
367 });
368
369 </script>
370
371 </div>
372
373
374
375 <div style='clear:both'></div>
376
377 <div style='overflow:auto'>
378 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
379 <thead>
380 <?php echo $outhead; ?>
381 </thead>
382 <?php echo $outstr; ?>
383 </table>
384 </div>
385
386 <div id=dialoglog></div>
387
388
389
390
391
392 </div>
application/resources/views/layout/module/reports/agentreport.blade.php 0 → 100644
1 <?php
2 use App\Models\Sipid;
3 use App\Models\UserLog;
4 use App\Models\CRMCall;
5 use App\Models\User;
6 use App\Jobs\KHRMSLib;
7
8 $wakka = new KHRMSLib();
9 $dashboarduser=Auth::user();
10 $uidlist=array();$onlineusers=array();
11
12 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
13 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
14
15 $alist=UserLog::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('durationsec','>',0);
16
17 //if(!$dashboarduser->moduleACL("Admin",false,false,true))
18 if($dashboarduser->usertype != 'Admin')
19 {
20 $uidlist[]=$dashboarduser->id;
21 $allusers=User::where(function ($query) use($dashboarduser) {
22 $query->where('supervisor','=',$dashboarduser->username)
23 ->orWhere('lteam2','=',$dashboarduser->username)
24 ->orWhere('lteam','=',$dashboarduser->username);
25 })->get();
26
27 foreach($allusers as $tuser)
28 {
29 $uidlist[]=$tuser->id;
30 if($tuser->presence==1)$onlineusers[]=$tuser;
31 }
32
33 $alist=$alist->whereIn('user_id',$uidlist);
34 }
35 else
36 {
37 $allusers=User::all();
38 foreach($allusers as $tuser)
39 {
40 $uidlist[]=$tuser->id;
41 if($tuser->presence==1)$onlineusers[]=$tuser;
42 }
43 }
44
45 //$sipids=Sipid::whereIn("user",$uidlist)->where("status","=","1")->get();
46
47 $alist=$alist->get();
48
49 $userarr=array();$i=1;
50 $reporthead=array("#","UserId","User","Name","In","Out","InOut","Sessions","Duration","not-ready","Manual-","Progressive-","Prod-TOS","Prog-Time","Man-Time","Inc-Time","Talk-Time","Disp-Time","Wait-Time","Call-Time","Prog-Talk-Time","Prog-Disp-Time","Prog-Wait-Time","Prog-Call-Time","Man-Talk-Time","Man-Disp-Time","Man-Wait-Time","Man-Call-Time","Inc-Talk-Time","Inc-Disp-Time","Inc-Wait-Time","Inc-Call-Time");
51 $reportarray=array();
52 foreach($alist as $aline)
53 {
54 if(!isset($userarr[$aline->user_id."conn$ci"]))$userarr[$aline->user_id."conn$ci"]=User::find($aline->user_id."conn$ci");
55 $tuser=$userarr[$aline->user_id."conn$ci"];
56 /*
57 if(!isset($reportarray[$aline->user_id."conn$ci"]))$reportarray[$aline->user_id."conn$ci"]=array("#"=>$i++,"UserId"=>$aline->user_id."conn$ci","User"=>$tuser->username,"Name"=>$tuser->fullname,"In"=>"","Out"=>"","InOut"=>0,"Sessions"=>0,"Duration"=>0);
58
59 */
60 if(!isset($reportarray[$aline->user_id."conn$ci"]))$reportarray[$aline->user_id."conn$ci"]=array("#"=>$i++,"UserId"=>$aline->user_id,"User"=>$tuser->username,"Name"=>$tuser->fullname,"In"=>"","Out"=>"","InOut"=>0,"Sessions"=>0,"Duration"=>0,"not-ready"=>0);
61
62 if($reportarray[$aline->user_id."conn$ci"]["In"]=="")$reportarray[$aline->user_id."conn$ci"]["In"]=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
63 $reportarray[$aline->user_id."conn$ci"]["Out"]=date("Y-m-d H:i:s",strtotime($aline->updated_at)-($dashboarduser->timezone*60));
64 $reportarray[$aline->user_id."conn$ci"]["InOut"]=strtotime($reportarray[$aline->user_id."conn$ci"]["Out"])-strtotime($reportarray[$aline->user_id."conn$ci"]["In"]);
65
66 // $reportarray[$aline->user_id."conn$ci"]["not-ready"]=12;
67
68 $reportarray[$aline->user_id."conn$ci"]["Sessions"]++;
69 if($aline->durationsec!=0){
70 $reportarray[$aline->user_id."conn$ci"]["Duration"]=$aline->durationsec;
71
72 $data=json_decode($aline->data,true);
73 foreach($data as $sipid=>$sdata)
74 {
75 $pts=$sdata['ts'];
76 // $reportarray[$aline->user_id."conn$ci"]["Sessions"]++;
77 // $reportarray[$aline->user_id."conn$ci"]["Duration"]+=$aline->durationsec;
78 if(isset($sdata['states']))
79 {
80 $previous="Login";
81 $fts="";
82 $prets=strtotime($aline->startdate." ".$aline->starttime);
83 foreach($sdata['states'] as $ts=>$states)
84 {
85 if($fts!=""){
86 /*$fts=$ts/1000;*/
87 if(!in_array($previous,$reporthead))$reporthead[]=$previous;
88 $reportarray[$aline->user_id."conn$ci"][$previous]+=round($ts-$prets,2)/1000;
89 }
90
91 $prets=$ts;
92 $fts=$ts;
93 $previous=$states[0]."-".$states[1];
94 }
95 //print_r($sdata['states']);
96 if(!in_array($previous,$reporthead))$reporthead[]=$previous;
97 $reportarray[$aline->user_id."conn$ci"][$previous]+=round($pts-$fts,2);
98 }
99 else
100 {
101 // $reportarray[$aline->user_id."conn$ci"]["Login"]+=$aline->durationsec;
102 }
103 }
104
105 $startTime=$aline->startdate." ".$aline->starttime;
106 $endTime=$aline->enddate." ".$aline->endtime;
107
108 $crmCalls=DB::select(DB::raw("select user_id,type,ts_Wait,ts_Call,ts_Talk,ts_Recstart,ts_Recend,ts_Dispo,ts_Close from crmcalls WHERE updated_at>='".$startTime."' and updated_at<'".$endTime."' and user_id='".$aline->user_id."'"));
109
110 $ts_Wait=0;$ts_Call=0;$ts_Talk=0;$ts_Dispo=0;
111 $progTs_Wait=0;$progTs_Call=0;$progTs_Talk=0;$progTs_Dispo=0;
112 $manTs_Wait=0;$manTs_Call=0;$manTs_Talk=0;$manTs_Dispo=0;
113 $inbTs_Wait=0;$inbTs_Call=0;$inbTs_Talk=0;$inbTs_Dispo=0;
114 $tt_prog=0;$tt_man=0;$tt_inb=0;
115
116 if($crmCalls!=null){
117
118 foreach($crmCalls as $crmCall){
119 $ts_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
120 $ts_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
121 $ts_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
122 $ts_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
123
124 if($crmCall->type == 'Progressive')
125 {
126 $progTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
127 $progTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
128 $progTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
129 $progTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
130 }
131
132 if($crmCall->type == 'Manual')
133 {
134 $manTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
135 $manTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
136 $manTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
137 $manTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
138 }
139
140 if($crmCall->type == 'Inbound')
141 {
142 $inbTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
143 $inbTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
144 $inbTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
145 $inbTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
146 }
147
148 }
149 }
150
151 $tt_prog = $progTs_Wait + $progTs_Call + $progTs_Talk + $progTs_Dispo;
152 $tt_man = $manTs_Wait + $manTs_Call + $manTs_Talk + $manTs_Dispo;
153 $tt_inb = $inbTs_Wait + $inbTs_Call + $inbTs_Talk + $inbTs_Dispo;
154
155 $prod_TOS = $ts_Wait + $ts_Call + $ts_Talk + $ts_Dispo;
156
157 $reportarray[$aline->user_id."conn$ci"]["Prog-Time"]= $tt_prog;
158 $reportarray[$aline->user_id."conn$ci"]["Man-Time"]= $tt_man;
159 $reportarray[$aline->user_id."conn$ci"]["Inc-Time"]= $tt_inb;
160
161 $reportarray[$aline->user_id."conn$ci"]["Wait-Time"]= $ts_Wait;
162 $reportarray[$aline->user_id."conn$ci"]["Call-Time"]= $ts_Call;
163 $reportarray[$aline->user_id."conn$ci"]["Talk-Time"]= $ts_Talk;
164 $reportarray[$aline->user_id."conn$ci"]["Disp-Time"]= $ts_Dispo;
165 $reportarray[$aline->user_id."conn$ci"]["Prog-Wait-Time"]= $progTs_Wait;
166 $reportarray[$aline->user_id."conn$ci"]["Prog-Call-Time"]= $progTs_Call;
167 $reportarray[$aline->user_id."conn$ci"]["Prog-Talk-Time"]= $progTs_Talk;
168 $reportarray[$aline->user_id."conn$ci"]["Prog-Disp-Time"]= $progTs_Dispo;
169 $reportarray[$aline->user_id."conn$ci"]["Man-Wait-Time"]= $manTs_Wait;
170 $reportarray[$aline->user_id."conn$ci"]["Man-Call-Time"]= $manTs_Call;
171 $reportarray[$aline->user_id."conn$ci"]["Man-Talk-Time"]= $manTs_Talk;
172 $reportarray[$aline->user_id."conn$ci"]["Man-Disp-Time"]= $manTs_Dispo;
173 $reportarray[$aline->user_id."conn$ci"]["Inc-Wait-Time"]= $inbTs_Wait;
174 $reportarray[$aline->user_id."conn$ci"]["Inc-Call-Time"]= $inbTs_Call;
175 $reportarray[$aline->user_id."conn$ci"]["Inc-Talk-Time"]= $inbTs_Talk;
176 $reportarray[$aline->user_id."conn$ci"]["Inc-Disp-Time"]= $inbTs_Dispo;
177 $reportarray[$aline->user_id."conn$ci"]["Prod-TOS"]= $prod_TOS;
178 }
179 }
180
181 if(Input::has("dllogxls"))
182 {
183 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
184
185 $inputFileType = "Excel5";
186 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
187 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
188 $baseRow = 3;
189
190 $highestColumn = sizeof($reporthead);
191 for ($head = 0; $head < $highestColumn; $head++){
192 if($head==9){
193 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
194 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", "NotReady");
195 $colstr=PHPExcel_Cell::stringFromColumnIndex(10);
196 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", "ProdTos");
197
198
199 }else{
200 if($head<9){
201 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
202 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
203 }else{
204 $rom=$head+1;
205 $colstr=PHPExcel_Cell::stringFromColumnIndex($rom);
206 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
207
208
209 }
210 }
211 }
212
213 foreach($reportarray as $uid=>$uarr)
214 {
215 $row = $baseRow++;
216 $col = 0;
217 $rom='';
218 $notreadyn=0;
219 for ($head = 10; $head < $highestColumn; $head++){
220 //if($head!=12)
221 $notreadyn=$notreadyn+$uarr[$reporthead[$head]];
222 $rom.=",".$uarr[$reporthead[$head]].",";
223 }
224 $notready=$uarr[$reporthead[8]]-$notreadyn;
225
226
227 for ($head = 0; $head < $highestColumn; $head++){
228 if($head==9){
229
230
231 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
232 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $notready);
233 $prodtos=$uarr[$reporthead[10]]+$uarr[$reporthead[12]];
234 $colstr=PHPExcel_Cell::stringFromColumnIndex(10);
235 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row,$prodtos);
236
237
238 }else{
239 if($head<9){ $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
240 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
241 }else{
242 $rom=$head+1;
243 $colstr=PHPExcel_Cell::stringFromColumnIndex($rom);
244 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
245
246
247 }
248 }
249 }
250 }
251
252
253 header('Content-Type: application/vnd.ms-excel');
254 header('Content-Disposition: attachment;filename="AgentLog.xls"');
255 header('Cache-Control: max-age=0');
256
257 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
258 $objWriter->save('php://output');
259
260 return ;
261 }
262
263
264 $highestColumn = sizeof($reporthead);
265 $outhead="<tr>";$outstr="";
266 for ($head = 0; $head < $highestColumn; $head++){
267 /*if($reporthead[$head]=='Login'){
268 $outhead.="<td> NotReady </td>";
269 $outhead.="<td> ProdTos </td>";
270
271
272 }else{*/
273 $outhead.="<td>".$reporthead[$head]."</td>";
274 /*}*/
275 }
276 $outhead.="</tr>";
277 $prodtos='';
278 $notreadyn=0;
279 $rom='';
280 foreach($reportarray as $uid=>$uarr)
281 {
282 $rom='';
283 $notreadyn=0;
284 for ($head = 10; $head < $highestColumn; $head++){
285 //if($head!=12)
286 $notreadyn=$notreadyn+$uarr[$reporthead[$head]];
287 $rom.=",".$uarr[$reporthead[$head]].",";
288 }
289 $notready=$uarr[$reporthead[8]]-$notreadyn;
290 $outstr.="<tr>";
291 for ($head = 0; $head < $highestColumn; $head++){
292 if($head==9){
293
294 $outstr.="<td>".gmdate('H:i:s',round($notready))."</td>";
295
296 // $outstr.="<td>".gmdate('H:i:s',round($uarr[$reporthead[$head]]))."</td>";
297 $prodtos=$uarr[$reporthead[10]]+$uarr[$reporthead[12]];
298 $outstr.="<td>".gmdate('H:i:s',round($prodtos))."</td>";
299
300 }else{
301
302 if($head>7||$head==6){
303 //if($head==12){
304 //$outstr.="<td>".gmdate('H:i:s',$uarr[$reporthead[$head]]).",".$uarr[$reporthead[$head]]."</td>";
305
306
307 //}else{
308
309 $outstr.="<td>".gmdate('H:i:s',round($uarr[$reporthead[$head]]))."</td>";
310 //}
311 }else{
312 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
313
314 }
315 }
316 }
317 $outstr.="</tr>";
318 }
319
320
321
322 //charts
323 $cat1=array();
324 $cat1arr=array();
325 foreach($reportarray as $uid=>$uarr)
326 {
327 $cat1[]="'$uarr[UserName]'";
328
329 for ($head = 8; $head < $highestColumn; $head++){
330 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
331
332 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]]/60,1);
333 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
334 }
335 }
336
337 $cat1arrstr="";
338 foreach($cat1arr as $name=>$data)
339 {
340 $cat1arrstr.="{ name: '$name',\ndata : [";
341 $cat1arrstr.=implode(",",$data);
342 $cat1arrstr.="] },\n";
343 }
344
345
346 $cat2=array();
347 foreach($reportarray as $uid=>$uarr)
348 {
349 for ($head = 8; $head < $highestColumn; $head++){
350 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]]/60,1);
351 }
352 }
353 ?>
354
355
356 <div class=innerAll>
357
358
359 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
360 <script>
361 $(document).ready(function()
362 {
363 if(!$('#dialoglog').hasClass('ui-dialog-content'))
364 {
365 $('#dialoglog').dialog({
366 autoOpen: false,
367 width: '70%',
368 buttons: {
369 "Ok": function() {
370 $(this).dialog("close");
371 },
372 "Cancel": function() {
373 $(this).dialog("close");
374 }
375 }
376 });
377 }
378
379 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
380 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
381 });
382 </script>
383 <div style="float:left;width:50%">
384
385 Search <input id=filter name="filter" type="text">
386 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='agentLogReloadFun("");' />
387
388 </div>
389 <div style="float:left;width:50%">
390
391
392 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
393
394 </div>
395 <div style="clear:both"></div>
396 <hr>
397
398 <div class=col-md-12>
399
400
401 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
402 <script>
403 $(function () {
404 $('#userlogschart1').highcharts({
405 chart: {
406 type: 'column'
407 },
408 title: {
409 text: ''
410 },
411 xAxis: {
412 labels:{
413 enabled:false//default is true
414 },
415 categories: [<?php echo implode(",",$cat1); ?>]
416 },
417 yAxis: {
418 min: 0,
419 title: {
420 text: ''
421 },
422 stackLabels: {
423 enabled: false,
424 // style: {
425 // fontWeight: '',
426 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
427 // }
428 }
429 },
430 // legend: {
431 // align: 'right',
432 // x: -30,
433 // verticalAlign: 'top',
434 // y: 25,
435 // floating: true,
436 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
437 // borderColor: '#CCC',
438 // borderWidth: 1,
439 // shadow: false
440 // },
441 tooltip: {
442 headerFormat: '<b>{point.x}</b><br/>',
443 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
444 },
445 plotOptions: {
446 column: {
447 stacking: 'normal',
448 dataLabels: {
449 enabled: false,
450 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
451 // style: {
452 // textShadow: '0 0 3px black'
453 // }
454 }
455 }
456 },
457 series: [<?php echo $cat1arrstr; ?>]
458 });
459 });
460
461
462
463
464 function agentLogReloadFun(sortby)
465 {
466 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
467
468 doAjax('dialer/agentreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
469 }
470 function dlAgentlogXls()
471 {
472 window.open('dialer/agentreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
473 }
474 </script>
475
476 </div>
477
478 <div style='clear:both'></div>
479
480 <div class=col-md-12>
481
482
483 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
484 <script>
485 $(function () {
486 $('#userlogschart2').highcharts({
487 chart: {
488 type: 'column'
489 },
490 title: {
491 text: ''
492 },
493 subtitle: {
494 text: ''
495 },
496 xAxis: {
497 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
498 crosshair: true
499 },
500 yAxis: {
501 min: 0,
502 title: {
503 text: ''
504 }
505 },
506 tooltip: {
507 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
508 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
509 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
510 footerFormat: '</table>',
511 shared: true,
512 useHTML: true
513 },
514 plotOptions: {
515 column: {
516 pointPadding: 0.2,
517 borderWidth: 0
518 }
519 },
520 legend : {
521 floating: true,
522 align: 'right',
523 x: -30,
524 verticalAlign: 'top',
525 },
526 series: [{
527 name: 'Mins',
528 data: [<?php echo implode(",",array_values($cat2)); ?>]
529
530 },]
531 });
532 });
533
534 </script>
535
536 </div>
537
538
539
540 <div style='clear:both'></div>
541
542 <div style='overflow:auto'>
543 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
544 <thead>
545 <?php echo $outhead; ?>
546 </thead>
547 <?php echo $outstr; ?>
548 </table>
549 </div>
550
551 <div id=dialoglog></div>
552
553
554
555
556
557 </div>
application/resources/views/layout/module/reports/agenttime.blade.php 0 → 100755
1
2 <?php
3 use App\Models\CRMCall;
4 use App\Models\CRMCallArchive;
5 use App\Models\User;
6 use App\Models\UserLog;
7 use App\Jobs\KHRMSLib;
8
9 $wakka = new KHRMSLib();
10 $dashboarduser=Auth::user();
11 $timeoffset = $dashboarduser->timezone; //-330; //$dashboarduser->timezone;
12 $timeoffset = $timeoffset*60;
13
14 $logtime =(isset($_GET['logtime'])) ? $_GET['logtime'] :9;
15 $logtimeto =(isset($_GET['logtimeto']))? $_GET['logtimeto']:20;
16
17 $logdate =(isset($_GET['logdate'])) ? strtotime($_GET['logdate']." ".$logtime.":00:00")
18 : strtotime(date("Y-m-d")." 09:00:00");
19 $logdateto =(isset($_GET['logdateto']))? strtotime($_GET['logdateto']." ".$logtimeto.":00:00")
20 : strtotime(date("Y-m-d")." 20:00:00");
21 $campaign =(isset($_GET['campaign'])) ? $_GET['campaign'] : "All";
22
23 // testing input
24 //$logtime = 9;$logtimeto = 20;$logdate = strtotime("2017-10-26 ".$logtime.":00:00");$logdateto = strtotime("2017-10-26 ".$logtimeto.":00:00");$campaign = 'All';
25 // testing input
26
27 $alist=CRMCallArchive::where('user_id','!=',0)->where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
28 $alist->orderBy('user_id', 'ASC')->orderBy('ts_Close', 'ASC');
29
30 $userlog=UserLog::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
31
32 if($campaign != 'All') $alist->where('client','=',$campaign);
33
34 $userarr=array();
35 $allusers = DB::table('users as u1')->leftjoin('users AS u2', 'u2.username', '=', 'u1.supervisor')
36 ->select('u1.id','u1.username','u1.fullname AS telecaller', 'u2.fullname AS sepervisor')
37 ->where('u1.status','=','Active');
38
39 $roclientstr=array();$didlinesstr=array();
40 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
41 $oclientlst=$wakka->clientsReadAccess(); sort($oclientlst); $oclientlst[0] = 'All';
42
43 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
44 {
45 $roclientstr[]="$tclnt";
46
47 $mastersdata=$wakka->getCompanyMaster($tclnt);
48 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
49 }
50
51 $breaks=array("Paused","AgentBriefing","TeamMeeting","QualityFeedback","LunchBreak","TeaBreak","UtilityBreak","FloorAnnouncements","DownTime");
52
53 $reporthead=array_merge(array("#","RM","RM Code","Team Manager","Sessions","CallCount","TOS","Net Total","Wait","Call","Talk","Dispo","ProgressiveTotal","P-Call","P-Talk","P-Dispo","ManualTotal","M-Call","M-Talk","M-Dispo","IncomingTotal","I-Call","I-Talk","I-Dispo","PausedTotal"),$breaks);
54 $reportarray=array();
55
56 $i=1;
57 if($dashboarduser->usertype != 'Admin')
58 {
59 $uidlist=array($dashboarduser->id);
60 $allusers=$allusers->where(function ($query) use($dashboarduser) {
61 $query->where('u1.supervisor','=',$dashboarduser->username)
62 ->orWhere('u1.lteam2','=',$dashboarduser->username)
63 ->orWhere('u1.lteam','=',$dashboarduser->username);
64 })->get();
65
66 foreach($allusers as $tuser)
67 {
68 $uidlist[]=$tuser->id;
69
70 $reportarray[$tuser->id]=array("#"=>$i++,"RM"=>$tuser->telecaller,"RM Code"=>$tuser->username,"Team Manager"=>$tuser->sepervisor);
71 }
72
73
74 $reportarray[$dashboarduser->id]=array("#"=>$i++,"RM"=>$dashboarduser->fullname,"RM Code"=>$dashboarduser->username,"Team Manager"=>$dashboarduser->supervisor);
75 $alist=$alist->whereIn('user_id',$uidlist);
76
77 /*$alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
78 $query->orWhereIn('client',$roclientstr)
79 ->orWhereIn('did',$didlinesstr);
80 });*/
81
82 $userlog=$userlog->whereIn('user_id',$uidlist);
83 }else{
84 $allusers=$allusers->get();
85 foreach($allusers as $tuser)
86 {
87
88 $reportarray[$tuser->id]=array("#"=>$i++,"RM"=>$tuser->telecaller,"RM Code"=>$tuser->username,"Team Manager"=>$tuser->sepervisor);
89 }
90 }
91
92 // echo "<pre>"; print_r($allusers);exit;
93
94 $alist=$alist->get();
95 $userlog=$userlog->get();
96 $prev_close = 0;
97
98 // echo count($userlog);exit;
99
100 foreach($alist as $aline)
101 {
102 if($prev_user != $aline->user_id || $prev_close <= $aline->ts_Wait)
103 {
104 $userid=$aline->user_id;
105
106 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
107 $totaltime=$aline->callSec+$talktime+$aline->dispoSec;
108
109 $reportarray[$userid]["oncall"]+=$totaltime/1000;
110 // $reportarray[$userid]["Wait"]+=$aline->waitSec/1000;
111 $reportarray[$userid]["Call"]+=$aline->callSec/1000;
112 $reportarray[$userid]["Talk"]+=$talktime/1000;
113 $reportarray[$userid]["Dispo"]+=$aline->dispoSec/1000;
114
115 if($aline->type == 'Progressive')
116 {
117 $reportarray[$userid]["P-Call"]+=$aline->callSec/1000;
118 $reportarray[$userid]["P-Talk"]+=$talktime/1000;
119 $reportarray[$userid]["P-Dispo"]+=$aline->dispoSec/1000;
120 $reportarray[$userid]["ProgressiveTotal"]+=($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000);
121 }
122
123 if($aline->type == 'Manual')
124 {
125 $reportarray[$userid]["M-Call"]+=$aline->callSec/1000;
126 $reportarray[$userid]["M-Talk"]+=$talktime/1000;
127 $reportarray[$userid]["M-Dispo"]+=$aline->dispoSec/1000;
128 $reportarray[$userid]["ManualTotal"]+=($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000);
129 }
130
131 if($aline->type == 'Inbound')
132 {
133 $reportarray[$userid]["I-Call"]+=$aline->callSec/1000;
134 $reportarray[$userid]["I-Talk"]+=$talktime/1000;
135 $reportarray[$userid]["I-Dispo"]+=$aline->dispoSec/1000;
136 $reportarray[$userid]["IncomingTotal"]+=($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000);
137 }
138 }
139 $reportarray[$userid]["CallCount"]++;
140 $prev_close = $aline->ts_Close;//-ts_Wait
141 $prev_user = $aline->user_id;//-ts_Wait
142 }
143
144 function cmp($a, $b) {
145 return $a["ts"] - $b["ts"];
146 }
147 $userLogin=array();
148 foreach($userlog as $ulog)
149 {
150 $data=json_decode($ulog->data,true);
151 usort($data, "cmp");
152
153 $lastSip = end($data);
154 $starttime = strtotime($ulog->startdate.' '.$ulog->starttime);
155 //echo "starttime:".$starttime;
156 $endtime = round($lastSip['ts']/1000);
157 //console.log($endtime);
158 //echo "End time:".$endtime;
159 $userLogin[$ulog->user_id]['duration'] += ($endtime-$starttime);
160 //echo "Userlog:".$userLogin[$ulog->user_id]['duration'];
161 $userLogin[$ulog->user_id]['start'][] = $starttime;
162 $userLogin[$ulog->user_id]['end'][] = $endtime;
163
164 $prets=strtotime($ulog->startdate." ".$ulog->starttime)*1000;
165 $previous="Paused-Paused";
166 foreach($data as $sdata)
167 {
168 $pts=$sdata['ts'];
169 if(isset($sdata['states']))
170 {
171 foreach($sdata['states'] as $ts=>$states)
172 {
173 if($previous != "Paused-WRAPUP")$previous = str_replace('Paused-', '', $previous);
174
175 if(!in_array($previous,$reporthead) && !in_array($previous,array('Progressive-','Manual-','Ready-Incoming','Ready-Predictive','DialNext-','Paused-WRAPUP'))) {
176 $previous = 'Paused';
177 }
178
179 $reportarray[$ulog->user_id][$previous]+=round($ts-$prets,2)/1000;
180
181 $prets=$ts;
182 $previous=$states[0].'-'.$states[1];
183 }
184 if($previous != "Paused-WRAPUP")$previous = str_replace('Paused-', '', $previous);
185 $reportarray[$ulog->user_id][$previous]+=round($pts-$prets,2)/1000;
186 $prets=$pts;
187 }
188 }
189 }
190
191 if(count($userLogin)) foreach ($userLogin as $userid => $value)
192 {
193 $break_time=0;
194 foreach ($breaks as $break) {
195 $break_time+=$reportarray[$userid][$break];
196 $reportarray[$userid]["PausedTotal"]+=$reportarray[$userid][$break];
197 }
198 $sessionsStr = "";
199 for($i = 0; $i < count($value['start']); $i++){
200 if($sessionsStr == ""){
201 $sessionsStr .= date("Y-m-d H:i:s", $value['start'][$i]-$timeoffset)." - ".date("Y-m-d H:i:s", $value['end'][$i]-$timeoffset);
202 }else{
203 $sessionsStr .= ",\n".date("Y-m-d H:i:s", $value['start'][$i]-$timeoffset)." - ".date("Y-m-d H:i:s", $value['end'][$i]-$timeoffset);
204 }
205 }
206 $reportarray[$userid]["Sessions"]=$sessionsStr;
207 // $reportarray[$userid]["Signin"]=date("Y-m-d H:i:s", min($value['start'])-$timeoffset);
208 // $reportarray[$userid]["Signout"]=date("Y-m-d H:i:s", max($value['end'])-$timeoffset);
209 $reportarray[$userid]["TOS"]=$value['duration'];
210 $reportarray[$userid]["Net Total"]=$value['duration']-$break_time;
211 $reportarray[$userid]["Wait"]=$reportarray[$userid]["Net Total"]-$reportarray[$userid]['oncall'];
212 if($reportarray[$userid]["Wait"] < 0){
213 $reportarray[$userid]["Net Total"] += abs($reportarray[$userid]["Wait"]);
214 $reportarray[$userid]["TOS"] += abs($reportarray[$userid]["Wait"]);
215 $reportarray[$userid]["Wait"] = 0;
216 }
217 }
218
219 $highestColumn = sizeof($reporthead);
220 if(count($reportarray)) {
221 $outhead="<tr>";$outstr="";
222 for ($head = 0; $head < $highestColumn; $head++){
223 if($reporthead[$head] == "Sessions"){
224 $outhead.="<td style='width:270px;display:block;'>".$reporthead[$head]."</td>";
225 }elseif($reporthead[$head] == "PausedTotal" || $reporthead[$head] == "ProgressiveTotal" || $reporthead[$head] == "ManualTotal" || $reporthead[$head] == "IncomingTotal"){
226 $outhead.="<td class='warning'>".$reporthead[$head]."</td>";
227 }elseif($reporthead[$head] == "Paused"){
228 $outhead.="<td>ManualPaused</td>";
229 }else{
230 $outhead.="<td>".$reporthead[$head]."</td>";
231 }
232 }
233 $outhead.="</tr>";
234 $utotalarr = array("RM"=>'Net Total');
235
236 $reportRowNo = 1;
237 foreach($reportarray as $uid=>$uarr)
238 {
239 if(array_key_exists('TOS',$uarr) && array_key_exists('RM Code',$uarr))
240 {
241 $outstr.="<tr>";
242 for ($head = 0; $head < $highestColumn; $head++){
243 if($head < 1){
244 $data_str = $reportRowNo; $reportRowNo++;
245 }elseif($head < 5) {
246 // if($head < 6) {
247 $data_str = $uarr[$reporthead[$head]];
248 }
249 elseif($head < 6) {
250 $data_str = $uarr[$reporthead[$head]];
251 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
252 }
253 else {
254 $data_str = secToDuration(round($uarr[$reporthead[$head]]));
255 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
256 }
257 if($head == 12 || $head == 16 || $head == 20 || $head == 24){
258 $outstr.="<td class='warning'>".$data_str."</td>";
259 }else{
260 $outstr.="<td>".$data_str."</td>";
261 }
262 }
263 $outstr.="</tr>";
264 }
265 }
266 $outstr.="<tr>";
267 for ($head = 0; $head < $highestColumn; $head++)
268 {
269 if($head < 6) {
270 $data_str = $utotalarr[$reporthead[$head]];
271 }
272 else {
273 $data_str = secToDuration($utotalarr[$reporthead[$head]]);
274 }
275 if($head == 12 || $head == 16 || $head == 20 || $head == 24){
276 $outstr.="<td class='warning'>".$data_str."</td>";
277 }else{
278 $outstr.="<td>".$data_str."</td>";
279 }
280 }
281 $outstr.="</tr>";
282 } else {
283 $outhead.="<tr><td>No Records Found.</td></tr>";
284 }
285
286 if(Input::has("dllogxls"))
287 {
288 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
289
290 $inputFileType = "Excel5";
291 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
292 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
293 $baseRow = 2;
294
295
296 $highestColumn = sizeof($reporthead);
297 for ($head = 0; $head < $highestColumn; $head++){
298 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
299 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
300 }
301 foreach($reportarray as $uid=>$uarr)
302 {
303 if(array_key_exists('TOS',$uarr) && array_key_exists('RM Code',$uarr))
304 {
305 $row = $baseRow++;
306 $col = 0;
307
308 for ($head = 0; $head < $highestColumn; $head++){
309 $excelval = ($head < 6) ? $uarr[$reporthead[$head]] : secToDuration(round($uarr[$reporthead[$head]]));
310 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
311 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
312 }
313 $row++;
314 }
315 }
316
317 //$row++;
318 for ($head = 0; $head < $highestColumn; $head++){
319 $excelval = ($head < 6) ? $utotalarr[$reporthead[$head]] : secToDuration(round($utotalarr[$reporthead[$head]]));
320 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
321 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
322 }
323
324 header('Content-Type: application/vnd.ms-excel');
325 header('Content-Disposition: attachment;filename="AgentTime.xls"');
326 header('Cache-Control: max-age=0');
327
328 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
329 $objWriter->save('php://output');
330
331 return ;
332 }
333
334 function secToDuration($sec) {
335 return sprintf("%02d%s%02d%s%02d", floor($sec/3600), ':', ($sec/60)%60, ':', $sec%60);
336 }
337 ?>
338
339 <style>#logtable.td{vertical-align:top;padding:20px;}#logtable.tr{height:28px;overflow-y:hidden;}
340 /*#logtable.table thead tr{
341 display:block;
342 }
343
344 #logtable.table tbody{
345 display:block;
346 height:500px;
347 overflow:auto;//set tbody to auto
348 }*/
349 </style>
350
351 <div class=innerAll>
352 <h4 style="float:left;width:50%;margin:10px 0;">Login Report <small>(Agent Time Report)</small></h4>
353 <div style="float:right;width:50%">
354 <?php if(Auth::user()->username=='admin'){ ?>
355 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download'><i class='fa fa-download'></i> Download</button>
356 <?php } ?>
357 </div>
358 <div style="clear:both"></div>
359 <hr style="margin-bottom: 5px;">
360 <div>
361 Search <input id=filter name="filter" type="text" style="border:1px solid #efefef; padding: 2px 10px;">&nbsp;&nbsp;
362 Date: From <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
363 <select id="modtime" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
364 <?php
365 foreach (range(0,23) as $hour) {
366 $selected = ($hour == $logtime) ? "selected" : "";
367 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
368 }
369 ?>
370 </select>
371 To <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logdateto); ?>' onchange='statusLogReloadFun("");' />
372 <select id="modtimeto" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
373 <?php
374 foreach (range(0,23) as $hour) {
375 $selected = ($hour == $logtimeto) ? "selected" : "";
376 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
377 }
378 ?></select>&nbsp;&nbsp;
379 Campaign
380 <select id="campaign" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
381 <?php foreach($oclientlst as $c){$s="";if($c==$campaign)$s='selected';echo "<option value='$c' $s>$c</option>";} ?>
382 </select>
383 </div>
384
385 <div style="clear:both"></div>
386 <hr style="margin:5px;">
387
388 <div style="overflow: auto; margin-top: 10px;">
389 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px; margin:0; border:1px solid #BBB;'>
390 <thead><?php echo $outhead; ?></thead>
391 <tbody id="logTableData"><?php echo $outstr; ?></tbody>
392 </table>
393 </div>
394
395 <div id=dialoglog></div>
396 </div>
397
398 <script>
399 $(document).ready(function() {
400 if(!$('#dialoglog').hasClass('ui-dialog-content'))
401 {
402 $('#dialoglog').dialog({
403 autoOpen: false,
404 width: '70%',
405 buttons: {
406 "Ok": function() {
407 $(this).dialog("close");
408 },
409 "Cancel": function() {
410 $(this).dialog("close");
411 }
412 }
413 });
414 }
415 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logTableData') },"2000");
416 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
417 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
418 });
419
420 function dataString()
421 {
422 return 'logdate='+$("#modfrom").val()+'&logtime='+$("#modtime").val()+'&logdateto='+$("#modto").val()+'&logtimeto='+$("#modtimeto").val()+'&campaign='+$("#campaign").val();
423 }
424 function statusLogReloadFun(sortby)
425 {
426 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
427 var searchStr = dataString();
428 doAjax('dialer/agenttime?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
429 }
430 function dlAgentlogXls()
431 {
432 var searchStr = dataString();
433 window.open('dialer/agenttime?dllogxls=1&'+searchStr);
434 return false;
435 }
436 </script>
application/resources/views/layout/module/reports/agenttimeAverage.php 0 → 100644
1
2 <?php
3 use App\Models\CRMCall;
4 use App\Models\CRMCallArchive;
5 use App\Models\User;
6 use App\Models\UserLog;
7 use App\Jobs\KHRMSLib;
8
9 $wakka = new KHRMSLib();
10 $dashboarduser=Auth::user();
11 $timeoffset = $dashboarduser->timezone; //-330; //$dashboarduser->timezone;
12 $timeoffset = $timeoffset*60;
13
14 $logtime =(isset($_GET['logtime'])) ? $_GET['logtime'] :9;
15 $logtimeto =(isset($_GET['logtimeto']))? $_GET['logtimeto']:20;
16
17 $logdate =(isset($_GET['logdate'])) ? strtotime($_GET['logdate']." ".$logtime.":00:00")
18 : strtotime(date("Y-m-d")." 09:00:00");
19 $logdateto =(isset($_GET['logdateto']))? strtotime($_GET['logdateto']." ".$logtimeto.":00:00")
20 : strtotime(date("Y-m-d")." 20:00:00");
21 $campaign =(isset($_GET['campaign'])) ? $_GET['campaign'] : "All";
22
23
24 // testing input
25 //$logtime = 9;$logtimeto = 20;$logdate = strtotime("2017-10-26 ".$logtime.":00:00");$logdateto = strtotime("2017-10-26 ".$logtimeto.":00:00");$campaign = 'All';
26 // testing input
27
28 $alist=CRMCallArchive::where('user_id','!=',0)->where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
29 $alist->orderBy('user_id', 'ASC')->orderBy('ts_Close', 'ASC');
30
31 $userlog=UserLog::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
32
33 if($campaign != 'All') $alist->where('client','=',$campaign);
34
35 $userarr=array();
36 $allusers = DB::table('users as u1')->leftjoin('users AS u2', 'u2.username', '=', 'u1.supervisor')
37 ->select('u1.id','u1.username','u1.fullname AS telecaller', 'u2.fullname AS sepervisor')
38 ->where('u1.status','=','Active');
39
40 $roclientstr=array();$didlinesstr=array();
41 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
42 $oclientlst=$wakka->clientsReadAccess(); sort($oclientlst); $oclientlst[0] = 'All';
43
44 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
45 {
46 $roclientstr[]="$tclnt";
47
48 $mastersdata=$wakka->getCompanyMaster($tclnt);
49 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
50 }
51
52 $breaks=array("Paused","AgentBriefing","TeamMeeting","QualityFeedback","LunchBreak","TeaBreak","UtilityBreak","FloorAnnouncements","DownTime");
53
54 $reporthead=array_merge(array("#","RM","RM Code","Team Manager","Sessions","CallCount","TOS","Net Total","Wait","Call","Talk","Dispo","ProgressiveTotal","P-Call","P-Talk","P-Dispo","ManualTotal","M-Call","M-Talk","M-Dispo","IncomingTotal","I-Call","I-Talk","I-Dispo","PausedTotal"),$breaks);
55 $reportarray=array();
56
57 $i=1;
58 if($dashboarduser->usertype != 'Admin')
59 {
60 $uidlist=array($dashboarduser->id);
61 $allusers=$allusers->where(function ($query) use($dashboarduser) {
62 $query->where('u1.supervisor','=',$dashboarduser->username)
63 ->orWhere('u1.lteam2','=',$dashboarduser->username)
64 ->orWhere('u1.lteam','=',$dashboarduser->username);
65 })->get();
66
67 foreach($allusers as $tuser)
68 {
69 $uidlist[]=$tuser->id;
70
71 $reportarray[$tuser->id]=array("#"=>$i++,"RM"=>$tuser->telecaller,"RM Code"=>$tuser->username,"Team Manager"=>$tuser->sepervisor);
72 }
73
74
75 $reportarray[$dashboarduser->id]=array("#"=>$i++,"RM"=>$dashboarduser->fullname,"RM Code"=>$dashboarduser->username,"Team Manager"=>$dashboarduser->supervisor);
76 $alist=$alist->whereIn('user_id',$uidlist);
77
78 /*$alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
79 $query->orWhereIn('client',$roclientstr)
80 ->orWhereIn('did',$didlinesstr);
81 });*/
82
83 $userlog=$userlog->whereIn('user_id',$uidlist);
84 }else{
85 $allusers=$allusers->get();
86 foreach($allusers as $tuser)
87 {
88
89 $reportarray[$tuser->id]=array("#"=>$i++,"RM"=>$tuser->telecaller,"RM Code"=>$tuser->username,"Team Manager"=>$tuser->sepervisor);
90 }
91 }
92
93 // echo "<pre>"; print_r($allusers);exit;
94
95 $alist=$alist->get();
96 $userlog=$userlog->get();
97 $prev_close = 0;
98
99 // echo count($userlog);exit;
100 $userLogin=array();
101 $startdatearry=array();
102 foreach ($userlog as $ulogstartdate) {
103 array_push($startdatearry,$ulogstartdate->startdate);
104 }
105 $countlogindays=count(array_unique($startdatearry));
106 foreach($userlog as $ulog)
107 {
108 $data=json_decode($ulog->data,true);
109 usort($data, "cmp");
110
111 $lastSip = end($data);
112 $starttime = strtotime($ulog->startdate.' '.$ulog->starttime);
113
114 $endtime = round($lastSip['ts']/1000);
115 $userLogin[$ulog->user_id]['duration'] += ($endtime-$starttime);
116 $userLogin[$ulog->user_id]['start'][] = $starttime;
117 $userLogin[$ulog->user_id]['end'][] = $endtime;
118
119 $prets=strtotime($ulog->startdate." ".$ulog->starttime)*1000;
120 $previous="Paused-Paused";
121 foreach($data as $sdata)
122 {
123 $pts=$sdata['ts'];
124 if(isset($sdata['states']))
125 {
126 foreach($sdata['states'] as $ts=>$states)
127 {
128 if($previous != "Paused-WRAPUP")$previous = str_replace('Paused-', '', $previous);
129
130 if(!in_array($previous,$reporthead) && !in_array($previous,array('Progressive-','Manual-','Ready-Incoming','Ready-Predictive','DialNext-','Paused-WRAPUP'))) {
131 $previous = 'Paused';
132 }
133
134 $reportarray[$ulog->user_id][$previous]+=round($ts-$prets,2)/1000;
135
136 $prets=$ts;
137 $previous=$states[0].'-'.$states[1];
138 }
139 if($previous != "Paused-WRAPUP")$previous = str_replace('Paused-', '', $previous);
140 $reportarray[$ulog->user_id][$previous]+=round($pts-$prets,2)/1000;
141 $prets=$pts;
142 }
143 }
144 }
145
146
147
148 foreach($alist as $aline)
149 {
150 if($prev_user != $aline->user_id || $prev_close <= $aline->ts_Wait)
151 {
152 $userid=$aline->user_id;
153
154 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
155 $totaltime=$aline->callSec+$talktime+$aline->dispoSec;
156
157 $reportarray[$userid]["oncall"]+=($totaltime/1000)/$countlogindays;
158 // $reportarray[$userid]["Wait"]+=$aline->waitSec/1000;
159 $reportarray[$userid]["Call"]+=($aline->callSec/1000)/$countlogindays;
160 $reportarray[$userid]["Talk"]+=($talktime/1000)/$countlogindays;
161 $reportarray[$userid]["Dispo"]+=($aline->dispoSec/1000)/$countlogindays;
162
163 if($aline->type == 'Progressive')
164 {
165 $reportarray[$userid]["P-Call"]+=($aline->callSec/1000)/$countlogindays;
166 $reportarray[$userid]["P-Talk"]+=($talktime/1000)/$countlogindays;
167 $reportarray[$userid]["P-Dispo"]+=($aline->dispoSec/1000)/$countlogindays;
168 $reportarray[$userid]["ProgressiveTotal"]+=(($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000))/$countlogindays;
169 }
170
171 if($aline->type == 'Manual')
172 {
173 $reportarray[$userid]["M-Call"]+=($aline->callSec/1000)/$countlogindays;
174 $reportarray[$userid]["M-Talk"]+=($talktime/1000)/$countlogindays;
175 $reportarray[$userid]["M-Dispo"]+=($aline->dispoSec/1000)/$countlogindays;
176 $reportarray[$userid]["ManualTotal"]+=(($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000))/$countlogindays;
177 }
178
179 if($aline->type == 'Inbound')
180 {
181 $reportarray[$userid]["I-Call"]+=($aline->callSec/1000)/$countlogindays;
182 $reportarray[$userid]["I-Talk"]+=($talktime/1000)/$countlogindays;
183 $reportarray[$userid]["I-Dispo"]+=($aline->dispoSec/1000)/$countlogindays;
184 $reportarray[$userid]["IncomingTotal"]+=(($aline->callSec/1000)+($talktime/1000)+($aline->dispoSec/1000))/$countlogindays;
185 }
186 }
187 $reportarray[$userid]["CallCount"]++;
188 $prev_close = $aline->ts_Close;//-ts_Wait
189 $prev_user = $aline->user_id;//-ts_Wait
190 }
191
192 function cmp($a, $b) {
193 return $a["ts"] - $b["ts"];
194 }
195
196
197 if(count($userLogin)) foreach ($userLogin as $userid => $value)
198 {
199 $break_time=0;
200 foreach ($breaks as $break) {
201 $break_time+=$reportarray[$userid][$break];
202 $reportarray[$userid]["PausedTotal"]+=$reportarray[$userid][$break];
203 }
204 $sessionsStr = "";
205 for($i = 0; $i < count($value['start']); $i++){
206 if($sessionsStr == ""){
207 $sessionsStr .= date("Y-m-d H:i:s", $value['start'][$i]-$timeoffset)." - ".date("Y-m-d H:i:s", $value['end'][$i]-$timeoffset);
208 }else{
209 $sessionsStr .= ",\n".date("Y-m-d H:i:s", $value['start'][$i]-$timeoffset)." - ".date("Y-m-d H:i:s", $value['end'][$i]-$timeoffset);
210 }
211 }
212 $reportarray[$userid]["Sessions"]=$sessionsStr;
213 // $reportarray[$userid]["Signin"]=date("Y-m-d H:i:s", min($value['start'])-$timeoffset);
214 // $reportarray[$userid]["Signout"]=date("Y-m-d H:i:s", max($value['end'])-$timeoffset);
215 $reportarray[$userid]["TOS"]=$value['duration']/$countlogindays;
216 $reportarray[$userid]["Net Total"]=($value['duration']-$break_time)/$countlogindays;
217 $reportarray[$userid]["Wait"]=($reportarray[$userid]["Net Total"]-$reportarray[$userid]['oncall']);
218 if($reportarray[$userid]["Wait"] < 0){
219 $reportarray[$userid]["Net Total"] += abs($reportarray[$userid]["Wait"]);
220 $reportarray[$userid]["TOS"] += abs($reportarray[$userid]["Wait"]);
221 $reportarray[$userid]["Wait"] = 0;
222 }
223 }
224
225 $highestColumn = sizeof($reporthead);
226 if(count($reportarray)) {
227 $outhead="<tr>";$outstr="";
228 for ($head = 0; $head < $highestColumn; $head++){
229 if($reporthead[$head] == "Sessions"){
230 $outhead.="<td style='width:270px;display:block;'>".$reporthead[$head]."</td>";
231 }elseif($reporthead[$head] == "PausedTotal" || $reporthead[$head] == "ProgressiveTotal" || $reporthead[$head] == "ManualTotal" || $reporthead[$head] == "IncomingTotal"){
232 $outhead.="<td class='warning'>".$reporthead[$head]."</td>";
233 }elseif($reporthead[$head] == "Paused"){
234 $outhead.="<td>ManualPaused</td>";
235 }else{
236 $outhead.="<td>".$reporthead[$head]."</td>";
237 }
238 }
239 $outhead.="</tr>";
240 $utotalarr = array("RM"=>'Net Total');
241
242 $reportRowNo = 1;
243 foreach($reportarray as $uid=>$uarr)
244 {
245 if(array_key_exists('TOS',$uarr) && array_key_exists('RM Code',$uarr))
246 {
247 $outstr.="<tr>";
248 for ($head = 0; $head < $highestColumn; $head++){
249 if($head < 1){
250 $data_str = $reportRowNo; $reportRowNo++;
251 }elseif($head < 5) {
252 // if($head < 6) {
253 $data_str = $uarr[$reporthead[$head]];
254 }
255 elseif($head < 6) {
256 $data_str = $uarr[$reporthead[$head]];
257 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
258 }
259 else {
260 $data_str = secToDuration(round($uarr[$reporthead[$head]]));
261 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
262 }
263 if($head == 12 || $head == 16 || $head == 20 || $head == 24){
264 $outstr.="<td class='warning'>".$data_str."</td>";
265 }else{
266 $outstr.="<td>".$data_str."</td>";
267 }
268 }
269 $outstr.="</tr>";
270 }
271 }
272 $outstr.="<tr>";
273 for ($head = 0; $head < $highestColumn; $head++)
274 {
275 if($head < 6) {
276 $data_str = $utotalarr[$reporthead[$head]];
277 }
278 else {
279 $data_str = secToDuration($utotalarr[$reporthead[$head]]);
280 }
281 if($head == 12 || $head == 16 || $head == 20 || $head == 24){
282 $outstr.="<td class='warning'>".$data_str."</td>";
283 }else{
284 $outstr.="<td>".$data_str."</td>";
285 }
286 }
287 $outstr.="</tr>";
288 } else {
289 $outhead.="<tr><td>No Records Found.</td></tr>";
290 }
291
292 if(Input::has("dllogxls"))
293 {
294 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
295
296 $inputFileType = "Excel5";
297 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
298 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
299 $baseRow = 2;
300
301
302 $highestColumn = sizeof($reporthead);
303 for ($head = 0; $head < $highestColumn; $head++){
304 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
305 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
306 }
307
308 foreach($reportarray as $uid=>$uarr)
309 {
310 $row = $baseRow++;
311 $col = 0;
312
313 for ($head = 0; $head < $highestColumn; $head++){
314 $excelval = ($head < 6) ? $uarr[$reporthead[$head]] : secToDuration(round($uarr[$reporthead[$head]]));
315 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
316 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
317 }
318 }
319
320 $row++;
321 for ($head = 0; $head < $highestColumn; $head++){
322 $excelval = ($head < 6) ? $utotalarr[$reporthead[$head]] : secToDuration(round($utotalarr[$reporthead[$head]]));
323 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
324 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
325 }
326
327 header('Content-Type: application/vnd.ms-excel');
328 header('Content-Disposition: attachment;filename="AgentTime.xls"');
329 header('Cache-Control: max-age=0');
330
331 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
332 $objWriter->save('php://output');
333
334 return ;
335 }
336
337 function secToDuration($sec) {
338 return sprintf("%02d%s%02d%s%02d", floor($sec/3600), ':', ($sec/60)%60, ':', $sec%60);
339 }
340 ?>
341
342 <style>#logtable.td{vertical-align:top;padding:20px;}#logtable.tr{height:28px;overflow-y:hidden;}
343 /*#logtable.table thead tr{
344 display:block;
345 }
346
347 #logtable.table tbody{
348 display:block;
349 height:500px;
350 overflow:auto;//set tbody to auto
351 }*/
352 </style>
353
354 <div class=innerAll>
355 <h4 style="float:left;width:50%;margin:10px 0;">Login Report <small>(Agent Time Average Report)</small></h4>
356 <div style="float:right;width:50%">
357 <!-- <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download'><i class='fa fa-download'></i> Download</button> -->
358 </div>
359 <div style="clear:both"></div>
360 <hr style="margin-bottom: 5px;">
361 <div>
362 Search <input id=filter name="filter" type="text" style="border:1px solid #efefef; padding: 2px 10px;">&nbsp;&nbsp;
363
364 Date: From <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
365 <select id="modtime" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
366 <?php
367 foreach (range(0,23) as $hour) {
368 $selected = ($hour == $logtime) ? "selected" : "";
369 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
370 }
371 ?>
372 </select>
373 To <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logdateto); ?>' onchange='statusLogReloadFun("");' />
374 <select id="modtimeto" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
375 <?php
376 foreach (range(0,23) as $hour) {
377 $selected = ($hour == $logtimeto) ? "selected" : "";
378 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
379 }
380 ?></select>&nbsp;&nbsp;
381 Campaign
382 <select id="campaign" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
383 <?php foreach($oclientlst as $c){$s="";if($c==$campaign)$s='selected';echo "<option value='$c' $s>$c</option>";} ?>
384 </select>
385 </div>
386
387 <div style="clear:both"></div>
388 <hr style="margin:5px;">
389
390 <div style="overflow: auto; margin-top: 10px;">
391 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px; margin:0; border:1px solid #BBB;'>
392 <thead><?php echo $outhead; ?></thead>
393 <tbody id="logTableData"><?php echo $outstr; ?></tbody>
394 </table>
395 </div>
396
397 <div id=dialoglog></div>
398 </div>
399
400 <script>
401 $(document).ready(function() {
402 if(!$('#dialoglog').hasClass('ui-dialog-content'))
403 {
404 $('#dialoglog').dialog({
405 autoOpen: false,
406 width: '70%',
407 buttons: {
408 "Ok": function() {
409 $(this).dialog("close");
410 },
411 "Cancel": function() {
412 $(this).dialog("close");
413 }
414 }
415 });
416 }
417 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logTableData') },"2000");
418 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
419 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
420 });
421
422 function dataString()
423 {
424 return 'logdate='+$("#modfrom").val()+'&logtime='+$("#modtime").val()+'&logdateto='+$("#modto").val()+'&logtimeto='+$("#modtimeto").val()+'&campaign='+$("#campaign").val();
425 }
426 function statusLogReloadFun(sortby)
427 {
428 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
429 var searchStr = dataString();
430 doAjax('dialer/agenttimeAverage?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
431 }
432 function dlAgentlogXls()
433 {
434 var searchStr = dataString();
435 window.open('dialer/agenttimeAverage?dllogxls=1&'+searchStr);
436 return false;
437 }
438 </script>
application/resources/views/layout/module/reports/aliveusers.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\Dialline;
4 use App\Models\Sipid;
5 use App\Models\User;
6 use App\Models\UserLog;
7 use App\Models\Kqueue;
8 use App\Jobs\KHRMSLib;
9
10 $selectedvals=explode(":",Input::get("selectedvals",":::::"));
11 $hdfcnodes=array();
12 $offline=array();
13 $arr=Config::get("app.hdfcnodes");
14 foreach($arr as $server=>$arrline)
15 {
16 $tvals=explode(":",$arrline);
17
18 if($selectedvals[0]=="")$hdfcnodes[]=$server;
19 else if($selectedvals[0]==$tvals[0])
20 {
21 if($selectedvals[1]=="")$hdfcnodes[]=$server;
22 else if($selectedvals[1]==$tvals[1])
23 {
24 if($selectedvals[2]=="")$hdfcnodes[]=$server;
25 else if($selectedvals[2]==$tvals[2])
26 {
27 if($selectedvals[3]=="")$hdfcnodes[]=$server;
28 else if($selectedvals[3]==$tvals[3])
29 {
30 if($selectedvals[4]=="")$hdfcnodes[]=$server;
31 else if($selectedvals[4]==$tvals[4])
32 {
33 $hdfcnodes[]=$server;
34 }
35 }
36 }
37 }
38 }
39 }
40
41
42
43 $wakka = new KHRMSLib();
44 $dashboarduser=Auth::user();
45 $nowts=time();
46 $chart=array('ts'=>date('H:i:s',time()-($dashboarduser->timezone*60)),'Online'=>0,'NoCall'=>0,'InCall'=>0,'CallWait'=>0,'CmdList'=>0);
47 $alist=array();
48 $sipidsfound=array();
49
50 $userarr=array();$i=1;
51 $reporthead=array("#","ID","User","Campaign","Station","Status","CRMId","Number","Type","State","Duration");
52 $reportarray=array();
53
54 foreach($hdfcnodes as $ci=>$server)
55 {
56 $conn = array(
57 'driver' => 'mysql',
58 'host' => $server,
59 'database' => env('DB_DATABASE', 'kstych_flexydial'),
60 'username' => env('DB_USERNAME', 'root'),
61 'password' => env('DB_PASSWORD', ''),
62 'charset' => 'utf8',
63 'collation' => 'utf8_unicode_ci',
64 'prefix' => '',
65 'options' => array(
66 PDO::ATTR_TIMEOUT => 5,
67 ),
68 );
69 Config::set("database.connections.conn$ci", $conn);
70
71 try
72 {
73 DB::connection("conn$ci")->getDatabaseName();
74
75
76
77
78
79
80 $allusers=User::on("conn$ci")->where("status","=","Active")->get();
81 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
82
83 $newcalls=Dialline::on("conn$ci")->where('status','!=','Free')->where('conf','=','')->orderBy('updated_at')->get();
84 $acalls=Dialline::on("conn$ci")->where('status','!=','Free')->where('conf','!=','')->orderBy('updated_at')->get();
85 $sipids=Sipid::on("conn$ci")->whereIn("user",$uidlist)->where("status","=","1")->get();
86
87 foreach($newcalls as $newcall)
88 {
89 $tcall=CRMCall::on("conn$ci")->where('dialline_id','=',$newcall->id)->orderBy('id','DESC')->first();
90 $un="";$uid="";$us="";
91 if($tcall->user_id>0)
92 {
93 $tuser=User::on("conn$ci")->find($tcall->user_id);
94 $un=$tuser->username;
95 $uid=userchatbox($tuser).$tuser->id;
96
97 $userlog=UserLog::on("conn$ci")->where('user_id','=',$tuser->id)->orderBy("id","DESC")->first();
98 $stend=$userlog->getLastStatus();
99 $us="$stend[0]-$stend[1]";
100
101 $chart['Online']++;
102 $chart['InCall']++;
103 }
104 else $chart['CallWait']++;
105
106 $obj=array();
107 $obj["#"]=$i++;
108 $obj["ID"]=$uid;
109 $obj["User"]=$un;
110 $obj["Campaign"]=$tcall->client;
111 $obj["Station"]=$tcall->sipid_id.userSpyStr($tcall->sipid_id);
112 $obj["Status"]=$us;
113 $obj["CRMId"]=$tcall->crm_id;
114 $obj["Number"]=$tcall->number;
115 $obj["Type"]=$tcall->type;
116 $obj["State"]=$tcall->state;
117 $obj["Duration"]=$nowts-strtotime($tcall->created_at);
118
119 $reportarray[$newcall->id]=$obj;
120 if(!empty($tcall->sipid_id))$sipidsfound[]=$tcall->sipid_id;
121 }
122 foreach($acalls as $acall)
123 {
124 $tcall=CRMCall::on("conn$ci")->where('dialline_id','=',$acall->id)->orderBy('id','DESC')->first();
125
126 $tsipid=substr($acall->conf,4);
127 $tsip=Sipid::on("conn$ci")->find($tsipid);
128 $clidata=json_decode($tsip->clients,true);
129
130 $tuser=User::on("conn$ci")->find($tsip->user);
131
132 $userlog=UserLog::on("conn$ci")->where('user_id','=',$tuser->id)->orderBy("id","DESC")->first();
133 $stend=$userlog->getLastStatus();
134
135 $obj=array();
136 $obj["#"]=$i++;
137 $obj["ID"]=userchatbox($tuser).$tsip->user;
138 $obj["User"]=$tuser->username;
139 $obj["Campaign"]=substr($clidata['r'],0,20);
140 $obj["Station"]=$tsip->id.userSpyStr($tsip->id);
141 $obj["Status"]="$stend[0]-$stend[1]";
142 $obj["CRMId"]=$tcall->crm_id;
143 $obj["Number"]=$tcall->number;
144 $obj["Type"]=$tcall->type;
145 $obj["State"]=$tcall->state;
146 $obj["Duration"]=$nowts-strtotime($tcall->created_at);
147
148 $reportarray[$acall->id]=$obj;
149 $sipidsfound[]=$tsipid;
150
151 $chart['Online']++;
152 $chart['InCall']++;
153 }
154 foreach($sipids as $sipid)
155 {
156 if(!in_array($sipid->id,$sipidsfound))
157 {
158 $clidata=json_decode($sipid->clients,true);
159
160 $tuser=User::on("conn$ci")->find($sipid->user);
161 $userlog=UserLog::on("conn$ci")->where('user_id','=',$tuser->id)->orderBy("id","DESC")->first();
162 $stend=$userlog->getLastStatus();
163
164 $obj=array();
165 $obj["#"]=$i++;
166 $obj["ID"]=userchatbox($tuser).$sipid->user;
167 $obj["User"]=$tuser->username;
168 $obj["Campaign"]=substr($clidata['r'],0,20);
169 $obj["Station"]=$sipid->id.userSpyStr($sipid->id);
170 $obj["Status"]="$stend[0]-$stend[1]";
171 $obj["CRMId"]="";
172 $obj["Number"]="";
173 $obj["Type"]="";
174 $obj["State"]="";
175 $obj["Duration"]="";
176
177 $reportarray[]=$obj;
178
179 $chart['Online']++;
180 $chart['NoCall']++;
181 }
182 }
183
184 $chart['CmdList']=-1*Kqueue::on("conn$ci")->count();
185
186
187
188
189
190 }catch(Exception $e)
191 {
192 $offline[]=$server;
193 }
194 }
195
196
197 if(Input::get('chartvals')==1)
198 {
199 echo json_encode($chart);
200 return;
201 }
202
203 $highestColumn = sizeof($reporthead);
204 $outhead="<tr>";$outstr="";
205 for ($head = 0; $head < $highestColumn; $head++){
206 $outhead.="<td>".$reporthead[$head]."</td>";
207 }
208 $outhead.="</tr>";
209 foreach($reportarray as $uid=>$uarr)
210 {
211 $outstr.="<tr>";
212 for ($head = 0; $head < $highestColumn; $head++){
213 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
214 }
215 $outstr.="</tr>";
216 }
217
218
219 function userchatbox($tuser)
220 {
221
222 }
223 function userSpyStr($sipid)
224 {
225
226 }
227 //charts
228 ?>
229
230
231 <div class=innerAll>
232
233
234 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
235 <script>
236 $(document).ready(function()
237 {
238 if(!$('#dialoglog').hasClass('ui-dialog-content'))
239 {
240 $('#dialoglog').dialog({
241 autoOpen: false,
242 width: '70%',
243 buttons: {
244 "Ok": function() {
245 $(this).dialog("close");
246 },
247 "Cancel": function() {
248 $(this).dialog("close");
249 }
250 }
251 });
252 }
253 });
254 </script>
255 <div style="float:left;width:50%">
256 <h5>Dialer : Live</h5>
257 </div>
258 <div style="float:left;width:50%">
259 <button class="pull-right btn btn-sm btn-default" onclick='liveLogReloadFun(10);return false;' title='Reload' style='margin-top:-8px'><i class='fa fa-refresh'></i> Reload</button>
260 </div>
261 <div style="clear:both"></div>
262 <hr>
263
264 <div class=col-md-12>
265
266
267 <div id=liveuserlogschart1{!!$nowts!!} style='min-height:300px;width:100%'></div>
268 <script>
269 var livechart001='';
270 $(function () {
271 livechart001=$('#liveuserlogschart1{!!$nowts!!}').highcharts({
272 title: {
273 text: '',
274 x: -20 //center
275 },
276 subtitle: {
277 text: '',
278 x: -20
279 },
280 xAxis: {
281 categories: [<?php $ccc=array();for($c=60;$c>0;$c--){echo "'",date('H:i:s',time()-($c*10)-($dashboarduser->timezone*60))."',";$ccc[]="0";}$ccc="[".implode(",",$ccc)."]"; ?>],
282 labels:{
283 enabled:false//default is true
284 },
285 },
286 yAxis: {
287 title: {
288 text: ''
289 },
290 plotLines: [{
291 value: 0,
292 width: 1,
293 color: '#808080'
294 }]
295 },
296 tooltip: {
297 valueSuffix: ''
298 },
299 legend: {
300
301 },
302 series: [{
303 name: 'Online',
304 data: {!!Input::get('Online',$ccc)!!}
305 }, {
306 name: 'NoCall',
307 data: {!!Input::get('NoCall',$ccc)!!}
308 }, {
309 name: 'InCall',
310 data: {!!Input::get('InCall',$ccc)!!}
311 }, {
312 name: 'CallWait',
313 data: {!!Input::get('CallWait',$ccc)!!}
314 }, {
315 name: 'CmdList',visible: false,
316 data: {!!Input::get('CmdList',$ccc)!!}
317 }]
318 });
319 });
320
321 function liveLogReloadFun(delay)
322 {
323 var tchart=livechart001.highcharts();
324 var sdata='';
325 sdata+='&Online='+JSON.stringify(tchart.series[0].yData);
326 sdata+='&NoCall='+JSON.stringify(tchart.series[1].yData);
327 sdata+='&InCall='+JSON.stringify(tchart.series[2].yData);
328 sdata+='&CallWait='+JSON.stringify(tchart.series[3].yData);
329 sdata+='&CmdList='+JSON.stringify(tchart.series[4].yData);
330
331 setTimeout(function(){
332 if($("#liveuserlogschart1{!!$nowts!!}").length)
333 doAjax('dialer/aliveusers',sdata+'&selectedvals='+getarvalval(),'rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
334 },delay);
335 }
336 function liveLogReloadChartFun(delay)
337 {
338 setTimeout(function(){
339 if($("#liveuserlogschart1{!!$nowts!!}").length)
340 doAjax('dialer/aliveusers','chartvals=1'+'&selectedvals='+getarvalval(),'__FD__','ajax_dialer_reports','singlethis','GET',function(res)
341 {
342 var resobj=JSON.parse(res.responseText);
343
344 var tchart=livechart001.highcharts();
345 var shift = tchart.series[0].data.length > 60;
346
347 // add the point
348 tchart.series[0].addPoint([resobj['ts'],resobj['Online']], true, shift);
349 tchart.series[1].addPoint([resobj['ts'],resobj['NoCall']], true, shift);
350 tchart.series[2].addPoint([resobj['ts'],resobj['InCall']], true, shift);
351 tchart.series[3].addPoint([resobj['ts'],resobj['CallWait']],true,shift);
352 tchart.series[4].addPoint([resobj['ts'],resobj['CmdList']],true,shift);
353
354 // call it again after one second
355 setTimeout(liveLogReloadChartFun, 5000);
356
357
358 });
359 },delay);
360 }
361 liveLogReloadChartFun(10);
362 </script>
363
364 </div>
365
366 <div style='clear:both'></div>
367
368
369
370 <div style='clear:both'></div>
371
372 <div style='overflow:auto'>
373 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
374 <thead>
375 <?php echo $outhead; ?>
376 </thead>
377 <?php echo $outstr; ?>
378 </table>
379 </div>
380
381 <div id=dialoglog></div>
382
383
384
385
386
387 </div>
388 <!--
389
390 <?php
391 //if($dashboarduser->moduleACL("Admin",false,false,true))print_r(Config::get('app.sqllog'));
392 foreach($arr as $server=>$arrline)
393 {
394 if(in_array($server,$hdfcnodes))echo "$server => $arrline\n";
395 }
396
397 ?>
398
399 -->
application/resources/views/layout/module/reports/appointment.blade.php 0 → 100644
1 <?php
2 $dashboarduser=Auth::user();
3 $timeoffset=$dashboarduser->timezone*60;
4 ?>
5 <div class="container-fluid">
6 <div class="layout-app">
7 <div class="row">
8 <div class="col-md-12">
9 <div class="col-separator col-separator-first col-unscrollable box">
10 <div class="innerAll">
11 <div>
12 <h4 id='tcampaign_select' value=<?php if(!empty($client)) echo $client; ?>>Appointment <?php if(!empty($client)) echo ": ".$client; ?></h4></div>
13 <hr style="margin-bottom: 10px;" />
14
15 <table class='table'
16 <thead>
17 <tr>
18 <th></th>
19 <th></th>
20 <?php if(empty($client)) echo "<th>Campaign</th>" ?>
21 <th>Cust_ID</th>
22 <th>Name</th>
23 <th>Number</th>
24 <!-- <th>Type</th>-->
25 <th>LastCall</th>
26 <!-- <th>Disposition</th> --->
27 <th>Appointment Date</th>
28 <!--- <th>Status</th> --->
29
30 <!-- <th>Count</th> -->
31 <!--<th></th>-->
32 <!-- <th>DID</th> -->
33 </tr>
34 </thead>
35 <tbody>
36 <?php
37 if($count > 0){
38 foreach ($appointment as $key => $value) { //echo "<pre>";print_r($value);exit;?>
39 <tr>
40 <td></td>
41 <td></td>
42 <?php if(empty($client)) echo "<td>$value->client</td>" ?>
43 <td><?php echo $value->cust_id; ?></td>
44 <td><?php echo $value->customer_name; ?></td>
45 <td><a href=# class='' onclick='dialerQuickOpen("<?php echo $value->id; ?>","<?php echo $value->mobile; ?>","Manual","",0);return false;'><?php echo $value->mobile; ?></a></td>
46 <td><?php echo date("Y-m-d H:i:s",strtotime($value->dialer_lastcall)-$timeoffset); ?></td>
47 <!--<td><?php //echo $value->dialer_status; ?></td>-->
48 <td><?php echo date("Y-m-d H:i:s",strtotime($value->dialer_appointment)-$timeoffset); ?></td>
49 <!--<td><?php //echo $value->status; ?></td>-->
50 </tr>
51 <?php }
52 }else{ ?>
53 <td colspan="9" align="center">No Record Available</td>
54 <?php } ?>
55 </table>
56
57 <div id="campaignDetailsArea"></div>
58 </div>
59 </div>
60 </div>
61 </div>
62
63 </div>
64 </div>
application/resources/views/layout/module/reports/areports.blade.php 0 → 100644
1 <div class="layout-app"><!-- row-app -->
2 <div class="row row-app">
3
4 <!-- col -->
5 <div class="col-md-2 col-sm-3">
6
7 <!-- col-separator -->
8 <div class="col-separator col-separator-first box col-unscrollable">
9
10 <!-- col-table -->
11 <div class="col-table" style='padding-left: 13px;padding-right: 13px;'>
12
13 <h4 class="innerAll margin-none border-bottom" style='background: #fff;'>Dialer Reports</h4>
14
15 <!-- col-table-row -->
16 <div class="col-table-row">
17
18 <!-- col-app -->
19 <div class="col-app col-unscrollable">
20
21 <!-- col-app -->
22 <div class="col-app">
23
24 <ul class="list-group list-group-1 margin-none borders-none" style='padding-right: 26px;'>
25
26
27 <li class="list-group-item">
28 <a href="#" onclick="areportsFun('aliveusers');return false"><i class="fa fa-circle-o"></i> Live</a>
29 </li>
30 <li class="list-group-item">
31 <a href="#" onclick="areportsFun('acalllog');return false"><i class="fa fa-circle-o"></i> Call</a>
32 </li>
33 <li class="list-group-item">
34 <a href="#" onclick="areportsFun('aagentreport');return false"><i class="fa fa-circle-o"></i> Login</a>
35 </li>
36 <li class="list-group-item">
37 <a href="#" onclick="areportsFun('acampreport');return false"><i class="fa fa-circle-o"></i> Time</a>
38 </li>
39 <li class="list-group-item">
40 <a href="#" onclick="areportsFun('astatusreport');return false"><i class="fa fa-circle-o"></i> Status</a>
41 </li>
42
43 <li class="list-group-item"></li>
44 <div class="col-separator-h"></div>
45
46 <h5 class="innerAll margin-none border-bottom" style='background: #fff;'>Filters</h5>
47 <li class="list-group-item">
48 <select class=form-control id=arval0 onchange='arvalChange(0);'><option value=''></option><option value='COP'>COP</option><option value='Prime'>Prime</option></select>
49 <select class=form-control id=arval1 onchange='arvalChange(1);'><option value=''></option></select>
50 <select class=form-control id=arval2 onchange='arvalChange(2);'><option value=''></option></select>
51 <select class=form-control id=arval3 onchange='arvalChange(3);'><option value=''></option></select>
52 <select class=form-control id=arval4 onchange='arvalChange(4);'><option value=''></option></select>
53 </li>
54
55
56
57 </ul>
58
59
60 </div>
61 <!-- // END col-app -->
62
63 </div>
64 <!-- // END col-app -->
65
66 </div>
67 <!-- // END col-table-row -->
68
69 </div>
70 <!-- // END col-table -->
71
72 </div>
73 <!-- // END col-separator.box -->
74
75 </div>
76 <!-- // END col -->
77
78 <!-- col -->
79 <div class="col-md-10 col-sm-9" style='border-right:13px solid #eaeaea'>
80
81 <!-- col-separator.box -->
82 <div class="col-separator col-unscrollable box">
83
84 <!-- col-table -->
85 <div class="col-table">
86
87 <!-- <h4 class="innerAll margin-none border-bottom">My Sessions</h4> -->
88
89 <!-- col-table-row -->
90 <div class="col-table-row" style='background: #fff;'>
91
92 <!-- col-app -->
93 <div class="col-app col-unscrollable">
94
95 <!-- col-app -->
96 <div class="col-app" style='position:relative'>
97
98 <div class="" id=rightmainreportdiv>
99
100 </div>
101
102 </div>
103 <!-- // END col-app -->
104
105 </div>
106 <!-- // END col-app.col-unscrollable -->
107
108 </div>
109 <!-- // END col-table-row -->
110
111 </div>
112 <!-- // END col-table -->
113
114 </div>
115 <!-- // END col-separator.box -->
116
117 </div>
118 <!-- // END col -->
119
120 </div>
121 <!-- // END row-app -->
122
123
124
125
126 </div>
127 <script>
128 function areportsFun(report)
129 {
130 doAjax('dialer/'+report,'selectedvals='+getarvalval(),'rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
131 }
132
133
134 var arvalvalue="::::::";
135 function arvalChange(x)
136 {
137 <?php echo "var arr=JSON.parse('".json_encode(Config::get("app.hdfcnodes"))."');"; ?>
138
139 var selectopts=[''];
140 for(i=4;i>x;i--)updateJSSelect("arval"+i,selectopts);
141
142 for (var server in arr)
143 {
144 tvals=arr[server].split(":");
145 if($("#arval"+x).val()==tvals[x])if(jQuery.inArray(tvals[x+1], selectopts)<0)selectopts[selectopts.length]=tvals[x+1];
146 }
147 x++;updateJSSelect("arval"+x,selectopts);
148 }
149 function getarvalval()
150 {
151 arvalvalue="";for(i=0;i<5;i++)arvalvalue+=$("#arval"+i).val()+':';
152 return arvalvalue;
153 }
154 </script>
application/resources/views/layout/module/reports/astatusreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6
7
8 $selectedvals=explode(":",Input::get("selectedvals",":::::"));
9 $hdfcnodes=array();
10 $offline=array();
11 $arr=Config::get("app.hdfcnodes");
12 foreach($arr as $server=>$arrline)
13 {
14 $tvals=explode(":",$arrline);
15
16 if($selectedvals[0]=="")$hdfcnodes[]=$server;
17 else if($selectedvals[0]==$tvals[0])
18 {
19 if($selectedvals[1]=="")$hdfcnodes[]=$server;
20 else if($selectedvals[1]==$tvals[1])
21 {
22 if($selectedvals[2]=="")$hdfcnodes[]=$server;
23 else if($selectedvals[2]==$tvals[2])
24 {
25 if($selectedvals[3]=="")$hdfcnodes[]=$server;
26 else if($selectedvals[3]==$tvals[3])
27 {
28 if($selectedvals[4]=="")$hdfcnodes[]=$server;
29 else if($selectedvals[4]==$tvals[4])
30 {
31 $hdfcnodes[]=$server;
32 }
33 }
34 }
35 }
36 }
37 }
38
39
40
41 $wakka = new KHRMSLib();
42 $dashboarduser=Auth::user();
43
44 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
45 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
46
47
48
49 $i=1;
50 $reporthead=array("#","UserId","UserName","Count","Total");
51 $reportarray=array();
52
53
54 foreach($hdfcnodes as $ci=>$server)
55 {
56 $conn = array(
57 'driver' => 'mysql',
58 'host' => $server,
59 'database' => env('DB_DATABASE', 'kstych_flexydial'),
60 'username' => env('DB_USERNAME', 'root'),
61 'password' => env('DB_PASSWORD', ''),
62 'charset' => 'utf8',
63 'collation' => 'utf8_unicode_ci',
64 'prefix' => '',
65 'options' => array(
66 PDO::ATTR_TIMEOUT => 5,
67 ),
68 );
69 Config::set("database.connections.conn$ci", $conn);
70
71 try
72 {
73 DB::connection("conn$ci")->getDatabaseName();
74
75 $alist=CRMCall::on("conn$ci")->where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
76 $alist=$alist->get();
77 $userarr=array();
78 foreach($alist as $aline)
79 {
80 if(!isset($userarr[$aline->user_id."conn$ci"]))$userarr[$aline->user_id."conn$ci"]=User::on("conn$ci")->find($aline->user_id."conn$ci");
81 $tuser=$userarr[$aline->user_id."conn$ci"];
82
83 if(!isset($reportarray[$aline->user_id."conn$ci"]))$reportarray[$aline->user_id."conn$ci"]=array("#"=>$i++,"UserId"=>$tuser->id,"UserName"=>$tuser->username,"Count"=>0,"Total"=>0,"Wait"=>0,"Call"=>0,"Talk"=>0,"Dispo"=>0);
84
85 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
86
87 $reportarray[$aline->user_id."conn$ci"]["Count"]++;
88 $reportarray[$aline->user_id."conn$ci"]["Total"]+=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
89
90 $ststr=$aline->userstatus."-".$aline->usersubstatus;
91 if(!in_array($ststr,$reporthead))$reporthead[]=$ststr;
92
93 $reportarray[$aline->user_id."conn$ci"][$ststr]++;
94 }
95
96
97 }catch(Exception $e)
98 {
99 $offline[]=$server;
100 }
101 }
102
103
104
105 if(Input::has("dllogxls"))
106 {
107 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
108
109 $inputFileType = "Excel5";
110 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
111 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
112 $baseRow = 3;
113
114
115 $highestColumn = sizeof($reporthead);
116 for ($head = 0; $head < $highestColumn; $head++){
117 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
118 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
119 }
120
121 foreach($reportarray as $uid=>$uarr)
122 {
123 $row = $baseRow++;
124 $col = 0;
125
126 for ($head = 0; $head < $highestColumn; $head++){
127 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
128 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
129 }
130 }
131
132
133 header('Content-Type: application/vnd.ms-excel');
134 header('Content-Disposition: attachment;filename="StatusLog.xls"');
135 header('Cache-Control: max-age=0');
136
137 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
138 $objWriter->save('php://output');
139
140 return ;
141 }
142
143
144
145 $highestColumn = sizeof($reporthead);
146 $outhead="<tr>";$outstr="";
147 for ($head = 0; $head < $highestColumn; $head++){
148 $outhead.="<td>".$reporthead[$head]."</td>";
149 }
150 $outhead.="</tr>";
151 foreach($reportarray as $uid=>$uarr)
152 {
153 $outstr.="<tr>";
154 for ($head = 0; $head < $highestColumn; $head++){
155 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
156 }
157 $outstr.="</tr>";
158 }
159
160
161
162
163 //charts
164 $cat1=array();
165 $cat1arr=array();
166 foreach($reportarray as $uid=>$uarr)
167 {
168 $cat1[]="'$uarr[UserName]'";
169
170 for ($head = 5; $head < $highestColumn; $head++){
171 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
172
173 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]],1);
174 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
175 }
176 }
177
178 $cat1arrstr="";
179 foreach($cat1arr as $name=>$data)
180 {
181 $extra="";if($name=="InboundDROP-InboundDROP")$extra=",visible: false";
182 $cat1arrstr.="{ name: '$name',\ndata : [";
183 $cat1arrstr.=implode(",",$data);
184 $cat1arrstr.="] $extra },\n";
185 }
186
187
188 $cat2=array();
189 foreach($reportarray as $uid=>$uarr)
190 {
191 for ($head = 5; $head < $highestColumn; $head++){
192 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]],1);
193 }
194 }
195 ?>
196
197
198 <div class=innerAll>
199
200
201 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
202 <script>
203 $(document).ready(function()
204 {
205 if(!$('#dialoglog').hasClass('ui-dialog-content'))
206 {
207 $('#dialoglog').dialog({
208 autoOpen: false,
209 width: '70%',
210 buttons: {
211 "Ok": function() {
212 $(this).dialog("close");
213 },
214 "Cancel": function() {
215 $(this).dialog("close");
216 }
217 }
218 });
219 }
220
221 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
222 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
223 });
224 </script>
225 <div style="float:left;width:50%">
226
227 Search <input id=filter name="filter" type="text">
228 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
229
230 </div>
231 <div style="float:left;width:50%">
232
233
234 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
235
236 </div>
237 <div style="clear:both"></div>
238 <hr>
239
240 <div class=col-md-12>
241
242
243 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
244 <script>
245 $(function () {
246 $('#userlogschart1').highcharts({
247 chart: {
248 type: 'column'
249 },
250 title: {
251 text: ''
252 },
253 xAxis: {
254 labels:{
255 enabled:false//default is true
256 },
257 categories: [<?php echo implode(",",$cat1); ?>]
258 },
259 yAxis: {
260 min: 0,
261 title: {
262 text: ''
263 },
264 stackLabels: {
265 enabled: false,
266 // style: {
267 // fontWeight: '',
268 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
269 // }
270 }
271 },
272 // legend: {
273 // align: 'right',
274 // x: -30,
275 // verticalAlign: 'top',
276 // y: 25,
277 // floating: true,
278 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
279 // borderColor: '#CCC',
280 // borderWidth: 1,
281 // shadow: false
282 // },
283 tooltip: {
284 headerFormat: '<b>{point.x}</b><br/>',
285 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
286 },
287 plotOptions: {
288 column: {
289 stacking: 'normal',
290 dataLabels: {
291 enabled: false,
292 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
293 // style: {
294 // textShadow: '0 0 3px black'
295 // }
296 }
297 }
298 },
299 series: [<?php echo $cat1arrstr; ?>]
300 });
301 });
302
303
304
305
306 function statusLogReloadFun(sortby)
307 {
308 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
309
310 doAjax('dialer/astatusreport?logdate='+$("#modfrom").val()+sortstr+'&selectedvals='+getarvalval(),'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
311 }
312 function dlAgentlogXls()
313 {
314 window.open('dialer/astatusreport?dllogxls=1&logdate='+$("#modfrom").val()+'&selectedvals='+getarvalval());return false;
315 }
316 </script>
317
318 </div>
319
320 <div style='clear:both'></div>
321
322 <div class=col-md-12>
323
324
325 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
326 <script>
327 $(function () {
328 $('#userlogschart2').highcharts({
329 chart: {
330 type: 'column'
331 },
332 title: {
333 text: ''
334 },
335 subtitle: {
336 text: ''
337 },
338 xAxis: {
339 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
340 crosshair: true,
341 labels:{
342 enabled:false//default is true
343 },
344 },
345 yAxis: {
346 min: 0,
347 title: {
348 text: ''
349 }
350 },
351 tooltip: {
352 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
353 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
354 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
355 footerFormat: '</table>',
356 shared: true,
357 useHTML: true
358 },
359 plotOptions: {
360 column: {
361 pointPadding: 0.2,
362 borderWidth: 0
363 }
364 },
365 legend : {
366 floating: true,
367 align: 'right',
368 x: -30,
369 verticalAlign: 'top',
370 },
371 series: [{
372 name: 'Count',
373 data: [<?php echo implode(",",array_values($cat2)); ?>]
374
375 },]
376 });
377 });
378
379 </script>
380
381 </div>
382
383
384
385 <div style='clear:both'></div>
386
387 <div style='overflow:auto'>
388 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
389 <thead>
390 <?php echo $outhead; ?>
391 </thead>
392 <?php echo $outstr; ?>
393 </table>
394 </div>
395
396 <div id=dialoglog></div>
397
398
399
400
401
402 </div>
application/resources/views/layout/module/reports/calllog.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCallArchive;
3 use App\Models\CRMCall;
4 use App\Models\User;
5 use App\Jobs\KHRMSLib;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9 $userdialmode=$dashboarduser->dialmode_assign;
10 $userdialmode=explode(",",$userdialmode);
11 $timeoffset=$dashboarduser->timezone*60;
12 //echo $timeoffset;
13 $logtime =(isset($_GET['logtime'])) ? $_GET['logtime'] :7;
14 $logtimeto =(isset($_GET['logtimeto']))? $_GET['logtimeto']:22;
15 $key =(isset($_GET['key'])) ? $_GET['key'] : "All";
16 $value =(isset($_GET['value'])) ? $_GET['value'] : "";
17
18
19 $logdate =(isset($_GET['logdate'])) ? strtotime($_GET['logdate']." ".$logtime.":00:00") : strtotime(date("Y-m-d")." 07:00:00");
20 //echo $logdate;
21 $logdateto =(isset($_GET['logdate']))? strtotime($_GET['logdate']." ".$logtimeto.":00:00") : strtotime(date("Y-m-d")." 22:00:00");
22
23 //echo $logdateto;
24
25 $prevlogdate = strtotime(date('Y-m-d', strtotime('-7 day')));
26 if(Input::get("getCallRec")=="1")
27 {
28 if($logdate < $prevlogdate){
29 $calllog=CRMCallArchive::find(Input::get("calllog"));
30 }else{
31 $calllog=CRMCall::find(Input::get("calllog"));
32 }
33
34 $tdata=json_decode($calllog->data,true);
35 echo '<audio controls src="dialer/playrecfile?calllog='.$calllog->id.'" />';
36
37 return;
38 }
39
40 if($logdate < $prevlogdate)
41 {
42 if($key =='userstatus')
43 {
44 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where($key,'like',$value.'%');
45 }else if($key=='fullname' || $key=='username')
46 {
47 $users=User::where($key,'like','%'.$value.'%')->get();
48
49 foreach ($users as $user) {
50 //echo $user->id;
51 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where('user_id','=',$user->id);
52 }
53 }else if($key != 'All')
54 {
55 //echo $key;
56 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where($key,'like','%'.$value.'%');
57 }else
58 {
59 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
60 }
61
62 }
63 else
64 {
65 if($key =='userstatus')
66 {
67 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where($key,'like',$value.'%');
68 }else if($key=='fullname' || $key=='username')
69 {
70 $users=User::where($key,'like','%'.$value.'%')->get();
71
72 foreach ($users as $user) {
73 //echo $user->id;
74 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where('user_id','=',$user->id);
75 }
76 }else if($key != 'All')
77 {
78 //echo $key;
79 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->where($key,'like','%'.$value.'%');
80 }else
81 {
82 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
83 }
84
85
86 //$alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset));
87 //echo "2";
88 }
89
90
91 /*if($key =='userstatus')
92 {
93 $alist-> where($key,'like',$value.'%');
94 }else if($key=='fullname' || $key=='username')
95 {
96 $users=User::where($key,'like','%'.$value.'%')->get();
97
98 foreach ($users as $user) {
99 //echo $user->id;
100 $alist->where('user_id','=',$user->id);
101 }
102 }else if($key != 'All')
103 {
104 //echo $key;
105 $alist->where($key,'like','%'.$value.'%');
106 }else
107 {
108 $alist;
109 }*/
110
111 //if(!$dashboarduser->moduleACL("Dialer",false,false,true))
112 if($dashboarduser->usertype != 'Admin')
113 {
114 $uidlist=array($dashboarduser->id);
115 $allusers=User::where(function ($query) use($dashboarduser) {
116 $query->where('supervisor','=',$dashboarduser->username)
117 ->orWhere('lteam2','=',$dashboarduser->username)
118 ->orWhere('lteam','=',$dashboarduser->username);
119 })->get();
120 // ->where(function ($query) {
121 // $query->where('status', '=', 'Active');
122 // })->get();
123
124 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
125
126
127 $roclientstr=array();$didlinesstr=array();
128 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
129 $oclientlst=$wakka->clientsReadAccess();
130 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
131 {
132 $roclientstr[]="$tclnt";
133
134 $mastersdata=$wakka->getCompanyMaster($tclnt);
135 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
136 }
137
138 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
139 $query//->orWhereIn('client',$roclientstr)
140 ->orWhereIn('user_id',$uidlist)
141 ->orWhereIn('did',$didlinesstr);
142 });
143
144 }
145
146 if(Input::get('sort')=='cpu')$alist=$alist->orderBy("callSec","DESC");
147 else $alist=$alist->orderBy("id","DESC");
148 $alist=$alist->get();
149
150
151
152 $userarr=array();
153 $i=sizeof($alist);if(!empty($_GET['sort']))$i=1;
154 $totaltime=0;$ttlovr10=0;$ttlovr5=0;$ttlovr1=0;$ttlovr0=0;$outstr="";$usrcnt=0;$ttlin0=0;
155 $totaltimeIn=0;$ttlovr10In=0;$ttlovr5In=0;$ttlovr1In=0;$ttlovr0In=0;$usrcntIn=0;$ttloverin0=0;
156 $actionarr=array();$actionarrIn=array();
157
158 $callarraid='';
159 $crm_id='';
160 foreach($alist as $aline)
161 {
162
163 $callarraid.=$aline->id.",";
164 if($aline->crm_id>0)$crm_id.=$aline->crm_id.",";
165 }
166
167 $callarraid=substr($callarraid,0,-1);
168 $callarraid=explode(",", $callarraid);
169
170 $crm_id=substr($crm_id,0,-1);
171 $crm_id=explode(",", $crm_id);
172
173 $alist_remark=DB::table('full_remark')->select('fullremark','call_id')->whereIn('call_id',$callarraid)->get();
174 foreach($alist_remark as $aline)
175 {
176 $remarkval[$aline->call_id]=$aline->fullremark;
177
178 }
179 $clientcodearr=DB::table('records')->select('cust_id','id')->whereIn('id',$crm_id)->get();
180 foreach ($clientcodearr as $clientid)
181 {
182 $clientcodeval[$clientid->id]=$clientid->cust_id;
183 //$currentstatusval[$clientid->id]=$clientid->currentstatus;
184 //$legalstatusval[$clientid->id]=$clientid->legalstatus;
185 }
186
187 if(Input::has("dllogxls"))
188 {
189 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
190
191 $inputFileType = "Excel5";
192 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
193 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
194 $baseRow = 3;
195
196 $tcol=0;$fieldsarr=array();$extrahdrarr=array();
197 $fieldsarr[$tcol++]='#';
198 $fieldsarr[$tcol++]='Start';
199 $fieldsarr[$tcol++]='Length';
200 $fieldsarr[$tcol++]='User';
201 $fieldsarr[$tcol++]='Name';
202 $fieldsarr[$tcol++]='Dispo';
203 $fieldsarr[$tcol++]='SubDispo';
204 $fieldsarr[$tcol++]='CB';
205 $fieldsarr[$tcol++]='Number';
206 $fieldsarr[$tcol++]='ClientCode';
207 $fieldsarr[$tcol++]='CurrentStatus';
208 $fieldsarr[$tcol++]='LegalStatus';
209 $fieldsarr[$tcol++]='Campaign';
210 $fieldsarr[$tcol++]='Department';
211
212 $fieldsarr[$tcol++]='State';
213 $fieldsarr[$tcol++]='HSource';
214 $fieldsarr[$tcol++]='Type';
215 $fieldsarr[$tcol++]='Status';
216
217 $fieldsarr[$tcol++]='StatusCode';
218 $fieldsarr[$tcol++]='StatusStr';
219 $fieldsarr[$tcol++]='DialLine';
220 $fieldsarr[$tcol++]='DID';
221 $fieldsarr[$tcol++]='WaitSec';
222 $fieldsarr[$tcol++]='CallSec';
223 $fieldsarr[$tcol++]='TalkSec';
224 $fieldsarr[$tcol++]='DispoSec';
225 $fieldsarr[$tcol++]='Remarks';
226
227 $highestColumn = sizeof($fieldsarr);
228 for ($head = 0; $head < $highestColumn; $head++){
229 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
230 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $fieldsarr[$head]);
231 }
232
233
234 $ii=1;
235 foreach($alist as $aline)
236 {
237 $row = $baseRow++;
238 $col = 0;
239
240
241 $clientcode="";$currentstatus="";$legalstatus="";
242 if($aline->crm_id>0)
243 {
244 /*$user=$wakka->getPerson($aline->crm_id);
245 $clientcode=$user["peopledata"]["clientcode"];
246 $currentstatus=$user["peopledata"]["currentstatus"];
247 $legalstatus=$user["peopledata"]["legalstatus"];*/
248
249 $clientcode=$clientcodeval[$aline->crm_id];
250 // $currentstatus=$currentstatusval[$aline->crm_id];
251 // $legalstatus=$legalstatusval[$aline->crm_id];
252 }
253 $tpostdata=json_decode($aline->data,true);
254 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-$timeoffset);
255 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
256 //$length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
257 $length=gmdate("H:i:s",round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000));
258 $fullremarkvalue='';
259 $fullremarkvalue=$remarkval[$aline->id];
260 if($fullremarkvalue=="")
261 {
262 $fullremarkvalue=$aline->userremarks;
263 }
264
265
266 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
267 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
268 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
269
270 $recstr='';
271 if($dashboarduser->moduleACL("Dialer",false,false,true))
272 {
273 if(isset($tpostdata['recFolder']))$recstr="<a href=# onclick='getCallRec(".$aline->id.");return false;' title='Size : ".round($aline->recsize/1024,0)." KB'><i class='fa fa-play-circle'></i> &nbsp;</a> <a href='dialer/playrecfile?calllog=$aline->id&out=wav' title=''><i class='fa fa-download'></i> &nbsp;</a><span id='recspan_".$aline->id."'</span>";
274 }
275
276
277
278 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ii++);
279 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($fulldate);
280 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($length);
281 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($username);
282 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($dispname);
283 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->userstatus);
284 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->usersubstatus);
285 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(($aline->usercallback!="0000-00-00 00:00:00"?date("Y-m-d H:i:s",strtotime($aline->usercallback)-($timeoffset)):""));
286
287 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->number);
288 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($clientcode);
289 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($currentstatus);
290 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($legalstatus);
291 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->client);
292 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->department);
293 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->state);
294
295 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->hsource);
296 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->type);
297 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->status);
298 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->statuscode);
299 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->substatus);
300 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->dialline_id);
301 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->did);
302 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(gmdate("H:i:s",round($aline->waitSec/1000,2)));
303 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(gmdate("H:i:s",round($aline->callSec/1000,2)));
304 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(gmdate("H:i:s",round($talktime/1000,2)));
305 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit(gmdate("H:i:s",round($aline->dispoSec/1000,2)));
306 /*$objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->userremarks);*/
307 /*$objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->fullremark);*/
308 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($fullremarkvalue);
309
310 $userdata=json_decode($aline->userdata,true);
311 $extravals=$extrahdrarr;
312 if(!empty($userdata))
313 {
314 foreach($userdata as $key=>$val)
315 {
316 if(!isset($extrahdrarr[$key]))
317 {
318 $extrahdrarr[$key]="";
319 $extravals[$key]="";
320
321 $colstr=PHPExcel_Cell::stringFromColumnIndex(sizeof($fieldsarr)+sizeof($extrahdrarr));
322 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $key);
323 }
324 $extravals[$key]=$val;
325 }
326 foreach($extravals as $key=>$val)
327 {
328 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($val);
329 }
330 }
331 }
332
333
334 header('Content-Type: application/vnd.ms-excel');
335 header('Content-Disposition: attachment;filename="CallLog.xls"');
336 header('Cache-Control: max-age=0');
337
338 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
339 $objWriter->save('php://output');
340
341 return ;
342 }
343
344
345
346 foreach($alist as $aline)
347 {
348 $clientcode="";
349
350 if($aline->crm_id>0)
351 {
352 /*$user=$wakka->getPerson($aline->crm_id);
353 $clientcode=$user["peopledata"]["clientcode"];*/
354
355 $clientcode=$clientcodeval[$aline->crm_id];
356 }
357 $tpostdata=json_decode($aline->data,true);
358 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($timeoffset));
359 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
360 //$length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
361
362 $length=gmdate("H:i:s",round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2));
363
364 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
365 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
366 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
367
368 $recstr='';
369 if($dashboarduser->moduleACL("Dialer",false,false,true))
370 {
371 if(isset($tpostdata['recFolder']))$recstr="<a href=# onclick='getCallRec(".$aline->id.");return false;' title='Size : ".round($aline->recsize/1024,0)." KB'><i class='fa fa-play-circle'></i> &nbsp;</a> <a href='dialer/playrecfile?calllog=$aline->id&out=wav' title=''><i class='fa fa-download'></i> &nbsp;</a><span id='recspan_".$aline->id."'</span>";
372 }
373
374 $outstr.="<tr><td>".$i."</td>
375 <td title='$fulldate'>".$fulldate."</td>
376 <td>".$length."</td>
377 <td>".$username."</td>
378 <td>".$dispname."</td>
379 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
380 <td>".$aline->usersubstatus."</td>
381 <td>".($aline->usercallback!="0000-00-00 00:00:00"?date("Y-m-d H:i:s",strtotime($aline->usercallback)+($dashboarduser->timezone*60)):"")."</td>";
382
383 //onclick call disable for the manual mode is not assign to user code by prashant Jadhav
384
385 if(in_array('Manual',$userdialmode))
386 {
387 /*$outstr.="<td><a href=# class='' onclick='dialerQuickOpen(\"$aline->crm_id\",\"$aline->number\",\"Manual\",\"\",0);return false;'>".$aline->number."</a></td>";*/
388 $outstr.="<td>$aline->number</td>";
389 }
390 else
391 {
392 $outstr.="<td><a href=# class='' return false;'>".$aline->number."</a></td>";
393 }
394 $outstr.="<td>$clientcode</td>
395 <td>".$aline->client."</td>
396 <td>".$aline->department."</td>
397 <td>".$aline->state."</td>
398 <td>".$aline->hsource."</td>
399 <td>".$aline->type."</td>
400 <td>".$aline->status."</td>
401 <td>".$aline->substatus."</td>
402 <td>".$aline->dialline_id."</td>
403 <td>".$aline->did."</td>
404 <td>".gmdate("H:i:s",round($aline->waitSec/1000,2))."</td>
405 <td>".gmdate("H:i:s",round($aline->callSec/1000,2))."</td>
406 <td>".gmdate("H:i:s",round($talktime/1000,2))."</td>
407 <td>".gmdate("H:i:s",round($aline->dispoSec/1000,2))."</td>
408 <td>$recstr</td>
409 </tr>";
410
411
412 if($aline->type=='Inbound')
413 {
414 if($talktime>120000)$ttlovr10In++;
415 else if($talktime>60000)$ttlovr5In++;
416 else if($talktime>30000)$ttlovr1In++;
417 else if($talktime>1000)$ttlovr0In++;
418 else $ttloverin0++;
419
420 $totaltimeIn+=round($talktime/1000,2);
421 $usrcntIn++;
422
423 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
424 if(!isset($actionarrIn[$turl]))$actionarrIn[$turl]=array('cnt'=>0,'time'=>0);
425 $actionarrIn[$turl]['cnt']++;
426 $actionarrIn[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
427 }
428 else
429 {
430 if($talktime>120000)$ttlovr10++;
431 else if($talktime>60000)$ttlovr5++;
432 else if($talktime>30000)$ttlovr1++;
433 else if($talktime>1000)$ttlovr0++;
434 else $ttlin0++;
435
436
437
438 $totaltime+=round($talktime/1000,2);
439 $usrcnt++;
440
441 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
442 if(!isset($actionarr[$turl]))$actionarr[$turl]=array('cnt'=>0,'time'=>0);
443 $actionarr[$turl]['cnt']++;
444 $actionarr[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
445 }
446
447
448
449 if(!empty($_GET['sort']))$i++;else $i--;
450 }
451 ?>
452
453
454
455 <div class=innerAll>
456
457
458
459
460 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
461 <script>
462 function showExtraPost(varstr)
463 {
464 doAjax("hr?action=LiveUsers","getpostdata="+varstr,"dialoglog");
465
466 $('#dialoglog').dialog('open');
467 return false;
468 }
469
470 $(document).ready(function()
471 {
472 if(!$('#dialoglog').hasClass('ui-dialog-content'))
473 {
474 $('#dialoglog').dialog({
475 autoOpen: false,
476 width: '70%',
477 buttons: {
478 "Ok": function() {
479 $(this).dialog("close");
480 },
481 "Cancel": function() {
482 $(this).dialog("close");
483 }
484 }
485 });
486 }
487
488 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
489 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
490 });
491 </script>
492 <div>
493
494 <select id="crmCol" style="border:1px solid #efefef;">
495 <option>All</option>
496 <option value="userstatus">Disposition</option>
497 <option value="usersubstatus">Sub-Disposition</option>
498 <option value="number">Number</option>
499 <option value="client">Campaign</option>
500 <option value="did">DID</option>
501 <option value="type">Type</option>
502 <option value="fullname">Name</option>
503 <option value="username">User</option>
504
505 </select>
506 <input id=filter name="filter" type="text">
507 <script type="text/javascript">
508 document.getElementById('crmCol').value = "<?php echo $key;?>";
509 document.getElementById('filter').value = "<?php echo $value;?>";
510 </script>
511
512 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' />
513 Time From:<select id="modtime" style="border:1px solid #efefef;">
514 <?php
515 foreach (range(0,23) as $hour) {
516 $selected = ($hour == $logtime) ? "selected" : "";
517 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
518 }
519 ?>
520 </select>
521 To: <select id="modtimeto" style="border:1px solid #efefef;">
522 <?php
523 foreach (range(0,23) as $hour) {
524 $selected = ($hour == $logtimeto) ? "selected" : "";
525 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
526 }
527 ?>
528 </select>
529 <button id="load" onclick='callLogReloadFun("");return false;' value='Submit'>Submit</button>&nbsp;&nbsp;
530
531 </div>
532 <div style="float:right;width:30%">
533
534 <?php if(Auth::user()->username=='admin'){ ?>
535 <button class="pull-right btn btn-sm btn-default" onclick='dlCalllogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
536 <?php } ?>
537 </div>
538 <div style="clear:both"></div>
539 <hr>
540
541 <?php
542 $categories=array();$avgarr=array();$cntarr=array();
543 foreach($actionarr as $act=>$actarr)
544 {
545 if($actarr['cnt']>sizeof($alist)/150)
546 {
547 //echo "<label>$act</label> ".round($actarr['time']/$actarr['cnt'],2)." [".round($actarr[time],1)."/$actarr[cnt]]<br>";
548
549 $categories[]="'$act'";
550 $avgarr[]=-round($actarr['time']/$actarr['cnt'],2);
551 $cntarr[]=$actarr['cnt'];
552 }
553 }
554
555 array_multisort($cntarr,$avgarr,$categories);
556
557
558
559 $categoriesIn=array();$avgarrIn=array();$cntarrIn=array();
560 foreach($actionarrIn as $act=>$actarr)
561 {
562 if($actarr['cnt']>sizeof($alist)/150)
563 {
564 //echo "<label>$act</label> ".round($actarr['time']/$actarr['cnt'],2)." [".round($actarr[time],1)."/$actarr[cnt]]<br>";
565
566 $categoriesIn[]="'$act'";
567 $avgarrIn[]=-round($actarr['time']/$actarr['cnt'],2);
568 $cntarrIn[]=$actarr['cnt'];
569 }
570 }
571
572 array_multisort($cntarrIn,$avgarrIn,$categoriesIn);
573 ?>
574
575
576 <div class=col-md-3>
577 <br>
578 <h5>Stats - Outbound</h5><hr><br>
579
580 <ul style="list-style:none">
581 <li class="notify_alert">
582 <span><a href=# onclick="return false;">Total CallTime</a></span>
583 <span class="label label-small label-default pull-right" >{!!round($totaltime,2)!!}</span>
584 </li>
585 <li class="notify_alert">
586 <span><a href=# onclick="return false;">Total Calls</a></span>
587 <span class="label label-small label-default pull-right" >{!!$usrcnt!!}</span>
588 </li>
589 <li class="notify_alert">
590 <span><a href=# onclick="return false;">Average CallTime</a></span>
591 <span class="label label-small label-default pull-right" >{!!($usrcnt>0)?round($totaltime/$usrcnt,2):'0'!!}</span>
592 </li>
593
594 <li class="notify_alert">
595 <span><a href=# onclick="return false;">Calls > 2 Min</a></span>
596 <span class="label label-small label-default pull-right" >{!!$ttlovr10!!}</span>
597 </li>
598 <li class="notify_alert">
599 <span><a href=# onclick="return false;">Calls > 60 to 120 sec</a></span>
600 <span class="label label-small label-default pull-right" >{!!$ttlovr5!!}</span>
601 </li>
602 <li class="notify_alert">
603 <span><a href=# onclick="return false;">Calls 31 to 60 sec</a></span>
604 <span class="label label-small label-default pull-right" >{!!$ttlovr1!!}</span>
605 </li>
606 <li class="notify_alert">
607 <span><a href=# onclick="return false;">Calls 1 to 30 sec</a></span>
608 <span class="label label-small label-default pull-right" >{!!$ttlovr0!!}</span>
609 </li>
610 <li class="notify_alert">
611 <span><a href=# onclick="return false;">Calls < 1 sec</a></span>
612 <span class="label label-small label-default pull-right" >{!!$ttlin0!!}</span>
613 </li>
614
615
616 </ul>
617
618 </div>
619 <!-- div class=col-md-10>
620
621
622 <div id=userlogschart1 style='min-height:300px;height:<?php echo sizeof($categories)*18; ?>px;width:100%'></div>
623 <script>
624 $(function () {
625 var categories = [<?php echo implode(",",$categories); ?>];
626 $(document).ready(function () {
627 var userchart1=new Highcharts.Chart({
628 chart: {
629 renderTo: 'userlogschart1',
630 type: 'bar'
631 },
632 title: {
633 text: 'User Actions by Avg time and Usages'
634 },
635 xAxis: [{
636 categories: categories,
637 reversed: false,
638 labels: {
639 step: 1
640 }
641 }, { // mirror axis on right side
642 opposite: true,
643 reversed: false,
644 categories: categories,
645 linkedTo: 0,
646 labels: {
647 //step: 1
648 formatter: function () {
649 return '';
650 }
651 }
652 }],
653 yAxis: {
654 // title: {
655 // text: null
656 // },
657 // labels: {
658 // formatter: function () {
659 // return (Math.abs(this.value) / 1000000) + 'M';
660 // }
661 // },
662 // min: -4000000,
663 // max: 4000000
664 },
665
666 plotOptions: {
667 series: {
668 stacking: 'normal'
669 }
670 },
671
672 tooltip: {
673 formatter: function () {
674 return '<b>' + this.series.name + ' ' + this.point.category + '</b><br/>' +
675 'Val: ' + Highcharts.numberFormat(Math.abs(this.point.y), 0);
676 }
677 },
678
679 series: [{
680 name: 'Avg Time',
681 data: [<?php echo implode(",",$avgarr); ?>]
682 }, {
683 name: 'Count',
684 data: [<?php echo implode(",",$cntarr); ?>]
685 }]
686 });
687 });
688
689 });
690
691 function callLogReloadFun(sortby)
692 {
693 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
694
695 doAjax('dialer/calllog?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
696 }
697 function getCallRec(id)
698 {
699 doAjax("dialer/calllog","getCallRec=1&calllog="+id+"&logdate="+$("#modfrom").val(),'recspan_'+id,'rec_ajax','singlefail','GET');
700 }
701 function dlCalllogXls()
702 {
703 window.open('dialer/calllog?dllogxls=1&logdate='+$("#modfrom").val());return false;
704 }
705 </script>
706
707 </div -->
708
709 <script>
710 function dataString()
711 {
712 return 'logdate='+$("#modfrom").val()+'&logtime='+$("#modtime").val()+'&logtimeto='+$("#modtimeto").val()+'&key='+$("#crmCol").val()+'&value='+$("#filter").val();
713 }
714
715 function callLogReloadFun(sortby)
716 {
717 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
718 var searchStr = dataString();
719 doAjax('dialer/calllog?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
720 }
721 function getCallRec(id)
722 {
723 doAjax("dialer/calllog","getCallRec=1&calllog="+id+"&logdate="+$("#modfrom").val(),'recspan_'+id,'rec_ajax','singlefail','GET');
724 }
725 function dlCalllogXls()
726 {
727 var searchStr = dataString();
728 window.open('dialer/calllog?dllogxls=1&'+searchStr);return false;
729
730 }
731
732 </script>
733
734 <div style='clear:both'></div>
735
736
737 <div class=col-md-3>
738 <br>
739 <h5>Stats - Inbound</h5><hr><br>
740
741 <ul style="list-style:none">
742 <li class="notify_alert">
743 <span><a href=# onclick="return false;">Total CallTime</a></span>
744 <span class="label label-small label-default pull-right" >{!!round($totaltimeIn,2)!!}</span>
745 </li>
746 <li class="notify_alert">
747 <span><a href=# onclick="return false;">Total Calls</a></span>
748 <span class="label label-small label-default pull-right" >{!!$usrcntIn!!}</span>
749 </li>
750 <li class="notify_alert">
751 <span><a href=# onclick="return false;">Average CallTime</a></span>
752 <span class="label label-small label-default pull-right" >{!!($usrcntIn>0)?round($totaltimeIn/$usrcntIn,2):'0'!!}</span>
753 </li>
754
755 <li class="notify_alert">
756 <span><a href=# onclick="return false;">Calls > 2 Min </a></span>
757 <span class="label label-small label-default pull-right" >{!!$ttlovr10In!!}</span>
758 </li>
759 <li class="notify_alert">
760 <span><a href=# onclick="return false;">Calls 61 to 120 sec</a></span>
761 <span class="label label-small label-default pull-right" >{!!$ttlovr5In!!}</span>
762 </li>
763 <li class="notify_alert">
764 <span><a href=# onclick="return false;">Calls 31 to 60 sec</a></span>
765 <span class="label label-small label-default pull-right" >{!!$ttlovr1In!!}</span>
766 </li>
767 <li class="notify_alert">
768 <span><a href=# onclick="return false;">Calls 1 sec to 30 sec</a></span>
769 <span class="label label-small label-default pull-right" >{!!$ttlovr0In!!}</span>
770 </li>
771 <li class="notify_alert">
772 <span><a href=# onclick="return false;">Calls < 1 sec</a></span>
773 <span class="label label-small label-default pull-right" >{!!$ttloverin0!!}</span>
774 </li>
775 </ul>
776
777 </div>
778 <!-- div class=col-md-10>
779
780
781 <div id=userlogschart2 style='min-height:300px;height:<?php echo sizeof($categoriesIn)*18; ?>px;width:100%'></div>
782 <script>
783 $(function () {
784 var categories = [<?php echo implode(",",$categoriesIn); ?>];
785 $(document).ready(function () {
786 var userchart1=new Highcharts.Chart({
787 chart: {
788 renderTo: 'userlogschart2',
789 type: 'bar'
790 },
791 title: {
792 text: 'User Actions by Avg time and Usages'
793 },
794 xAxis: [{
795 categories: categories,
796 reversed: false,
797 labels: {
798 step: 1
799 }
800 }, { // mirror axis on right side
801 opposite: true,
802 reversed: false,
803 categories: categories,
804 linkedTo: 0,
805 labels: {
806 //step: 1
807 formatter: function () {
808 return '';
809 }
810 }
811 }],
812 yAxis: {
813 // title: {
814 // text: null
815 // },
816 // labels: {
817 // formatter: function () {
818 // return (Math.abs(this.value) / 1000000) + 'M';
819 // }
820 // },
821 // min: -4000000,
822 // max: 4000000
823 },
824
825 plotOptions: {
826 series: {
827 stacking: 'normal'
828 }
829 },
830
831 tooltip: {
832 formatter: function () {
833 return '<b>' + this.series.name + ' ' + this.point.category + '</b><br/>' +
834 'Val: ' + Highcharts.numberFormat(Math.abs(this.point.y), 0);
835 }
836 },
837
838 series: [{
839 name: 'Avg Time',
840 data: [<?php echo implode(",",$avgarrIn); ?>]
841 }, {
842 name: 'Count',
843 data: [<?php echo implode(",",$cntarrIn); ?>]
844 }]
845 });
846 });
847
848 });
849
850 </script>
851
852 </div -->
853
854 <div style='clear:both'></div>
855
856 <div style='overflow:auto'>
857 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
858 <thead>
859 <tr>
860 <th>#</th>
861 <th>Start</th>
862 <th onclick='callLogReloadFun("");return false;'>Length</th>
863 <th>User</th>
864 <th>Name</th>
865 <th>Dispo</th>
866 <th>SubDispo</th>
867 <th>CB</th>
868 <th style='width:120px'>Number</th>
869 <th>ClientCode</th>
870 <th>Campaign</th>
871 <th>Department</th>
872 <th>State</th>
873 <th>HSource</th>
874 <th>Type</th>
875 <th>Status</th>
876
877 <th>StatusStr</th>
878 <th>DialLine</th>
879 <th>DID</th>
880 <th>WaitSec</th>
881 <th>CallSec</th>
882 <th>TalkSec</th>
883 <th>DispoSec</th>
884 <th>Recording</th>
885 </tr>
886 </thead>
887 <?php echo $outstr; ?>
888 </table>
889 </div>
890 <?php
891 function convert($size)
892 {
893 $unit=array('b','kb','mb','gb','tb','pb');
894 return @round($size/pow(1024,($i=floor(log($size,1024)))),2).' '.$unit[$i];
895 }
896
897 echo "<br>".convert(memory_get_peak_usage(true)); // 123 kb
898
899
900 ?>
901 <div id=dialoglog></div>
902
903
904
905
906
907 </div>
application/resources/views/layout/module/reports/callmanagementreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5 use App\Models\SupervisonComments;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9
10 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
11 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
12
13 if(isset($_GET['logtodate']))$logtodate=strtotime($_GET['logtodate']." 23:59:59");
14 else $logtodate=strtotime(date('Y-m-d')." 23:59:59");
15
16 $userarr=array();$i=1;
17 $reporthead=array("id","created_at","updated_at","clientcode","supvisor_id","supvisor_recommends","agent","agent_comments");
18
19 $reportarray=DB::table('supervisor_comments')->select('*')->where('updated_at','>=',date("Y-m-d H:i:s",$logdate))->where('updated_at','<=',date("Y-m-d H:i:s",$logtodate))->get();
20
21 if(Input::has("dllogxls"))
22 {
23 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
24
25 $inputFileType = "Excel5";
26 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
27 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
28 $baseRow = 2;
29
30 $highestColumn = sizeof($reporthead);
31 for ($head = 0; $head < $highestColumn; $head++){
32 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
33 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
34 }
35
36 foreach($reportarray as $uid=>$uarr)
37 {
38 $row = $baseRow++;
39 $col = 0;
40
41 for ($head = 0; $head < $highestColumn; $head++){
42 if($reporthead[$head]=="created_at")
43 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
44
45 if($reporthead[$head]=="updated_at")
46 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
47
48 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
49 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$reporthead[$head]);
50 }
51 }
52
53
54 header('Content-Type: application/vnd.ms-excel');
55 header('Content-Disposition: attachment;filename="CallManagement.xls"');
56 header('Cache-Control: max-age=0');
57
58 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
59 $objWriter->save('php://output');
60
61 return ;
62 }
63
64 ?>
65
66
67 <div class=innerAll>
68
69
70 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
71 <script>
72 $(document).ready(function()
73 {
74 if(!$('#dialoglog').hasClass('ui-dialog-content'))
75 {
76 $('#dialoglog').dialog({
77 autoOpen: false,
78 width: '70%',
79 buttons: {
80 "Ok": function() {
81 $(this).dialog("close");
82 },
83 "Cancel": function() {
84 $(this).dialog("close");
85 }
86 }
87 });
88 }
89
90 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
91 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
92
93 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
94 });
95 </script>
96 <div style="float:left;width:50%">
97
98 From : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' />
99 &nbsp;&nbsp;To : <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logtodate); ?>' />
100
101 </div>
102 <div style="float:right;width:50%">
103
104
105 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
106
107 </div>
108 <div style="clear:both"></div>
109 <hr>
110
111 <div class=col-md-12>
112
113
114 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
115 </div>
116
117 <script>
118 function dlAgentlogXls()
119 {
120 window.open('dialer/callmanagement?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val());return false;
121 }
122 </script>
123
124 <div style='clear:both'></div>
125
126 <div class=col-md-12>
127
128
129 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
130
131 </div>
132
133
134
135 <div style='clear:both'></div>
136
137 <div style='overflow:auto'>
138 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
139 <thead>
140 <?php /*echo $outhead;*/ ?>
141 </thead>
142 <?php /*echo $outstr;*/ ?>
143 </table>
144 </div>
145
146 <div id=dialoglog></div>
147
148
149
150
151
152 </div>
application/resources/views/layout/module/reports/campaignreport.blade.php 0 → 100644
1 <?php
2 $reportTitle = 'Campaign Wise Report';
3 $returnblade = 'campaignreport';
4
5 $view_path = Config::get('view.paths');
6 include_once($view_path[0].'/layout/module/dialer/reporthead.blade.php');
7
8 $alist1=$alist;
9
10 //$alist=$alist->whereIn('c.userstatus',array('Interested', 'Reprised', 'No contact', 'Not Interested', 'Not Eligible', 'FollowUp'));
11 $alist=$alist->get();
12 //$alist1=$alist1->whereIn('c.userstatus',array('Not Interested', 'Not Eligible'));
13 $alist1=$alist1->groupBy('c.userstatus', 'c.id');
14 $alist1=$alist1->get();
15
16 $i=1;
17 $reporthead=array("#","Campaign","Data Received","Callable Data","Data Utilised","Attempts","Intensity","Contacts","Not Interested","Not Eligible","FollowUp","Reprised","No contact","Lead Count","Lead Value","Contacts%","Not Interested%","Not Eligible%");
18 $reporthead1=array("Campaign Name", "Grand Total");
19 $reportarray=$reportarray1=array();
20 if(count($alist))
21 foreach($alist as $aline)
22 {
23 $arraykey = $aline->client;
24
25 if(!isset($reportarray[$arraykey]))$reportarray[$arraykey]=array("#"=>$i++,"Campaign"=>$aline->client,"Data Received"=>0,"Callable Data"=>0,"Data Utilised"=>0,"Attempts"=>0,"Intensity"=>0,"Contacts"=>0,"Not Interested"=>0,"Not Eligible"=>0,"FollowUp"=>0,"Lead Count"=>0,"Lead Value"=>0,"Contacts%"=>0,"Not Interested%"=>0,"Not Eligible%"=>0,"Customer_lists"=>array());
26
27 if(!is_null($aline->crm_id)) {
28 $reportarray[$arraykey]["Customer_lists"][] = $aline->crm_id;
29 }
30 $reportarray[$arraykey]["Callable Data"] = count(array_unique($reportarray[$arraykey]["Customer_lists"]));
31 $reportarray[$arraykey]["Data Utilised"] = count(array_unique($reportarray[$arraykey]["Customer_lists"]));
32 $reportarray[$arraykey]["Attempts"]++;
33
34 if(stristr($aline->dialer_status,'Not Contactable') == ""){print_r($aline->dialer_status);echo "<br>";
35 $reportarray[$arraykey]["Contacts"] = array();
36 $reportarray[$arraykey]["Contacts"][] = $aline->crm_id;
37 $reportarray[$arraykey]["Contacts"]=count(array_unique($reportarray[$arraykey]["Contacts"]));
38 }
39
40 $reportarray[$arraykey][$aline->dialer_status]++;
41
42 if($aline->dialer_status == 'Interested') {
43 //$ststr=str_replace('Top up ', '', $aline->usersubstatus);
44 //$reportarray[$arraykey][$aline->usersubstatus]++;
45 $reportarray[$arraykey]['Lead Count']++;
46 }
47
48 $ststr= $aline->client;
49 $reportarray[$arraykey][$ststr]++;
50
51 /* if($aline->userstatus == 'Interested') {
52 $ststr=str_replace('Top up ', '', $aline->usersubstatus);
53 $reportarray[$arraykey][$ststr]++;
54 } */
55
56
57
58 }
59
60
61
62 $highestColumn = sizeof($reporthead);
63 if(count($reportarray)) {
64 $outhead="<tr>";$outstr="";
65 for ($head = 0; $head < $highestColumn; $head++){
66 if($reporthead[$head] == '#' && false) {
67 $mode_str = "<a onclick='displayMode(".'"summation"'.");return false;' href='#'><i class='fa fa-plus-square-o'></i></a> / <a onclick='displayMode(".'"percent"'.");return false;' href='#'>%</a>";
68 $outhead.="<td>".$mode_str."</td>";
69 }
70 else {
71 $outhead.="<td>".$reporthead[$head]."</td>";
72 }
73 }
74 $outhead.="</tr>";
75 $utotalarr = array("Campaign"=>'Total');
76 foreach($reportarray as $uid=>$uarr)
77 {
78 $outstr.="<tr>";
79 for ($head = 0; $head < $highestColumn; $head++){
80 if($head < 2) {
81 $data_str = $uarr[$reporthead[$head]];
82 }
83 elseif($head == 6) {
84 $data_str = ($uarr[$reporthead[4]] > 0) ? number_format(@($uarr[$reporthead[5]]/$uarr[$reporthead[4]]), 2 ) : '';
85 }
86 elseif($head == 15) {
87 $data_str = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[7]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
88 }
89 elseif($head == 16) {
90 $data_str = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[8]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
91 }
92 elseif($head == 17) {
93 $data_str = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[9]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
94 }
95 elseif($head < 50) {
96 $data_str = $uarr[$reporthead[$head]];
97 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
98 }
99 else {
100 $data_str = '<span class="summation" style="display:block;">'.$uarr[$reporthead[$head]].'</span>';
101 $data_str .= '<span class="percent" style="display:none;">'.number_format(@($uarr[$reporthead[$head]]/$uarr['Attempts']) * 100, 2 ).'%</span>';
102 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
103 }
104 $outstr.="<td>".$data_str."</td>";
105 }
106 $outstr.="</tr>";
107 }
108
109 $outstr.="<tr>";
110 for ($head = 0; $head < $highestColumn; $head++)
111 {
112 if($head == 6) {
113 $data_str = number_format(@($utotalarr[$reporthead[5]]/$utotalarr[$reporthead[4]]), 2 );
114 }
115 elseif($head == 15) {
116 $data_str = number_format(@($utotalarr[$reporthead[7]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%';
117 }
118 elseif($head == 16) {
119 $data_str = number_format(@($utotalarr[$reporthead[8]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%';
120 }
121 elseif($head == 17) {
122 $data_str = number_format(@($utotalarr[$reporthead[9]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%';
123 }
124 elseif($head < 50) {
125 $data_str = $utotalarr[$reporthead[$head]];
126 }
127 else {
128 $data_str = '<span class="summation" style="display:block;">'.$utotalarr[$reporthead[$head]].'</span>';
129 $data_str .= '<span class="percent" style="display:none;">'.number_format(@($utotalarr[$reporthead[$head]]/$utotalarr['Attempts']) * 100, 2 ).'%</span>';
130 }
131 $outstr.="<td>".$data_str."</td>";
132 }
133 $outstr.="</tr>";
134 }
135 else {
136 $outhead.="<tr><td>No Records Found.</td></tr>";
137 }
138
139
140
141 $i=1;
142 $reporthead1=array("Campaign Name", "Grand Total");
143 $reportarray1=array();
144 if(count($alist1))
145
146 foreach($alist1 as $aline)
147 {
148 $arrayheadkey = $aline->userstatus . ' Reason';
149 if(!isset($reportarray1[$arrayheadkey]))$reportarray1[$arrayheadkey]=array("Campaign Name"=>$arrayheadkey,"Grand Total"=>0);
150 $ststr = $aline->client; $reportarray1[$arrayheadkey][$ststr]++; $reportarray1[$arrayheadkey]["Grand Total"]++;
151
152 $tuser=$userarr[$aline->user_id];
153 $arraykey = ($aline->userstatus == 'Not Interested') ? 'NI-' . $aline->usersubstatus : 'NE-' . $aline->usersubstatus;
154 if(!isset($reportarray1[$arraykey]))$reportarray1[$arraykey]=array("Campaign Name"=>$arraykey,"Grand Total"=>0);
155 $ststr = $aline->usersubstatus; $reportarray1[$arraykey][$ststr]++; $reportarray1[$arraykey]["Grand Total"]++;
156
157 $ststr=$aline->client;
158 if(!in_array($ststr,$reporthead1))$reporthead1[]=$ststr;
159 $reportarray1[$arraykey][$ststr]++;
160 }
161
162 $highestColumn1 = sizeof($reporthead1);
163 if(count($reportarray1)) {
164 $outhead1="<tr>";$outstr1="";
165 for ($head = 0; $head < $highestColumn1; $head++){
166 if($reporthead1[$head] == '#' && false) {
167 $mode_str = "<a onclick='displayMode(".'"summation"'.");return false;' href='#'><i class='fa fa-plus-square-o'></i></a> / <a onclick='displayMode(".'"percent"'.");return false;' href='#'>%</a>";
168 $outhead1.="<td>".$mode_str."</td>";
169 }
170 else {
171 $outhead1.="<td>".$reporthead1[$head]."</td>";
172 }
173 }
174 $outhead1.="</tr>";
175 //$utotalarr = array("Campaign Name"=>'Not Interested Reason');
176 foreach($reportarray1 as $uid=>$uarr)
177 {
178 $outstr.="<tr>";
179 for ($head = 0; $head < $highestColumn1; $head++){
180 if($head < 1) {
181 $data_str = $uarr[$reporthead1[$head]];
182 }
183 elseif($head < 50) {
184 $data_str = $uarr[$reporthead1[$head]];
185 $utotalarr[$reporthead1[$head]] += $uarr[$reporthead1[$head]];
186 }
187 else {
188 $data_str = '<span class="summation" style="display:block;">'.$uarr[$reporthead1[$head]].'</span>';
189 $data_str .= '<span class="percent" style="display:none;">'.number_format(@($uarr[$reporthead1[$head]]/$uarr['Total']) * 100, 2 ).'%</span>';
190 $utotalarr[$reporthead1[$head]] += $uarr[$reporthead1[$head]];
191 }
192 $outstr1.="<td>".$data_str."</td>";
193 }
194 $outstr1.="</tr>";
195 }
196
197 $outstr1.="<tr>";
198 }
199 /* else {
200 $outhead1.="<tr><td>No Records Found.</td></tr>";
201 } */
202
203 if(Input::has("dllogxls"))
204 {
205 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
206
207 $inputFileType = "Excel5";
208 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
209 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
210 $baseRow = 2;
211
212
213 $highestColumn = sizeof($reporthead);
214 for ($head = 0; $head < $highestColumn; $head++){
215 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
216 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
217 }
218
219 foreach($reportarray as $uid=>$uarr)
220 {
221 $row = $baseRow++;
222 $col = 0;
223
224 for ($head = 0; $head < $highestColumn; $head++){
225 $printval = ($head != 6) ? $uarr[$reporthead[$head]] : (($uarr[$reporthead[4]] > 0) ? number_format(@($uarr[$reporthead[5]]/$uarr[$reporthead[4]]), 2 ) : '');
226 if($head == 15) {
227 $printval = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[7]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
228 }
229 if($head == 16) {
230 $printval = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[8]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
231 }
232 if($head == 17) {
233 $printval = ($uarr[$reporthead[4]] != 0) ? number_format(@($uarr[$reporthead[9]]/$uarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
234 }
235 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
236 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $printval);
237 }
238 }
239
240 $row++;
241 for ($head = 0; $head < $highestColumn; $head++){
242 $printval = ($head != 6) ? $utotalarr[$reporthead[$head]] : (($utotalarr[$reporthead[4]] > 0) ? number_format(@($utotalarr[$reporthead[5]]/$utotalarr[$reporthead[4]]), 2 ) : '');
243 if($head == 15) {
244 $printval = ($utotalarr[$reporthead[4]] != 0) ? number_format(@($utotalarr[$reporthead[7]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
245 }
246 if($head == 16) {
247 $printval = ($utotalarr[$reporthead[4]] != 0) ? number_format(@($utotalarr[$reporthead[8]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
248 }
249 if($head == 17) {
250 $printval = ($utotalarr[$reporthead[4]] != 0) ? number_format(@($utotalarr[$reporthead[9]]/$utotalarr[$reporthead[4]]) * 100, 2 ) . '%' : '';
251 }
252 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
253 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $printval);
254 }
255
256 $baseRow = $row+3;
257
258 $highestColumn1 = sizeof($reporthead1);
259 for ($head = 0; $head < $highestColumn1; $head++){
260 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
261 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$baseRow, $reporthead1[$head]);
262 }
263 $baseRow++;
264 foreach($reportarray1 as $uid=>$uarr)
265 {
266 $row = $baseRow++;
267 $col = 0;
268
269 for ($head = 0; $head < $highestColumn1; $head++){
270 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
271 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead1[$head]]);
272 }
273 }
274
275 header('Content-Type: application/vnd.ms-excel');
276 header('Content-Disposition: attachment;filename="Campaignreport.xls"');
277 header('Cache-Control: max-age=0');
278
279 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
280 $objWriter->save('php://output');
281
282 return ;
283 }
284 ?>
285
286 @include('layout.module.dialer.searchform')
287
288 <div style="overflow: auto; margin-top: 10px;">
289 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px; margin:0; border:1px solid #BBB;'>
290 <thead><?php echo $outhead; ?></thead>
291 <?php echo $outstr; ?>
292 </table>
293 </div>
294
295 <div style="overflow: auto; margin-top: 10px;">
296 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px; margin:0; border:1px solid #BBB;'>
297 <thead><?php echo $outhead1; ?></thead>
298 <?php echo $outstr1; ?>
299 </table>
300 </div>
301 </div>
application/resources/views/layout/module/reports/campaigns.blade.php 0 → 100644
1 <div class="layout-app"><!-- row-app -->
2 <div class="row row-app">
3
4 <!-- col -->
5 <div class="col-md-2 col-sm-3">
6
7 <!-- col-separator -->
8 <div class="col-separator col-separator-first box col-unscrollable">
9
10 <!-- col-table -->
11 <div class="col-table" style='padding-left: 13px;padding-right: 13px;'>
12
13 <h4 class="innerAll margin-none border-bottom" style='background: #fff;'>Campaign Admin</h4>
14
15 <!-- col-table-row -->
16 <div class="col-table-row">
17
18 <!-- col-app -->
19 <div class="col-app col-unscrollable">
20
21 <!-- col-app -->
22 <div class="col-app">
23
24 <ul class="list-group list-group-1 margin-none borders-none" style='padding-right: 26px;'>
25
26 <li class="list-group-item">
27 <a href="#" onclick="doAjax('dialer/camplist','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> List Campaigns</a>
28 </li>
29 <li class="list-group-item">
30 <a href="#" onclick="doAjax('dialer/campchurn','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Churn Rules</a>
31 </li>
32
33 <?php if(Auth::user()->moduleACL("Dialer",true,true,true)){ ?>
34
35 <?php } ?>
36
37
38 </ul>
39
40
41 </div>
42 <!-- // END col-app -->
43
44 </div>
45 <!-- // END col-app -->
46
47 </div>
48 <!-- // END col-table-row -->
49
50 </div>
51 <!-- // END col-table -->
52
53 </div>
54 <!-- // END col-separator.box -->
55
56 </div>
57 <!-- // END col -->
58
59 <!-- col -->
60 <div class="col-md-10 col-sm-9" style='border-right:13px solid #eaeaea'>
61
62 <!-- col-separator.box -->
63 <div class="col-separator col-unscrollable box">
64
65 <!-- col-table -->
66 <div class="col-table">
67
68 <!-- <h4 class="innerAll margin-none border-bottom">My Sessions</h4> -->
69
70 <!-- col-table-row -->
71 <div class="col-table-row" style='background: #fff;'>
72
73 <!-- col-app -->
74 <div class="col-app col-unscrollable">
75
76 <!-- col-app -->
77 <div class="col-app" style='position:relative'>
78
79 <div class="" id=rightmainreportdiv>
80 <script>
81 //doAjax('dialer/campaign_list','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
82 </script>
83 </div>
84
85 </div>
86 <!-- // END col-app -->
87
88 </div>
89 <!-- // END col-app.col-unscrollable -->
90
91 </div>
92 <!-- // END col-table-row -->
93
94 </div>
95 <!-- // END col-table -->
96
97 </div>
98 <!-- // END col-separator.box -->
99
100 </div>
101 <!-- // END col -->
102
103 </div>
104 <!-- // END row-app -->
105
106
107
108
109 </div>
application/resources/views/layout/module/reports/campreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6 $wakka = new KHRMSLib();
7 $dashboarduser=Auth::user();
8
9 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
10 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
11
12 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
13
14 //if(!$dashboarduser->moduleACL("Dialer",false,false,true))
15 if($dashboarduser->usertype != 'Admin')
16 {
17 $uidlist=array($dashboarduser->id);
18 $allusers=User::where(function ($query) use($dashboarduser) {
19 $query->where('supervisor','=',$dashboarduser->username)
20 ->orWhere('lteam2','=',$dashboarduser->username)
21 ->orWhere('lteam','=',$dashboarduser->username);
22 })->get();
23 // ->where(function ($query) {
24 // $query->where('status', '=', 'Active');
25 // })->get();
26
27 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
28
29
30 $roclientstr=array();$didlinesstr=array();
31 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
32 $oclientlst=$wakka->clientsReadAccess();
33 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
34 {
35 $roclientstr[]="$tclnt";
36
37 $mastersdata=$wakka->getCompanyMaster($tclnt);
38 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
39 }
40
41 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
42 $query//->orWhereIn('client',$roclientstr)
43 ->orWhereIn('user_id',$uidlist)
44 ->orWhereIn('did',$didlinesstr);
45 });
46
47 }
48
49 $alist=$alist->get();
50 //$total=0;
51 $userarr=array();$i=1;
52 $reporthead=array("#","UserId","User","Name","Count","Total","Wait","Call","Talk","Dispo");
53 $reportarray=array();
54 foreach($alist as $aline)
55 {
56 if(!isset($userarr[$aline->user_id]))$userarr[$aline->user_id]=User::find($aline->user_id);
57 $tuser=$userarr[$aline->user_id];
58
59 if(!isset($reportarray[$aline->user_id]))$reportarray[$aline->user_id]=array("#"=>$i++,"UserId"=>$tuser->id,"User"=>$tuser->username,"Name"=>$tuser->fullname,"Count"=>0,"Total"=>0,"Wait"=>0,"Call"=>0,"Talk"=>0,"Dispo"=>0);
60
61 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
62 //$total+=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
63
64 $reportarray[$aline->user_id]["Count"]++;
65 $reportarray[$aline->user_id]["Total"]+=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
66
67 //$reportarray[$aline->user_id]["Total"]=gmdate("H:i:s",$reportarray[$aline->user_id]["Total"]+round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2));
68
69 //$reportarray[$aline->user_id]["Total"]=gmdate("H:i:s",$total);
70
71 //$reportarray[$aline->user_id]["Total"]+=gmdate("H:i:s",round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2));
72
73 $reportarray[$aline->user_id]["Wait"]+=round($aline->waitSec/1000,2);
74 $reportarray[$aline->user_id]["Call"]+=round($aline->callSec/1000,2);
75 $reportarray[$aline->user_id]["Talk"]+=round($talktime/1000,2);
76 $reportarray[$aline->user_id]["Dispo"]+=round($aline->dispoSec/1000,2);
77 }
78
79 if(Input::has("dllogxls"))
80 {
81 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
82
83 $inputFileType = "Excel5";
84 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
85 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
86 $baseRow = 3;
87
88
89 $highestColumn = sizeof($reporthead);
90 for ($head = 0; $head < $highestColumn; $head++){
91 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
92 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
93 }
94
95 foreach($reportarray as $uid=>$uarr)
96 {
97 $row = $baseRow++;
98 $col = 0;
99
100 for ($head = 0; $head < $highestColumn; $head++){
101 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
102 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
103 }
104 }
105
106
107 header('Content-Type: application/vnd.ms-excel');
108 header('Content-Disposition: attachment;filename="TimeLog.xls"');
109 header('Cache-Control: max-age=0');
110
111 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
112 $objWriter->save('php://output');
113
114 return ;
115 }
116
117
118
119 $highestColumn = sizeof($reporthead);
120 $outhead="<tr>";$outstr="";
121 for ($head = 0; $head < $highestColumn; $head++){
122 $outhead.="<td>".$reporthead[$head]."</td>";
123 }
124 $outhead.="</tr>";
125
126
127 foreach($reportarray as $uid=>$uarr)
128 {
129 if(!empty($uarr['UserId'])){
130 $outstr.="<tr>";
131 for ($head = 0; $head < $highestColumn; $head++){
132 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
133 }
134 $outstr.="</tr>";
135 }else{
136 $outstr.="<tr>";
137 for ($head = 0; $head < $highestColumn; $head++){
138 if($reporthead[$head]=='UserId'){
139 $outstr.="<td>Inbound</td>";
140 }else{
141 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
142 }
143 }
144 $outstr.="</tr>";
145
146 }
147 }
148 /*
149 foreach($reportarray as $uid=>$uarr)
150 {
151 $outstr.="<tr>";
152 for ($head = 0; $head < $highestColumn; $head++){
153 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
154 }
155 $outstr.="</tr>";
156 }
157
158 */
159
160
161 //charts
162 $cat1=array();
163 $cat1arr=array();
164 foreach($reportarray as $uid=>$uarr)
165 {
166 $cat1[]="'$uarr[UserName]'";
167
168 for ($head = 5; $head < $highestColumn; $head++){
169 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
170
171 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]]/60,1);
172 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
173 }
174 }
175
176 $cat1arrstr="";
177 foreach($cat1arr as $name=>$data)
178 {
179 $cat1arrstr.="{ name: '$name',\ndata : [";
180 $cat1arrstr.=implode(",",$data);
181 $cat1arrstr.="] },\n";
182 }
183
184
185 $cat2=array();
186 foreach($reportarray as $uid=>$uarr)
187 {
188 for ($head = 5; $head < $highestColumn; $head++){
189 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]]/60,1);
190 }
191 }
192 ?>
193
194
195 <div class=innerAll>
196
197
198 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
199 <script>
200 $(document).ready(function()
201 {
202 if(!$('#dialoglog').hasClass('ui-dialog-content'))
203 {
204 $('#dialoglog').dialog({
205 autoOpen: false,
206 width: '70%',
207 buttons: {
208 "Ok": function() {
209 $(this).dialog("close");
210 },
211 "Cancel": function() {
212 $(this).dialog("close");
213 }
214 }
215 });
216 }
217
218 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
219 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
220 });
221 </script>
222 <div style="float:left;width:50%">
223
224 Search <input id=filter name="filter" type="text">
225 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='campLogReloadFun("");' />
226
227 </div>
228 <div style="float:left;width:50%">
229
230
231 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
232
233 </div>
234 <div style="clear:both"></div>
235 <hr>
236
237 <!--div class=col-md-12>
238
239
240 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
241 <script>
242 $(function () {
243 $('#userlogschart1').highcharts({
244 chart: {
245 type: 'column'
246 },
247 title: {
248 text: ''
249 },
250 xAxis: {
251 labels:{
252 enabled:false//default is true
253 },
254 categories: [<?php echo implode(",",$cat1); ?>]
255 },
256 yAxis: {
257 min: 0,
258 title: {
259 text: ''
260 },
261 stackLabels: {
262 enabled: false,
263 // style: {
264 // fontWeight: '',
265 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
266 // }
267 }
268 },
269 // legend: {
270 // align: 'right',
271 // x: -30,
272 // verticalAlign: 'top',
273 // y: 25,
274 // floating: true,
275 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
276 // borderColor: '#CCC',
277 // borderWidth: 1,
278 // shadow: false
279 // },
280 tooltip: {
281 headerFormat: '<b>{point.x}</b><br/>',
282 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
283 },
284 plotOptions: {
285 column: {
286 stacking: 'normal',
287 dataLabels: {
288 enabled: false,
289 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
290 // style: {
291 // textShadow: '0 0 3px black'
292 // }
293 }
294 }
295 },
296 series: [<?php echo $cat1arrstr; ?>]
297 });
298 });
299
300
301
302
303 function campLogReloadFun(sortby)
304 {
305 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
306
307 doAjax('dialer/campreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
308 }
309 function dlAgentlogXls()
310 {
311 window.open('dialer/campreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
312 }
313 </script>
314
315 </div -->
316
317 <script>
318 function campLogReloadFun(sortby)
319 {
320 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
321
322 doAjax('dialer/campreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
323 }
324 function dlAgentlogXls()
325 {
326 window.open('dialer/campreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
327 }
328 </script>
329
330 <div style='clear:both'></div>
331
332 <div class=col-md-12>
333
334
335 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
336 <script>
337 $(function () {
338 $('#userlogschart2').highcharts({
339 chart: {
340 type: 'column'
341 },
342 title: {
343 text: ''
344 },
345 subtitle: {
346 text: ''
347 },
348 xAxis: {
349 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
350 crosshair: true
351 },
352 yAxis: {
353 min: 0,
354 title: {
355 text: ''
356 }
357 },
358 tooltip: {
359 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
360 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
361 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
362 footerFormat: '</table>',
363 shared: true,
364 useHTML: true
365 },
366 plotOptions: {
367 column: {
368 pointPadding: 0.2,
369 borderWidth: 0
370 }
371 },
372 legend : {
373 floating: true,
374 align: 'right',
375 x: -30,
376 verticalAlign: 'top',
377 },
378 series: [{
379 name: 'Mins',
380 data: [<?php echo implode(",",array_values($cat2)); ?>]
381
382 },]
383 });
384 });
385
386 </script>
387
388 </div>
389
390
391
392 <div style='clear:both'></div>
393
394 <div style='overflow:auto'>
395 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
396 <thead>
397 <?php echo $outhead; ?>
398 </thead>
399 <?php echo $outstr; ?>
400 </table>
401 </div>
402
403 <div id=dialoglog></div>
404
405
406
407
408
409 </div>
application/resources/views/layout/module/reports/complaintreport.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5 use App\Models\SupervisonComments;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9
10 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
11 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
12
13 if(isset($_GET['logtodate']))$logtodate=strtotime($_GET['logtodate']." 23:59:59");
14 else $logtodate=strtotime(date('Y-m-d')." 23:59:59");
15
16 $userarr=array();$i=1;
17 $reporthead=array("id","upload_date","call_id","cust_band","cust_type","source_of_info","service_type","priority","category","sub_category","resolving_branch","cust_city","acknowledge","resolve_class_unit","complainant_name","existing_customer","cust_id","shadow_cust_id","casa_number","docket_number","cust_mobile","contact_number","email","case_reference","logging_branch_name","logging_class_unit","nature_of_complaint","detailed_suggestion","additional_info","cust_name_on_card","card_number","aan","logging_branch_code","resolving_branch_code","status");
18
19 $reportarray=DB::table('complaint_details')->select('*')->where('upload_date','>=',date("Y-m-d H:i:s",$logdate))->where('upload_date','<=',date("Y-m-d H:i:s",$logtodate))->get();
20
21
22 //Child Case
23 if(isset($_GET['clogdate']))$clogdate=strtotime($_GET['clogdate']." 00:00:00");
24 else $clogdate=strtotime(date('Y-m-d')." 00:00:00");
25
26 if(isset($_GET['clogtodate']))$clogtodate=strtotime($_GET['clogtodate']." 23:59:59");
27 else $clogtodate=strtotime(date('Y-m-d')." 23:59:59");
28
29 $cuserarr=array();$i=1;
30 $creporthead=array("id","upload_date","complaint_id","cust_type","service_type","priority","category","sub_category","resolving_branch","resolve_class_unit","complainant_name","comments","task_desc","additional_info","status");
31
32 $creportarray=DB::table('comp_child_details')->select('*')->where('upload_date','>=',date("Y-m-d H:i:s",$clogdate))->where('upload_date','<=',date("Y-m-d H:i:s",$clogtodate))->get();
33
34 if(Input::has("dllogxls"))
35 {
36 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
37
38 $inputFileType = "Excel5";
39 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
40 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
41 $baseRow = 2;
42
43 $highestColumn = sizeof($reporthead);
44 for ($head = 0; $head < $highestColumn; $head++){
45 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
46 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
47 }
48
49 foreach($reportarray as $uid=>$uarr)
50 {
51 $row = $baseRow++;
52 $col = 0;
53
54 for ($head = 0; $head < $highestColumn; $head++){
55 if($reporthead[$head]=="upload_date")
56 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
57
58 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
59 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$reporthead[$head]);
60 }
61 }
62
63
64 header('Content-Type: application/vnd.ms-excel');
65 header('Content-Disposition: attachment;filename="Complaint.xls"');
66 header('Cache-Control: max-age=0');
67
68 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
69 $objWriter->save('php://output');
70
71 return ;
72 }
73
74 if(Input::has("cdllogxls"))
75 {
76 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
77
78 $inputFileType = "Excel5";
79 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
80 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
81 $baseRow = 2;
82
83 $highestColumn = sizeof($creporthead);
84 for ($head = 0; $head < $highestColumn; $head++){
85 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
86 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $creporthead[$head]);
87 }
88
89 foreach($creportarray as $uid=>$uarr)
90 {
91 $row = $baseRow++;
92 $col = 0;
93
94 for ($head = 0; $head < $highestColumn; $head++){
95 if($creporthead[$head]=="upload_date")
96 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$creporthead[$head])+330*60);
97
98 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
99 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$creporthead[$head]);
100 }
101 }
102
103
104 header('Content-Type: application/vnd.ms-excel');
105 header('Content-Disposition: attachment;filename="Childcase.xls"');
106 header('Cache-Control: max-age=0');
107
108 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
109 $objWriter->save('php://output');
110
111 return ;
112 }
113
114 ?>
115
116
117 <div class=innerAll>
118
119
120 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
121 <script>
122 $(document).ready(function()
123 {
124 if(!$('#dialoglog').hasClass('ui-dialog-content'))
125 {
126 $('#dialoglog').dialog({
127 autoOpen: false,
128 width: '70%',
129 buttons: {
130 "Ok": function() {
131 $(this).dialog("close");
132 },
133 "Cancel": function() {
134 $(this).dialog("close");
135 }
136 }
137 });
138 }
139
140 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
141 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
142
143 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
144
145 $('#cmodfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
146
147 $('#cmodto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
148 });
149 </script>
150 <div style="float:left;width:50%">
151
152 From : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' />
153 &nbsp;&nbsp;To : <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logtodate); ?>' />
154
155 </div>
156 <div style="float:right;width:50%">
157
158
159 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
160
161 </div>
162 <div style="clear:both"></div>
163 <hr>
164
165 <br>
166 <!--
167 <div style="float:left;width:50%">
168 <label>Child Case:</label>&nbsp;
169 From : <input size=10 id='cmodfrom' name='cmodfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' />
170 &nbsp;&nbsp;To : <input size=10 id='cmodto' name='cmodto' type='text' value='<?php echo date("Y-m-d",$logtodate); ?>' />
171
172 </div>
173 <div style="float:right;width:50%">
174
175
176 <button class="pull-right btn btn-sm btn-ino" onclick='cdlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
177
178 </div>--!>
179 <div style="clear:both"></div>
180 <hr>
181
182 <div class=col-md-12>
183
184
185 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
186 </div>
187
188 <script>
189 function dlAgentlogXls()
190 {
191 window.open('dialer/complaintreport?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val());return false;
192 }
193 function cdlAgentlogXls()
194 {
195 window.open('dialer/complaintreport?cdllogxls=1&clogdate='+$("#cmodfrom").val()+'&clogtodate='+$("#cmodto").val());return false;
196 }
197 </script>
198
199 <div style='clear:both'></div>
200
201 <div class=col-md-12>
202
203
204 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
205
206 </div>
207
208
209
210 <div style='clear:both'></div>
211
212 <div style='overflow:auto'>
213 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
214 <thead>
215 <?php /*echo $outhead;*/ ?>
216 </thead>
217 <?php /*echo $outstr;*/ ?>
218 </table>
219 </div>
220
221 <div id=dialoglog></div>
222
223
224
225
226
227 </div>
application/resources/views/layout/module/reports/followUp.blade.php 0 → 100644
1 <?php
2 $dashboarduser=Auth::user();
3 $timeoffset=$dashboarduser->timezone*60;
4 ?>
5 <div class="container-fluid">
6 <div class="layout-app">
7 <div class="row">
8 <div class="col-md-12">
9 <div class="col-separator col-separator-first col-unscrollable box">
10 <div class="innerAll">
11 <h4>Follow up <?php if(!empty($client)) echo ": ".$client; ?></h4>
12 <hr style="margin-bottom: 10px;" />
13
14 <table class='table'
15 <thead>
16 <tr>
17 <th></th>
18 <th></th>
19 <?php if(empty($client)) echo "<th>Campaign</th>" ?>
20 <th>Cust_ID</th>
21 <th>Name</th>
22 <th>Number</th>
23 <!-- <th>Type</th>-->
24 <th>LastCall</th>
25 <!-- <th>Disposition</th> --->
26 <th>NextFollowup</th>
27 <!--- <th>Status</th> --->
28
29 <!-- <th>Count</th> -->
30 <!--<th></th>-->
31 <!-- <th>DID</th> -->
32 </tr>
33 </thead>
34 <tbody>
35 <?php
36 if($count > 0){
37 foreach ($calllog as $key => $value) { //echo "<pre>";print_r($value);exit;?>
38 <tr>
39 <td></td>
40 <td></td>
41 <?php if(empty($client)) echo "<td>$value->client</td>" ?>
42 <td><?php echo $value->cust_id; ?></td>
43 <td><?php echo $value->customer_name; ?></td>
44 <td><a href=# class='' onclick='dialerQuickOpen("<?php echo $value->id; ?>","<?php echo $value->mobile; ?>","Manual","",0);return false;'><?php echo $value->mobile; ?></a></td>
45 <td><?php echo date("Y-m-d H:i:s",strtotime($value->dialer_lastcall)-$timeoffset); ?></td>
46 <!--<td><?php //echo $value->dialer_status; ?></td>-->
47 <td><?php echo date("Y-m-d H:i:s",strtotime($value->dialer_callback)-$timeoffset); ?></td>
48 <!--<td><?php //echo $value->status; ?></td>-->
49 </tr>
50 <?php }
51 }else{ ?>
52 <td colspan="9" align="center">No Record Available</td>
53 <?php } ?>
54 </table>
55
56 <div id="campaignDetailsArea"></div>
57 </div>
58 </div>
59 </div>
60 </div>
61
62 </div>
63 </div>
application/resources/views/layout/module/reports/liveusers.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\CRMCallArchive;
4 use App\Models\User;
5 use App\Models\UserLog;
6 use App\Jobs\KHRMSLib;
7
8 $wakka = new KHRMSLib();
9 $dashboarduser=Auth::user();
10 $timeoffset = $dashboarduser->timezone; //-330; //$dashboarduser->timezone;
11 $timeoffset = $timeoffset*60;
12
13 $logtime =(isset($_GET['logtime'])) ? $_GET['logtime'] :9;
14 $logtimeto =(isset($_GET['logtimeto']))? $_GET['logtimeto']:20;
15
16 $logdate =(isset($_GET['logdate'])) ? strtotime($_GET['logdate']." ".$logtime.":00:00")
17 : strtotime(date("Y-m-d")." 09:00:00");
18 $logdateto =(isset($_GET['logdateto']))? strtotime($_GET['logdateto']." ".$logtimeto.":00:00")
19 : strtotime(date("Y-m-d")." 20:00:00");
20
21 $oclientlst=$wakka->clientsReadAccess(); sort($oclientlst);
22
23 $alist=CRMCallArchive::whereIn('client',$oclientlst)->where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->orderBy('user_id', 'ASC')->orderBy('ts_Close', 'ASC')->get();
24
25 $userlog=UserLog::where('created_at','>=',date("Y-m-d H:i:s",$logdate+$timeoffset))->where('created_at','<=',date("Y-m-d H:i:s",$logdateto+$timeoffset))->get();
26
27 $total_Accounts_loaded=DB::table('records')->whereIn('client',$oclientlst)->get();
28
29
30 $breaks=array("AgentBriefing","TeamMeeting","QualityFeedback","LunchBreak","TeaBreak","UtilityBreak","FloorAnnouncements","DownTime");
31 $reporthead=array("Campaigns","Accounts Loaded","LoggedIn users","Unique accounts dialled","Total accounts Dialled","Disposed Calls","Contacts","RPC","PTP","Preview","Wrap","Idle","Talk","Hold");
32 $reportarray=array();
33
34 $campaign_wisearr= array();
35 $camp_userlist=array();
36 $uniquenumberarray=array();
37 $prev_close = 0;
38 foreach ($alist as $key => $value) {
39
40 if (!array_key_exists($value->client, $camp_userlist)) $camp_userlist[$value->client]=[];
41
42 if (!in_array($value->user_id, $camp_userlist[$value->client])) $camp_userlist[$value->client][]=$value->user_id;
43
44 $campaign_wisearr[$value->client]["LoggedIn users"] = count($camp_userlist[$value->client]);
45 $campaign_wisearr[$value->client]["Campaigns"] = $value->client;
46 $campaign_wisearr[$value->client]["Total accounts Dialled"]++;
47
48 if (!array_key_exists($value->client, $uniquenumberarray)) $uniquenumberarray[$value->client]=[];
49 if (!in_array($value->number, $uniquenumberarray[$value->client])) $uniquenumberarray[$value->client][]=$value->number;
50
51 $campaign_wisearr[$value->client]["Unique accounts dialled"] = count($uniquenumberarray[$value->client]);
52
53 if($value->userstatus == 'Contacted') {
54 $campaign_wisearr[$value->client]["Disposed Calls"]++;
55 }
56 if($value->resultCode =='PTP'|| $value->resultCode =='CB'||$value->resultCode =='RTP'||$value->resultCode =='CEREP'||$value->resultCode =='PV'||$value->resultCode =='DEAD'||$value->resultCode =='LM'||$value->resultCode =='TPC') {
57 $campaign_wisearr[$value->client]["Contacts"]++;
58 }
59 if($value->resultCode == 'PTP' || $value->resultCode == 'CEREP' || $value->resultCode == 'PV') {
60 $campaign_wisearr[$value->client]["PTP"]++;
61 }
62 if($value->resultCode == 'PTP' || $value->resultCode == 'CB' || $value->resultCode == 'CEREP' || $value->resultCode == 'RTP' || $value->resultCode == 'PV') {
63 $campaign_wisearr[$value->client]["RPC"]++;
64 }
65 if($prev_user != $value->user_id || $prev_close <= $value->ts_Wait)
66 {
67 $talktime=$value->talkSec+$value->recstartSec+$value->recendSec;
68 $totaltime=$value->callSec+$talktime+$value->dispoSec;
69
70 $campaign_wisearr[$value->client]["oncall"]+=$totaltime/1000;
71 // $campaign_wisearr[$value->client]["Preview"]+=$value->waitSec/1000;
72 $campaign_wisearr[$value->client]["Hold"]+=$value->callSec/1000;
73 $campaign_wisearr[$value->client]["Talk"]+=$talktime/1000;
74 $campaign_wisearr[$value->client]["Wrap"]+=$value->dispoSec/1000;
75 }
76
77 $prev_close = $value->ts_Close;//-ts_Wait
78 $prev_user = $value->user_id;//-ts_Wait
79
80 }
81 function cmp($a, $b) {
82 return $a["ts"] - $b["ts"];
83 }
84
85 $userLogin=array();
86 $checkhead = array_merge($reporthead, $breaks);
87 foreach($userlog as $ulog)
88 {
89 $data=json_decode($ulog->data,true);
90 usort($data, "cmp");
91
92 $lastSip = end($data);
93 $starttime = strtotime($ulog->startdate.' '.$ulog->starttime);
94 $endtime = round($lastSip['ts']/1000);
95 $userLogin[$ulog->user_id]['duration'] += ($endtime-$starttime);
96
97 $prets=strtotime($ulog->startdate." ".$ulog->starttime)*1000;
98 $previous="Paused-Paused";
99 foreach($data as $sdata)
100 {
101 $pts=$sdata['ts'];
102 if(isset($sdata['states']))
103 {
104 foreach($sdata['states'] as $ts=>$states)
105 {
106 $previous = str_replace('Paused-', '', $previous);
107 if(!in_array($previous,$checkhead) && !in_array($previous,array('Progressive-','Manual-','Ready-Incoming','Ready-Predictive','DialNext-'))) {
108 $previous = 'Paused';
109 }
110
111 $reportarray[$ulog->user_id][$previous]+=round($ts-$prets,2)/1000;
112 $prets=$ts;
113 $previous=$states[0].'-'.$states[1];
114 }
115 $previous = str_replace('Paused-', '', $previous);
116 $reportarray[$ulog->user_id][$previous]+=round($pts-$prets,2)/1000;
117 $prets=$pts;
118 }
119 }
120 }
121 if(count($userLogin)) foreach ($userLogin as $userid => $value)
122 {
123 $break_time=0;
124 foreach ($breaks as $break) {
125 $break_time+=$reportarray[$userid][$break];
126 }
127 $reportarray[$userid]["Duration"]=$value['duration'];
128 $reportarray[$userid]["Total"]=$value['duration']-$break_time-$reportarray[$userid]['Paused'];
129 $reportarray[$userid]["Preview"]=$reportarray[$userid]["Total"]-$reportarray[$userid]['oncall'];
130 $reportarray[$userid]["Breaks"]=$break_time;
131 $reportarray[$userid]["Idle"]=$reportarray[$userid]['Paused'];
132 }
133
134 $i=1;
135 foreach ($camp_userlist as $campaign => $campaignUserCountArr) {
136
137 // $campaign_wisearr[$campaign]['#']= $i++;
138
139 foreach ($campaignUserCountArr as $eachCampaignUserCount) {
140
141 if(array_key_exists($eachCampaignUserCount, $reportarray)) {
142 $campaign_wisearr[$campaign]['Duration'] += $reportarray[$eachCampaignUserCount]['Duration'];
143 $campaign_wisearr[$campaign]['Idle'] += $reportarray[$eachCampaignUserCount]['Idle'];
144 $campaign_wisearr[$campaign]['Breaks'] += $reportarray[$eachCampaignUserCount]['Breaks'];
145 $campaign_wisearr[$campaign]['Preview'] += $reportarray[$eachCampaignUserCount]['Preview'];
146 $campaign_wisearr[$campaign]['Total'] += $reportarray[$eachCampaignUserCount]['Total'];
147
148 }
149 }
150 }
151
152 foreach ($total_Accounts_loaded as $key => $value) {
153 $campaign_wisearr[$value->client]["Campaigns"] = $value->client;
154 $campaign_wisearr[$value->client]['Accounts Loaded']++;
155 }
156
157 $highestColumn = sizeof($reporthead);
158 if(count($campaign_wisearr)) {
159 $outhead="<tr>";$outstr="";
160 for ($head = 0; $head < $highestColumn; $head++){
161 if($reporthead[$head] == '#') {
162 $mode_str = "<a onclick='displayMode(".'"summation"'.");return false;' href='#'><i class='fa fa-plus-square-o'></i></a> / <a onclick='displayMode(".'"percent"'.");return false;' href='#'>%</a>";
163 $outhead.="<td>".$mode_str."</td>";
164 }
165 else {
166 $outhead.="<td>".$reporthead[$head]."</td>";
167 }
168 }
169 $outhead.="</tr>";
170 $utotalarr = array("Campaigns"=>'Total');
171
172 foreach($campaign_wisearr as $uid=>$uarr)
173 {
174
175 $outstr.="<tr>";
176 for ($head = 0; $head < $highestColumn; $head++){
177 if($head < 1) {
178 $data_str = $uarr[$reporthead[$head]];
179 }
180 elseif($head < 9) {
181 $data_str = $uarr[$reporthead[$head]];
182 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
183 }
184 else {
185 $data_str = secToDuration(round($uarr[$reporthead[$head]]));
186 $utotalarr[$reporthead[$head]] += $uarr[$reporthead[$head]];
187 }
188 $outstr.="<td>".$data_str."</td>";
189 }
190 $outstr.="</tr>";
191 }
192 $outstr.="<tr>";
193 for ($head = 0; $head < $highestColumn; $head++)
194 {
195 if($head < 9) {
196 $data_str = $utotalarr[$reporthead[$head]];
197 }
198 else {
199 $data_str = secToDuration($utotalarr[$reporthead[$head]]);
200 }
201 $outstr.="<td>".$data_str."</td>";
202 }
203 $outstr.="</tr>";
204 }
205 else
206 {
207 $outhead.="<tr><td>No Records Found.</td></tr>";
208 }
209
210 if(Input::has("dllogxls"))
211 {
212 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
213
214 $inputFileType = "Excel5";
215 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
216 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
217 $baseRow = 2;
218
219
220 $highestColumn = sizeof($reporthead);
221 for ($head = 0; $head < $highestColumn; $head++){
222 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
223 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
224 }
225
226 foreach($campaign_wisearr as $uid=>$uarr)
227 {
228 $row = $baseRow++;
229 $col = 0;
230
231 for ($head = 0; $head < $highestColumn; $head++){
232 $excelval = ($head < 6) ? $uarr[$reporthead[$head]] : secToDuration(round($uarr[$reporthead[$head]]));
233 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
234 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
235 }
236 }
237
238 $row++;
239 for ($head = 0; $head < $highestColumn; $head++){
240 $excelval = ($head < 6) ? $utotalarr[$reporthead[$head]] : secToDuration(round($utotalarr[$reporthead[$head]]));
241 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
242 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $excelval);
243 }
244
245 header('Content-Type: application/vnd.ms-excel');
246 header('Content-Disposition: attachment;filename="Campaignlevel.xls"');
247 header('Cache-Control: max-age=0');
248
249 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
250 $objWriter->save('php://output');
251
252 return ;
253 }
254
255 function secToDuration($sec) {
256 return sprintf("%02d%s%02d%s%02d", floor($sec/3600), ':', ($sec/60)%60, ':', $sec%60);
257 }
258 ?>
259
260 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
261
262 <div class=innerAll>
263 <h4 style="float:left;width:50%;margin:10px 0;">Campaign Level Report</h4>
264 <div style="float:right;width:50%">
265 <button class='pull-right btn btn-sm btn-default' onclick='dlAgentlogXls();return false;' title='Download'><i class='fa fa-download'></i> Download</button>
266 </div>
267 <div style="clear:both"></div>
268 <hr style="margin-bottom: 5px;">
269 <div>
270 Search <input id=filter name="filter" type="text" style="border:1px solid #efefef; padding: 2px 10px;">&nbsp;&nbsp;
271 Date: From <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
272 <select id="modtime" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
273 <?php
274 foreach (range(0,23) as $hour) {
275 $selected = ($hour == $logtime) ? "selected" : "";
276 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
277 }
278 ?></select>
279 To <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logdateto); ?>' onchange='statusLogReloadFun("");' />
280 <select id="modtimeto" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
281 <?php
282 foreach (range(0,23) as $hour) {
283 $selected = ($hour == $logtimeto) ? "selected" : "";
284 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
285 }
286 ?></select>
287 </div>
288
289 <div style="clear:both"></div>
290 <hr style="margin:5px;">
291
292 <div style="overflow: auto; margin-top: 10px;">
293 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px; margin:0; border:1px solid #BBB;'>
294 <thead><?php echo $outhead; ?></thead>
295 <?php echo $outstr; ?>
296 </table>
297 </div>
298
299 <div id=dialoglog></div>
300 </div>
301
302 <script>
303 $(document).ready(function() {
304 if(!$('#dialoglog').hasClass('ui-dialog-content'))
305 {
306 $('#dialoglog').dialog({
307 autoOpen: false,
308 width: '70%',
309 buttons: {
310 "Ok": function() {
311 $(this).dialog("close");
312 },
313 "Cancel": function() {
314 $(this).dialog("close");
315 }
316 }
317 });
318 }
319
320 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
321 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
322 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
323 });
324
325 function dataString()
326 {
327 return 'logdate='+$("#modfrom").val()+'&logtime='+$("#modtime").val()+'&logdateto='+$("#modto").val()+'&logtimeto='+$("#modtimeto").val()+'&campaign=All';//+$("#campaign").val();
328 }
329 function statusLogReloadFun(sortby)
330 {
331 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
332 var searchStr = dataString();
333 doAjax('dialer/campaignlevel?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
334 }
335 function dlAgentlogXls()
336 {
337 var searchStr = dataString();
338 window.open('dialer/campaignlevel?dllogxls=1&'+searchStr);
339 return false;
340 }
341 </script>
...\ No newline at end of file ...\ No newline at end of file
application/resources/views/layout/module/reports/questairereport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6 $wakka = new KHRMSLib();
7 $dashboarduser=Auth::user();
8
9 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
10 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
11
12 if(isset($_GET['logtodate']))$logtodate=strtotime($_GET['logtodate']." 23:59:59");
13 else $logtodate=strtotime(date('Y-m-d')." 23:59:59");
14
15 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
16
17 //if(!$dashboarduser->moduleACL("Dialer",false,false,true))
18 if($dashboarduser->usertype != 'Admin')
19 {
20 $uidlist=array($dashboarduser->id);
21 $allusers=User::where(function ($query) use($dashboarduser) {
22 $query->where('supervisor','=',$dashboarduser->username)
23 ->orWhere('lteam2','=',$dashboarduser->username)
24 ->orWhere('lteam','=',$dashboarduser->username);
25 })->get();
26 // ->where(function ($query) {
27 // $query->where('status', '=', 'Active');
28 // })->get();
29
30 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
31
32
33 $roclientstr=array();$didlinesstr=array();
34 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
35 $oclientlst=$wakka->clientsReadAccess();
36 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
37 {
38 $roclientstr[]="$tclnt";
39
40 $mastersdata=$wakka->getCompanyMaster($tclnt);
41 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
42 }
43
44 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
45 $query->orWhereIn('client',$roclientstr)
46 ->orWhereIn('user_id',$uidlist)
47 ->orWhereIn('did',$didlinesstr);
48 });
49
50 }
51
52 $alist=$alist->get();
53
54 $userarr=array();$i=1;
55 $reporthead=array("id","created_at","updated_at","user_id","cust_id","call_id","name","number","question_time","question","primary_question","primary_response","primary_text","followup1_question","followup1_response","followup1_text","followup2_question","followup2_response","followup2_text","followup3_question","followup3_response","followup3_text","followup4_question","followup4_response","followup4_text","followup5_question","followup5_response","followup5_text","followup6_question","followup6_response","followup6_text","followup7_question","followup7_response","followup7_text");
56 //$reportarray=DB::table('questionaire_details')->select('*')->get();
57
58 $reportarray=DB::table('questionaire_details')->select('*')->where('updated_at','>=',date("Y-m-d H:i:s",$logdate))->where('updated_at','<=',date("Y-m-d H:i:s",$logtodate))->get();
59
60
61 if(Input::has("dllogxls"))
62 {
63 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
64
65 $inputFileType = "Excel5";
66 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
67 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
68 $baseRow = 2;
69
70
71 $highestColumn = sizeof($reporthead);
72 for ($head = 0; $head < $highestColumn; $head++){
73 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
74 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
75 }
76
77 foreach($reportarray as $uid=>$uarr)
78 {
79 $row = $baseRow++;
80 $col = 0;
81
82 if($urr->auth_question!='')
83 {
84 $urr->auth_question = (array)json_decode($urr->auth_question);
85 }
86
87 for ($head = 0; $head < $highestColumn; $head++){
88
89 if($reporthead[$head]=="created_at")
90 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
91
92 if($reporthead[$head]=="updated_at")
93 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
94
95 if($reporthead[$head]=="question_time")
96 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
97
98 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
99 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$reporthead[$head]);
100 }
101 }
102
103
104 header('Content-Type: application/vnd.ms-excel');
105 header('Content-Disposition: attachment;filename="QAireLog.xls"');
106 header('Cache-Control: max-age=0');
107
108 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
109 $objWriter->save('php://output');
110
111 return ;
112 }
113
114 ?>
115
116
117 <div class=innerAll>
118
119
120 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
121 <script>
122 $(document).ready(function()
123 {
124 if(!$('#dialoglog').hasClass('ui-dialog-content'))
125 {
126 $('#dialoglog').dialog({
127 autoOpen: false,
128 width: '70%',
129 buttons: {
130 "Ok": function() {
131 $(this).dialog("close");
132 },
133 "Cancel": function() {
134 $(this).dialog("close");
135 }
136 }
137 });
138 }
139
140 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
141 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
142
143 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
144 });
145 </script>
146 <div style="float:left;width:50%">
147
148 From : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' />
149 &nbsp;&nbsp;To : <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logtodate); ?>' />
150
151 </div>
152 <div style="float:right;width:50%">
153
154
155 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
156
157 </div>
158 <div style="clear:both"></div>
159 <hr>
160
161 <div class=col-md-12>
162
163
164 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
165 </div>
166
167 <script>
168 function dlAgentlogXls()
169 {
170 //window.open('dialer/questionnaire?dllogxls=1&logdate='+$("#modfrom").val());return false;
171
172 window.open('dialer/questionnaire?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val());return false;
173 }
174 </script>
175
176 <div style='clear:both'></div>
177
178 <div class=col-md-12>
179
180
181 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
182
183 </div>
184
185
186
187 <div style='clear:both'></div>
188
189 <div style='overflow:auto'>
190 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
191 <thead>
192 <?php /*echo $outhead;*/ ?>
193 </thead>
194 <?php /*echo $outstr;*/ ?>
195 </table>
196 </div>
197
198 <div id=dialoglog></div>
199
200
201
202
203
204 </div>
application/resources/views/layout/module/reports/raicingcustomerreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5 use App\Models\SupervisonComments;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9
10 //$agents=array();
11 $sup_status="";
12 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
13 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
14
15 if(isset($_GET['logtodate']))$logtodate=strtotime($_GET['logtodate']." 23:59:59");
16 else $logtodate=strtotime(date('Y-m-d')." 23:59:59");
17
18 if(isset($_GET['agents'])) $agents=$_GET['agents'];
19 else $agents="";
20
21 if(isset($_GET['sup_status'])) $sup_status=$_GET['sup_status'];
22 else $sup_status="";
23
24
25 /*$pb_code=implode(",",$agents);
26 echo "-----".$$pb_code;*/
27
28 $userarr=array();$i=1;
29 $reportarray=array();
30 $reporthead=array("id","date","pb_name","pb_code","pb_code","pb_landline_contact_no","supervisor_mail_id","group_id","group_id_name","cust_id","cust_name","relationship_with_group_id","cust_id_next","cust_name_next","relationship_with_group_id_next","new_group_addition_to_group","racing_from","supervisor_status","supervisor_update","Submit");
31
32 if($agents=="" && $sup_status=="")
33 {
34
35 $reportarray=DB::table('potentialcustomer_details')->select('*')->where('date','>=',date("Y-m-d H:i:s",$logdate))->where('date','<=',date("Y-m-d H:i:s",$logtodate))->get();
36
37 }else if($agents!="" && $sup_status==""){
38
39 $reportarray=DB::table('potentialcustomer_details')->select('*')->where('date','>=',date("Y-m-d H:i:s",$logdate))->where('date','<=',date("Y-m-d H:i:s",$logtodate))->where('pb_code','=',$agents)->get();
40
41 }else if($agents=="" && $sup_status!="")
42 {
43
44 /* $reportarray=DB::table('potentialcustomer_details')->select('*')->where('date','>=','"'.date("Y-m-d H:i:s",$logdate).'"')->where('date','<=','"'.date("Y-m-d H:i:s",$logtodate).'"')->where('supervisor_statu','=','"'.$sup_status.'"')->get();*/
45
46 $reportarray = DB::select(DB::raw("SELECT * FROM potentialcustomer_details where date >='".date("Y-m-d H:i:s",$logdate)."' and date <= '".date("Y-m-d H:i:s",$logtodate)."' and supervisor_status='".$sup_status."' "));
47
48
49 }else{
50 /*$reportarray=DB::table('potentialcustomer_details')->select('*')->where('date','>=',date("Y-m-d H:i:s",$logdate))->where('date','<=',date("Y-m-d H:i:s",$logtodate))->where('pb_code','=',$agents)->where('supervisor_status','=','"'.$sup_status.'"')->get();*/
51
52 $reportarray = DB::select(DB::raw("SELECT * FROM potentialcustomer_details where date >='".date("Y-m-d H:i:s",$logdate)."' and date <= '".date("Y-m-d H:i:s",$logtodate)."' and pb_code = '".$agents."' and supervisor_status='".$sup_status."' "));
53 }
54
55 //echo $reportarray;die();
56 /* $allusers=User::where(function ($query) use($dashboarduser) {
57 $query->where('supervisor','=',$dashboarduser->username)
58 ->orWhere('lteam2','=',$dashboarduser->username)
59 ->orWhere('lteam','=',$dashboarduser->username);
60 })->get();
61
62 foreach($allusers as $alluser){
63 $usrData = json_decode($alluser->data);
64
65 $usrHRMSData = unserialize($usrData->hrmsdata);
66
67 if($usrHRMSData['clientsownerlist']&&$usrHRMSData['clientsownerlist']!='null')
68 $client[] = $usrHRMSData['clientsownerlist'];
69
70 $username[] = $alluser->username;
71 //print_r($username);
72 }*/
73
74 if(Input::has("dllogxls"))
75 {
76 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
77
78 $inputFileType = "Excel5";
79 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
80 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
81 $baseRow = 2;
82
83 $highestColumn = sizeof($reporthead);
84 for ($head = 0; $head < $highestColumn; $head++){
85 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
86 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
87 }
88
89 foreach($reportarray as $uid=>$uarr)
90 {
91 $row = $baseRow++;
92 $col = 0;
93
94 for ($head = 0; $head < $highestColumn; $head++){
95 if($reporthead[$head]=="date")
96 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
97
98 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
99 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$reporthead[$head]);
100 }
101 }
102
103
104 header('Content-Type: application/vnd.ms-excel');
105 header('Content-Disposition: attachment;filename="PotentialCustomers.xls"');
106 header('Cache-Control: max-age=0');
107
108 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
109 $objWriter->save('php://output');
110
111 return ;
112 }
113 //echo "<pre><br>".print_r($reportarray)."</pre>";
114 $highestColumn = sizeof($reporthead);
115 $supervisorstatus="";
116 //echo $highestColumn;
117 if(count($reportarray)) {
118 $outhead="<tr>";$outstr="";$id="";
119 for ($head = 0; $head < $highestColumn; $head++){
120
121 $outhead.="<td>".$reporthead[$head]."</td>";
122 }
123 $outhead.="</tr>";
124
125 foreach($reportarray as $uid=>$uarr)
126 {
127
128
129 $outstr.="<tr>";
130 for ($head = 0; $head < $highestColumn; $head++){
131 if($reporthead[$head]=="date"){
132 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
133 }
134 if($reporthead[$head]=="id"){
135 $id=$uarr->$reporthead[$head];
136 }
137
138
139 if($reporthead[$head]=="supervisor_status"){
140 $supervisorstatus=$uarr->$reporthead[$head];
141 $outstr.="<td><select id='".$id."_action_taken'><option value=".$supervisorstatus.">".$supervisorstatus."</option><option value='Pending'>Pending</option><option value='Action Taken'>Action Taken</option><option value='Rejected'>Rejected</option></select></td>";
142 }else if($reporthead[$head]=="Submit"){
143 $outstr.="<td><input type='button' id='".$id."_save' value='Save' onclick='updatesupervisorfeedback($id);'></td>";
144 }else {
145 $outstr.="<td>".$uarr->$reporthead[$head]."</td>";
146 }
147 }
148
149 $outstr.="</tr>";
150 }
151 }
152 else {
153 $outhead.="<tr><td>No Records Found.</td></tr>";
154 }
155
156 ?>
157
158 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
159 <script>
160 $(document).ready(function()
161 {
162 if(!$('#dialoglog').hasClass('ui-dialog-content'))
163 {
164 $('#dialoglog').dialog({
165 autoOpen: false,
166 width: '70%',
167 buttons: {
168 "Ok": function() {
169 $(this).dialog("close");
170 },
171 "Cancel": function() {
172 $(this).dialog("close");
173 }
174 }
175 });
176 }
177
178 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
179 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
180
181 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
182 });
183 </script>
184 <div class=innerAll>
185 <h4 style="float:left;width:50%;margin:10px 0;">Racing Customer</h4>
186 <div style="float:right;width:50%">
187
188 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i>Download</button>
189
190 </div>
191 <div style="clear:both"></div>
192 <hr style="margin-bottom: 5px;">
193 <div>
194
195 Date:From <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");'/>
196 &nbsp;&nbsp;To<input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logtodate); ?>' onchange='statusLogReloadFun("");'/>&nbsp;&nbsp;
197 PB Code:
198 <select id='usrname' class=select2multi style="width: 20%;" >
199 <?php
200 $companyarr=$wakka->LoadAll("select * from hrms_masters where mtype='company'");
201 foreach($companyarr as $tcompany)
202 {
203 $seltxt='';
204 if(strstr(",".$clientslist.",",",$tcompany[mkey],"))$seltxt='selected="selected"';
205 echo "<option value='$agents'>$agents</option> <option value='$tcompany[mkey]' $seltxt>$tcompany[mkey]</option>";
206 }
207 ?>
208
209 </select>
210 Supervisor Status:<select class=select2multi id='sup_status' style="width: 20%;">
211 <option value=''></option>
212 <option value='Pending'>Pending</option>
213 <option value='Action Taken'>Action Taken</option>
214 <option value='Rejected'>Rejected</option>
215 </select>
216
217
218 <button class="pull-right btn btn-sm btn-default" onclick='statusLogReloadFun("");return false;' title='Search' style='margin-top:-1px'><i class='fa fa-search'></i>Search</button>
219
220 </div>
221
222 <div id=createtaskdiv></div>
223 <hr style="margin:5px;">
224 <div style='overflow:auto;margin-top: 10px;'>
225 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px';margin:0; border:1px solid #BBB;>
226 <thead><?php echo $outhead; ?></thead>
227 <?php echo $outstr; ?>
228 </table>
229 </div>
230 <div id=dialoglog></div>
231 </div>
232 <script>
233
234 function dlAgentlogXls()
235 {
236 var agents=$('#usrname').val();
237 var sup_status=$('#sup_status').val();
238 if(agents=="" && sup_status=="" ){
239 window.open('dialer/raicingcustomerreport?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val());return false;
240 }else if(sup_status=="" && agents!=""){
241 window.open('dialer/raicingcustomerreport?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&agents='+agents);return false;
242 }else if(sup_status!="" && agents==""){
243 window.open('dialer/raicingcustomerreport?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&sup_status='+sup_status);return false;
244 }else{
245 window.open('dialer/raicingcustomerreport?dllogxls=1&logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&agents='+agents+'&sup_status='+sup_status);return false;
246 }
247
248 }
249 function dataString()
250 {
251
252 var agents=$('#usrname').val();
253 var sup_status=$('#sup_status').val();
254
255 if(agents=="" && sup_status=="" )
256 {
257 return 'logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()
258 }
259 else if(sup_status=="" && agents!="")
260 {
261 return 'logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&agents='+agents;
262 }else if(sup_status!="" && agents==""){
263 return 'logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&sup_status='+sup_status;
264 }
265 else
266 {
267 return 'logdate='+$("#modfrom").val()+'&logtodate='+$("#modto").val()+'&agents='+agents+'&sup_status='+sup_status;
268 }
269
270 }
271 function statusLogReloadFun(sortby)
272 {
273 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
274 var searchStr = dataString();
275 doAjax('dialer/raicingcustomerreport?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
276 }
277 function updatesupervisorfeedback(id)
278 {
279 var supervisorstatus=$('#'+id+'_action_taken').val();
280 var postdata='id='+id;
281 postdata+='&supervisorstatus='+supervisorstatus;
282 doAjax('racingcustupdate',postdata,'createtaskdiv','ajaxMutex_recSaveData','singlethis','POST');
283 }
284 </script>
285
286
287
288
289
290
291
292
application/resources/views/layout/module/reports/recarchive.blade.php 0 → 100644
1 <?php
2 use App\Models\User;
3 use App\Models\Sipid;
4 use App\Models\UserLog;
5
6 if(Input::has("dlfailed"))
7 {
8
9 return;
10 }
11 if(Input::has("process"))
12 {
13 echo "simpleNotification('success','topRight','Processing Started');";
14 return;
15 }
16 if(Input::has("archivesearch"))
17 {
18 $searchresultH="<br><table class='footable table' cellpadding='0' cellspacing='0' style='border-bottom:black 2px solid;margin-bottom:20px'><thead><tr>
19 <td class='table_hrm_heading_green'>Status</td>
20 <td class='table_hrm_heading_green'>Name</td>
21 <td class='table_hrm_heading_green'>Values<span style='float:right'><a href=# onclick='return false;'>Close</a></span></td>
22 </tr></thead>";
23 $searchresultF='</table><div style="clear:both"></div><div id=divworking></div><div style="clear:both"></div>';
24
25 $searchresult="";
26 //for
27 $searchresult.="
28 <tr class='recSearchResTbl' style='cursor:pointer' onclick='recArchiveOpen(this);'>
29 <td></td>
30 <td></td>
31 <td></td>
32 </tr>";
33
34 echo $searchresultH.$searchresult.$searchresultF;
35 return;
36 }
37 if(Input::has("savesettings"))
38 {
39 echo "simpleNotification('success','topRight','Settings Saved');";
40 return;
41 }
42 ?>
43
44 <div class="layout-app"><!-- row-app -->
45 <div class="row row-app">
46
47 <div class="col-md-12">
48
49 <div class="col-separator col-separator-first col-unscrollable box">
50
51
52
53 <div class="col-app">
54
55 <div class="row-app">
56
57 <div class="col-md-9">
58 <div class="col-separator">
59
60 <!-- col-app -->
61 <div class="box col-unscrollable">
62
63 <div class="widget widget-tabs widget-tabs-social-account widget-tabs-responsive">
64 <div class="widget-body">
65 <div class="tab-content">
66 <div id="tabAccount" class="tab-pane active widget-body-regular padding-none border-none reset-components">
67 <div class="widget widget-tabs border-bottom-none">
68
69 <div class="widget-head">
70 <ul>
71 <li class="active"><a data-toggle="tab" href="#tab_pageZ" class="glyphicons search" title=''><i></i> Files</a></li>
72 <li><a data-toggle="tab" href="#tab_page0" class="glyphicons list" title=''><i></i> Staging</a></li>
73 <li><a data-toggle="tab" href="#tab_page1" class="glyphicons file" title=''><i></i> Processing</a></li>
74 <li><a data-toggle="tab" href="#tab_page2" class="glyphicons nameplate" title=''><i></i> Archive</a></li>
75 <li><a data-toggle="tab" href="#tab_page3" class="glyphicons cogwheel" title=''><i></i> Settings</a></li>
76 </ul>
77 </div>
78
79
80 <div class="widget-body padding-none">
81 <div class="tab-content">
82
83 <div class="tab-pane innerAll active" id="tab_pageZ" style='min-height:500px'>
84 <?php
85
86 ?>
87 <br>
88 <h4>Files</h4>
89 <hr><br>
90 <div id=recfiles_search></div><div class="clearfix"></div><br><br>
91
92
93 </div>
94
95 <div class="tab-pane innerAll" id="tab_page0">
96
97 <div class=col-md-6>
98 <button class="btn btn-default" onclick='window.open("dialer/recarchive?dlfailed=1")'>Download</button> <button class="btn btn-default" onclick='doAjax("dialer/recarchive?process=1","","","recarchive_process","singlefail","GET");return false;'>Process</button><br>
99 </div>
100 <div class=col-md-6>
101 <form method=post enctype="multipart/form-data" action='dialer?action=recarchive&type=stageupload' target='empblkuploaddiv'>
102 <input type=hidden name=_token value={!!csrf_token()!!}>
103 <input type=hidden name=empbulkaction value='upload'>
104 <div class="fileupload fileupload-new margin-none" data-provides="fileupload">
105 <div class="input-group">
106 <div class="form-control col-md-3"><i class="fa fa-file fileupload-exists"></i> <span class="fileupload-preview"></span></div>
107 <span class="input-group-btn">
108 <span class="btn btn-default btn-file"><span class="fileupload-new">Select file</span><span class="fileupload-exists">Change</span><input type="file" name=empbulkfile id=empbulkfile class="margin-none"></span><a href="#" class="btn fileupload-exists" data-dismiss="fileupload">Remove</a><span class="btn btn-default" onclick='document.forms[0].submit();'>Upload</span>
109 </span>
110 </div>
111 </div>
112 </form>
113 <iframe id='empblkuploaddiv' name='empblkuploaddiv' style='width:1px;height:1px;visibility:hidden;display:none'></iframe>
114 </div>
115 <div class="clearfix"></div>
116 <?php
117 $tabarr=array();
118 $tabledata="";
119
120 ?>
121 <br>
122 <h4>Staged Records</h4>
123 <hr><br>
124 <!-- Table -->
125 <table class="{!!sizeof($tabarr)>10?'dynamicTable':''!!} tableTools table table-striped table-bordered table-condensed table-white" style='margin-bottom:20px!important'>
126 <thead>
127 <tr>
128 <th>Id</th>
129 <th>CRMID</th>
130 <th>ClientId</th>
131 <th>Mobile</th>
132 <th>Client</th>
133 <th>DateSubmitted</th>
134 <th>Status</th>
135 <th>Actions</th>
136 </tr>
137 </thead>
138
139 <tbody>
140 {!!$tabledata!!}
141 </tbody>
142 </table>
143 <!-- // Table END -->
144
145
146 </div>
147 <div class="tab-pane innerAll" id="tab_page1">
148 <?php
149 $tabarr2=array();
150 $tabledata2="";
151
152 ?>
153 <br>
154 <h4>Processing Records</h4>
155 <hr><br>
156 <!-- Table -->
157 <table class="{!!sizeof($tabarr2)>10?'dynamicTable':''!!} tableTools table table-striped table-bordered table-condensed table-white" style='margin-bottom:20px!important'>
158 <thead>
159 <tr>
160 <th>Id</th>
161 <th>CRMID</th>
162 <th>ClientId</th>
163 <th>Mobile</th>
164 <th>Client</th>
165 <th>DateSubmitted</th>
166 <th>Status</th>
167 <th>Actions</th>
168 </tr>
169 </thead>
170
171 <tbody>
172 {!!$tabledata2!!}
173 </tbody>
174 </table>
175 <!-- // Table END -->
176 </div>
177 <div class="tab-pane innerAll" id="tab_page2" style='min-height:500px'>
178 <?php
179
180 ?>
181 <br>
182 <h4>Archived Records</h4>
183 <hr><br>
184 <div id=recarchive_search></div><div class="clearfix"></div><br><br>
185
186
187 </div>
188 <div class="tab-pane innerAll" id="tab_page3">
189 <textarea class=form-control rows=20>Server=10.0.0.1
190 Server=10.0.0.2
191 Server=10.0.0.3
192 Server=10.0.0.4
193 Server=10.0.0.5</textarea>
194 <br>
195 <button class="btn btn-default" onclick='doAjax("dialer/recarchive?savesettings=1","","","recarchive_process","singlefail","GET");return false;'>Save</button>
196
197 </div>
198
199
200 </div>
201 </div>
202
203 </div>
204 </div>
205 </div>
206 </div>
207 </div>
208
209 </div>
210 <!-- // END col-app.col-unscrollable -->
211
212
213 </div>
214 <!-- // END col-separator -->
215 </div>
216 <!-- // END col -->
217
218 <!-- col -->
219 <div class="col-md-3">
220
221 <!-- col-separator -->
222 <div class="col-separator col-separator-last" style='margin-right:25px;padding-right:0px'>
223
224 <!-- Heading -->
225 <h5 class="innerAll margin-none bg-primary">
226 <i class="fa fa-fw fa-book"></i> Application Stats
227 <!-- <a href="#" class="btn btn-sm btn-inverse pull-right btn-xs" style="margin-top: -5px;"><i class="fa fa-plus fa-fw"></i>Add New</a> -->
228 </h5>
229
230
231
232 <!-- Listing -->
233 <div class="bg-gray-hover innerAll border-bottom">
234 <div class="media">
235 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
236 <a href="#" class="pull-left">
237 <img src="assets/images/people/avatar.jpg" class="media-object" width="39"/>
238 </a>
239 </div>
240 <a class="pull-right innerAll" href="#">
241 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
242 </a>
243 <div class="media-body">
244 <h5>Nodes Active 5/5</h5>
245 <div class="media-body" title="">
246 <div class="progress progress-small margin-none">
247 <div class="progress-bar progress-bar-primary" style="width: 100%"></div>
248 </div>
249 </div>
250 </div>
251 </div>
252 </div>
253 <!-- Listing ends-->
254 <!-- Listing -->
255 <div class="bg-gray-hover innerAll border-bottom">
256 <div class="media">
257 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
258 <a href="#" class="pull-left">
259 <img src="assets/images/people/avatar.jpg" class="media-object" width="39"/>
260 </a>
261 </div>
262 <a class="pull-right innerAll" href="#">
263 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
264 </a>
265 <div class="media-body">
266 <h5>Processing 0/0</h5>
267 <div class="media-body" title="">
268 <div class="progress progress-small margin-none">
269 <div class="progress-bar progress-bar-primary" style="width: 0%"></div>
270 </div>
271 </div>
272 </div>
273 </div>
274 </div>
275 <!-- Listing ends-->
276
277 <!-- Listing -->
278 <div class="bg-gray-hover innerAll border-bottom">
279 <div class="media">
280 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
281 <a href="#" class="pull-left">
282 <img src="assets/images/people/author_file.jpg" class="media-object" width="39"/>
283 </a>
284 </div>
285 <a class="pull-right innerAll" href="#">
286 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
287 </a>
288 <div class="media-body">
289 <?php ?>
290 <h5>Space Usages</h5>
291 <div class="media-body" title=''>
292 <div class="progress progress-small margin-none">
293 <div class="progress-bar progress-bar-primary" style="width: 50%"></div>
294 </div>
295 </div>
296 </div>
297 </div>
298 </div>
299 <!-- Listing ends-->
300
301
302
303 <!-- Listing -->
304 <div class="bg-gray-hover innerAll border-bottom">
305 <div class="media">
306 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
307 <a href="#" class="pull-left">
308 <img src="assets/images/people/author_content.jpg" class="media-object" width="39"/>
309 </a>
310 </div>
311 <a class="pull-right innerAll" href="#">
312 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
313 </a>
314 <div class="media-body">
315 <?php
316
317
318 ?>
319 <h5> Errors</h5>
320 <div class="media-body" title=''>
321 <div class="progress progress-small margin-none">
322 <div class="progress-bar progress-bar-primary" style="width: 0%"></div>
323 </div>
324 </div>
325 </div>
326 </div>
327 </div>
328 <!-- Listing ends-->
329
330
331
332 </div>
333 <!-- // END col-separator -->
334 <div class="clearfix"></div>
335 </div>
336 <!-- // END col-table -->
337
338 </div>
339 <!-- // END col-separator.box -->
340
341 </div>
342 <!-- // END col -->
343
344
345 </div>
346 </div>
347
348 </div>
349 </div><!-- // END row-app -->
350
351 <script>
352 function createRecSearchRecordDiv(divid)
353 {
354 if(currentsearchdivid!="")$("#"+currentsearchdivid).html("");
355 currentsearchdivid=divid;
356
357 var searchRecordDivHTMLLI="ID,FirstName,LastName,Client,Mobile,ClientCode,InternalID".split(",");
358
359 searchRecordPreselectList=["","ID","FirstName","Mobile","ClientCode"];
360
361 var searchRecordDivHTML="";
362 for(i=1;i<=4;i++)
363 {
364 searchRecordDivHTML+="<div class=col-md-3>";
365 searchRecordDivHTML+="<div class='widget row widget-heading-simple widget-body-gray' >";
366 searchRecordDivHTML+="<div class='widget-body'><div class='input-group'>";
367 searchRecordDivHTML+="<div class='input-group-btn'>";
368 searchRecordDivHTML+="<div class='dropdown'>";
369 searchRecordDivHTML+="<button class='btn btn-default dropdown-toggle rounded-left' data-toggle='dropdown'><span id=maintextsearch_"+i+"_span>"+searchRecordPreselectList[i]+"</span> <span class='caret'></span></button>";
370 searchRecordDivHTML+="<ul class='dropdown-menu pull-left'>";
371
372 for(j=0;j<searchRecordDivHTMLLI.length;j++)searchRecordDivHTML+="<li><a href='#' onclick='$(\"#maintextsearch_"+i+"_span\").html($(this).html());return false;'>"+searchRecordDivHTMLLI[j]+"</a></li>";
373
374 searchRecordDivHTML+="</ul>";
375 searchRecordDivHTML+="</div>";
376 searchRecordDivHTML+="</div>";
377 searchRecordDivHTML+="<input class='form-control' id='maintextsearch_"+i+"_txt' type='text' onkeyup='recArchiveTextSearchStart();' />";
378 searchRecordDivHTML+="</div></div>";
379 searchRecordDivHTML+="</div>";
380 searchRecordDivHTML+="</div>";
381 }
382 searchRecordDivHTML+="<div style='clear:both'></div>";
383 searchRecordDivHTML+="<div id=searchresults></div>";
384
385 $("#"+divid).html(searchRecordDivHTML);
386
387 }
388 var recArchivesearchTimer=null;
389 function recArchiveTextSearchStart()
390 {
391 clearTimeout(recArchivesearchTimer);
392 searchTimer = setTimeout(recArchivemainTextSearch, 1500);
393 }
394 function recArchivemainTextSearch()
395 {
396 var searchStr='';
397 searchStr+='&maintextsearch_1_txt='+$('#maintextsearch_1_txt').val()+'&maintextsearch_1_span='+$("#maintextsearch_1_span").html();
398 searchStr+='&maintextsearch_2_txt='+$('#maintextsearch_2_txt').val()+'&maintextsearch_2_span='+$("#maintextsearch_2_span").html();
399 searchStr+='&maintextsearch_3_txt='+$('#maintextsearch_3_txt').val()+'&maintextsearch_3_span='+$("#maintextsearch_3_span").html();
400 searchStr+='&maintextsearch_4_txt='+$('#maintextsearch_4_txt').val()+'&maintextsearch_4_span='+$("#maintextsearch_4_span").html();
401
402 doAjax("dialer/recarchive?archivesearch=1", "searchstring="+searchStr, "searchresults", "searchMutex", "searchxhr","GET");
403 }
404
405
406
407 createRecSearchRecordDiv("recfiles_search");
408 // createRecSearchRecordDiv("recarchive_search");
409 </script>
application/resources/views/layout/module/reports/recqc.blade.php 0 → 100644
1 <?php
2 use App\Models\User;
3 use App\Models\Sipid;
4 use App\Models\UserLog;
5 use App\Models\CRMCall;
6 use App\Jobs\KHRMSLib;
7
8 $wakka = new KHRMSLib();
9 $dashboarduser=Auth::user();
10
11 if(Input::has("qcstage"))
12 {
13 $stage=Input::get("qcstage");
14 if($stage=="list")
15 {
16
17 $qcyear=Input::get("qcyearselect",date("Y"));
18 $qcmonth=Input::get("qcmonthselect",date("m"));
19 $logdate="$qcyear-$qcmonth";
20
21 $mcallcnt=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Hangup')->count();
22 $qccallcnt=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Hangup-QC')->count();
23
24
25 $per3=(3*$mcallcnt/100)>$qccallcnt?((3*$mcallcnt/100)-$qccallcnt):0;
26 $hcalls=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Hangup')->orderBy(DB::raw('RAND()'))->take(ceil($per3))->get();
27
28 $acallcnt=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Archive')->count();
29 $aqccallcnt=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Archive-QC')->count();
30
31 $per3=(3*$acallcnt/100)>$aqccallcnt?((3*$acallcnt/100)-$aqccallcnt):0;
32 $acalls=CRMCall::where('created_at','>=',$logdate."-01 00:00:00")->where('created_at','<=',$logdate."-31 23:59:59")->where('state','=','Archive')->orderBy(DB::raw('RAND()'))->take(ceil($per3))->get();
33
34 $alist=$acalls->merge($hcalls);
35 ?>
36
37
38 <div class="col-table-row">
39
40 <div class="col-app col-unscrollable">
41
42 <div class="col-app">
43
44 <div class="row-app">
45
46 <div class="col-md-9">
47 <div class="col-separator">
48
49 <!-- Category Heading -->
50 <div class="heading-buttons bg-gray border-bottom innerR half">
51 <span class=pull-right>
52 <a href="#" class="btn btn-sm btn-inverse pull-right" onclick='reloadQCdata();return false;'><i class="fa fa-user fa-refresh"></i> Reload</a>
53 <select id=qcyearselect class='form-control pull-right' style='width:100px'>
54 <option value="{!!$qcyear!!}">{!!$qcyear!!}</option>
55 </select>
56
57 <select id=qcmonthselect class='form-control pull-right' style='width:100px'>
58 <option value="{!!$qcmonth!!}">{!!$qcmonth!!}</option>
59 </select>
60 </span>
61 <h4 class="innerTB margin-bottom-none">QC List</h4>
62 <div class="clearfix"></div>
63 </div>
64 <!-- End Category Heading -->
65 <div class=innerAll>
66
67
68 <div style='overflow:auto'>
69 <?php
70 $outstr="";
71 foreach($alist as $aline)
72 {
73 $clientcode="";
74 if($aline->crm_id>0)
75 {
76 $user=$wakka->getPerson($aline->crm_id);
77 $clientcode=$user["peopledata"]["clientcode"];
78 }
79 $tpostdata=json_decode($aline->data,true);
80 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
81 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
82 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
83
84 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
85 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
86
87 $recstr='';
88 if($dashboarduser->moduleACL("Admin",false,false,true))
89 {
90 if(isset($tpostdata['recFolder']))$recstr="<a href=# onclick='getCallRec(".$aline->id.");return false;' title='Size : ".round($aline->recsize/1024,0)." KB'><i class='fa fa-play-circle'></i> &nbsp;</a> <a href='dialer/playrecfile?calllog=$aline->id' title=''><i class='fa fa-download'></i> &nbsp;</a><span id='recspan_".$aline->id."'</span>";
91 }
92
93 $outstr.="<tr><td>".$i."</td>
94 <td title='$fulldate'>".explode(" ",$fulldate)[1]."</td>
95 <td>$length</td>
96 <td>".$dispname."</td>
97 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
98 <td>".$aline->usersubstatus."</td>
99 <td>".($aline->usercallback!="0000-00-00 00:00:00"?date("Y-m-d H:i:s",strtotime($aline->usercallback)-($dashboarduser->timezone*60)):"")."</td>
100 <td><a href=# class='' onclick='dialerQuickOpen(\"$aline->crm_id\",\"$aline->number\",\"Progressive\",\"\",0);return false;'>".$aline->number."</a></td>
101 <td>$clientcode</td>
102 <td>".$aline->client."</td>
103 <td>".$aline->department."</td>
104 <td>".$aline->state."</td>
105 <td>".$aline->hsource."</td>
106 <td>".$aline->type."</td>
107 <td>".$aline->status."</td>
108 <td>".$aline->statuscode."</td>
109 <td>".$aline->substatus."</td>
110 <td>".$aline->dialline_id."</td>
111 <td>".$aline->did."</td>
112 <td>".round($aline->waitSec/1000,2)."</td>
113 <td>".round($aline->callSec/1000,2)."</td>
114 <td>".round($talktime/1000,2)."</td>
115 <td>".round($aline->dispoSec/1000,2)."</td>
116 <td>$recstr</td>
117 </tr>";
118
119
120 if($aline->type=='Inbound')
121 {
122 if($talktime>120000)$ttlovr10In++;
123 else if($talktime>60000)$ttlovr5In++;
124 else if($talktime>30000)$ttlovr1In++;
125 else if($talktime>1000)$ttlovr0In++;
126
127 $totaltimeIn+=round($talktime/1000,2);
128 $usrcntIn++;
129
130 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
131 if(!isset($actionarrIn[$turl]))$actionarrIn[$turl]=array('cnt'=>0,'time'=>0);
132 $actionarrIn[$turl]['cnt']++;
133 $actionarrIn[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
134 }
135 else
136 {
137 if($talktime>120000)$ttlovr10++;
138 else if($talktime>60000)$ttlovr5++;
139 else if($talktime>30000)$ttlovr1++;
140 else if($talktime>1000)$ttlovr0++;
141
142 $totaltime+=round($talktime/1000,2);
143 $usrcnt++;
144
145 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
146 if(!isset($actionarr[$turl]))$actionarr[$turl]=array('cnt'=>0,'time'=>0);
147 $actionarr[$turl]['cnt']++;
148 $actionarr[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
149 }
150
151
152
153 if(!empty($_GET['sort']))$i++;else $i--;
154 }
155
156 ?>
157 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
158 <thead>
159 <tr>
160 <th>#</th>
161 <th>Start</th>
162 <th onclick='callLogReloadFun("");return false;'>Length</th>
163 <th>User</th>
164 <th>Dispo</th>
165 <th>SubDispo</th>
166 <th>CB</th>
167 <th style='width:120px'>Number</th>
168 <th>ClientCode</th>
169 <th>Data</th>
170 <th>SubData</th>
171 <th>State</th>
172 <th>HSource</th>
173 <th>Type</th>
174 <th>Status</th>
175 <th>StatusCode</th>
176 <th>StatusStr</th>
177 <th>DialLine</th>
178 <th>DID</th>
179 <th>WaitSec</th>
180 <th>CallSec</th>
181 <th>TalkSec</th>
182 <th>DispoSec</th>
183 <th>Recording</th>
184 </tr>
185 </thead>
186 <?php echo $outstr; ?>
187 </table>
188 </div>
189
190 </div><div class="clearfix"></div>
191
192
193 <div class="col-separator-h"></div>
194
195
196
197
198 </div>
199 <!-- // END col-separator -->
200 </div>
201 <!-- // END col -->
202
203 <!-- col -->
204 <div class="col-md-3">
205
206 <!-- col-separator -->
207 <div class="col-separator" style='margin-right:0px'>
208
209 <!-- Heading -->
210 <h5 class="innerAll margin-none bg-primary">
211 <i class="fa fa-fw fa-book"></i> Stats
212 <!-- <a href="#" class="btn btn-sm btn-inverse pull-right btn-xs" style="margin-top: -5px;"><i class="fa fa-plus fa-fw"></i>Add New</a> -->
213 </h5>
214
215
216
217 <!-- Listing -->
218 <div class="bg-gray-hover innerAll border-bottom">
219 <div class="media">
220 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
221 <a href="#" class="pull-left">
222 <img src="assets/images/people/avatar.jpg" class="media-object" width="39"/>
223 </a>
224 </div>
225 <a class="pull-right innerAll" href="#">
226 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
227 </a>
228 <div class="media-body">
229 <?php $totalusers=User::where('status','!=','Disabled')->count();$totalactive=\App\Models\User::where('status','=','Active')->where('usertype','!=','')->count();$totalactivemtd=\App\Models\User::where('status','=','Active')->where('usertype','!=','')->where('updated_at','>',date('Y-m-01 00:00:00'))->count(); ?>
230 <h5>Users {!!$totalactivemtd!!} MTD/{!!$totalactive!!} Active</h5>
231 <div class="media-body" title="{!!$totalactivemtd!!}/{!!$totalactive!!} MTD Active/Total Active, {!!round($totalactivemtd*100/$totalactive,1)!!}%">
232 <div class="progress progress-small margin-none">
233 <div class="progress-bar progress-bar-primary" style="width: {!!round($totalactivemtd*100/$totalactive,1)!!}%"></div>
234 </div>
235 </div>
236 </div>
237 </div>
238 </div>
239 <!-- Listing ends-->
240 <!-- Listing -->
241 <div class="bg-gray-hover innerAll border-bottom">
242 <div class="media">
243 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
244 <a href="#" class="pull-left">
245 <img src="assets/images/people/avatar.jpg" class="media-object" width="39"/>
246 </a>
247 </div>
248 <a class="pull-right innerAll" href="#">
249 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
250 </a>
251 <div class="media-body">
252 <h5>Total Users {!!$totalactivemtd!!}/{!!$totalactive!!}/{!!$totalusers!!}</h5>
253 <div class="media-body" title="{!!$totalactive!!}/{!!$totalusers!!} Active/Total , {!!round($totalactive*100/$totalusers,1)!!}%">
254 <div class="progress progress-small margin-none">
255 <div class="progress-bar progress-bar-primary" style="width: {!!round($totalactive*100/$totalusers,1)!!}%"></div>
256 </div>
257 </div>
258 </div>
259 </div>
260 </div>
261 <!-- Listing ends-->
262
263 <!-- Listing -->
264 <div class="bg-gray-hover innerAll border-bottom">
265 <div class="media">
266 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
267 <a href="#" class="pull-left">
268 <img src="assets/images/people/author_file.jpg" class="media-object" width="39"/>
269 </a>
270 </div>
271 <a class="pull-right innerAll" href="#">
272 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
273 </a>
274 <div class="media-body">
275 <?php ?>
276 <h5>100 MB Space Usages</h5>
277 <div class="media-body" title='100 GB Limit'>
278 <div class="progress progress-small margin-none">
279 <div class="progress-bar progress-bar-primary" style="width: 50%"></div>
280 </div>
281 </div>
282 </div>
283 </div>
284 </div>
285 <!-- Listing ends-->
286
287
288
289 <!-- Listing -->
290 <div class="bg-gray-hover innerAll border-bottom">
291 <div class="media">
292 <div style="height:39px; width:39px; overflow:hidden" class="pull-left">
293 <a href="#" class="pull-left">
294 <img src="assets/images/people/author_content.jpg" class="media-object" width="39"/>
295 </a>
296 </div>
297 <a class="pull-right innerAll" href="#">
298 <!-- <span class="btn btn-primary btn-xs"><i class="fa fa-pencil"></i></span> -->
299 </a>
300 <div class="media-body">
301 <?php
302
303
304 ?>
305 <h5> Units Viewed Unique Users</h5>
306 <div class="media-body" title='50% , 50 Total Units'>
307 <div class="progress progress-small margin-none">
308 <div class="progress-bar progress-bar-primary" style="width: 50%"></div>
309 </div>
310 </div>
311 </div>
312 </div>
313 </div>
314 <!-- Listing ends-->
315
316
317
318 </div>
319 <!-- // END col-separator -->
320 <div class="clearfix"></div>
321 </div>
322 <!-- // END col-table -->
323
324 </div>
325 <!-- // END col-separator.box -->
326
327 </div>
328 <!-- // END col -->
329
330 </div>
331 <!-- // END row-app -->
332
333 </div>
334
335 <?php
336 }
337
338 if($stage=="settings")
339 {
340 ?>
341 <h5>QC Settings</h5>
342 <?php
343 }
344
345 return;
346 }
347 ?>
348
349
350
351
352
353 <div class="layout-app"><!-- row-app -->
354 <div class="row row-app">
355
356 <!-- col -->
357 <div class="col-md-2 col-sm-3">
358
359 <!-- col-separator -->
360 <div class="col-separator col-separator-first box col-unscrollable">
361
362 <!-- col-table -->
363 <div class="col-table" style='padding-left: 13px;padding-right: 13px;'>
364
365 <h4 class="innerAll margin-none border-bottom" style='background: #fff;'>Dialer Reports</h4>
366
367 <!-- col-table-row -->
368 <div class="col-table-row">
369
370 <!-- col-app -->
371 <div class="col-app col-unscrollable">
372
373 <!-- col-app -->
374 <div class="col-app">
375
376 <ul class="list-group list-group-1 margin-none borders-none" style='padding-right: 26px;'>
377
378 <!-- <li class="list-group-item">
379 <a href="#" onclick="doAjax('dialer/recqc?qcstage=dashboard','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Dashboard</a>
380 </li>-->
381 <li class="list-group-item">
382 <a href="#" onclick="doAjax('dialer/recqc?qcstage=list','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> QC List</a>
383 </li>
384
385 <?php if(Auth::user()->moduleACL("Dialer",true,true,true)){ ?>
386 <li class="list-group-item">
387 <a href="#" onclick="doAjax('dialer/recqc?qcstage=settings','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> QC Settings</a>
388 </li>
389 <?php } ?>
390
391
392 </ul>
393
394
395 </div>
396 <!-- // END col-app -->
397
398 </div>
399 <!-- // END col-app -->
400
401 </div>
402 <!-- // END col-table-row -->
403
404 </div>
405 <!-- // END col-table -->
406
407 </div>
408 <!-- // END col-separator.box -->
409
410 </div>
411 <!-- // END col -->
412
413 <!-- col -->
414 <div class="col-md-10 col-sm-9" style='border-right:13px solid #eaeaea'>
415
416 <!-- col-separator.box -->
417 <div class="col-separator col-unscrollable box">
418
419 <!-- col-table -->
420 <div class="col-table">
421
422 <!-- <h4 class="innerAll margin-none border-bottom">My Sessions</h4> -->
423
424 <!-- col-table-row -->
425 <div class="col-table-row" style='background: #fff;'>
426
427 <!-- col-app -->
428 <div class="col-app col-unscrollable">
429
430 <!-- col-app -->
431 <div class="col-app" style='position:relative'>
432
433 <div class="" id=rightmainreportdiv>
434 <script>
435 doAjax('dialer/recqc?qcstage=list','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
436 </script>
437 </div>
438
439 </div>
440 <!-- // END col-app -->
441
442 </div>
443 <!-- // END col-app.col-unscrollable -->
444
445 </div>
446 <!-- // END col-table-row -->
447
448 </div>
449 <!-- // END col-table -->
450
451 </div>
452 <!-- // END col-separator.box -->
453
454 </div>
455 <!-- // END col -->
456
457 </div>
458 <!-- // END row-app -->
459
460
461
462
463 </div>
application/resources/views/layout/module/reports/relationship.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCallArchive;
3 use App\Models\CRMCall;
4 use App\Models\User;
5 use App\Jobs\KHRMSLib;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9
10
11 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
12 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
13
14 $prevlogdate = strtotime(date('Y-m-d', strtotime('-7 day')));
15
16 $i=0;
17 if($logdate < $prevlogdate)
18 {
19 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('type','!=','Inbound');
20
21 }
22 else
23 {
24 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('type','!=','Inbound');
25
26 }
27
28
29 if($dashboarduser->usertype != 'Admin')
30 {
31 $uidlist=array($dashboarduser->id);
32 $allusers=User::where(function ($query) use($dashboarduser) {
33 $query->where('supervisor','=',$dashboarduser->username)
34 ->orWhere('lteam2','=',$dashboarduser->username)
35 ->orWhere('lteam','=',$dashboarduser->username);
36 })->get();
37
38 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
39
40
41 $roclientstr=array();$didlinesstr=array();
42 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
43 $oclientlst=$wakka->clientsReadAccess();
44 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
45 {
46 $roclientstr[]="$tclnt";
47
48 $mastersdata=$wakka->getCompanyMaster($tclnt);
49 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
50 }
51
52 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
53 $query//->orWhereIn('client',$roclientstr)
54 ->orWhereIn('user_id',$uidlist)
55 ->orWhereIn('did',$didlinesstr);
56 });
57
58 }
59
60 if(Input::get('sort')=='cpu')$alist=$alist->orderBy("callSec","DESC");
61 else $alist=$alist->orderBy("id","DESC");
62 $alist=$alist->get();
63 /*
64
65
66 $userarr=array();
67 $i=sizeof($alist);if(!empty($_GET['sort']))$i=1;
68 $totaltime=0;$ttlovr10=0;$ttlovr5=0;$ttlovr1=0;$ttlovr0=0;$outstr="";$usrcnt=0;
69 $totaltimeIn=0;$ttlovr10In=0;$ttlovr5In=0;$ttlovr1In=0;$ttlovr0In=0;$usrcntIn=0;
70 $actionarr=array();$actionarrIn=array();
71
72
73 */
74 if(Input::has("dllogxls"))
75 {
76 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
77
78 $inputFileType = "Excel5";
79 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
80 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
81 $baseRow = 3;
82
83 $tcol=0;$fieldsarr=array();$extrahdrarr=array();
84 $fieldsarr[$tcol++]='#';
85 $fieldsarr[$tcol++]='Date';
86 $fieldsarr[$tcol++]='User_id';
87 $fieldsarr[$tcol++]='Disposition';
88 $fieldsarr[$tcol++]='ClientCode';
89 $fieldsarr[$tcol++]='Services';
90 /*$fieldsarr[$tcol++]='SubDispo';
91 $fieldsarr[$tcol++]='CB';
92 $fieldsarr[$tcol++]='Number';
93 $fieldsarr[$tcol++]='ClientCode';
94 $fieldsarr[$tcol++]='CurrentStatus';
95 $fieldsarr[$tcol++]='LegalStatus';
96 $fieldsarr[$tcol++]='Data';
97 $fieldsarr[$tcol++]='SubData';
98
99 $fieldsarr[$tcol++]='State';
100 $fieldsarr[$tcol++]='HSource';
101 $fieldsarr[$tcol++]='Type';
102 $fieldsarr[$tcol++]='Status';
103 $fieldsarr[$tcol++]='StatusCode';
104 $fieldsarr[$tcol++]='StatusStr';
105 $fieldsarr[$tcol++]='DialLine';
106 $fieldsarr[$tcol++]='DID';
107 $fieldsarr[$tcol++]='WaitSec';
108 $fieldsarr[$tcol++]='CallSec';
109 $fieldsarr[$tcol++]='TalkSec';
110 $fieldsarr[$tcol++]='DispoSec';
111 $fieldsarr[$tcol++]='Remarks';*/
112
113 $highestColumn = sizeof($fieldsarr);
114 for ($head = 0; $head < $highestColumn; $head++){
115 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
116 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $fieldsarr[$head]);
117 }
118
119 $ii=1;
120 foreach($alist as $aline)
121 {
122 $row = $baseRow++;
123 $col = 0;
124
125
126 $clientcode="";$currentstatus="";$legalstatus="";
127 if($aline->crm_id>0)
128 {
129 $user=$wakka->getPerson($aline->crm_id);
130 $clientcode=$user["peopledata"]["clientcode"];
131 $currentstatus=$user["peopledata"]["currentstatus"];
132 $legalstatus=$user["peopledata"]["legalstatus"];
133 }
134 $tpostdata=json_decode($aline->data,true);
135 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
136 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
137 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
138
139
140
141
142 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
143 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
144 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
145
146
147 $userdata=json_decode($aline->userdata,true);
148 if(!empty($userdata)){
149 foreach ($userdata as $key=>$val) {
150 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ii++);
151 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($Date);
152 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($User_id);
153 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($Disposition);
154 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ClientCode);
155 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($val);
156 }
157 }else{
158 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ii++);
159 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($Date);
160 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($User_id);
161 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($Disposition);
162 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ClientCode);
163 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit();
164 }
165
166 }
167
168
169 header('Content-Type: application/vnd.ms-excel');
170 header('Content-Disposition: attachment;filename="Relationship.xls"');
171 header('Cache-Control: max-age=0');
172
173 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
174 $objWriter->save('php://output');
175
176 return ;
177 }
178
179
180
181 foreach($alist as $aline)
182 {
183 $clientcode="";
184 $userdata=json_decode($aline->userdata,true);
185
186
187 if($aline->crm_id>0)
188 {
189 $user=$wakka->getPerson($aline->crm_id);
190 $clientcode=$user["peopledata"]["clientcode"];
191 }
192 $tpostdata=json_decode($aline->data,true);
193 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
194 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
195 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
196
197 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
198 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
199 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
200
201 if(!empty($userdata)){
202 foreach ($userdata as $key=>$val) {
203 $outstr.="<tr><td>".$i++."</td>
204 <td title='$fulldate'>".explode(" ",$fulldate)[0]."</td>
205 <td>".$username."</td>
206 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
207 <td>$clientcode</td>
208 <td>$val</td>
209 </tr>";
210 }
211 }else{
212 $outstr.="<tr><td>".$i++."</td>
213 <td title='$fulldate'>".explode(" ",$fulldate)[0]."</td>
214 <td>".$username."</td>
215 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
216 <td>$clientcode</td>
217 <td></td>
218 </tr>";
219 }
220
221
222
223
224 if($aline->type=='Inbound')
225 {
226 if($talktime>120000)$ttlovr10In++;
227 else if($talktime>60000)$ttlovr5In++;
228 else if($talktime>30000)$ttlovr1In++;
229 else if($talktime>1000)$ttlovr0In++;
230
231 $totaltimeIn+=round($talktime/1000,2);
232 $usrcntIn++;
233
234 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
235 if(!isset($actionarrIn[$turl]))$actionarrIn[$turl]=array('cnt'=>0,'time'=>0);
236 $actionarrIn[$turl]['cnt']++;
237 $actionarrIn[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
238 }
239 else
240 {
241 if($talktime>120000)$ttlovr10++;
242 else if($talktime>60000)$ttlovr5++;
243 else if($talktime>30000)$ttlovr1++;
244 else if($talktime>1000)$ttlovr0++;
245
246 $totaltime+=round($talktime/1000,2);
247 $usrcnt++;
248
249 $turl=$aline->status." - ".$aline->statuscode." - ".$aline->substatus;
250 if(!isset($actionarr[$turl]))$actionarr[$turl]=array('cnt'=>0,'time'=>0);
251 $actionarr[$turl]['cnt']++;
252 $actionarr[$turl]['time']+=round(($aline->callSec+$talktime)/1000,2);
253 }
254
255 }
256 ?>
257
258
259
260 <div class=innerAll>
261
262
263
264
265 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
266 <script>
267 function showExtraPost(varstr)
268 {
269 doAjax("hr?action=LiveUsers","getpostdata="+varstr,"dialoglog");
270
271 $('#dialoglog').dialog('open');
272 return false;
273 }
274
275 $(document).ready(function()
276 {
277 if(!$('#dialoglog').hasClass('ui-dialog-content'))
278 {
279 $('#dialoglog').dialog({
280 autoOpen: false,
281 width: '70%',
282 buttons: {
283 "Ok": function() {
284 $(this).dialog("close");
285 },
286 "Cancel": function() {
287 $(this).dialog("close");
288 }
289 }
290 });
291 }
292
293 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
294 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
295 });
296 </script>
297 <div style="float:left;width:50%">
298
299 Search <input id=filter name="filter" type="text">
300 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='callLogReloadFun("");' />
301
302 </div>
303 <div style="float:left;width:50%">
304
305
306 <button class="pull-right btn btn-sm btn-default" onclick='dlCalllogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
307
308 </div>
309 <div style="clear:both"></div>
310 <hr>
311
312 <?php
313 $categories=array();$avgarr=array();$cntarr=array();
314 foreach($actionarr as $act=>$actarr)
315 {
316 if($actarr['cnt']>sizeof($alist)/150)
317 {
318
319 $categories[]="'$act'";
320 $avgarr[]=-round($actarr['time']/$actarr['cnt'],2);
321 $cntarr[]=$actarr['cnt'];
322 }
323 }
324
325 array_multisort($cntarr,$avgarr,$categories);
326
327
328
329 $categoriesIn=array();$avgarrIn=array();$cntarrIn=array();
330 foreach($actionarrIn as $act=>$actarr)
331 {
332 if($actarr['cnt']>sizeof($alist)/150)
333 {
334
335 $categoriesIn[]="'$act'";
336 $avgarrIn[]=-round($actarr['time']/$actarr['cnt'],2);
337 $cntarrIn[]=$actarr['cnt'];
338 }
339 }
340
341 array_multisort($cntarrIn,$avgarrIn,$categoriesIn);
342 ?>
343
344
345
346 <div class=col-md-10>
347
348 <script>
349
350
351 function callLogReloadFun(sortby)
352 {
353 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
354
355 doAjax('dialer/calllog?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
356 }
357 function getCallRec(id)
358 {
359 doAjax("dialer/calllog","getCallRec=1&calllog="+id,'recspan_'+id,'rec_ajax','singlefail','GET');
360 }
361 function dlCalllogXls()
362 {
363 window.open('dialer/relationship?dllogxls=1&logdate='+$("#modfrom").val());return false;
364 }
365 </script>
366
367 </div>
368
369 <div style='clear:both'></div>
370
371 <div class=col-md-10>
372
373 <script>
374
375 </script>
376
377 </div>
378
379 <div style='clear:both'></div>
380
381 <div style='overflow:auto'>
382 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
383 <thead>
384 <tr>
385 <th>#</th>
386 <th>Date</th>
387 <th>User_id</th>
388 <th>Disposition</th>
389 <th>ClientCode</th>
390 <th>Services</th>
391 </tr>
392 </thead>
393 <?php echo $outstr; ?>
394 </table>
395 </div>
396 <?php
397 function convert($size)
398 {
399 $unit=array('b','kb','mb','gb','tb','pb');
400 return @round($size/pow(1024,($i=floor(log($size,1024)))),2).' '.$unit[$i];
401 }
402
403 echo "<br>".convert(memory_get_peak_usage(true)); // 123 kb
404
405
406 ?>
407 <div id=dialoglog></div>
408
409
410
411
412
413 </div>
application/resources/views/layout/module/reports/relationshipreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCallArchive;
3 use App\Models\CRMCall;
4 use App\Models\User;
5 use App\Jobs\KHRMSLib;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9
10
11 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
12 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
13
14 $prevlogdate = strtotime(date('Y-m-d', strtotime('-7 day')));
15
16 $i=0;
17 if($logdate < $prevlogdate)
18 {
19 $alist=CRMCallArchive::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('type','!=','Inbound');
20
21 }
22 else
23 {
24 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60))->where('type','!=','Inbound');
25 }
26
27
28 if($dashboarduser->usertype != 'Admin')
29 {
30 $uidlist=array($dashboarduser->id);
31 $allusers=User::where(function ($query) use($dashboarduser) {
32 $query->where('supervisor','=',$dashboarduser->username)
33 ->orWhere('lteam2','=',$dashboarduser->username)
34 ->orWhere('lteam','=',$dashboarduser->username);
35 })->get();
36
37 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
38
39
40 $roclientstr=array();$didlinesstr=array();
41 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
42 $oclientlst=$wakka->clientsReadAccess();
43 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
44 {
45 $roclientstr[]="$tclnt";
46
47 $mastersdata=$wakka->getCompanyMaster($tclnt);
48 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
49 }
50
51 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
52 $query//->orWhereIn('client',$roclientstr)
53 ->orWhereIn('user_id',$uidlist)
54 ->orWhereIn('did',$didlinesstr);
55 });
56
57 }
58
59 if(Input::get('sort')=='cpu')$alist=$alist->orderBy("callSec","DESC");
60 else $alist=$alist->orderBy("id","DESC");
61 $alist=$alist->get();
62 /*
63
64
65 $userarr=array();
66 $i=sizeof($alist);if(!empty($_GET['sort']))$i=1;
67 $totaltime=0;$ttlovr10=0;$ttlovr5=0;$ttlovr1=0;$ttlovr0=0;$outstr="";$usrcnt=0;
68 $totaltimeIn=0;$ttlovr10In=0;$ttlovr5In=0;$ttlovr1In=0;$ttlovr0In=0;$usrcntIn=0;
69 $actionarr=array();$actionarrIn=array();
70
71
72 */
73 $callarraid='';
74 $crm_id='';
75 foreach($alist as $aline)
76 {
77 if($aline->crm_id>0)$crm_id.=$aline->crm_id.",";
78 }
79 $crm_id=substr($crm_id,0,-1);
80 $crm_id=explode(",", $crm_id);
81 $clientcodearr=DB::table('records')->select('clientcode','id','currentstatus','legalstatus')->whereIn('id',$crm_id)->get();
82 foreach ($clientcodearr as $clientid)
83 {
84 $clientcodeval[$clientid->id]=$clientid->clientcode;
85 }
86
87 if(Input::has("dllogxls"))
88 {
89
90 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
91
92
93 $inputFileType = "Excel5";
94 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
95 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
96 $baseRow = 3;
97
98 $tcol=0;$fieldsarr=array();$extrahdrarr=array();
99 $fieldsarr[$tcol++]='#';
100 $fieldsarr[$tcol++]='Date';
101 $fieldsarr[$tcol++]='User_id';
102 $fieldsarr[$tcol++]='Disposition';
103 $fieldsarr[$tcol++]='ClientCode';
104 $fieldsarr[$tcol++]='Services';
105
106
107 $highestColumn = sizeof($fieldsarr);
108 for ($head = 0; $head < $highestColumn; $head++)
109 {
110 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
111 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $fieldsarr[$head]);
112 }
113
114 $ii=1;
115 foreach($alist as $aline)
116 {
117 //$row = $baseRow++;
118 $col = 0;
119
120
121 $clientcode="";
122 $tpostdata=json_decode($aline->data,true);
123 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
124 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
125 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
126 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
127
128 $val='';
129
130 $userdata=json_decode($aline->userdata,true);
131 //echo "<pre>".print_r($userdata)."<br>";
132 if(!empty($userdata))
133 {
134 foreach ($userdata as $key=>$val)
135 {
136
137 if($val!="")
138 {
139 $row = $baseRow++;
140 $col=0;
141 $clientcode="";
142 if($aline->crm_id>0)
143 {
144 //$user=$wakka->getPerson($aline->crm_id);
145 //$clientcode=$user["peopledata"]["clientcode"];
146 $clientcode=$clientcodeval[$aline->crm_id];
147 }
148 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($ii++);
149 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($fulldate);
150 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($username);
151 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($aline->userstatus);
152 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($clientcode);
153 $objPHPExcel->getActiveSheet()->getCellByColumnAndRow($col++,$row)->setValueExplicit($val);
154 }
155
156 }
157 }
158
159 }
160
161
162 header('Content-Type: application/vnd.ms-excel');
163 header('Content-Disposition: attachment;filename="Relationship.xls"');
164 header('Cache-Control: max-age=0');
165
166 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
167 $objWriter->save('php://output');
168
169 return ;
170 }
171
172
173
174 foreach($alist as $aline)
175 {
176 $clientcode="";
177 $userdata=json_decode($aline->userdata,true);
178
179
180 if($aline->crm_id>0)
181 {
182 //$user=$wakka->getPerson($aline->crm_id);
183 //$clientcode=$user["peopledata"]["clientcode"];
184 $clientcode=$clientcodeval[$aline->crm_id];
185 }
186 $tpostdata=json_decode($aline->data,true);
187 $fulldate=date("Y-m-d H:i:s",strtotime($aline->created_at)-($dashboarduser->timezone*60));
188 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
189 $length=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
190
191 if(!isset($userarr[$aline->user_id])&&$aline->user_id>0)$userarr[$aline->user_id]=User::find($aline->user_id);
192 $dispname="";if(isset($userarr[$aline->user_id]))$dispname=$userarr[$aline->user_id]->dispname();
193 $username="";if(isset($userarr[$aline->user_id]))$username=$userarr[$aline->user_id]->username;
194
195 if(!empty($userdata)){
196 foreach ($userdata as $key=>$val)
197 {
198 if($val!="")
199 {
200 $outstr.="<tr><td>".$i++."</td>
201 <td title='$fulldate'>".explode(" ",$fulldate)[0]."</td>
202 <td>".$username."</td>
203 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
204 <td>$clientcode</td>
205 <td>$val</td>
206 </tr>";
207 }
208
209 }
210 }
211 /*else
212 {
213 $outstr.="<tr><td>".$i++."</td>
214 <td title='$fulldate'>".explode(" ",$fulldate)[0]."</td>
215 <td>".$username."</td>
216 <td title='".str_replace("'"," ",$aline->userremarks)."'>".$aline->userstatus."</td>
217 <td>$clientcode</td>
218 <td></td>
219 </tr>";
220 }*/
221 }
222 ?>
223
224
225
226 <div class=innerAll>
227
228
229
230
231 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
232 <script>
233 function showExtraPost(varstr)
234 {
235 doAjax("hr?action=LiveUsers","getpostdata="+varstr,"dialoglog");
236
237 $('#dialoglog').dialog('open');
238 return false;
239 }
240
241 $(document).ready(function()
242 {
243 if(!$('#dialoglog').hasClass('ui-dialog-content'))
244 {
245 $('#dialoglog').dialog({
246 autoOpen: false,
247 width: '70%',
248 buttons: {
249 "Ok": function() {
250 $(this).dialog("close");
251 },
252 "Cancel": function() {
253 $(this).dialog("close");
254 }
255 }
256 });
257 }
258
259 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
260 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
261 });
262 </script>
263 <div style="float:left;width:50%">
264
265 Search <input id=filter name="filter" type="text">
266 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='callLogReloadFun("");' />
267
268 </div>
269 <div style="float:left;width:50%">
270
271
272 <button class="pull-right btn btn-sm btn-default" onclick='dlCalllogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
273
274 </div>
275 <div style="clear:both"></div>
276 <hr>
277
278 <?php
279 /*$categories=array();$avgarr=array();$cntarr=array();
280 foreach($actionarr as $act=>$actarr)
281 {
282 if($actarr['cnt']>sizeof($alist)/150)
283 {
284
285 $categories[]="'$act'";
286 $avgarr[]=-round($actarr['time']/$actarr['cnt'],2);
287 $cntarr[]=$actarr['cnt'];
288 }
289 }
290
291 array_multisort($cntarr,$avgarr,$categories);
292
293
294
295 $categoriesIn=array();$avgarrIn=array();$cntarrIn=array();
296 foreach($actionarrIn as $act=>$actarr)
297 {
298 if($actarr['cnt']>sizeof($alist)/150)
299 {
300
301 $categoriesIn[]="'$act'";
302 $avgarrIn[]=-round($actarr['time']/$actarr['cnt'],2);
303 $cntarrIn[]=$actarr['cnt'];
304 }
305 }
306
307 array_multisort($cntarrIn,$avgarrIn,$categoriesIn);*/
308 ?>
309
310
311
312 <div class=col-md-10>
313
314 <script>
315
316
317 function callLogReloadFun(sortby)
318 {
319 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
320
321 doAjax('dialer/relationshipreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
322 }
323
324 function dlCalllogXls()
325 {
326 window.open('dialer/relationshipreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
327 }
328 </script>
329
330 </div>
331
332 <div style='clear:both'></div>
333
334 <div class=col-md-10>
335
336 <script>
337
338 </script>
339
340 </div>
341
342 <div style='clear:both'></div>
343
344 <div style='overflow:auto'>
345 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
346 <thead>
347 <tr>
348 <th>#</th>
349 <th>Date</th>
350 <th>User_id</th>
351 <th>Disposition</th>
352 <th>ClientCode</th>
353 <th>Services</th>
354 </tr>
355 </thead>
356 <?php echo $outstr; ?>
357 </table>
358 </div>
359 <?php
360 function convert($size)
361 {
362 $unit=array('b','kb','mb','gb','tb','pb');
363 return @round($size/pow(1024,($i=floor(log($size,1024)))),2).' '.$unit[$i];
364 }
365
366 echo "<br>".convert(memory_get_peak_usage(true)); // 123 kb
367
368
369 ?>
370 <div id=dialoglog></div>
371
372
373
374
375
376 </div>
application/resources/views/layout/module/reports/reporthead.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\CRMCallArchive;
4 use App\Models\User;
5 use App\Jobs\KHRMSLib;
6
7 $wakka = new KHRMSLib();
8 $dashboarduser=Auth::user();
9 $timeoffset = $dashboarduser->timezone; //-330; //$dashboarduser->timezone;\
10 //$timeoffset = $timeoffset*60;
11 $timeoffset = 0;
12
13 $logtime =(isset($_GET['logtime'])) ? $_GET['logtime'] :9;
14 $logtimeto =(isset($_GET['logtimeto']))? $_GET['logtimeto']:20;
15 $logdate =(isset($_GET['logdate'])) ? strtotime($_GET['logdate']." ".$logtime.":00:00")
16 : strtotime(date("Y-m-d")." 09:00:00");
17 $logdateto =(isset($_GET['logdateto']))? strtotime($_GET['logdateto']." ".$logtimeto.":00:00")
18 : strtotime(date("Y-m-d")." 20:00:00");
19 $campaign =explode('||', (isset($_GET['campaign'])) ? $_GET['campaign'] : "All");
20 $state =explode('||', (isset($_GET['state'])) ? $_GET['state'] : "All");
21 $product =explode('||', (isset($_GET['product'])) ? $_GET['product'] : "All");
22 $bucket =explode('||', (isset($_GET['bucket'])) ? $_GET['bucket'] : "All");
23
24 $clientlist =$wakka->clientsReadAccess(); $clientlist; $clientlist[0] = 'All';
25
26 $alist=DB::table('crmcalls_archive AS c')->leftJoin('records', 'c.crm_id', '=', 'records.id')->where('c.user_id','!=',0);
27 $alist=$alist ->where('c.created_at','>=',date("Y-m-d H:i:s",$logdate))
28 ->where('c.created_at','<=',date("Y-m-d H:i:s",$logdateto));
29
30 $displayAdv = 'none';
31 if(!in_array('All', $campaign)) {
32 $displayAdv = 'block';
33 $alist =$alist->whereIn('c.client',$campaign);
34 }
35
36 $userarr=array();
37 $allusers = DB::table('users as u1')->leftjoin('users AS u2', 'u2.username', '=', 'u1.supervisor')
38 ->select('u1.id','u1.username','u1.fullname AS telecaller', 'u2.fullname AS sepervisor');
39
40 if($dashboarduser->usertype != 'Admin')
41 {
42 $uidlist=array($dashboarduser->id);
43 $allusers=$allusers->where(function ($query) use($dashboarduser) {
44 $query->where('u1.supervisor','=',$dashboarduser->username)
45 ->orWhere('u1.lteam2','=',$dashboarduser->username)
46 ->orWhere('u1.lteam','=',$dashboarduser->username);
47 })->get();
48
49 foreach($allusers as $tuser)
50 {
51 $uidlist[]=$tuser->id;
52 $userarr[$tuser->id] = $tuser;
53 }
54 $alist=$alist->whereIn('c.user_id',$uidlist);
55
56 /*$roclientstr=array();$didlinesstr=array();
57 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
58
59 if(!empty($clientlist))foreach($clientlist as $tclnt)if($tclnt!="")
60 {
61 $roclientstr[]="$tclnt";
62
63 $mastersdata=$wakka->getCompanyMaster($tclnt);
64 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
65 }
66
67 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
68 $query->orWhereIn('c.client',$roclientstr)
69 ->orWhereIn('c.did',$didlinesstr);
70 });*/
71 }
72 else {
73 $allusers=$allusers->get();
74 foreach($allusers as $tuser)
75 {
76 $userarr[$tuser->id] = $tuser;
77 }
78 }
application/resources/views/layout/module/reports/reports.blade.php 0 → 100755
1 <div class="layout-app">
2
3 <!-- row-app -->
4 <div class="row row-app">
5
6 <!-- col -->
7 <div class="col-md-2 col-sm-3">
8
9 <!-- col-separator -->
10 <div class="col-separator col-separator-first box col-unscrollable">
11
12 <!-- col-table -->
13 <div class="col-table" style='padding-left: 13px;padding-right: 13px;'>
14
15 <h4 class="innerAll margin-none border-bottom" style='background: #fff;'>Dialer Reports</h4>
16
17 <!-- col-table-row -->
18 <div class="col-table-row">
19
20 <!-- col-app -->
21 <div class="col-app col-unscrollable">
22
23 <!-- col-app -->
24 <div class="col-app">
25
26 <ul class="list-group list-group-1 margin-none borders-none" style='padding-right: 26px;'>
27 <li class="list-group-item">
28 <a href="#" onclick="doAjax('report/liveusers','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Live</a>
29 </li>
30
31 <li class="list-group-item">
32 <a href="#" onclick="doAjax('report/calllog','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Call</a>
33 </li>
34
35 <li class="list-group-item">
36 <a href="#" onclick="doAjax('report/agenttime','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Login</a>
37 </li>
38 <li class="list-group-item">
39 <a href="#" onclick="doAjax('report/agenttimeAverage','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Login Average</a>
40 </li>
41 <li class="list-group-item">
42 <a href="#" onclick="doAjax('report/campreport','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Time</a>
43 </li>
44 <li class="list-group-item">
45 <a href="#" onclick="doAjax('report/statusreport','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i> Status</a>
46 </li>
47
48 <li class="list-group-item">
49 <a href="#" onclick="doAjax('report/relationshipreport','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');return false"><i class="fa fa-circle-o"></i>Relationship</a>
50 </li>
51 </ul>
52 </div>
53 <!-- // END col-app -->
54
55 </div>
56 <!-- // END col-app -->
57
58 </div>
59 <!-- // END col-table-row -->
60
61 </div>
62 <!-- // END col-table -->
63
64 </div>
65 <!-- // END col-separator.box -->
66
67 </div>
68 <!-- // END col -->
69
70 <!-- col -->
71 <div class="col-md-10 col-sm-9" style='border-right:13px solid #eaeaea'>
72
73 <!-- col-separator.box -->
74 <div class="col-separator col-unscrollable box">
75
76 <!-- col-table -->
77 <div class="col-table">
78
79 <!-- col-table-row -->
80 <div class="col-table-row" style='background: #fff;'>
81
82 <!-- col-app -->
83 <div class="col-app col-unscrollable">
84
85 <!-- col-app -->
86 <div class="col-app" style='position:relative'>
87
88 <div class="" id=rightmainreportdiv>
89 <script>
90
91 doAjax('report/liveusers','','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
92
93 </script>
94 </div>
95
96 </div>
97 <!-- // END col-app -->
98
99 </div>
100 <!-- // END col-app.col-unscrollable -->
101
102 </div>
103 <!-- // END col-table-row -->
104
105 </div>
106 <!-- // END col-table -->
107
108 </div>
109 <!-- // END col-separator.box -->
110
111 </div>
112 <!-- // END col -->
113
114 </div>
115 <!-- // END row-app -->
116 </div>
...\ No newline at end of file ...\ No newline at end of file
application/resources/views/layout/module/reports/rlppbwise.blade.php 0 → 100644
1 <?php
2 use App\Jobs\KHRMSLib;
3 use App\Models\CRMCall;
4
5 $wakka=new KHRMSLib();
6 $roclientlst=$wakka->clientsReadAccess();
7 if(isset($_GET['pbcode']))$pbcode=$_GET['pbcode'];
8 else $pbcode='';
9
10 $alist=DB::table('p11086_cop_rlp_pb_base_uat')
11 ->select(DB::Raw("*"))
12 ->where('pbcode','=',$pbcode)
13 ->get();
14 //print_r($alist);
15
16 ?>
17 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
18
19 <div class="layout-app"><!-- row-app -->
20 <div class="row row-app">
21
22 <div class="col-md-12">
23
24 <div class="col-separator col-separator-first col-unscrollable box">
25 <div style='clear:both;margin:2% 0 0 1%;border: 2px solid #F5F5F5;padding:2%;border-radius: 5px;'>
26 <center><h4>RLP PB WISE</center>
27
28 <br>
29 <div class='container'>
30
31 PB CODE:<select id='pb_code' class=select2multi style="width:20%;" onclick="pbcodeSelect();">
32 <?php foreach($roclientlst as $c){$s="";if($c==$pbcode)$s='selected';echo "<option value='$c' $s>$c</option>";} ?>
33 </select>
34 </div>
35 </div>
36 </div>
37 <div style='overflow:auto;margin-top: 10px;'>
38 <table id='logtable' class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px';margin:0; border:1px solid #BBB;>
39 <thead>
40 <tr>
41 <th>Product</th>
42 <th>Opportunity</th>
43 <th>Contacted</th>
44 <th>Pitched</th>
45 <th>LG</th>
46 </tr>
47 </thead>
48 <tr>
49 <td>AL</td>
50 <td><?php echo $alist[0]->al_qm_opp + $alist[0]->al_upg_opp + $alist[0]->al_al_cnc_opp + $alist[0]->al_pa_opp + $alist[0]->al_zip_opp ?></td>
51 <td><?php echo $alist[0]->al_called_opp ?></td>
52 <td><?php echo $alist[0]->al_pitch ?></td>
53 <td><?php echo $alist[0]->al_lg ?></td>
54 </tr>
55 <tr>
56 <td>PL/BL</td>
57 <td><?php echo $alist[0]->pl_10sec_opp+$alist[0]->pl_pa_opp+$alist[0]->pl_pq_opp+$alist[0]->bl_10sec_opp+$alist[0]->bl_pq_opp ?></td>
58 <td><?php echo $alist[0]->pl_called_opp ?></td>
59 <td><?php echo $alist[0]->pl_pitch ?></td>
60 <td><?php echo $alist[0]->pl_lg ?></td>
61 </tr>
62 <tr>
63 <td>Retail Assets</td>
64 <td><?php echo $alist[0]->twl_pa_opp+$alist[0]->hl_pq_opp+$alist[0]->hl_bt_opp+$alist[0]->gl_pitch+$alist[0]->las_opp+$alist[0]->lap_opp ?></td>
65 <td><?php echo $alist[0]->twl_called_opp+$alist[0]->hl_called_opp+$alist[0]->las_called_opp+$alist[0]->lap_called_opp ?></td>
66 <td><?php echo $alist[0]->twl_pitch+$alist[0]->hl_pitch+$alist[0]->gl_pitch+$alist[0]->las_pitch ?></td>
67 <td><?php echo $alist[0]->twl_lg+$alist[0]->hl_lg+$alist[0]->gl_lg+$alist[0]->las_lg+$alist[0]->lap_lg ?></td>
68 </tr>
69 <tr>
70 <td>HSL</td>
71 <td><?php echo $alist[0]->hsl_opp ?></td>
72 <td><?php echo $alist[0]->hsl_called_opp ?></td>
73 <td><?php echo $alist[0]->hsl_pitch ?></td>
74 <td></td>
75 </tr>
76 <tr>
77 <td>Credit Card- New Sourcing</td>
78 <td><?php echo $alist[0]->cc_eli_new_opp ?></td>
79 <td><?php echo $alist[0]->cc_activation_opp ?></td>
80 <td><?php echo $alist[0]->cc_pitch ?></td>
81 <td><?php echo $alist[0]->cc_lg ?></td>
82 </tr>
83 <tr>
84 <td>Credit Card- LTD Activation on Carded</td>
85 <td><?php echo $alist[0]->cc_activation_opp ?></td>
86 <td><?php echo $alist[0]->cc_activation_called_opp ?></td>
87 <td></td>
88 <td</td>
89 </tr>
90 <tr>
91 <td>Insurance LI</td>
92 <td><?php echo $alist[0]->li_opp ?></td>
93 <td><?php echo $alist[0]->li_called_opp ?></td>
94 <td></td>
95 <td></td>
96 </tr>
97 <tr>
98 <td>FD</td>
99 <td><?php echo $alist[0]->fd_opp ?></td>
100 <td><?php echo $alist[0]->fd_called_opp ?></td>
101 <td><?php echo $alist[0]->fd_pitch ?></td>
102 <td></td>
103 </tr>
104 <tr>
105 <td>LTD Activation-Savings Account</td>
106 <td><?php echo $alist[0]->ltd_act_saving_opp ?></td>
107 <td><?php echo $alist[0]->ltd_act_saving_opp ?></td>
108 <td></td>
109 <td></td>
110 </tr>
111 <tr>
112 <td>NB/MB Activations</td>
113 <td><?php echo $alist[0]->mb_opp ?></td>
114 <td><?php echo $alist[0]->mb_called_opp ?></td>
115 <td><?php echo $alist[0]->mb_pitch ?></td>
116 <td><?php echo $alist[0]->nb_mb_lg ?></td>
117 </tr>
118 <tr>
119 <td>Aadhar Seeding</td>
120 <td><?php echo $alist[0]->aadhaar_opp ?></td>
121 <td><?php echo $alist[0]->aadhaar_called_opp ?></td>
122 <td><?php echo $alist[0]->aadhaar_pitch ?></td>
123 <td><?php echo $alist[0]->aadhaar_activation ?></td>
124 </tr>
125 <tr>
126 <td>Digital Activation</td>
127 <td><?php echo $alist[0]->digi2_score_opp ?></td>
128 <td><?php echo $alist[0]->digi2_score_called_opp ?></td>
129 <td></td>
130 <td></td>
131 </tr>
132 <tr>
133 <td>BillPayments</td>
134 <td><?php echo $alist[0]->digi_billpay_opp ?></td>
135 <td><?php echo $alist[0]->digi_billpay_called_opp ?></td>
136 <td><?php echo $alist[0]->bill_pay_pitch ?></td>
137 <td></td>
138 </tr>
139 <tr>
140 <td>Financial Transactions</td>
141 <td><?php echo $alist[0]->digi_basic_banking_opp ?></td>
142 <td><?php echo $alist[0]->digi_basic_banking_called_opp ?></td>
143 <td></td>
144 <td></td>
145 </tr>
146 <tr>
147 <td>Digital 2.0 Score(Ecom Shopping Inactive)</td>
148 <td><?php echo $alist[0]->digi_ecom_shopping_opp ?></td>
149 <td><?php echo $alist[0]->digi_ecom_shopping_called_opp ?></td>
150 <td></td>
151 <td> </td>
152 </tr>
153 <tr>
154 <td>Digital 2.0 Score(Investment Inactive)</td>
155 <td><?php echo $alist[0]->digi_investment_opp ?></td>
156 <td><?php echo $alist[0]->digi_investment_called_opp ?></td>
157 <td><?php echo $alist[0]->invest_pitch ?></td>
158 <td></td>
159 </tr>
160 <tr>
161 <td>Reduction in Physical Transactions</td>
162 <td><?php echo $alist[0]->invest_pitch ?></td>
163 <td><?php echo $alist[0]->invest_pitch ?></td>
164 <td></td>
165 <td></td>
166 </tr>
167 <tr>
168 <td>% of Groups Contacted</td>
169 <td> </td>
170 <td> </td>
171 <td> </td>
172 <td> </td>
173 </tr>
174 <tr>
175 <td>Movement of Groups to higher engagement</td>
176 <td> </td>
177 <td> </td>
178 <td> </td>
179 <td></td>
180 </tr>
181 <tr>
182 <td>CASA Growth</td>
183 <td> </td>
184 <td> </td>
185 <td> </td>
186 <td> </td>
187 </tr>
188 <tr>
189 <td>Mutual Fund</td>
190 <td> </td>
191 <td> </td>
192 <td> </td>
193 <td> </td>
194 </tr>
195 </table>
196 </div>
197 <div id=dialoglog></div>
198 </div>
199 </div>
200 </div>
201 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
202 <script>
203 $(document).ready(function()
204 {
205 if(!$('#dialoglog').hasClass('ui-dialog-content'))
206 {
207 $('#dialoglog').dialog({
208 autoOpen: false,
209 width: '70%',
210 buttons: {
211 "Ok": function() {
212 $(this).dialog("close");
213 },
214 "Cancel": function() {
215 $(this).dialog("close");
216 }
217 }
218 });
219 }
220
221 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
222
223 });
224 function pbcodeSelect()
225 {
226 var pbcode=$('#pb_code').val();
227 doAjax('rlp?pbcode='+pbcode,'','content','ajax_rlp','singlethis','GET');
228 }
229 </script>
...\ No newline at end of file ...\ No newline at end of file
application/resources/views/layout/module/reports/searchform.blade.php 0 → 100644
1 <style>
2 #logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}
3 .select2-container-multi{height: 90px; overflow-y: auto;border: 1px solid #efefef;border-radius: 3px !important;}
4 .select2-container-active{height: 90px; overflow-y: auto;border: 1px solid #5897fb;border-radius: 3px !important;}
5 .select2-container-multi.select2-container-active.select2-choices{border:none !important; box-shadow: none !important;}
6 .select2-choices{border:none !important; box-shadow: none !important;}
7 .select2-drop,.select2-drop-active{border-color: #5897fb;margin-top: -9px;}
8 </style>
9
10 <?php
11 if($param) {
12 $clientlist = array_filter($clientlist, function($var) use ($param) { return (strpos(trim($var), $param) !== 0) ? false : true; });
13 }
14 ?>
15
16 <div class=innerAll>
17
18 <h4 style="float:left;width:50%;margin:10px 0;">{{ $reportTitle }}</h4>
19 <div style="float:right;width:50%" id="download_btn">
20 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download'><i class='fa fa-download'></i> Download</button>
21 </div>
22 <div style="clear:both"></div>
23 <hr style="margin-bottom: 5px;">
24 <div>
25 Search <input id=filter name="filter" type="text" style="border:1px solid #efefef; padding: 2px 10px;">&nbsp;&nbsp;
26 Date: From <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
27 <select id="modtime" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
28 <?php
29 foreach (range(0,23) as $hour) {
30 $selected = ($hour == $logtime) ? "selected" : "";
31 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
32 }
33 ?></select>
34 To <input size=10 id='modto' name='modto' type='text' value='<?php echo date("Y-m-d",$logdateto); ?>' onchange='statusLogReloadFun("");' />
35 <select id="modtimeto" style="border:1px solid #efefef;" onchange='statusLogReloadFun("");'>
36 <?php
37 foreach (range(0,23) as $hour) {
38 $selected = ($hour == $logtimeto) ? "selected" : "";
39 echo "<option value='$hour' $selected>".str_pad($hour, 2, "0", STR_PAD_LEFT) . ":00</option>";
40 }
41 ?></select>&nbsp;&nbsp;
42 <button class="pull-right btn btn-sm btn-default" onclick='$("#advance").toggle();' title='Advance Search'><i class='fa fa-search'></i> Advance Search</button>
43
44 <div style="clear:both"></div>
45 <div style="margin-top: 5px; display:{{ $displayAdv }};" id="advance">
46 <div style="width: 80%;" class="pull-left">
47 Campaign
48 <select id="campaignbox" multiple="multiple" style="width:25%" class=select2multi>
49 <?php foreach($clientlist as $c)
50 { $s="";
51 if($param) {
52 $s='selected';
53 echo "<option value='$c' $s>$c</option>";
54 } else {
55 if(in_array($c, $campaign))$s='selected';
56 echo "<option value='$c' $s>$c</option>";
57 }
58 }?>
59 </select>
60 </div>
61 <div style="margin-top: 5px;" class="pull-right">
62 <button class="pull-right btn btn-sm btn-default" onclick='statusLogReloadFun("");' title='Search'><i class='fa fa-search'></i> Search</button>
63 </div>
64 </div>
65 </div>
66
67 <div style="clear:both"></div>
68 <hr style="margin:5px;">
69 <script>
70 $(document).ready(function() {
71 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
72 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
73 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
74 });
75
76 function dataString()
77 {
78 var campaignStr = '';
79 $('#campaignbox :selected') .each(function(i, sel){
80 if(campaignStr != '') campaignStr = campaignStr + '||' + $(sel).val();
81 else campaignStr = $(sel).val();
82 });
83 return 'logdate='+$("#modfrom").val()+'&logtime='+$("#modtime").val()+'&logdateto='+$("#modto").val()+'&logtimeto='+$("#modtimeto").val()+'&campaign='+campaignStr;
84 }
85 function statusLogReloadFun(sortby)
86 {
87 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
88 var searchStr = dataString();
89 doAjax('dialer/{{ $returnblade }}?'+searchStr+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
90 }
91 function dlAgentlogXls()
92 {
93 var searchStr = dataString();
94 window.open('dialer/{{ $returnblade }}?dllogxls=1&'+searchStr);
95 return false;
96 }
97 function breakupXls(report,userId,column)
98 {
99 var searchStr = dataString();
100 window.open('dialer/breakupxls?report='+report+'&userId='+userId+'&column='+column+'&'+searchStr);
101 return false;
102 }
103
104 function displayMode(mode) {
105 if(mode == 'percent') {
106 $(".summation").hide();
107 $(".percent").show();
108 }
109 else {
110 $(".percent").hide();
111 $(".summation").show();
112 }
113 }
114 </script>
application/resources/views/layout/module/reports/statusreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6 $wakka = new KHRMSLib();
7 $dashboarduser=Auth::user();
8
9 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
10 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
11
12 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
13
14 //if(!$dashboarduser->moduleACL("Dialer",false,false,true))
15 if($dashboarduser->usertype != 'Admin')
16 {
17 $uidlist=array($dashboarduser->id);
18 $allusers=User::where(function ($query) use($dashboarduser) {
19 $query->where('supervisor','=',$dashboarduser->username)
20 ->orWhere('lteam2','=',$dashboarduser->username)
21 ->orWhere('lteam','=',$dashboarduser->username);
22 })->get();
23 // ->where(function ($query) {
24 // $query->where('status', '=', 'Active');
25 // })->get();
26
27 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
28
29
30 $roclientstr=array();$didlinesstr=array();
31 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
32 $oclientlst=$wakka->clientsReadAccess();
33 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
34 {
35 $roclientstr[]="$tclnt";
36
37 $mastersdata=$wakka->getCompanyMaster($tclnt);
38 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
39 }
40
41 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
42 $query->orWhereIn('client',$roclientstr)
43 ->orWhereIn('user_id',$uidlist)
44 ->orWhereIn('did',$didlinesstr);
45 });
46
47 }
48
49 $alist=$alist->get();
50
51 $userarr=array();$i=1;
52 $reporthead=array("#","UserId","User","Name","Count","Total");
53 $reportarray=array();
54 foreach($alist as $aline)
55 {
56 if(!isset($userarr[$aline->user_id]))$userarr[$aline->user_id]=User::find($aline->user_id);
57 $tuser=$userarr[$aline->user_id];
58
59 if(!isset($reportarray[$aline->user_id]))$reportarray[$aline->user_id]=array("#"=>$i++,"UserId"=>$tuser->id,"User"=>$tuser->username,"Name"=>$tuser->fullname,"Count"=>0,"Total"=>0,"Wait"=>0,"Call"=>0,"Talk"=>0,"Dispo"=>0);
60
61 $talktime=$aline->talkSec+$aline->recstartSec+$aline->recendSec;
62
63 $reportarray[$aline->user_id]["Count"]++;
64 $reportarray[$aline->user_id]["Total"]+=round(($aline->waitSec+$aline->callSec+$talktime+$aline->dispoSec)/1000,2);
65
66 $ststr=$aline->userstatus."-".$aline->usersubstatus;
67 if(!in_array($ststr,$reporthead))$reporthead[]=$ststr;
68
69 $reportarray[$aline->user_id][$ststr]++;
70 }
71
72 if(Input::has("dllogxls"))
73 {
74 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
75
76 $inputFileType = "Excel5";
77 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
78 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
79 $baseRow = 3;
80
81
82 $highestColumn = sizeof($reporthead);
83 for ($head = 0; $head < $highestColumn; $head++){
84 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
85 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
86 }
87
88 foreach($reportarray as $uid=>$uarr)
89 {
90 $row = $baseRow++;
91 $col = 0;
92
93 for ($head = 0; $head < $highestColumn; $head++){
94 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
95 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr[$reporthead[$head]]);
96 }
97 }
98
99
100 header('Content-Type: application/vnd.ms-excel');
101 header('Content-Disposition: attachment;filename="StatusLog.xls"');
102 header('Cache-Control: max-age=0');
103
104 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
105 $objWriter->save('php://output');
106
107 return ;
108 }
109
110
111
112 $highestColumn = sizeof($reporthead);
113 $outhead="<tr>";$outstr="";
114 for ($head = 0; $head < $highestColumn; $head++){
115 $outhead.="<td>".$reporthead[$head]."</td>";
116 }
117 $outhead.="</tr>";
118 foreach($reportarray as $uid=>$uarr)
119 {
120 if(!empty($uarr['UserId'])){
121 $outstr.="<tr>";
122 for ($head = 0; $head < $highestColumn; $head++){
123 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
124 }
125 $outstr.="</tr>";
126 }else{
127 $outstr.="<tr>";
128 for ($head = 0; $head < $highestColumn; $head++){
129 if($reporthead[$head]=='UserId'){
130 $outstr.="<td>Inbound</td>";
131 }else{
132 $outstr.="<td>".$uarr[$reporthead[$head]]."</td>";
133 }
134 }
135 $outstr.="</tr>";
136
137 }
138 }
139
140
141
142
143 //charts
144 $cat1=array();
145 $cat1arr=array();
146 foreach($reportarray as $uid=>$uarr)
147 {
148 $cat1[]="'$uarr[UserName]'";
149
150 for ($head = 5; $head < $highestColumn; $head++){
151 if(!isset($cat1arr[$reporthead[$head]]))$cat1arr[$reporthead[$head]]=array();
152
153 $cat1arr[$reporthead[$head]][$uarr["#"]]=round($uarr[$reporthead[$head]],1);
154 if(empty($cat1arr[$reporthead[$head]][$uarr["#"]]))$cat1arr[$reporthead[$head]][$uarr["#"]]=0;
155 }
156 }
157
158 $cat1arrstr="";
159 foreach($cat1arr as $name=>$data)
160 {
161 $extra="";if($name=="InboundDROP-InboundDROP")$extra=",visible: false";
162 $cat1arrstr.="{ name: '$name',\ndata : [";
163 $cat1arrstr.=implode(",",$data);
164 $cat1arrstr.="] $extra },\n";
165 }
166
167
168 $cat2=array();
169 foreach($reportarray as $uid=>$uarr)
170 {
171 for ($head = 5; $head < $highestColumn; $head++){
172 $cat2["'".$reporthead[$head]."'"]+=round($uarr[$reporthead[$head]],1);
173 }
174 }
175 ?>
176
177
178 <div class=innerAll>
179
180
181 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
182 <script>
183 $(document).ready(function()
184 {
185 if(!$('#dialoglog').hasClass('ui-dialog-content'))
186 {
187 $('#dialoglog').dialog({
188 autoOpen: false,
189 width: '70%',
190 buttons: {
191 "Ok": function() {
192 $(this).dialog("close");
193 },
194 "Cancel": function() {
195 $(this).dialog("close");
196 }
197 }
198 });
199 }
200
201 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
202 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
203 });
204 </script>
205 <div style="float:left;width:50%">
206
207 Search <input id=filter name="filter" type="text">
208 Date : <input size=10 id='modfrom' name='modfrom' type='text' value='<?php echo date("Y-m-d",$logdate); ?>' onchange='statusLogReloadFun("");' />
209
210 </div>
211 <div style="float:left;width:50%">
212
213
214 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
215
216 </div>
217 <div style="clear:both"></div>
218 <hr>
219
220 <!--div class=col-md-12>
221
222
223 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
224 <script>
225 $(function () {
226 $('#userlogschart1').highcharts({
227 chart: {
228 type: 'column'
229 },
230 title: {
231 text: ''
232 },
233 xAxis: {
234 labels:{
235 enabled:false//default is true
236 },
237 categories: [<?php echo implode(",",$cat1); ?>]
238 },
239 yAxis: {
240 min: 0,
241 title: {
242 text: ''
243 },
244 stackLabels: {
245 enabled: false,
246 // style: {
247 // fontWeight: '',
248 // color: (Highcharts.theme && Highcharts.theme.textColor) || 'gray'
249 // }
250 }
251 },
252 // legend: {
253 // align: 'right',
254 // x: -30,
255 // verticalAlign: 'top',
256 // y: 25,
257 // floating: true,
258 // backgroundColor: (Highcharts.theme && Highcharts.theme.background2) || 'white',
259 // borderColor: '#CCC',
260 // borderWidth: 1,
261 // shadow: false
262 // },
263 tooltip: {
264 headerFormat: '<b>{point.x}</b><br/>',
265 pointFormat: '{series.name}: {point.y}<br/>Total: {point.stackTotal}'
266 },
267 plotOptions: {
268 column: {
269 stacking: 'normal',
270 dataLabels: {
271 enabled: false,
272 // color: (Highcharts.theme && Highcharts.theme.dataLabelsColor) || 'white',
273 // style: {
274 // textShadow: '0 0 3px black'
275 // }
276 }
277 }
278 },
279 series: [<?php echo $cat1arrstr; ?>]
280 });
281 });
282
283
284
285
286 function statusLogReloadFun(sortby)
287 {
288 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
289
290 doAjax('dialer/statusreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
291 }
292 function dlAgentlogXls()
293 {
294 window.open('dialer/statusreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
295 }
296 </script>
297
298 </div -->
299
300 <script>
301 function statusLogReloadFun(sortby)
302 {
303 var sortstr='';if(sortby!="")sortstr="&sort="+sortby
304
305 doAjax('dialer/statusreport?logdate='+$("#modfrom").val()+sortstr,'','rightmainreportdiv','ajax_dialer_reports','singlethis','GET');
306 }
307 function dlAgentlogXls()
308 {
309 window.open('dialer/statusreport?dllogxls=1&logdate='+$("#modfrom").val());return false;
310 }
311 </script>
312
313 <div style='clear:both'></div>
314
315 <div class=col-md-12>
316
317
318 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
319 <script>
320 $(function () {
321 $('#userlogschart2').highcharts({
322 chart: {
323 type: 'column'
324 },
325 title: {
326 text: ''
327 },
328 subtitle: {
329 text: ''
330 },
331 xAxis: {
332 categories: [<?php echo implode(",",array_keys($cat2)); ?>],
333 crosshair: true,
334 labels:{
335 enabled:false//default is true
336 },
337 },
338 yAxis: {
339 min: 0,
340 title: {
341 text: ''
342 }
343 },
344 tooltip: {
345 headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
346 pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
347 '<td style="padding:0"><b>{point.y:.1f}</b></td></tr>',
348 footerFormat: '</table>',
349 shared: true,
350 useHTML: true
351 },
352 plotOptions: {
353 column: {
354 pointPadding: 0.2,
355 borderWidth: 0
356 }
357 },
358 legend : {
359 floating: true,
360 align: 'right',
361 x: -30,
362 verticalAlign: 'top',
363 },
364 series: [{
365 name: 'Count',
366 data: [<?php echo implode(",",array_values($cat2)); ?>]
367
368 },]
369 });
370 });
371
372 </script>
373
374 </div>
375
376
377
378 <div style='clear:both'></div>
379
380 <div style='overflow:auto'>
381 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
382 <thead>
383 <?php echo $outhead; ?>
384 </thead>
385 <?php echo $outstr; ?>
386 </table>
387 </div>
388
389 <div id=dialoglog></div>
390
391
392
393
394
395 </div>
application/resources/views/layout/module/reports/supmessagesreport.blade.php 0 → 100644
1 <?php
2 use App\Models\CRMCall;
3 use App\Models\User;
4 use App\Jobs\KHRMSLib;
5
6 $wakka = new KHRMSLib();
7 $dashboarduser=Auth::user();
8
9 if(isset($_GET['logdate']))$logdate=strtotime($_GET['logdate']." 00:00:00");
10 else $logdate=strtotime(date('Y-m-d')." 00:00:00");
11
12 $alist=CRMCall::where('created_at','>=',date("Y-m-d H:i:s",$logdate))->where('created_at','<=',date("Y-m-d H:i:s",$logdate+24*60*60));
13
14 //if(!$dashboarduser->moduleACL("Dialer",false,false,true))
15 if($dashboarduser->usertype != 'Admin')
16 {
17 $uidlist=array($dashboarduser->id);
18 $allusers=User::where(function ($query) use($dashboarduser) {
19 $query->where('supervisor','=',$dashboarduser->username)
20 ->orWhere('lteam2','=',$dashboarduser->username)
21 ->orWhere('lteam','=',$dashboarduser->username);
22 })->get();
23 // ->where(function ($query) {
24 // $query->where('status', '=', 'Active');
25 // })->get();
26
27 foreach($allusers as $tuser)$uidlist[]=$tuser->id;
28
29
30 $roclientstr=array();$didlinesstr=array();
31 if($dashboarduser->exten!="")$didlinesstr[]=$dashboarduser->exten;
32 $oclientlst=$wakka->clientsReadAccess();
33 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
34 {
35 $roclientstr[]="$tclnt";
36
37 $mastersdata=$wakka->getCompanyMaster($tclnt);
38 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
39 }
40
41 $alist=$alist->where(function ($query) use($roclientstr,$uidlist,$didlinesstr){
42 $query->orWhereIn('client',$roclientstr)
43 ->orWhereIn('user_id',$uidlist)
44 ->orWhereIn('did',$didlinesstr);
45 });
46
47 }
48
49 $alist=$alist->get();
50
51 $userarr=array();$i=1;
52 $reporthead=array("id","created_at","updated_at","sup_id","message","status");
53 $reportarray=DB::table('supervisor_message')->where('sup_id','=',Auth::user()->username)->select('*')->get();
54
55 if(Input::has("dllogxls"))
56 {
57 include_once(app_path().'/lib/phpexcel/PHPExcel.php');
58
59 $inputFileType = "Excel5";
60 $objReader = PHPExcel_IOFactory::createReader($inputFileType);
61 $objPHPExcel = $objReader->load("assets/extras/blank.xls");
62 $baseRow = 2;
63
64
65 $highestColumn = sizeof($reporthead);
66 for ($head = 0; $head < $highestColumn; $head++){
67 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
68 $objPHPExcel->getActiveSheet()->setCellValue($colstr."1", $reporthead[$head]);
69 }
70
71 foreach($reportarray as $uid=>$uarr)
72 {
73 $row = $baseRow++;
74 $col = 0;
75
76 for ($head = 0; $head < $highestColumn; $head++){
77
78 if($reporthead[$head]=="created_at")
79 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
80
81 if($reporthead[$head]=="updated_at")
82 $uarr->$reporthead[$head]=date("Y-m-d H:i:s",strtotime($uarr->$reporthead[$head])+330*60);
83
84 $colstr=PHPExcel_Cell::stringFromColumnIndex($head);
85 $objPHPExcel->getActiveSheet()->setCellValue($colstr.$row, $uarr->$reporthead[$head]);
86 }
87 }
88
89
90 header('Content-Type: application/vnd.ms-excel');
91 header('Content-Disposition: attachment;filename="Messages.xls"');
92 header('Cache-Control: max-age=0');
93
94 $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, $inputFileType);
95 $objWriter->save('php://output');
96
97 return ;
98 }
99
100 ?>
101
102
103 <div class=innerAll>
104
105
106 <style>#logtable.td{vertical-align:top;}#logtable.tr{height:28px;overflow-y:hidden;}</style>
107 <script>
108 $(document).ready(function()
109 {
110 if(!$('#dialoglog').hasClass('ui-dialog-content'))
111 {
112 $('#dialoglog').dialog({
113 autoOpen: false,
114 width: '70%',
115 buttons: {
116 "Ok": function() {
117 $(this).dialog("close");
118 },
119 "Cancel": function() {
120 $(this).dialog("close");
121 }
122 }
123 });
124 }
125
126 waitKeyUpRun("filter",function() { filter2(document.getElementById('filter'), 'logtable') },"2000");
127 $('#modfrom').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
128
129 $('#modto').datepicker({dateFormat: 'yy-mm-dd',inline: true,changeYear: true,selectOtherMonths: true,yearRange: '<?php echo (date('Y')-70).":".(date('Y')+5); ?>'});
130 });
131 </script>
132 <div style="float:left;width:50%">
133
134
135 </div>
136 <div style="float:right;width:50%">
137
138
139 <button class="pull-right btn btn-sm btn-default" onclick='dlAgentlogXls();return false;' title='Download' style='margin-top:-8px'><i class='fa fa-download'></i> Download</button>
140
141 </div>
142 <div style="clear:both"></div>
143 <hr>
144
145 <div class=col-md-12>
146
147
148 <div id=userlogschart1 style='min-height:300px;width:100%'></div>
149 </div>
150
151 <script>
152 function dlAgentlogXls()
153 {
154 window.open('dialer/supmessages?dllogxls=1&logdate='+$("#modfrom").val());return false;
155 }
156 </script>
157
158 <div style='clear:both'></div>
159
160 <div class=col-md-12>
161
162
163 <div id=userlogschart2 style='min-height:300px;width:100%'></div>
164
165 </div>
166
167
168
169 <div style='clear:both'></div>
170
171 <div style='overflow:auto'>
172 <table id=logtable class='footable table table-striped table-bordered table-white table-primary footable-loaded' style='font-size:12px'>
173 <thead>
174 <?php /*echo $outhead;*/ ?>
175 </thead>
176 <?php /*echo $outstr;*/ ?>
177 </table>
178 </div>
179
180 <div id=dialoglog></div>
181
182
183
184
185
186 </div>
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