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f22464f4 by Prashant Jadhav
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Showing 4 changed files with 1829 additions and 1 deletions
application/app/Jobs/KFormLib.php
...@@ -3077,7 +3077,255 @@ function createRacingCust() ...@@ -3077,7 +3077,255 @@ function createRacingCust()
3077 3077
3078 return $data; 3078 return $data;
3079 } 3079 }
3080 //for RLP
3081 function createRLP()
3082 {
3083 $dataarr=$this->recruitdata["peopledata"];
3084 $rlpcust = DB::table('p11086_cop_rlp_cust_base_uat')->where('pbcode','=',$dataarr["client"])->where('cod_cust','=',$dataarr["clientcode"])->select('*')->get();
3085 $data="";
3086 //echo "<pre>".print_r($rlpcust)."</pre>";
3087 $data.="<fieldset><legend class='new-recruit_legend'>RLP Customer WISE</legend>";
3088
3089 $data.="<div class=custom1 style='width:100%;'>
3090 <h2></h2>";
3080 3091
3092 $data.="<hr><br><table class='table kDataTable' cellpadding=0 cellspacing=0 border=0>
3093 <thead><tr>
3094 <td class='table_hrm_heading_green'>Product</td>
3095 <td class='table_hrm_heading_green'>Opportunity</td>
3096 <td class='table_hrm_heading_green'>Contacted</td>
3097 <td class='table_hrm_heading_green'>Total Unique Calls Made to customer with Opportunity </td>
3098 <td class='table_hrm_heading_green'>Total Unique Customers Pitched</td>
3099 <td class='table_hrm_heading_green'>LG (Offline)</td>
3100 <td class='table_hrm_heading_green'>LC</td>
3101 <td class='table_hrm_heading_green'>Activation</td>
3102 </tr></thead>";
3103 $data.="<tr>
3104 <td>Auto Loan</td>
3105 <td>
3106 <table>
3107 <tr><td>".$rlpcust[0]->al_qm_opp."</td></tr><tr><td>".$rlpcust[0]->al_upg_opp."</td></tr><tr><td>".$rlpcust[0]->al_al_cnc_opp."</td></tr><tr><td>".$rlpcust[0]->al_pa_opp."</td></tr><tr><td>".$rlpcust[0]->al_zip_opp."</td></tr></table>
3108 </td>
3109 <td>".$rlpcust[0]->al_called_opp."</td>
3110 <td>".$rlpcust[0]->al_pitch."</td>
3111 <td></td>
3112 <td>".$rlpcust[0]->al_lg."</td>
3113 <td></td>
3114 <td></td>
3115 </tr>
3116 <tr>
3117 <td>Personal Loan</td>
3118 <td>
3119 <table>
3120 <tr><td>".$rlpcust[0]->pl_10sec_opp."</td></tr><tr><td>".$rlpcust[0]->pl_pa_opp."</td></tr><tr><td>".$rlpcust[0]->pl_pq_opp."</td></tr><tr><td>".$rlpcust[0]->bl_10sec_opp."</td></tr><tr><td>".$rlpcust[0]->bl_pq_opp."</td></tr>
3121 </table>
3122 </td>
3123 <td>".$rlpcust[0]->pl_called_opp."</td>
3124 <td>".$rlpcust[0]->pl_pitch."</td>
3125 <td></td>
3126 <td>".$rlpcust[0]->pl_lg."</td>
3127 <td></td>
3128 <td></td>
3129 </tr>
3130 <tr>
3131 <td>Two Wheeler Loan</td>
3132 <td>".$rlpcust[0]->twl_pa_opp."</td>
3133 <td>".$rlpcust[0]->twl_called_opp."</td>
3134 <td>".$rlpcust[0]->twl_pitch."</td>
3135 <td></td>
3136 <td>".$rlpcust[0]->twl_lg."</td>
3137 <td></td>
3138 <td></td>
3139 </tr>
3140 <tr>
3141 <td>Home Loan</td>
3142 <td>
3143 <table>
3144 <tr><td>".$rlpcust[0]->hl_pq_opp."<td></tr><tr><td>".$rlpcust[0]->hl_bt_opp."<td></tr>
3145 </table>
3146 </td>
3147 <td>".$rlpcust[0]->hl_called_opp."</td>
3148 <td>".$rlpcust[0]->hl_pitch."</td>
3149 <td></td>
3150 <td>".$rlpcust[0]->hl_pitch."</td>
3151 <td></td>
3152 <td></td>
3153 </tr>
3154 <tr>
3155 <td>Gold Loan</td>
3156 <td>GL</td>
3157 <td></td>
3158 <td>".$rlpcust[0]->gl_pitch."</td>
3159 <td></td>
3160 <td></td>
3161 <td></td>
3162 <td></td>
3163 </tr>
3164 <tr>
3165 <td>Loan Against Securities</td>
3166 <td>".$rlpcust[0]->las_opp."</td>
3167 <td>".$rlpcust[0]->las_called_opp."</td>
3168 <td>".$rlpcust[0]->las_pitch."</td>
3169 <td></td>
3170 <td>".$rlpcust[0]->las_lg."</td>
3171 <td></td>
3172 <td></td>
3173 </tr>
3174 <tr>
3175 <td>Loan Against Property</td>
3176 <td>".$rlpcust[0]->lap_opp."</td>
3177 <td>".$rlpcust[0]->lap_called_opp."</td>
3178 <td></td>
3179 <td></td>
3180 <td>".$rlpcust[0]->lap_lg."</td>
3181 <td></td>
3182 <td></td>
3183 </tr>
3184 <tr>
3185 <td>HSL</td>
3186 <td>".$rlpcust[0]->hsl_opp."</td>
3187 <td>".$rlpcust[0]->hsl_called_opp."</td>
3188 <td>".$rlpcust[0]->hsl_pitch."</td>
3189 <td></td>
3190 <td></td>
3191 <td></td>
3192 <td></td>
3193 </tr>
3194 <tr>
3195 <td>Credit Card</td>
3196 <td>".$rlpcust[0]->cc_eli_new_opp."</td>
3197 <td>".$rlpcust[0]->cc_called_opp."</td>
3198 <td>".$rlpcust[0]->cc_pitch."</td>
3199 <td></td>
3200 <td>".$rlpcust[0]->cc_lg."</td>
3201 <td></td>
3202 <td></td>
3203 </tr>
3204 <tr>
3205 <td>CC Activation</td>
3206 <td>".$rlpcust[0]->cc_activation_opp."</td>
3207 <td>".$rlpcust[0]->cc_activation_called_opp."</td>
3208 <td></td>
3209 <td></td>
3210 <td></td>
3211 <td></td>
3212 <td></td>
3213 </tr>
3214 <tr>
3215 <td>LI</td>
3216 <td>".$rlpcust[0]->li_opp."</td>
3217 <td>".$rlpcust[0]->li_called_opp."</td>
3218 <td></td>
3219 <td></td>
3220 <td></td>
3221 <td></td>
3222 <td></td>
3223 </tr>
3224 <tr>
3225 <td>FD</td>
3226 <td>".$rlpcust[0]->fd_opp."</td>
3227 <td>".$rlpcust[0]->fd_called_opp."</td>
3228 <td>".$rlpcust[0]->fd_pitch."</td>
3229 <td></td>
3230 <td></td>
3231 <td></td>
3232 <td></td>
3233 </tr>
3234 <tr>
3235 <td>SAVINGS LTD(Transections (0-3))</td>
3236 <td>".$rlpcust[0]->ltd_act_saving_opp."</td>
3237 <td>".$rlpcust[0]->ltd_act_saving_called_opp."</td>
3238 <td></td>
3239 <td></td>
3240 <td></td>
3241 <td></td>
3242 <td></td>
3243 </tr>
3244 <tr>
3245 <td>Mobile Banking/Netbanking</td>
3246 <td>".$rlpcust[0]->mb_opp."</td>
3247 <td>".$rlpcust[0]->mb_called_opp."</td>
3248 <td>".$rlpcust[0]->mb_pitch."</td>
3249 <td></td>
3250 <td></td>
3251 <td></td>
3252 <td>".$rlpcust[0]->nb_mb_lg."</td>
3253 </tr>
3254 <tr>
3255 <td>Aadhaar</td>
3256 <td>".$rlpcust[0]->aadhaar_opp."</td>
3257 <td>".$rlpcust[0]->aadhaar_called_opp."</td>
3258 <td>".$rlpcust[0]->aadhaar_pitch."</td>
3259 <td></td>
3260 <td></td>
3261 <td></td>
3262 <td>".$rlpcust[0]->aadhaar_activation."</td>
3263 </tr>
3264 <tr>
3265 <td>Digital 2.0 Score (Inactive)</td>
3266 <td>".$rlpcust[0]->digi2_score_opp."</td>
3267 <td>".$rlpcust[0]->digi2_score_called_opp."</td>
3268 <td></td>
3269 <td></td>
3270 <td></td>
3271 <td></td>
3272 <td></td>
3273 </tr>
3274 <tr>
3275 <td>Digital 2.0 Score (Bill Pay Inactive)</td>
3276 <td>".$rlpcust[0]->digi_billpay_opp."</td>
3277 <td>".$rlpcust[0]->digi_billpay_called_opp."</td>
3278 <td>".$rlpcust[0]->bill_pay_pitch."</td>
3279 <td></td>
3280 <td>".$rlpcust[0]->las_lg."</td>
3281 <td></td>
3282 <td></td>
3283 </tr>
3284 <tr>
3285 <td>Digital 2.0 Score(Basic Banking Inactive)</td>
3286 <td>".$rlpcust[0]->digi_basic_banking_opp."</td>
3287 <td>".$rlpcust[0]->digi_basic_banking_called_opp."</td>
3288 <td>".$rlpcust[0]->las_pitch."</td>
3289 <td></td>
3290 <td>".$rlpcust[0]->las_lg."</td>
3291 <td></td>
3292 <td></td>
3293 </tr>
3294 <tr>
3295 <td>Digital 2.0 Score(Ecom Shopping Inactive)</td>
3296 <td>".$rlpcust[0]->digi_ecom_shopping_opp."</td>
3297 <td>".$rlpcust[0]->digi_ecom_shopping_called_opp."</td>
3298 <td></td>
3299 <td></td>
3300 <td></td>
3301 <td></td>
3302 <td></td>
3303 </tr>
3304 <tr>
3305 <td>Digital 2.0 Score(Investment Inactive)</td>
3306 <td>".$rlpcust[0]->digi_investment_opp."</td>
3307 <td>".$rlpcust[0]->digi_investment_called_opp."</td>
3308 <td>".$rlpcust[0]->invest_pitch."</td>
3309 <td></td>
3310 <td></td>
3311 <td></td>
3312 <td></td>
3313 </tr>
3314 <tr>
3315 <td>Digital 2.0 Score(PHYSICAL Inactive)</td>
3316 <td>".$rlpcust[0]->digi_physical_opp."</td>
3317 <td>".$rlpcust[0]->digi_physical_called_opp."</td>
3318 <td></td>
3319 <td></td>
3320 <td></td>
3321 <td></td>
3322 <td></td>
3323 </tr>
3324 </table></div></fieldset>";
3325
3326 return $data;
3327
3328 }
3081 3329
3082 function colorCodeRec($id) 3330 function colorCodeRec($id)
3083 { 3331 {
...@@ -3142,6 +3390,7 @@ function CreateForm(&$frm) ...@@ -3142,6 +3390,7 @@ function CreateForm(&$frm)
3142 //if(Auth::user()->username =="B654321" || Auth::user()->username =="B12345") 3390 //if(Auth::user()->username =="B654321" || Auth::user()->username =="B12345")
3143 //{ 3391 //{
3144 $frm['Lead Entry Form']["{{id}} {{firstname}}"][]=array(); 3392 $frm['Lead Entry Form']["{{id}} {{firstname}}"][]=array();
3393 $frm['RLP']["{{id}} {{firstname}}"][]=array();
3145 //} 3394 //}
3146 } 3395 }
3147 } 3396 }
...@@ -3210,6 +3459,7 @@ function CreateForm(&$frm) ...@@ -3210,6 +3459,7 @@ function CreateForm(&$frm)
3210 //if($tbname=='RacingCustomer')$tabsdata.=$this->createRacingCust(); 3459 //if($tbname=='RacingCustomer')$tabsdata.=$this->createRacingCust();
3211 if($tbname=='Racing Format')$tabsdata.=$this->createRacingCust(); 3460 if($tbname=='Racing Format')$tabsdata.=$this->createRacingCust();
3212 if($tbname=='Lead Entry Form')$tabsdata.=$this->createLeadEntryForm(); 3461 if($tbname=='Lead Entry Form')$tabsdata.=$this->createLeadEntryForm();
3462 if($tbname=='RLP')$tabsdata.=$this->createRLP();
3213 $tabsdata.="</div>"; 3463 $tabsdata.="</div>";
3214 $i++; 3464 $i++;
3215 } 3465 }
......
application/config/app.php
...@@ -123,7 +123,8 @@ return [ ...@@ -123,7 +123,8 @@ return [
123 "Role" => ["disp"=>"Role","icon"=>"home","dash"=>"","onclick"=>""], 123 "Role" => ["disp"=>"Role","icon"=>"home","dash"=>"","onclick"=>""],
124 "DialMode" => ["disp"=>"DialMode","icon"=>"home","dash"=>"","onclick"=>""], 124 "DialMode" => ["disp"=>"DialMode","icon"=>"home","dash"=>"","onclick"=>""],
125 "SupervisorModule" => ["disp"=>"SupervisorModule","icon"=>"globe","dash"=>"","onclick"=>"menuAction('SupervisorModule');"], 125 "SupervisorModule" => ["disp"=>"SupervisorModule","icon"=>"globe","dash"=>"","onclick"=>"menuAction('SupervisorModule');"],
126 "Notes" => ["disp"=>"Notes","icon"=>"globe","dash"=>"","onclick"=>"menuAction('notes');"], 126 "Notes" => ["disp"=>"Notes","icon"=>"globe","dash"=>"","onclick"=>"menuAction('notes');"],
127 "RLP" => ["disp"=>"RLP","icon"=>"globe","dash"=>"","onclick"=>"menuAction('rlp');"],
127 "Group" => ["disp"=>"Group","icon"=>"home","dash"=>"","onclick"=>"", 128 "Group" => ["disp"=>"Group","icon"=>"home","dash"=>"","onclick"=>"",
128 "title"=>env('app_name', 'Application'), 129 "title"=>env('app_name', 'Application'),
129 "keywords"=>"Kstych", 130 "keywords"=>"Kstych",
...@@ -134,6 +135,7 @@ return [ ...@@ -134,6 +135,7 @@ return [
134 ], 135 ],
135 136
136 137
138
137 'app_groups' => [], //loaded from db 139 'app_groups' => [], //loaded from db
138 'admindebug' => filter_var(env('APP_ADMIN_DEBUG',true), FILTER_VALIDATE_BOOLEAN), 140 'admindebug' => filter_var(env('APP_ADMIN_DEBUG',true), FILTER_VALIDATE_BOOLEAN),
139 'name' => env('app_name', 'Application'), 141 'name' => env('app_name', 'Application'),
......
application/public/assets/js/kstych.js
...@@ -221,6 +221,8 @@ function waitKeyUpRun(varid,fncall,wttime) ...@@ -221,6 +221,8 @@ function waitKeyUpRun(varid,fncall,wttime)
221 function menuAction(menu) 221 function menuAction(menu)
222 { 222 {
223 $(".homemenu").removeClass("active"); 223 $(".homemenu").removeClass("active");
224 //doAjax(menu,'','content','ajax_'+menu,'singlethis','GET');
225 //for rlp pbwise call ajax
224 if(menu=='rlp'){ 226 if(menu=='rlp'){
225 pbcode=$('#tcampaign_select').val(); 227 pbcode=$('#tcampaign_select').val();
226 doAjax(menu+'?pbcode='+pbcode,'','content','ajax_'+menu,'singlethis','GET'); 228 doAjax(menu+'?pbcode='+pbcode,'','content','ajax_'+menu,'singlethis','GET');
......
application/resources/views/layout/module/dialer/DialerController.php 0 → 100644
1 <?php namespace App\Http\Controllers;
2
3 use Auth;
4 use Input;
5 use Response;
6 use Config;
7 use App\Models\Group;
8 use App\Models\Master;
9 use App\Models\Record;
10 use App\Models\CRMCall;
11 use App\Models\CRMCallArchive;
12 use App\Models\CRM;
13 use App\Models\CRMCampaign;
14 use App\Models\CRMList;
15 use App\Jobs\KHRMSLib;
16 use App\Models\Sipid;
17 use App\Models\Dialline;
18 use App\Models\UserLog;
19 use App\Models\Kqueue;
20 use DB;
21 use Log;
22 use Session;
23 $client='';
24
25 class DialerController extends Controller {
26
27 public function __construct()
28 {
29 $this->middleware('auth');
30 $this->middleware('module_access');
31
32 }
33
34 public function index()
35 {
36
37 }
38 public function create()
39 {
40
41 }
42 public function store()
43 {
44 $action=Input::get('action');
45 $client=Input::get('client');
46
47 $kstychCall=json_decode(html_entity_decode(Input::get("kstychCall"),ENT_QUOTES, "UTF-8"),true);
48 $kstychDialer=json_decode(html_entity_decode(Input::get("kstychDialer"),ENT_QUOTES, "UTF-8"),true);
49
50 if($action=="previewnext")
51 {
52 $wakka = new KHRMSLib();
53
54 $roclientstr=array();
55 $oclientlst=$wakka->clientsReadAccess();
56 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!=""){$roclientstr[]="'$tclnt'";}
57
58 if(!empty($roclientstr))$roclientstr="and client in (".implode(",",$roclientstr).")";else $roclientstr="";
59
60 $users=array();$searchresult="";
61 if(!empty($kstychCall["previewcrmid"]))$users=$wakka->getPersons("id='".$kstychCall["previewcrmid"]."' $roclientstr limit 1");
62 else $users=$this->getCallSequencing(1);
63
64 if(!empty($users))
65 {
66 $searchresult.="<div id=divworking></div><div style='clear:both'></div><script>kSetDData('C','previewcrmid','".$users[0]['id']."');showRecruit(\"".$users[0]['id']."\");</script>";
67
68 $searchresult.="<div id=internalid_matchlist></div><script>
69 doAjax('record?action=quicksearch','maintextsearch_1_txt=".$users[0]['clientinternalid']."&maintextsearch_1_span=InternalID','internalid_matchlist','searchMutex', 'searchxhr','POST',function(retstr){
70 if(retstr.responseText.indexOf('No Records Found!')>-1)$('#internalid_matchlist').html('');
71 });
72 </script>";
73 }
74 else
75 {
76 $searchresult.="<div id=internalid_matchlist></div><script>createSearchRecordDiv('internalid_matchlist');</script>";
77 }
78
79
80 return Response::make($searchresult);
81 }
82
83 if($action=="newcall")
84 {
85 $wakka = new KHRMSLib();
86
87 $roclientstr=array();
88 $oclientlst=$wakka->clientsReadAccess();
89 foreach($oclientlst as $tclnt)if($tclnt!=""){$roclientstr[]="'$tclnt'";}
90 if(!empty($roclientstr))$roclientstr="and client in (".implode(",",$roclientstr).")";else $roclientstr="";
91
92 $users=array();$callnumber=$kstychCall['callnumber'];
93 //code by prashant Jadhav for manual calls on alternate number and same mobile number assign to different records then it shows another customer info while dialing--------
94 if($kstychCall['crmid'])
95 {
96 $crmid=$kstychCall['previewcrmid'];
97 }
98 else
99 {
100 $crmid=$kstychCall['previewcrmid'];
101
102 }
103 if($kstychDialer['mDialerState']=="Manual")
104 {
105
106 if($crmid!="")
107 {
108 $tusers=$wakka->getPersonIDs("(mobile like '%".substr($callnumber,-10)."' OR
109 altphone1 like '%".substr($callnumber,-10)."' OR
110 altphone2 like '%".substr($callnumber,-10)."' OR
111 altphone3 like '%".substr($callnumber,-10)."' OR
112 altphone4 like '%".substr($callnumber,-10)."' OR
113 altphone5 like '%".substr($callnumber,-10)."' OR
114 altphone6 like '%".substr($callnumber,-10)."' OR
115 altphone7 like '%".substr($callnumber,-10)."' OR
116 altphone8 like '%".substr($callnumber,-10)."' OR
117 altphone9 like '%".substr($callnumber,-10)."' OR
118 altphone10 like '%".substr($callnumber,-10)."') and id=$crmid ");
119 /*$tusers=$wakka->getPersonIDs("(mobile like '%".substr($callnumber,-10)."' OR
120 altphone1 like '%$callnumber' OR
121 altphone2 like '%$callnumber' OR
122 altphone3 like '%$callnumber' OR
123 altphone4 like '%$callnumber' OR
124 altphone5 like '%$callnumber' OR
125 altphone6 like '%$callnumber' OR
126 altphone7 like '%$callnumber' OR
127 altphone8 like '%$callnumber' OR
128 altphone9 like '%$callnumber' OR
129 altphone10 like '%$callnumber') and id=$crmid ");*/
130
131 }
132 else
133 {
134 $tusers=$wakka->getPersonIDs("mobile like '%".substr($callnumber,-10)."' OR
135 altphone1 like '%".substr($callnumber,-10)."' OR
136 altphone2 like '%".substr($callnumber,-10)."' OR
137 altphone3 like '%".substr($callnumber,-10)."' OR
138 altphone4 like '%".substr($callnumber,-10)."' OR
139 altphone5 like '%".substr($callnumber,-10)."' OR
140 altphone6 like '%".substr($callnumber,-10)."' OR
141 altphone7 like '%".substr($callnumber,-10)."' OR
142 altphone8 like '%".substr($callnumber,-10)."' OR
143 altphone9 like '%".substr($callnumber,-10)."' OR
144 altphone10 like '%".substr($callnumber,-10)."' ");
145 /*$tusers=$wakka->getPersonIDs("mobile like '%".substr($callnumber,-10)."' OR
146 altphone1 like '%$callnumber' OR
147 altphone2 like '%$callnumber' OR
148 altphone3 like '%$callnumber' OR
149 altphone4 like '%$callnumber' OR
150 altphone5 like '%$callnumber' OR
151 altphone6 like '%$callnumber' OR
152 altphone7 like '%$callnumber' OR
153 altphone8 like '%$callnumber' OR
154 altphone9 like '%$callnumber' OR
155 altphone10 like '%$callnumber' ");*/
156 }
157
158 /*if($crmid!=""){
159 $tusers=$wakka->getPersonIDs("mobile like '%".substr($callnumber,-10)."' and id=$crmid ");
160 }else{
161 $tusers=$wakka->getPersonIDs("mobile like '%".substr($callnumber,-10)."'");
162 }*/
163
164 $uids=array();foreach($tusers as $tuser)if(isset($tuser['id']))$uids[]=$tuser['id']+0;
165 $idstr=implode(",",$uids);if($idstr=="")$idstr="''";
166
167 //$users=$wakka->getPersons("mobile like '%$callnumber' and id in ($idstr) $roclientstr");
168
169 $users=$wakka->getPersons("(mobile like '%$callnumber' OR
170 altphone1 like '%$callnumber' OR
171 altphone2 like '%$callnumber' OR
172 altphone3 like '%$callnumber' OR
173 altphone4 like '%$callnumber' OR
174 altphone5 like '%$callnumber' OR
175 altphone6 like '%$callnumber' OR
176 altphone7 like '%$callnumber' OR
177 altphone8 like '%$callnumber' OR
178 altphone9 like '%$callnumber' OR
179 altphone10 like '%$callnumber' ) and id in ($idstr) $roclientstr");
180 //code end by prashant Jadhav for manual calls on alternate number
181
182 // if(!$users)
183 // {
184 // for($i=1;$i<=10;$i++)
185 // {
186 // $users=$wakka->getPersons("altphone$i = '$callnumber' $roclientstr");
187 // if(!empty($users))break;
188 // }
189 // }
190
191 if(!$users)
192 {
193 $users=array(0=>array('id'=>0,'peopledata'=> serialize(array('client'=>'','department'=>'','mobile'=>$callnumber))));
194 }
195 }
196
197 if($kstychDialer['mDialerState']=="DialNext"||$kstychDialer['mDialerState']=="Progressive")
198 {
199 if($kstychCall['previewcrmid']!="")$users=$wakka->getPersons("id='".$kstychCall['previewcrmid']."' $roclientstr limit 1");
200 else if($kstychCall['callnumber']!="")$users=$wakka->getPersons("mobile='".$kstychCall['callnumber']."' $roclientstr limit 1");
201 else $users=$this->getCallSequencing(1);
202 }
203
204 $searchresult='<div style="clear:both"></div><div id=divworking></div><div style="clear:both"></div>';
205 if(!empty($users))
206 {
207 if(sizeof($users)>=1)
208 {
209 $ppldata=unserialize($users[0]['peopledata']);
210 if(!isset($ppldata['client']))$ppldata['client']="";
211 if(!isset($ppldata['department']))$ppldata['department']="";
212
213 if($callnumber==""||intval($callnumber)<=0)$callnumber=$ppldata['mobile'];
214 if($callnumber!=""&&intval($callnumber)>0)
215 {
216 $mastersdata=$wakka->getCompanyMaster($ppldata['client']);
217 $callerid="";if(!empty($mastersdata["DialerDID"]))$callerid=$mastersdata["DialerDID"];
218 if($callerid=="")$callerid=Auth::user()->exten;
219
220 $calleridarr=explode(":",$callerid);$dspan="1";
221 if(isset($calleridarr[1])){$callerid=$calleridarr[0];$dspan=$calleridarr[1];}
222
223 //see if user is online on this sipid
224 $sipid=Sipid::find($kstychDialer['phone']);
225 if($sipid&&$sipid->user==Auth::user()->id&&$sipid->status==1)
226 {
227
228 $dialline=Dialline::where("status","=","Free")->where("enabled","=","1");
229 if($dspan!="")$dialline=$dialline->where('dspan','=',$dspan);
230 $dialline=$dialline->orderBy('updated_at','ASC')->first();
231
232 if($dialline)
233 {
234 $dialline->status="Blocked";
235 $dialline->save();
236
237 $nowts=microtime(true)*1000;
238
239 //get ts_Wait
240 $userlog=UserLog::where('user_id','=',Auth::user()->id)->orderBy("id","DESC")->first();
241 $ts_Wait=$userlog->getLastTs($sipid->id,$nowts);
242 $userlog->save();
243
244 //start the call log
245 $crmcall=new CRMCall();
246 $crmcall->number=$callnumber;
247 $crmcall->user_id=Auth::user()->id;
248 $crmcall->sipid_id=$sipid->id;
249 $crmcall->crm_id=$users[0]['id'];
250 $crmcall->client=$ppldata['client'];
251 $crmcall->department=$ppldata['department'];
252 $crmcall->state='New';
253 $crmcall->type=$kstychDialer['mDialerState'];
254 $crmcall->dialline_id=$dialline->id;
255
256 $crmcall->setTs('ts_Wait',$ts_Wait);
257 $crmcall->setTs('ts_Call',$nowts);
258
259 $crmcall->did=$callerid;
260
261 $tdata=array();
262 $crmcall->data=json_encode($tdata);
263 $crmcall->save();
264
265 //$wakka->setPersonKey($crmcall->crm_id,"dialer_lastcall",date("Y-m-d H:i:s"));
266
267 //start actual calls
268 $ppldata['dialer_lastcall']=date("Y-m-d H:i:s");
269 $preppldata['peopledata'] = serialize($ppldata);
270 $wakka->setPerson($ppldata['peopledata']['id'],$preppldata);
271
272 $newqueue=new Kqueue();
273 $newqueue->userToConf($sipid);
274 $newqueue=new Kqueue();
275 $newqueue->custToConf($sipid,$callnumber,$callerid,$crmcall,$dialline);
276
277
278 $searchresult.="<script>kSetDData('C','callid','".$crmcall->id."');kSetDData('C','crmid','".$users[0]['id']."');kSetDData('C','callnumber','$callnumber');showRecruit(\"".$users[0]['id']."\");</script>";
279
280
281
282 $searchresult.="<div id=internalid_matchlist></div><script>
283 doAjax('record?action=quicksearch','maintextsearch_1_txt=".$users[0]['clientinternalid']."&maintextsearch_1_span=InternalID','internalid_matchlist','searchMutex', 'searchxhr','POST',function(retstr){
284 if(retstr.responseText.indexOf('No Records Found!')>-1)$('#internalid_matchlist').html('');
285 });
286 </script>";
287
288
289 return Response::make($searchresult);
290 }
291 else
292 {
293 return Response::make("<script>kstychCall['crmid']=0;kSetDData('C','previewcrmid','');simpleNotification('error','topRight','No Lines Free to Dial!');</script>");
294 }
295 }
296 else
297 {
298 return Response::make("<script>kstychCall['crmid']=0;kSetDData('C','previewcrmid','');simpleNotification('error','topRight','You Are Not Connected!');</script>");
299 }
300 }
301 else
302 {
303 $wakka->setPersonKey($users[0]['id'],"status","NoNumber");
304
305 return Response::make($searchresult."<script>kstychCall['crmid']=0;kSetDData('C','previewcrmid','');simpleNotification('error','topRight','No Number in Record!');</script>");
306 }
307 }
308 else
309 {
310 return Response::make($searchresult."<script>kstychCall['crmid']=0;kSetDData('C','previewcrmid','');simpleNotification('error','topRight','Multiple Records Found!');createSearchRecordDiv('dialersearchbox');</script>");
311 }
312 }
313 else return Response::make($searchresult."<script>kstychCall['crmid']=0;kSetDData('C','previewcrmid','');simpleNotification('error','topRight','No Records Found!');createSearchRecordDiv('dialersearchbox');</script>");
314 }
315
316 if($action=="addconfcall")
317 {
318 $retstr="";
319 $callnumber=Input::get("confnumber");
320 $callerid="";
321
322 //see if user is online on this sipid
323 $sipid=Sipid::find($kstychDialer['phone']);
324 if($sipid&&$sipid->user==Auth::user()->id&&$sipid->status==1)
325 {
326 $oldcrmcall=CRMCall::find($kstychCall['callid']);
327 if($oldcrmcall)
328 {
329 $olddialline=Dialline::find($oldcrmcall->dialline_id);
330 $dspan="1";if($olddialline)$dspan=$olddialline->dspan;
331
332 $dialline=Dialline::where("status","=","Free")->where("enabled","=","1");
333 if($dspan!="")$dialline=$dialline->where('dspan','=',$dspan);
334 $dialline=$dialline->orderBy('updated_at','ASC')->first();
335
336 if($dialline)
337 {
338
339 $callerid=$oldcrmcall->did;
340
341 $dialline->status="Blocked";
342 $dialline->save();
343
344 $nowts=microtime(true)*1000;
345
346 //start the call log
347 $crmcall=new CRMCall();
348 $crmcall->number=$callnumber;
349 $crmcall->user_id=Auth::user()->id;
350 $crmcall->sipid_id=$sipid->id;
351 $crmcall->crm_id=$oldcrmcall->crm_id;
352 $crmcall->client=$oldcrmcall->client;
353 $crmcall->department=$oldcrmcall->department;
354 $crmcall->state='New';
355 $crmcall->userstatus='Conference';
356 $crmcall->usersubstatus='Conference';
357 $crmcall->type='Conference';
358 $crmcall->dialline_id=$dialline->id;
359
360 $crmcall->setTs('ts_Wait',$nowts);
361 $crmcall->setTs('ts_Call',$nowts);
362
363 $crmcall->did=$callerid;
364
365 $tdata=array();
366 $crmcall->data=json_encode($tdata);
367 $crmcall->save();
368
369
370
371 //start actual calls
372 $newqueue=new Kqueue();
373 $newqueue->userToConf($sipid);
374 $newqueue=new Kqueue();
375 $newqueue->custToConf($sipid,$callnumber,$callerid,$crmcall,$dialline);
376
377 $retstr=$crmcall->id;
378 }
379 else
380 {
381 $retstr="Error : No Lines Free to Dial!";
382 }
383 }
384 else
385 {
386 $retstr="Error : No calls to conference found!";
387 }
388 }
389 else
390 {
391 $retstr="Error : You Are Not Connected!";
392 }
393
394 return Response::make($retstr);
395 }
396
397 if($action=="hangupall")
398 {
399 $res=0;
400 $callid=intval($kstychCall['callid'])+0;
401 $crmcall=CRMCall::find($callid);
402 if($crmcall&&$crmcall->user_id==Auth::user()->id)
403 {
404 if($crmcall->state=='New'&&time()-strtotime($crmcall->created_at)<=3)
405 {
406 return Response::make("//Error : Dialstate is $crmcall->state");
407 }
408 else
409 {
410 $dialline=Dialline::find($crmcall->dialline_id);
411 if($dialline)
412 {
413 if($crmcall->state!='Hangup')
414 {
415 $crmcall->hsource='User';
416 $crmcall->save();
417 }
418
419 //hangup
420 $newqueue=new Kqueue();
421 $newqueue->hangupChannel($dialline);
422 if($kstychDialer["keeplocalconf"]=="0")
423 {
424 $newqueue=new Kqueue();
425 $newqueue->hangupChannelS($kstychDialer['connection']['channel'],$dialline->server);
426 }
427
428 //hangup any conf calls
429 if(is_array($kstychCall['connections']))foreach($kstychCall['connections'] as $num=>$conn)
430 {
431 if(!empty($conn['callid']))
432 {
433 $tcrmcall=CRMCall::find($conn['callid']);
434 if($tcrmcall)
435 {
436 $tdialline=Dialline::find($tcrmcall->dialline_id);
437 if($tdialline)
438 {
439 $newqueue=new Kqueue();
440 $newqueue->hangupChannel($tdialline);
441
442 $res.=$conn['callid']."_";
443 }
444 }
445 }
446 }
447
448 return Response::make("//SENT $res");
449 }
450 else return Response::make("//Error : Dialline Not found ($callid)");
451 }
452 }
453 else return Response::make("//Error : Call Not Found ($callid)");
454 }
455
456 if($action=="closecall")
457 {
458 $callid=intval($kstychCall['callid'])+0;
459 $crmcall=CRMCall::find($callid);
460 if($crmcall&&$crmcall->user_id==Auth::user()->id)
461 {
462 $nowts=microtime(true)*1000;
463
464 if($kstychCall["usercallback"]!="")
465 {
466 $kstychCall["usercallback"]=date("Y-m-d H:i:s",strtotime($kstychCall["usercallback"].":00")+((Auth::user()->timezone)*60));
467 }
468
469 $crmcall->setTs('ts_Close',$nowts);
470
471 $crmcall->userstatus =$kstychCall["userstatus"];
472 $crmcall->usersubstatus =$kstychCall["usersubstatus"];
473 $crmcall->usercallback =$kstychCall["usercallback"];
474 $crmcall->attempt =$kstychCall["attempt"];//attempt dropdown value insert.
475
476 //preg_replace("/[^ \w]+/", "", $kstychCall["userremarks"]);
477 $crmcall->userremarks =preg_replace("/[^ \w]+/","", $kstychCall["userremarks"]);
478
479
480
481 $wakka = new KHRMSLib();
482
483 if($crmcall->crm_id==0)
484 {
485 if($kstychCall["crmid"]>0)
486 {
487 $crmcall->crm_id=$kstychCall["crmid"];
488
489 $temparr=$wakka->getPerson($crmcall->crm_id);
490 if(isset($temparr)&&isset($temparr['peopledata'])&&isset($temparr['peopledata']['client']))$crmcall->client=$temparr['peopledata']['client'];
491 }
492 }
493
494 if($crmcall->crm_id>0)
495 {
496 if(is_array($kstychCall["userdata"]))
497 {
498 foreach($kstychCall["userdata"] as $tcrmid=>$tuserdata)
499 {
500 if($tcrmid==$crmcall->crm_id)
501 {
502 $crmcall->userdata=json_encode($kstychCall["userdata"][$tcrmid]);
503 }
504 else
505 {
506 $empty="?";
507 foreach($kstychCall["userdata"][$tcrmid] as $key=>$val)
508 {
509 if(trim($val)!=""){$empty="no";break;}
510 }
511 if($empty=="no")
512 {
513 $tcrmcall=new CRMCall();
514 $tcrmcall->number=$crmcall->number;
515 $tcrmcall->user_id=Auth::user()->id;
516 $tcrmcall->sipid_id=$crmcall->sipid_id;
517 $tcrmcall->crm_id=$tcrmid;
518 $tcrmcall->client=$crmcall->client;
519 $tcrmcall->department=$crmcall->department;
520 $tcrmcall->state='Hangup';
521 $tcrmcall->type='NoCall';
522 $tcrmcall->userstatus='NoCall';
523 $tcrmcall->usersubstatus='NoCall';
524 //$tcrmcall->dialline_id='';
525
526 $tcrmcall->setTs('ts_Wait',$nowts);
527
528 $tcrmcall->did=$crmcall->did;
529
530 $tdata=array();
531 $tcrmcall->data=json_encode($tdata);
532
533 $tcrmcall->userdata=json_encode($kstychCall["userdata"][$tcrmid]);
534
535 $tcrmcall->save();
536
537
538
539 $tuser=$wakka->getPerson($tcrmid);
540 $tuser['peopledata']["dialer_status"]=$kstychCall["userstatus"];
541 $tuser['peopledata']["dialer_substatus"]=$kstychCall["usersubstatus"];
542 $tuser['peopledata']["dialer_callback"]=$kstychCall["usercallback"];
543 $tuser['peopledata']["dialer_remarks"]=str_replace("'","",kstychCall["userremarks"]);
544 $tuser['peopledata']["dialer_flag"]=$kstychCall["userflag"];
545
546 $tuser["bttc"]=$kstychCall["bttc_day"].":".$kstychCall["bttc_hrs"];
547 $tuser["serv_vs_prod"]=$kstychCall["serv_vs_prod"];
548 $tuser["resolution"]=$kstychCall["resolution"];
549 $tuser["satisfy"]=$kstychCall["satisfy"];
550 $tuser["final_call_assess"]=$kstychCall["final_call_assess"];
551
552 $tuser['peopledata']["dialer_userdata"]=$kstychCall["userdata"][$tcrmid];
553 if($tuser['peopledata']["status"]=='New' || $tuser['peopledata']["status"]=='NEW')$tuser['peopledata']["status"]="Called";
554
555 //for Supervisor Comments - By Manish
556 $tuser['agentcomments']=$kstychCall["agentcomments"];
557 $tuser['supcomntid']=$kstychCall["supcomntid"];
558
559 $tuser['peopledata']["dialer_lastcall"]=date("Y-m-d H:i:s");
560 $wakka->setPerson($tcrmid,$tuser);
561 }
562 }
563 }
564 }
565
566
567 $user=$wakka->getPerson($crmcall->crm_id);
568 if($user['peopledata']['id']==$crmcall->crm_id)
569 {
570 $user['peopledata']["dialer_status"]=$kstychCall["userstatus"];
571 $user['peopledata']["dialer_substatus"]=$kstychCall["usersubstatus"];
572 $user['peopledata']["dialer_callback"]=$kstychCall["usercallback"];
573 $user['peopledata']["dialer_remarks"]=str_replace("'","",$kstychCall["userremarks"]);
574 $user['peopledata']["dialer_flag"]=$kstychCall["userflag"];
575
576 $user['peopledata']["bttc"]=$kstychCall["bttc_day"].":".$kstychCall["bttc_hrs"];
577 $user['peopledata']["service_vs_product"]=$kstychCall["serv_vs_prod"];
578 $user['peopledata']["resolution"]=$kstychCall["resolution"];
579 $user['peopledata']["satisfaction"]=$kstychCall["satisfy"];
580 $user['peopledata']["final_call_assessment"]=$kstychCall["final_call_assess"];
581
582 // For Add Priority Snippet In Waterfall Bucket
583 if($user['peopledata']["priority"])
584 $user['peopledata']["priority"] = '';
585
586 if($user['peopledata']["mf_isa"])
587 $user['peopledata']["mf_isa"] = '';
588
589 $user['peopledata']["dialer_userdata"]=$kstychCall["userdata"][$crmcall->crm_id];
590 $user['peopledata']["dialer_lastcall"]=date("Y-m-d H:i:s");
591 if($user['peopledata']["status"]=='New' || $user['peopledata']["status"]=='NEW')$user['peopledata']["status"]="Called";
592 //for Supervisor Comments - By Manish
593 $user['agentcomments']=$kstychCall["agentcomments"];
594 $user['supcomntid']=$kstychCall["supcomntid"];
595
596 $wakka->setPerson($crmcall->crm_id,$user);
597
598 //update groupid if this is not groupid TODO move to config
599 if($user['peopledata']['clientcode']!=$user['peopledata']['clientinternalid'])
600 {
601 $tusers=$wakka->getPersons(" clientinternalid='".$user['peopledata']['clientinternalid']."' limit 1");
602
603 if(!empty($tusers))
604 {
605 $tppldata=unserialize($tusers[0]['peopledata']);
606 if($tppldata['status']=='New')$wakka->setPersonKey($tusers[0]['id'],'status','Called');
607 //if($tppldata['dialer_status']=='') //TODO Config
608 {
609 $wakka->setPersonKey($tusers[0]['id'],'dialer_status',$user['peopledata']["dialer_status"]);
610 $wakka->setPersonKey($tusers[0]['id'],'dialer_substatus',$user['peopledata']["dialer_substatus"]);
611 }
612 }
613 }
614 }
615 }
616
617 $crmcall->saveRecFileSize();
618 $crmcall->save();
619
620 /*if(Auth::user()->id=='92')
621 {*/
622 $fullremark=preg_replace("/[^ \w]+/", "", $kstychCall['fullremark']);
623
624 DB::insert(DB::raw("insert into full_remark set call_id='$callid',fullremark='$fullremark'"));
625 //}
626
627 /*$fullremark=preg_replace("/[^ \w]+/", "", $kstychCall['fullremark']);
628
629 DB::table('full_remark')->insert(['call_id'=>$callid,'fullremark'=>$fullremark]);*/
630 $userlog=UserLog::where('user_id','=',Auth::user()->id)->orderBy("id","DESC")->first();
631 $userlog->getLastTs($crmcall->sipid_id,$nowts);
632 $userlog->save();
633 }
634
635 return Response::make("");
636 }
637
638 //WRAPUP - Done By Manish
639 if($action == 'wrapup')
640 {
641 $callid=intval($kstychCall['callid'])+0;
642 $crmcall=CRMCall::find($callid);
643 if($crmcall&&$crmcall->user_id==Auth::user()->id)
644 {
645 $nowts=microtime(true)*1000;
646
647 $userstatus=$kstychCall["userstatus"];
648 $usersubstatus=$kstychCall["usersubstatus"];
649
650 $userlog=UserLog::where('user_id','=',Auth::user()->id)->orderBy("id","DESC")->first();
651 $userlog->getLastTs($crmcall->sipid_id,$nowts,$userstatus,$usersubstatus);
652 $userlog->save();
653 }
654
655 return Response::make("");
656 }
657
658 if($action=="kCallAction")
659 {
660 $actiontype=Input::get('actiontype');
661 $conf=Input::get("conf");
662 $channel=Input::get("channel");
663
664 if($actiontype=="Hangup")
665 {
666 $tdialline=Dialline::where('channel','=',$channel)->first();
667 if($tdialline)
668 {
669 $newqueue=new Kqueue();
670 $newqueue->hangupChannel($tdialline);
671 }
672 }
673
674 if($actiontype=="MuteMic")
675 {
676 $tdialline=Dialline::where('channel','=',$channel)->first();
677 if($tdialline)
678 {
679 $newqueue=new Kqueue();
680 $newqueue->channelMuteMic($tdialline->channel,$tdialline->server);
681 }
682 }
683 if($actiontype=="MuteSpeaker")
684 {
685 $tdialline=Dialline::where('channel','=',$channel)->first();
686 if($tdialline)
687 {
688 $newqueue=new Kqueue();
689 $newqueue->channelMuteSpeaker($tdialline->channel,$tdialline->server);
690 }
691 }
692 if($actiontype=="UnMuteMic")
693 {
694 $tdialline=Dialline::where('channel','=',$channel)->first();
695 if($tdialline)
696 {
697 $newqueue=new Kqueue();
698 $newqueue->channelUnMuteMic($tdialline->channel,$tdialline->server);
699 }
700 }
701 if($actiontype=="UnMuteSpeaker")
702 {
703 $tdialline=Dialline::where('channel','=',$channel)->first();
704 if($tdialline)
705 {
706 $newqueue=new Kqueue();
707 $newqueue->channelUnMuteSpeaker($tdialline->channel,$tdialline->server);
708 }
709 }
710
711 return Response::make("");
712 }
713
714 if($action=="dialerstate")
715 {
716 $ready=0;if($kstychDialer['mDialerState']=="Ready"&&$kstychCall['mCallState']=="Wait")$ready=1;
717 $nowts=microtime(true)*1000;
718
719 $sipid=Sipid::find($kstychDialer['phone']);
720 if($sipid&&$sipid->user==Auth::user()->id&&$sipid->status==1)
721 {
722 $sipid->ready=$ready;
723 $sipid->save();
724
725 $userlog=UserLog::where('user_id','=',Auth::user()->id)->orderBy("id","DESC")->first();
726 $userlog->getLastTs($sipid->id,$nowts,$kstychDialer['mDialerState'],$kstychDialer['mDialerSubState']);
727 $userlog->save();
728 }
729 return Response::make("");
730 }
731
732 if($action=="spychannel")
733 {
734 $sipid=Sipid::find($kstychDialer['phone']);
735
736 $tosip=Input::get('sipid');
737 $mode=Input::get('mode');
738 $modes=array('L'=>'2000','B'=>'2002','W'=>'2001');
739
740 if($sipid&&$tosip!=""&&isset($modes[$mode]))
741 {
742 $newqueue=new Kqueue();
743 $newqueue->sipOriginate($sipid,$modes[$mode].$tosip,"kstychDialerSpy");
744 }
745 return Response::make("");
746 }
747
748 if($action=="recarchive")
749 {
750 $type=Input::get("type");
751 if($type=="stageupload")
752 {
753 return view("layout.module.dialer.recarchive",array());
754 }
755
756 }
757
758 }
759 public function show($id)
760 {
761 /*if(time()>strtotime('14:30:00') || time()<strtotime('03:30:00'))
762 {
763 Session::flush();
764 }*/
765
766 if($id=="bucketdata")
767 {
768 $client=Input::get("client","");
769 $bucket=Input::get("bucket");
770 $currentstatus=Input::get("currentstatus");
771 $legalstatus=Input::get("legalstatus");
772 $page=intval(Input::get('page'));if($page<1)$page=1;
773 $skey=Input::get('skey');
774 $stxt=Input::get('stxt');
775
776
777
778 $skey='';
779 /*if($skey=="ID")$key='id';
780 if($skey=="FirstName")$key='firstname';
781 if($skey=="LastName")$key='lastname';
782 if($skey=="Client")$key='client';
783 if($skey=="Mobile")$key='mobile';
784 if($skey=="Email")$key='emailid';
785 if($skey=="Passport")$key='passportno';
786 if($skey=="IBAN")$key='ibannumber';
787 if($skey=="Status")$key='currentstatus';
788 if($skey=="PersonalID")$key='laborcardpersonalid';
789 if($skey=="InternalID")$key='clientinternalid';
790 if($skey=="ClientCode")$key='clientcode';
791 if($key!=''&&$stxt!='')$key=" and $key like '$stxt%'";else $key="";*/
792
793 /*if($stxt!='')$skey=" and (id like '$stxt%' or firstname like '$stxt%' or lastname like '$stxt%' or client like '$stxt%' or mobile like '$stxt%' or emailid like '$stxt%' or passportno like '$stxt%' or ibannumber like '$stxt%' or currentstatus like '$stxt%' or laborcardpersonalid like '$stxt%' or clientinternalid like '$stxt%' or clientcode like '$stxt%')";else $skey="";*/
794
795 if($stxt!='')$skey=" and (firstname like '$stxt%' or mobile like '$stxt%' or clientcode like '$stxt%')";else $skey="";
796
797 $wakka = new KHRMSLib();
798 $rows="";
799
800 $owclientstr=array();
801 $oclientlst=$wakka->clientsOwnerRWAccess();
802
803 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
804 {
805 $owclientstr[]="'$tclnt'";
806 if($client=="")$client=$tclnt;
807 }
808 if(!empty($owclientstr))$owclientstr="and client in (".implode(",",$owclientstr).")";else $owclientstr="";
809 if($client!="")$owclientstr="and client='$client'";
810
811 $roclientstr=array();$didlinesstr=array();if(Auth::user()->exten!="")$didlinesstr[]=Auth::user()->exten;
812 $roclientlst=$wakka->clientsReadAccess();
813
814 if(!empty($roclientlst))foreach($roclientlst as $tclnt)if($tclnt!="")
815 {
816 $roclientstr[]="'$tclnt'";
817 if($client=="")$client=$tclnt;
818
819 $mastersdata=$wakka->getCompanyMaster($tclnt);
820 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
821 }
822 foreach($didlinesstr as $k=>$dids)
823 {
824 $didarr=explode(":",$dids);
825 $didlinesstr[$k]=$didarr[0];
826 }
827
828 if(!empty($roclientstr))$roclientstr="and client in (".implode(",",$roclientstr).")";else $roclientstr="";
829 $roclientstrAll=$roclientstr;
830 if($client!="")$roclientstr="and client='$client'";
831
832 $bl=20;
833 $bs=($page-1)*$bl;
834
835 $dbres=array();
836 if($bucket=="CurrentQueue")$dbres=$this->getCallSequencing(20);
837 else if($bucket=="Priority")$dbres=$wakka->getPersons("priority in (1,2,3,4,5,6,7,8,9,10) $owclientstr limit $bs,$bl");
838 else if($bucket=="TotalData")$dbres=$wakka->getPersons("1=1 and currentstatus='$currentstatus' and legalstatus='$legalstatus' and status!='Noqueue' $owclientstr limit $bs,$bl");
839 else if($bucket=="SearchData")$dbres=$wakka->getPersons("1=1 $roclientstrAll $skey limit $bs,$bl");
840 else if($bucket=="NotCalled")$dbres=$wakka->getPersons("status='New' and currentstatus='$currentstatus' and legalstatus='$legalstatus' $owclientstr limit $bs,$bl");
841 else if($bucket=="Called")$dbres=$wakka->getPersons("status='Called' $owclientstr limit $bs,$bl");
842 else if($bucket=="Priority")$dbres=$wakka->getPersons("status='Priority' $owclientstr limit $bs,$bl");
843 else if($bucket=="Flagged-Called")$dbres=$wakka->getPersons("dialer_flag='VIP' and currentstatus='$currentstatus' and legalstatus='$legalstatus' $owclientstr limit $bs,$bl");
844 else if($bucket=="Flagged-Notcalled")$dbres=$wakka->getPersons("mf_isa='VIP' and currentstatus='$currentstatus' and legalstatus='$legalstatus' $owclientstr limit $bs,$bl");
845
846 else if($bucket=="MissedCalls")
847 {
848 $udidlinesstr = array();
849 foreach($didlinesstr as $didlinestr){
850 $didlinestrArr=explode(":",$didlinestr);
851 $udidlinesstr[] = substr($didlinestrArr[0], env('didnumber'));
852 }
853
854 $mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)));
855 $mc=$mc->where(function ($query) use($roclientlst,$udidlinesstr){
856 $query->orWhereIn('client',$roclientlst)->orWhereIn('did',$udidlinesstr);
857 });
858 $mc=$mc->get();
859
860 $number_list=array();
861
862 foreach($mc as $key=>$tcall){
863
864 $tccal=substr($tcall->number,-10);
865 $mc_number=CRMCall::where('userstatus','!=','InboundDROP')->where ('created_at','>',$tcall->created_at)->where('number','like',"%".$tccal."%")->orderBy("id","DESC")->first();
866
867
868
869 $mccount= count($mc_number);
870 if($mccount==0){
871 $number_list[] = $tcall->number;
872 }
873 }
874
875 if(count($number_list) > 0) {
876 $lcalls=DB::select("SELECT * FROM crmcalls where id in (SELECT max(id) FROM crmcalls WHERE number IN ('" . implode("','", $number_list). "') GROUP BY number )");
877
878 foreach($lcalls as $lcall)
879 {
880 if($lcall->userstatus=="InboundDROP")
881 {
882 if($lcall->crm_id>0)
883 {
884 $reccrm_ids[] = "'".$lcall->crm_id."'";
885 }
886 else
887 {
888 $recordValue = DB::table('records')->where('mobile','=',substr($lcall->number,-10))->get();
889 if($recordValue){
890 $reccrm_ids[] = "'".$recordValue[0]->id."'";
891 }
892 else{
893 $dbres[]=array('client'=>$lcall->client,'mobile'=>substr($lcall->number,-10),'callid'=>$lcall->id);
894 }
895 }
896 }
897 }
898
899 if(!empty($reccrm_ids))
900 {
901 $recids_str = implode(",", $reccrm_ids);
902 $rec=$wakka->getPersons("id in ($recids_str)");
903 $dbres = array_merge($dbres,$rec);
904 }
905 }
906
907
908 }
909 else if($bucket=="CallsToday")$dbres=$wakka->getPersons("dialer_lastcall>='".date("Y-m-d 00:00:00",time()+((Auth::user()->timezone)*60))."' $owclientstr limit $bs,$bl");
910 else if($bucket=="CallsMonth")$dbres=$wakka->getPersons("dialer_lastcall>='".date("Y-m-01 00:00:00",time()+((Auth::user()->timezone)*60))."' $owclientstr limit $bs,$bl");
911
912 else
913 {
914 $currentstatus2='';$legalstatus2='';
915 if($currentstatus!="")$currentstatus2=" and currentstatus='$currentstatus' ";
916 if($legalstatus!="")$legalstatus2=" and legalstatus='$legalstatus' ";
917 $dbres=$wakka->getPersons("dialer_status='$bucket' $currentstatus2 $legalstatus2 $owclientstr limit $bs,$bl");
918 }
919
920 $ccountsummary=array();$k=1;//Log::info(count($dbres));
921 foreach($dbres as $dbrow)
922 {
923 if(isset($dbrow['callid']))
924 {
925 $lastcall=CRMCall::find($dbrow['callid']);
926 $callcntmonth=CRMCall::where("number","=",$dbrow['mobile'])->where("created_at",">=",date("Y-m-01 H:i:s",time()+((Auth::user()->timezone)*60)))->count();
927 }
928 else if($dbrow['id']>0)
929 {
930 $lastcall=CRMCall::where("crm_id","=",$dbrow['id'])->where('type','!=','Conference')->orderBy("id","DESC")->first();
931 $callcntmonth=CRMCall::where("crm_id","=",$dbrow['id'])->where("created_at",">=",date("Y-m-01 H:i:s",time()+((Auth::user()->timezone)*60)))->count();
932 }
933
934 if(!isset($ccountsummary[$callcntmonth]))$ccountsummary[$callcntmonth]=0;
935 $ccountsummary[$callcntmonth]++;
936
937 $type="";$lasttime="";$dispo="";$subdispo="";$followup="";$remarks="";$did="";
938
939 if($lastcall)
940 {
941 $type=$lastcall->type;
942 $lasttime=$lastcall->created_at;if($lasttime=="0000-00-00 00:00:00")$lasttime="";else $lasttime=date("d-M-y H:i:s",strtotime($lasttime)-((Auth::user()->timezone)*60));
943 $dispo=$lastcall->userstatus;
944 $subdispo=$lastcall->usersubstatus;
945 $followup=$dbrow[dialer_callback];if($followup=="0000-00-00 00:00:00")$followup="";else $followup=date("d-M-y H:i:s",strtotime($followup)-(Auth::user()->timezone*60));
946 $remarks=$lastcall->userremarks;
947 $did=$lastcall->did;
948 }
949
950 if(stristr($dbrow[firstname], "Potential") != "")
951 {
952 $rows.="<tr style='background-color: #59ee7c;color:#ffffff;font-weight: bolder;font-size:115%'>";
953 }
954 else
955 {
956 $rows.="<tr>";
957 }
958 if($bucket=="MissedCalls"){
959 $type="Inbound";
960 }
961
962 //onclick call disable for the manual mode is not assign to user code by prashant Jadhav
963 $userdialmode=Auth::user()->dialmode_assign;
964 $userdialmode=explode(",",$userdialmode);
965
966 if(in_array('Manual',$userdialmode))
967 {
968 $rows.="<td><a href=# class='' onclick='dialerQuickOpen(\"$dbrow[id]\",\"$dbrow[mobile]\",\"Manual\",\"\",0);return false;'><i class='fa fa-phone'></i></a></td>";
969 }
970 else
971 {
972 $rows.="<td><a href=# class='' return false;'><i class='fa fa-phone'></i></a></td>";
973 }
974
975
976 $rows.="<td>$k</td>
977 <td title='$dbrow[id]'>$dbrow[client]</td>
978 <td title=''>$dbrow[clientinternalid]</td>
979 <td title=''>$dbrow[clientcode]</td>
980 <td>$dbrow[firstname]</td>";
981
982 if(in_array('Manual',$userdialmode))
983 {
984 $rows.="<td><a href=# class='' onclick='dialerQuickOpen(\"$dbrow[id]\",\"$dbrow[mobile]\",\"Manual\",\"\",0);return false;'>$dbrow[mobile]</a></td>";
985 }
986 else
987 {
988 $rows.="<td><a href=# class='' return false;'>$dbrow[mobile]</a></td>";
989 }
990
991
992 $rows.="<td>$type</td>
993 <td>$lasttime</td>
994 <td title='$subdispo :: $remarks'>$dispo</td>
995 <td>$followup</td>
996 <td>$dbrow[status]</td>
997 <td>C".str_pad($callcntmonth,3, "0", STR_PAD_LEFT)."</td>
998 <!--<td><a href=# class='' onclick='dialerQuickOpen(\"$dbrow[id]\",\"$dbrow[mobile]\",\"Progressive\",\"\",0);return false;'><i class='fa fa-phone'></i></a> <a href=# class='' onclick='dialerQuickOpen(\"$dbrow[id]\",\"$dbrow[mobile]\",\"DialNext\",\"\",0);return false;'><i class='fa fa-file'></i></a></td>-->
999 <td>$did</td>
1000 </tr>";
1001 $k++;
1002 }
1003
1004 $summarycounts="";
1005 $message_display="";
1006 ksort($ccountsummary);
1007 foreach($ccountsummary as $key=>$val)
1008 {
1009 $summarycounts.="<span class='label label-small label-default'>C".str_pad($key,3, "0", STR_PAD_LEFT)." : $val</span>&nbsp;";
1010 }
1011 //Dispodelay running message on PB's Screen Code by Prashant Jadhav
1012 $pb_message=DB::table('supervisor_message')->where('sup_id','=',Auth::user()->supervisor)->where('agents','like','%'.Auth::user()->username.'%')->where('status','like','%'.Auth::user()->username."-Unread".'%')->get();
1013
1014 //echo "<pre>".print_r($pb_message)."</pre>";
1015 if(is_array($pb_message))
1016 {
1017 foreach ($pb_message as $messagekey => $messageval)
1018 {
1019 $message_display .="<marquee style='font-size:115%;font-weight: bolder;color:#3B2092'>".$messageval->message."</marquee>";
1020 }
1021 }
1022
1023 $data="<h5>Bucket : $bucket</h5>$message_display<hr>$summarycounts<br>";
1024 //code end
1025
1026 $data.="<a class='pre_nxt' href='#' onclick=\"dialerLoadData('$bucket','$currentstatus','$legalstatus',".($page-1).",$('#dialerbkey').html(),$('#dialerbtxt').val());return false;\">&lt;&lt; Previous Page</a>
1027 <a class='pre_nxt' href='#' onclick=\"dialerLoadData('$bucket','$currentstatus','$legalstatus',".($page+1).",$('#dialerbkey').html(),$('#dialerbtxt').val());return false;\">Next Page &gt;&gt;</a>
1028
1029 <span class=pull-right>
1030 <input type=text class='form-control pull-left' style='width:200px' placeholder='search..' value='$stxt' id=dialerbtxt>
1031 <button class='btn btn-default pull-right' onclick=\"dialerLoadData('SearchData','','',1,$('#dialerbkey').html(),$('#dialerbtxt').val());return false\"> Search </button>
1032 </span>";
1033
1034 $data.="
1035 <div style='clear:both'></div>
1036
1037 <table class='table '>
1038 <thead>
1039 <tr>
1040 <th></th>
1041 <th></th>
1042 <th>Campaign</th>
1043 <th>Group_ID</th>
1044 <th>Cust_ID</th>
1045 <th>Name</th>
1046 <th>Number</th>
1047 <th>Type</th>
1048 <th>LastCall</th>
1049 <th>Disposition</th>
1050 <th>NextFollowup</th>
1051 <th>Status</th>
1052 <th>Count</th>
1053 <!--<th></th>-->
1054 <th>DID</th>
1055 </tr>
1056 </thead>
1057 <tbody>
1058 $rows
1059 </table>";
1060 return Response::make($data);
1061 }
1062 if($id=="reports")
1063 {
1064 return view("layout.module.dialer.reports",array());
1065 }
1066 if($id=="campaigns")
1067 {
1068 return view("layout.module.dialer.campaigns",array());
1069 }
1070 if($id=="calllog")
1071 {
1072 return view("layout.module.dialer.calllog",array());
1073 }
1074 if($id=="agentreport")
1075 {
1076 return view("layout.module.dialer.agentreport",array());
1077 }
1078 if($id=="campreport")
1079 {
1080 return view("layout.module.dialer.campreport",array());
1081 }
1082 if($id=="statusreport")
1083 {
1084 return view("layout.module.dialer.statusreport",array());
1085 }
1086 if($id=="questionnaire")
1087 {
1088 return view("layout.module.dialer.questairereport",array());
1089 }
1090 if($id=="callmanagement")
1091 {
1092 return view("layout.module.dialer.callmanagementreport",array());
1093 }
1094 if($id=="supmessages")
1095 {
1096 return view("layout.module.dialer.supmessagesreport",array());
1097 }
1098
1099 if($id=='playrecfile')
1100 {
1101 $calllog=CRMCallArchive::find(Input::get("calllog"));
1102
1103 $file=$calllog->getRecFilePath();
1104 $ext=$calllog->getRecFileExt();
1105 if($ext=='wav')
1106 {
1107 header('Content-type: audio/x-wav');
1108 header("Content-length: ".filesize($file));
1109 header("Content-disposition: attachment; filename=\"".basename($file)."\"");
1110 readfile("$file");
1111 }
1112 if($ext=='gsm')
1113 {
1114 $out=Input::get("out","ogg");
1115
1116 header("Content-type: audio/x-$out");
1117 header("Content-disposition: attachment; filename=\"".basename($file).".$out\"");
1118 $descriptorspec = array(0 => array("pipe", "r"),1 => array("pipe", "w"),2 => array("pipe", "w"));
1119 $process = proc_open( "/usr/bin/sox $file /tmp/".basename($file).".$out", $descriptorspec, $pipes );
1120 while( stream_get_contents( $pipes[1] ));
1121 header("Content-length: ".filesize("/tmp/".basename($file).".$out"));
1122 readfile("/tmp/".basename($file).".$out");unlink("/tmp/".basename($file).".$out");
1123 fclose( $pipes[1] );
1124 fclose( $pipes[2] );
1125 }
1126 return;
1127 }
1128 if($id=="liveusers")
1129 {
1130 return view("layout.module.dialer.liveusers",array());
1131 }
1132 if($id=="recarchive")
1133 {
1134 return view("layout.module.dialer.recarchive",array());
1135 }
1136 if($id=="recqc")
1137 {
1138 return view("layout.module.dialer.recqc",array());
1139 }
1140 //relationship area dropdown option fetched code. code by Yashwant Sir
1141 if($id=="relationship")
1142 {
1143 $type=Input::get("type");
1144 $id=Input::get("id");
1145 if($type != "" && $id != ""){
1146 if($type == "category"){
1147 $output = "<option value=''>Select Category</option>";
1148 $category = DB::table("relationship_category")->where("service_id",$id)->where("title","!=","")->where("status","=","Active")->get();
1149 foreach($category as $cat){
1150 $output .= "<option value='".$cat->id."'>".$cat->title."</option>";
1151 }
1152 return $output;
1153 }else if($type == "subCategory"){
1154 $output = "<option value=''>Select Sub Category</option>";
1155 $subCategory = DB::table("relationship_sub_category")->where("category_id",$id)->where("title","!=","")->where("status","=","Active")->get();
1156 foreach($subCategory as $cat){
1157 $output .= "<option value='".$cat->title."'>".$cat->title."</option>";
1158 }
1159 return $output;
1160 }
1161 }
1162 }
1163 //pending missed call alert for supervisors code by Prashant Jadhav
1164 if($id=="missedcallalert")
1165 {
1166
1167
1168 $user=Auth::user();
1169 if($user->usertype=="Supervisor"||$user->usertype=="Admin")
1170 {
1171
1172 $dbres=array();
1173 $wakka = new KHRMSLib();
1174 $rows="";
1175
1176 $owclientstr=array();
1177 $oclientlst=$wakka->clientsOwnerRWAccess();
1178
1179
1180
1181 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
1182 {
1183 $owclientstr[]="'$tclnt'";
1184 if($client=="")$client=$tclnt;
1185 }
1186 if(!empty($owclientstr))$owclientstr="and client in (".implode(",",$owclientstr).")";else $owclientstr="";
1187 if($client!="")$owclientstr="and client='$client'";
1188
1189 $roclientstr=array();$didlinesstr=array();if(Auth::user()->exten!="")$didlinesstr[]=Auth::user()->exten;
1190 $roclientlst=$wakka->clientsReadAccess();
1191
1192 if(!empty($roclientlst))foreach($roclientlst as $tclnt)if($tclnt!="")
1193 {
1194 $roclientstr[]="'$tclnt'";
1195 if($client=="")$client=$tclnt;
1196
1197 $mastersdata=$wakka->getCompanyMaster($tclnt);
1198 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
1199 }
1200 foreach($didlinesstr as $k=>$dids)
1201 {
1202 $didarr=explode(":",$dids);
1203 $didlinesstr[$k]=$didarr[0];
1204 }
1205
1206 if(!empty($roclientstr))$roclientstr="and client in (".implode(",",$roclientstr).")";else $roclientstr="";
1207 $roclientstrAll=$roclientstr;
1208 if($client!="")$roclientstr="and client='$client'";
1209 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
1210 $udidlinesstr = array();
1211 foreach($didlinesstr as $didlinestr){
1212 $didlinestrArr=explode(":",$didlinestr);
1213 $udidlinesstr[] = substr($didlinestrArr[0], env('didnumber'));
1214 }
1215
1216 /*$mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>=',date('Y-m-d H:i:s',time()-15*60));*/
1217 $mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)));
1218 $mc=$mc->where(function ($query) use($roclientlst,$udidlinesstr){
1219 $query->orWhereIn('client',$roclientlst)->orWhereIn('did',$udidlinesstr);
1220 });
1221 $mc=$mc->get();
1222
1223 $number_list=array();
1224
1225 foreach($mc as $key=>$tcall){
1226
1227 $tccal=substr($tcall->number,-10);
1228 $mc_number=CRMCall::where('userstatus','!=','InboundDROP')->where ('created_at','>',$tcall->created_at)->where('number','like',"%".$tccal."%")->orderBy("id","DESC")->first();
1229
1230 $mccount= count($mc_number);
1231 if($mccount==0){
1232 $number_list[] = $tcall->number;
1233 }
1234 }
1235
1236 if(count($number_list) > 0)
1237 {
1238 $lcalls=DB::select("SELECT * FROM crmcalls where id in (SELECT max(id) FROM crmcalls WHERE number IN ('" . implode("','", $number_list). "') GROUP BY number )");
1239
1240 foreach($lcalls as $lcall)
1241 {
1242 if($lcall->userstatus=="InboundDROP")
1243 {
1244 if($lcall->crm_id>0)
1245 {
1246 $reccrm_ids[] = "'".$lcall->crm_id."'";
1247 }
1248 else
1249 {
1250 $recordValue = DB::table('records')->where('mobile','=',substr($lcall->number,-10))->get();
1251 if($recordValue){
1252 $reccrm_ids[] = "'".$recordValue[0]->id."'";
1253 }
1254 else{
1255 $dbres[]=array('client'=>$lcall->client,'mobile'=>substr($lcall->number,-10),'callid'=>$lcall->id,'datetime'=>$lcall->updated_at);
1256 }
1257 }
1258 }
1259 }
1260
1261 if(!empty($reccrm_ids))
1262 {
1263 $recids_str = implode(",", $reccrm_ids);
1264 $rec=$wakka->getPersons("id in ($recids_str)");
1265 $dbres = array_merge($dbres,$rec);
1266
1267 $mobile="";
1268 foreach ($dbres as $dbrow)
1269 {
1270
1271 $mobile.= $dbrow['mobile']."-".$dbrow['client']."-".$dbrow['datetime'].",";
1272 }
1273 return "<script>alert('Missed call is pending for :-----".$mobile." !')</script>";
1274 //echo "<pre>".print_r($dbres)."</pre>";
1275 }
1276 else
1277 {
1278 return;
1279 }
1280 }
1281 }
1282 }
1283
1284 return view("layout.module.dialer.$id",array());
1285 }
1286 public function edit($id)
1287 {
1288
1289 }
1290 public function update($id)
1291 {
1292
1293 }
1294 public function destroy($id)
1295 {
1296 //
1297 }
1298
1299
1300 public function dashboard()
1301 {
1302 //echo "OK";
1303 }
1304
1305 private function getCallSequencing($limit)
1306 {
1307 $wakka = new KHRMSLib();
1308
1309 $roclientstr=array();$didlinesstr=array();
1310 if(Auth::user()->exten!="")$didlinesstr[]=Auth::user()->exten;
1311 $oclientlst=$wakka->clientsOwnerRWAccess();
1312 if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
1313 {
1314 $roclientstr[]="'$tclnt'";
1315
1316 $mastersdata=$wakka->getCompanyMaster($tclnt);
1317 if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
1318 }
1319
1320 $mroclientstr = $roclientstr;
1321
1322 $client=Input::get("client");
1323
1324 if(!empty($roclientstr))$roclientstr="client='$client'";else $roclientstr="";
1325 //if(!empty($roclientstr))$roclientstr="client in (".implode(",",$roclientstr).")";else $roclientstr="";
1326
1327 $users=array();
1328
1329 if(Auth::user()->usertype!="User"){$tusers=array();return $tusers;}
1330
1331 // if(!empty($roclientstr))$roclientstr="client=''";else $roclientstr="";
1332
1333 $clientDetails=$wakka->getPersons("$roclientstr order by dialer_lastcall asc");
1334
1335 if($limit>0)
1336 {
1337 $tusers = array_filter($clientDetails, function($var){
1338 return ($var['dialer_status']=='InboundDROP');
1339 });
1340
1341 $l=1;
1342 foreach($tusers as $tuser){
1343 if(!isset($users[$tuser['id']])){
1344 $users[$tuser['id']]=$tuser;
1345 $l++;
1346
1347 if($l>$limit)
1348 break;
1349 }
1350 }
1351
1352 $limit=$limit-sizeof($tusers);
1353 }
1354
1355 if($limit>0)
1356 {
1357 if(!empty($didlinesstr))
1358 {
1359 $udidlinesstr = array();
1360 foreach($didlinesstr as $didlinestr){
1361 $didlinestrArr=explode(":",$didlinestr);
1362 $udidlinesstr[] = substr($didlinestrArr[0], -8);
1363 }
1364 $tusers=array();
1365
1366 $mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)));
1367 $mc=$mc->where(function ($query) use($mroclientstr,$udidlinesstr){
1368 $query->orWhereIn('client',$mroclientstr)->orWhereIn('did',$udidlinesstr);
1369 });
1370 $mc=$mc->get();
1371
1372 $number_list=array();
1373 foreach($mc as $key=>$tcall){
1374
1375 $tccal=substr($tcall->number,-10);
1376 $mc_number=CRMCall::where('userstatus','!=','InboundDROP')
1377 ->where('created_at','>',$tcall->created_at)
1378 ->where('number','like',"%".$tccal."%")
1379 ->orderBy("id","DESC")
1380 ->first();
1381
1382 $mccount= count($mc_number);
1383 if($mccount==0){
1384 $number_list[] = $tcall->number;
1385 }
1386 }
1387
1388 $othermissedcalls=DB::select("SELECT * FROM crmcalls where id in (SELECT max(id) FROM crmcalls WHERE number IN
1389 ('" . implode("','", $number_list). "') GROUP BY number )");
1390
1391 // $othermissedcalls=CRMCall::where('crm_id','=','0')->where('userstatus','=','InboundDROP')->where('did','like','%'.$didlinesstr.'%')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)))->take($limit)->groupBy('number')->get();
1392
1393 /* Changes For Missed Call - 14/02/17 */
1394
1395 foreach($othermissedcalls as $othermissedcall)
1396 {
1397 $crmnumber = substr($othermissedcall->number, -10);
1398
1399 $tcall=array_filter($clientDetails, function($var) use ($crmnumber){
1400 return ($var['mobile']==$crmnumber);
1401 });
1402
1403 if($tcall)
1404 {
1405 $tcall = array_values($tcall);
1406 $tcall = $tcall[0];
1407
1408 if(isset($tcall['id']) || $tcall['dialer_status']=="InboundDROP")
1409 {
1410 $tusers[$othermissedcall->id]=array('id'=>$tcall['id'],'mobile'=>$othermissedcall->number,'client'=>$tcall['client'],'clientcode'=>$tcall['clientcode'],'clientinternalid'=>$tcall['clientinternalid'], 'firstname'=>$tcall['firstname'],'callid'=>$othermissedcall->id);
1411 }
1412 }
1413
1414 }
1415
1416 /* Changes For Missed Call - 14/02/17 */
1417
1418 foreach($tusers as $tuser)if(!isset($users[$tuser['id']]))$users[$tuser['id']]=$tuser;
1419
1420 $limit=$limit-sizeof($tusers);
1421 }
1422 }
1423
1424
1425 if($limit>0)
1426 {
1427 $tusers = array_filter($clientDetails, function($var){
1428 return (strtotime($var['dialer_callback'])<strtotime(date('Y-m-d H:i:s',time()+(15*60)))&&$var['dialer_status']=='Contacted - FollowUp - Specific');
1429 });
1430
1431 $l=1;
1432 foreach($tusers as $tuser){
1433 if(!isset($users[$tuser['id']])){
1434 $users[$tuser['id']]=$tuser;
1435 $l++;
1436
1437 if($l>$limit)
1438 break;
1439 }
1440 }
1441
1442 $limit=$limit-sizeof($tusers);
1443 }
1444
1445 // if(Auth::user()->id=="49"){
1446
1447 for($p=10;$p>0;$p--)
1448 {
1449 if($limit>0)
1450 {
1451 $tusers = array_filter($clientDetails, function($var) use ($p){
1452 return (($var['priority']==$p)&&$var['mobile']!='');
1453 }, ARRAY_FILTER_USE_BOTH);
1454
1455 if(!empty($tusers))
1456 {
1457 $l=1;
1458 foreach($tusers as $tuser){
1459 if(!isset($users[$tuser['id']])){
1460 $users[$tuser['id']]=$tuser;
1461 $l++;
1462
1463 if($l>$limit)
1464 break;
1465 }
1466 }
1467
1468 $limit=$limit-sizeof($tusers);
1469 }
1470 }
1471 }
1472
1473 // }
1474 if($limit>0)
1475 {
1476 $tusers = array_filter($clientDetails, function($var){
1477 return ($var['status']=='New'&&$var['mobile']!='');
1478 });
1479
1480 $l=1;
1481 foreach($tusers as $tuser){
1482 if(!isset($users[$tuser['id']])){
1483 $users[$tuser['id']]=$tuser;
1484 $l++;
1485
1486 if($l>$limit)
1487 break;
1488 }
1489 }
1490
1491 $limit=$limit-sizeof($tusers);
1492 }
1493
1494 if($limit>0)
1495 {
1496 $tusers = array_filter($clientDetails, function($var){
1497 return ($var['status']=='Called'&&$var['dialer_status']=='Not Contactable - Non Human Voice');
1498 });
1499
1500 $l=1;
1501 foreach($tusers as $tuser){
1502 if(!isset($users[$tuser['id']])){
1503 $users[$tuser['id']]=$tuser;
1504 $l++;
1505
1506 if($l>$limit)
1507 break;
1508 }
1509 }
1510
1511 $limit=$limit-sizeof($tusers);
1512 }
1513
1514 if($limit>0)
1515 {
1516 $tusers = array_filter($clientDetails, function($var){
1517 return ($var['status']=='Called'&&$var['dialer_status']=='Not Contactable - Human Voice');
1518 });
1519 $l=1;
1520 foreach($tusers as $tuser){
1521 if(!isset($users[$tuser['id']])){
1522 $users[$tuser['id']]=$tuser;
1523 $l++;
1524
1525 if($l>$limit)
1526 break;
1527 }
1528 }
1529
1530 $limit=$limit-sizeof($tusers);
1531 }
1532
1533 if($limit>0)
1534 {
1535 $tusers = array_filter($clientDetails, function($var){
1536 return ($var['status']=='Called'&&$var['dialer_status']=='Contacted - Follow-Up - Generic');
1537 });
1538 $l=1;
1539 foreach($tusers as $tuser){
1540 if(!isset($users[$tuser['id']])){
1541 $users[$tuser['id']]=$tuser;
1542 $l++;
1543
1544 if($l>$limit)
1545 break;
1546 }
1547 }
1548
1549 $limit=$limit-sizeof($tusers);
1550 }
1551
1552 if($limit>0)
1553 {
1554 $tusers = array_filter($clientDetails, function($var){
1555 return ($var['status']=='Called'&&$var['dialer_status']=='AUTOWRAPUP');
1556 });
1557 $l=1;
1558 foreach($tusers as $tuser){
1559 if(!isset($users[$tuser['id']])){
1560 $users[$tuser['id']]=$tuser;
1561 $l++;
1562
1563 if($l>$limit)
1564 break;
1565 }
1566 }
1567
1568 $limit=$limit-sizeof($tusers);
1569 }
1570
1571 $tusers=array();foreach($users as $tuser)$tusers[]=$tuser;
1572 return $tusers;
1573 }
1574 }
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