Worked on adding dialmode adding the dropdown and updating value in the table

+<?php namespace App\Console\Commands;
+
+use Illuminate\Console\Command;
+//use Mail;
+use DB;
+use Config;
+
+use App\Models\User;
+use App\Models\Accesslog;
+
+use App\Models\CRMCall;
+use Schema;
+use PDO;
+use App\Models\Notification;
+use App\Jobs\KHRMSLib;
+
+use Input;
+use Log;
+use App\Models\Sipid;
+use App\Models\Kqueue;
+use App\Models\Dialline;
+use App\Models\Session;
+use App\Models\Cutoff;
+
+use Illuminate\Database\Schema\Blueprint;
+
+class CreateCall extends Command {
+
+	/**
+	 * The console command name.
+	 *
+	 * @var string
+	 */
+	protected $signature = 'CreateCall';
+
+	/**
+	 * The console command description.
+	 *
+	 * @var string
+	 */
+	protected $description = 'Create Pedictive Call If any User is Free';
+
+	/**
+	 * Execute the console command.
+	 *
+	 * @return mixed
+	 */
+	public function handle()
+	{
+		while(true)
+		{
+			usleep(1000000);
+			$this->runPredictive();
+		}
+	}
+
+	public function runPredictive()
+	{
+
+		try {
+			$this->updatePrepareColumn();
+			$usrArrs        = $this->getActiveUsersCampaignWise("with");
+			$availChannel   = $this->getActualAvailChannelCount();
+
+			if(count($usrArrs)){
+
+				//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+				//Log::info($usrArrs);
+
+				//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+				//Log::info("Channel=".$availChannel);
+
+				foreach ($usrArrs as $client => $usrArr) {
+					//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+					//Log::info("campaign=".$client);
+
+					$acalls = $this->getCreateCallCount($client, count($usrArr));
+
+					$acalls = min($acalls, $availChannel);
+
+					//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+					//Log::info("CallCount=".$acalls);
+
+					$this->CreateCall($client, $acalls);
+				}
+			}
+		} catch (Exception $e) {
+			Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+			Log::error($e);
+			continue;
+		}
+	}
+
+	public function updatePrepareColumn()
+	{
+		$allClientUsrIdArr = array();
+		$updatedUserIdArr = array();
+		$currentTime = strtotime(date("Y-m-d H:i:s"));
+
+		$clientWiseUserIdArr = $this->getActiveUsersCampaignWise("without");
+
+		if(count($clientWiseUserIdArr)) {
+			//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+			//Log::info("updatePrepareColumn");Log::info($clientWiseUserIdArr);
+
+			foreach ($clientWiseUserIdArr as $client => $usrIdArr) {
+			$allClientUsrIdArr = array_merge($allClientUsrIdArr, $usrIdArr);
+			}
+
+			$usersTimeArr = Cutoff::whereIn('user_id', $allClientUsrIdArr)->get();
+
+			foreach ($usersTimeArr as $userTimeArr) {
+				$cutOffTime = strtotime($userTimeArr->hangup_time) + ($userTimeArr->avg_dispo - $userTimeArr->avg_ring);
+
+					if($cutOffTime < $currentTime)
+					{
+						$updatedUserIdArr[] = $userTimeArr->user_id;
+					}
+			}
+
+			if(count($updatedUserIdArr)) {
+				//Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+				//Log::info("updatedUserIdArr");Log::info($updatedUserIdArr);
+			}
+
+			Sipid::whereIn('user', $updatedUserIdArr)->update(['prepare_call'=>1]);
+		}
+	}
+
+	public function getActiveUsersCampaignWise($checkPrepareCol)
+	{
+		$campaignWiseUsrs = array();
+		$prepareUsrIds    = array();
+
+		$loggedInSips = Sipid::where('server','=',env('app_ip'))->where("user", "!=", 0)->where("status","=","1");
+		if($checkPrepareCol=="with"){
+			$loggedInSips = $loggedInSips->where("prepare_call","=","1");
+		}
+		elseif($checkPrepareCol=="without"){
+				$loggedInSips = $loggedInSips->where("patched","=","0");
+			}
+
+		$loggedInSips = $loggedInSips->groupBy('user')->get();
+
+		if(count($loggedInSips)){
+
+			foreach ($loggedInSips as $loggedInSip) {
+				$prepareUsrIds[] = $loggedInSip->user;
+			}
+
+			//TODO: Change Dialmode Value in the column Of User Table (Ready to Predictive)
+			$usersLoggedIn = User::whereIn('id', $prepareUsrIds);
+			if($checkPrepareCol=="without")$usersLoggedIn = $usersLoggedIn->where('current_dialmode', '=', 'Predictive');
+			$usersLoggedIn = $usersLoggedIn->select('id','sel_campaign')->get();
+
+			foreach ($usersLoggedIn as $userLoggedIn) {
+				$campaignWiseUsrs[$userLoggedIn->sel_campaign][] = $userLoggedIn->id;
+			}
+		}
+		return $campaignWiseUsrs;
+	}
+
+	public function getActualAvailChannelCount()
+	{
+		$cnt = 0;
+		$allChanlCnt = $this->getSpanCount();
+
+		$diallineVal = Dialline::where('server','=', env('app_ip'))->where("status","=","Free")->where("dialstr","!=","")->where("enabled","=","1")->select('dialstr')->first();
+
+//TODO: When SIP and Dahdi both are active
+		if(count($diallineVal)){
+			if(stristr($diallineVal->dialstr,"Dahdi")){
+				$dialedCnt = $this->getActualDahdiDialedCallCount();
+
+				$cnt = $allChanlCnt - $dialedCnt;
+			}
+			elseif(stristr($diallineVal->dialstr,"GATEWAY")){
+				$dialedCnt = $this->getActualSipDialedCallCount();
+
+				$cnt = $allChanlCnt - $dialedCnt;
+			}
+		}
+
+		return $cnt;
+	}
+
+	public function getActualSipDialedCallCount()
+	{
+		$allChnnlArr = array();
+		$dialstr     = "Dial(SIP/GATEWAY/";
+		$chnlCnt     = 0;
+
+		exec("/usr/sbin/asterisk -rx 'core show channels'",$allChnnls);
+
+		foreach($allChnnls as $allChnnl){
+		//$allChnnlArr[] = explode(" ", preg_replace('!\s+!', ' ', $allChnnl) );
+			if(stristr($allChnnl, $dialstr)){
+               $chnlCnt++;
+        	}
+		}
+
+		return $chnlCnt;
+	}
+
+	public function getActualDahdiDialedCallCount()
+	{
+		$allChnnlArr = array();
+		$dialstr     = "ACTIVE";
+		$status      = "RED";
+		$chnlCnt     = 0;
+
+		exec("/usr/sbin/asterisk -rx 'service dahdi status'",$allChnnls);
+
+		foreach($allChnnls as $allChnnl){
+		//$allChnnlArr[] = explode(" ", preg_replace('!\s+!', ' ', $allChnnl) );
+			if(stristr($allChnnl, $status)){
+               Break;
+        	}
+
+			if(stristr($allChnnl, $dialstr)){
+               $chnlCnt++;
+        	}
+		}
+
+		return $chnlCnt;
+	}
+
+//TODO: Generate Client File To Take All Parameteres Of Campaigns
+	public function getCreateCallCount($client, $usrCnt)
+	{
+		$wakka = new KHRMSLib();
+		$mastersdata=$wakka->getCompanyMaster($client);
+
+		$ratio          = $mastersdata["autodialercampaign"];
+		$dialedCallCnt  = $this->getDialedCallCount($client);
+
+		return ($usrCnt*$ratio) - $dialedCallCnt;
+	}
+
+	public function getDialedCallCount($client)
+	{
+		$cnt = Dialline::whereIn("status", ["Auto","AutoCall"])->where("conf","=","")->where("regexstr","=",$client)->count();
+
+		return $cnt;
+	}
+
+	public function CreateCall($client, $acalls)
+	{
+		if($acalls>0)
+		{
+			for($i=0;$i<$acalls;$i++)
+			{
+				$this->useChannelToDial($client);
+			}
+		}
+	}
+
+	public function useChannelToDial($client)
+	{
+		$dialline=Dialline::where('server','=', env('app_ip'))->where("status","=","Free")->where("enabled","=","1");
+		
+		//TODO::Need To Code Dspan Logic as per discussion
+		//if($dspan!="")$dialline=$dialline->where('dspan','=',$dspan)->where('id','<=','30');
+		$dialline=$dialline->orderBy('updated_at','ASC')->first();
+
+		if(!empty($dialline))
+		{
+			$this->createCrmCall($client, $dialline);
+		}
+
+		return;
+	}
+
+	public function createCrmCall($client, $dialline)
+	{
+		//TODO: Need to check whether callerid is required or not (in case of GSM Gateway)
+		$callerid="";
+		$wakka = new KHRMSLib();
+
+		//TODO::Need To Add Sequence Logic Here
+		$users=$wakka->getPersons("client='$client' and status='New' and mobile!='' limit 1");
+
+		if(sizeof($users)>=1)
+		{
+			$record=$wakka->getPerson($users[0]['id']);
+			if($record)
+			{
+				$record["peopledata"]["status"]="AutoCall";
+				$wakka->setPerson($users[0]['id'],$record);
+			}
+
+			$dialline->user_id=$user_id;
+			$dialline->status="AutoCall";
+			$dialline->regexstr=$users[0]['client'];
+			$dialline->number=$users[0]["mobile"];
+			$dialline->save();
+
+			$nowts=microtime(true)*1000;
+
+		//start the call log
+			$crmcall=new CRMCall();
+			$crmcall->number=$users[0]["mobile"];
+			$crmcall->user_id=0;
+			$crmcall->sipid_id=0;
+			$crmcall->crm_id=$users[0]['id'];
+			$crmcall->lan=$users[0]['lan'];
+			$crmcall->client=$users[0]['client'];
+			$crmcall->department=$users[0]['department'];
+			$crmcall->state='New';
+			$crmcall->type="AutoCall";
+			$crmcall->dialline_id=$dialline->id;
+
+			$crmcall->setTs('ts_Wait',$nowts);
+			$crmcall->setTs('ts_Call',$nowts);
+
+			$crmcall->did=$callerid;
+
+			$tdata=array();
+			$crmcall->data=json_encode($tdata);
+			$crmcall->save();
+
+		//start actual calls
+			$newqueue=new Kqueue();
+			$newqueue->autoCallOut($users[0]["mobile"],$callerid,$crmcall,$dialline);
+		}
+
+		return;
+	}
+
+	public function getSpanCount()
+	{
+		$spanArr = array("span1" => 30, "span2" => 0, "span3" => 0, "span4" => 0);
+
+		$cnt = array_sum($spanArr);
+
+		return $cnt;
+	}
+}
\ No newline at end of file

+<?php namespace App\Console\Commands;
+
+use Illuminate\Console\Command;
+//use Mail;
+use DB;
+use Config;
+
+use App\Models\User;
+use App\Models\Accesslog;
+
+use App\Models\CRMCall;
+use Schema;
+use PDO;
+use App\Models\Notification;
+use App\Jobs\KHRMSLib;
+
+use Input;
+use App\Models\Sipid;
+use App\Models\Kqueue;
+use App\Models\Dialline;
+use App\Models\Session;
+use App\Models\Cutoff;
+
+use Log;
+use Illuminate\Database\Schema\Blueprint;
+
+class PredictiveCallHangUp extends Command {
+
+	/**
+	 * The console command name.
+	 *
+	 * @var string
+	 */
+	protected $signature = 'PredictiveCallHangUp';
+
+	/**
+	 * The console command description.
+	 *
+	 * @var string
+	 */
+	protected $description = 'Hang Up Extra Calls If Agents Are Not Free';
+
+	/**
+	 * Execute the console command.
+	 *
+	 * @return mixed
+	 */
+	public function handle()
+	{
+		while(true)
+		{
+			usleep(1000000);
+			$this->runHangUp();
+		}
+	}
+
+	public function runHangUp()
+	{
+		try {		
+		$breathingTime = 5;
+		$avgringsec = 0;
+
+		$avgringsec = Cutoff::select(DB::Raw('avg(avg_ring) as avgringsec'))->first();
+		if($avgringsec)$avgringsec= $avgringsec->avgringsec;
+
+		$diallines = Dialline::whereIn("status", ["Auto","AutoCall"])->where("conf","=","")->select('status','updated_at','channel','server')->get();
+
+		foreach ($diallines as $dialline) {
+
+			$newqueue=new Kqueue();
+			$lastUpdatedTime = strtotime(date("Y-m-d H:i:s")) - strtotime($dialline->updated_at);
+
+			if ($dialline->status == 'Auto' && $lastUpdatedTime > $breathingTime) {
+				$newqueue->hangupChannelS($dialline->channel,$dialline->server);
+			}
+			elseif($dialline->status == 'AutoCall' && $lastUpdatedTime > ($avgringsec+$breathingTime)) {
+				$newqueue->hangupChannelS($dialline->channel,$dialline->server);
+			}
+		}
+		} catch (Exception $e) {
+			Log::useFiles(storage_path()."/logs/predictive_".date("Y_m_d").".log");
+			Log::error($e);
+			continue;
+		}
+	}
+}
\ No newline at end of file

+<?php namespace App\Console\Commands;
+
+use Illuminate\Console\Command;
+//use Mail;
+use DB;
+use Config;
+
+use App\Models\User;
+use App\Models\Accesslog;
+
+use App\Models\CRMCall;
+use Schema;
+use PDO;
+use App\Models\Notification;
+use App\Jobs\KHRMSLib;
+
+use Input;
+use App\Models\Sipid;
+use App\Models\Kqueue;
+use App\Models\Dialline;
+use App\Models\Session;
+use App\Models\Cutoff;
+
+use Log;
+use Illuminate\Database\Schema\Blueprint;
+
+class UpdateAvgRingSec extends Command {
+
+	/**
+	 * The console command name.
+	 *
+	 * @var string
+	 */
+	protected $signature = 'UpdateAvgRingSec';
+
+	/**
+	 * The console command description.
+	 *
+	 * @var string
+	 */
+	protected $description = 'Update Avg Call Ring Sec Of Last 50 Calls';
+
+	/**
+	 * Execute the console command.
+	 *
+	 * @return mixed
+	 */
+	public function handle()
+	{
+		$avgcallsecObj = CRMCall::select(DB::Raw('ROUND((avg(callsec))/1000) as avgcallsec'))->limit(50)->where("type","!=","Inbound")->first();
+
+		if(count($avgcallsecObj))
+		{
+			Cutoff::where('user_id', '!=', "")->update(
+					['avg_ring' => $avgcallsecObj->avgcallsec
+					]);
+		}
+	}
+}
\ No newline at end of file

@@ -48,6 +48,9 @@ protected $commands = [
 'App\Console\Commands\bulkserverupload_data',
 'App\Console\Commands\bulkserverupload_data',
 'App\Console\Commands\bulkServerUpload_data3',
 'App\Console\Commands\bulkServerUpload_data3',
 'App\Console\Commands\Userlog_datavalidation',
 'App\Console\Commands\Userlog_datavalidation',
+'App\Console\Commands\CreateCall',
+'App\Console\Commands\PredictiveCallHangUp',
+'App\Console\Commands\UpdateAvgRingSec',
 
 
 ];
 ];
 
 

@@ -897,6 +897,14 @@ function resetCallArray()
 	kSetDData('C','prograssiveDelay',120);
 	kSetDData('C','prograssiveDelay',120);
 }
 }
 
 
+function savedialermode()
+{		
+	var datastr="kstychCall="+JSON.stringify(kstychCall);
+	datastr+="&kstychDialer="+JSON.stringify(kstychDialer);
+
+    doAjax("dialer?action=usersel&client="+client,datastr,"","","singlefail","POST");
+}
+
 function updateDialerState(objstr,key,val,key2,val2)
 function updateDialerState(objstr,key,val,key2,val2)
 {
 {
 	if(objstr=="dialer")
 	if(objstr=="dialer")
@@ -933,7 +941,7 @@ function updateDialerState(objstr,key,val,key2,val2)
 			
 			
 			var datastr="kstychCall="+JSON.stringify(kstychCall);
 			var datastr="kstychCall="+JSON.stringify(kstychCall);
 			datastr+="&kstychDialer="+JSON.stringify(kstychDialer);
 			datastr+="&kstychDialer="+JSON.stringify(kstychDialer);
-			var client = $('#tcampaign_select').val();
+			//var client = $('#tcampaign_select').val();
 
 
 			doAjax('dialer?action=dialerstate&client='+client,datastr,'', 'ajax_manualdial','singlefail','POST', 
 			doAjax('dialer?action=dialerstate&client='+client,datastr,'', 'ajax_manualdial','singlefail','POST', 
 			function(retstr){
 			function(retstr){
@@ -962,6 +970,9 @@ function updateDialerState(objstr,key,val,key2,val2)
 				
 				
 				updateDialerState();
 				updateDialerState();
 			});
 			});
+
+			if(val2=="Predictive")
+			savedialermode(val2);
 		}
 		}
 	}
 	}
 	if(objstr=="call")
 	if(objstr=="call")

@@ -396,6 +396,8 @@ use App\Models\CRMCall;
 
 
 <script>
 <script>
 
 
+client = $('#tcampaign_select').val();
+
 <?php if($client){?>
 <?php if($client){?>
 $("#tcampaign_select").val('<?=$client?>');
 $("#tcampaign_select").val('<?=$client?>');
 <?php }?>
 <?php }?>
@@ -416,6 +418,8 @@ function campaignSelect()
 {
 {
 	var dashlet="Dialer";
 	var dashlet="Dialer";
 	doAjax("dashboard/dashlet?module="+dashlet+"&client="+$("#tcampaign_select").val(),"","DashletT-"+dashlet,"ajax_dashlet_"+dashlet,"singlefail","GET");
 	doAjax("dashboard/dashlet?module="+dashlet+"&client="+$("#tcampaign_select").val(),"","DashletT-"+dashlet,"ajax_dashlet_"+dashlet,"singlefail","GET");
+
+	savedialermode();
 }
 }
 
 
 function dataSelect()
 function dataSelect()
@@ -449,6 +453,8 @@ function dialerLoadData(listname,currentstatus,legalstatus,page,skey,stxt)
 {
 {
 	
 	
 	doAjax("dialer/bucketdata","client={!!$client!!}&bucket="+listname+"&currentstatus="+currentstatus+"&legalstatus="+legalstatus+'&page='+page+'&skey='+skey+'&stxt='+stxt,"bucketlistdiv","ajax_dialer_list","singlefail","GET");
 	doAjax("dialer/bucketdata","client={!!$client!!}&bucket="+listname+"&currentstatus="+currentstatus+"&legalstatus="+legalstatus+'&page='+page+'&skey='+skey+'&stxt='+stxt,"bucketlistdiv","ajax_dialer_list","singlefail","GET");
+
+	savedialermode();
 }
 }
 dialerLoadData('CurrentQueue','','',1,'','');
 dialerLoadData('CurrentQueue','','',1,'','');
 </script>
 </script>

@@ -202,31 +202,35 @@ function createSearchRecordDiv(divid)
 				//print_r($userdialmode);
 				//print_r($userdialmode);
 				if(in_array('Progressive',$userdialmode))
 				if(in_array('Progressive',$userdialmode))
 				{ ?>
 				{ ?>
-			      <li><a href="#" onclick='updateDialerState("dialer","mDialerState","Progressive");return false;'><b>Progressive</b></a></li>
+			      <li><a href="#" onclick='updateDialerState("dialer","mDialerState","Progressive");savedialermode();return false;'><b>Progressive</b></a></li>
                 <?php 
                 <?php 
 				} 
 				} 
 				if(in_array('Manual',$userdialmode)){?>
 				if(in_array('Manual',$userdialmode)){?>
 
 
 				
 				
-				<li id=dialerManualAllowLI><a href="#" onclick='updateDialerState("dialer","mDialerState","Manual");return false;'><b>Manual</b></a></li>
+				<li id=dialerManualAllowLI><a href="#" onclick='updateDialerState("dialer","mDialerState","Manual");savedialermode();return false;'><b>Manual</b></a></li>
 				
 				
 
 
 				<?php } if(in_array('Incoming',$userdialmode)){ ?>
 				<?php } if(in_array('Incoming',$userdialmode)){ ?>
-			   <li style='background:#36bc9b'><a href="#" onclick='updateDialerState("dialer","mDialerState","Ready","mDialerSubState","Incoming");return false;'><b>Incoming</b></a></li>
+			   <li style='background:#36bc9b'><a href="#" onclick='updateDialerState("dialer","mDialerState","Ready","mDialerSubState","Incoming");savedialermode();return false;'><b>Incoming</b></a></li>
+				<?php } if(in_array('Predictive',$userdialmode)){?>
+
+			   <li style='background:#36bc9b'><a href="#" onclick='updateDialerState("dialer","mDialerState","Ready","mDialerSubState","Predictive");savedialermode();return false;'><b>Incoming</b></a></li>
 				<?php } ?>
 				<?php } ?>
+
 				<!--<li><a href="#" onclick='updateDialerState("dialer","mDialerState","DialNext");return false;'><b>DialNext</b></a></li>-->
 				<!--<li><a href="#" onclick='updateDialerState("dialer","mDialerState","DialNext");return false;'><b>DialNext</b></a></li>-->
 				
 				
-				<li><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","Manual");return false;'><b>Paused</b></a></li>
+				<li><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","Manual");savedialermode();return false;'><b>Paused</b></a></li>
 				
 				
 				
 				
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","AgentBriefing");return false;'><b>AgentBriefing</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","TeamMeeting");return false;'><b>TeamMeeting</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","QualityFeedback");return false;'><b>QualityFeedback</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","LunchBreak");return false;'><b>LunchBreak</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","TeaBreak");return false;'><b>TeaBreak</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","UtilityBreak");return false;'><b>UtilityBreak</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","FloorAnnouncements");return false;'><b>FloorAnnouncements</b></a></li>
-				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","DownTime");return false;'><b>DownTime</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","AgentBriefing");savedialermode();return false;'><b>AgentBriefing</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","TeamMeeting");savedialermode();return false;'><b>TeamMeeting</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","QualityFeedback");savedialermode();return false;'><b>QualityFeedback</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","LunchBreak");savedialermode();return false;'><b>LunchBreak</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","TeaBreak");savedialermode();return false;'><b>TeaBreak</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","UtilityBreak");savedialermode();return false;'><b>UtilityBreak</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","FloorAnnouncements");savedialermode();return false;'><b>FloorAnnouncements</b></a></li>
+				<li style='background:#ccc'><a href="#" onclick='updateDialerState("dialer","mDialerState","Paused","mDialerSubState","DownTime");savedialermode();return false;'><b>DownTime</b></a></li>
 				
 				
 
 
 			</ul>
 			</ul>