test_Userlog_data.php
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<?php namespace App\Console\Commands;
use Illuminate\Console\Command;
use DB;
use Config;
use App\Models\User;
use App\Models\Accesslog;
use App\Models\CRMCall;
use Schema;
use PDO;
use Illuminate\Database\Schema\Blueprint;
class Userlog_data extends Command {
/**
* The console command name.
*
* @var string
*/
protected $signature = 'Userlog_data';
/**
* The console command description.
*
* @var string
*/
protected $description = 'Userlog_data';
/**
* Execute the console command.
*
* @return mixed
*/
public function handle()
{
$nowts=time();
echo "\n".date('Y-m-d')."\n";
$offline=array();
$arr=Config::get("app.hdfcnodes");
$logdate=strtotime('0 day');
$slist=DB::select(DB::raw("select * from server_details where id<='10'"));
$server_ip='';
$std_code='';
$conn='';
$userlogsTable = "userlogs_".date("d_m_Y",$logdate);
foreach($slist as $sline)
{
$tcol=0;$fieldsarr=array();$extrahdrarr=array();
$server_ip=$sline->server_ip;
$server_id=$sline->id;
$std_code=$sline->std_code;
$conn = array(
'driver' => 'mysql',
'host' => $server_ip,
'database' => env('DB_DATABASE', 'kstych_flexydial'),
'username' => env('DB_USERNAME', 'root'),
'password' => env('DB_PASSWORD', ''),
'charset' => 'utf8',
'collation' => 'utf8_unicode_ci',
'prefix' => '',
'options' => array(
PDO::ATTR_TIMEOUT => 5,
),
);
Config::set("database.connections.conn", $conn);
if(DB::connection("conn")->getDatabaseName())
{
echo ",".$server_ip;
for($j=-36;$j<=-6;$j++){
$logdate=strtotime($j ."day");
$i=0;
$ulist=DB::connection("conn")->select(DB::raw("select * from users WHERE 1"));
foreach($ulist as $uline) {
$users[$uline->id] = $uline->username;
}
if($alist=DB::connection("conn")->select(DB::raw("select * from userlogs WHERE created_at>'".date("Y-m-d",$logdate)."' and created_at<'".date("Y-m-d",$logdate+24*60*60)."'"))){
//if($alist=DB::connection("conn")->select(DB::raw("select * from userlogs WHERE created_at>'2017-09-01' and created_at<'2017-10-01'"))){
foreach($alist as $aline) {
$i++;
$global_id = $server_id . $i;
$rowdata = array('server'=>$server_id,'server_ip'=>$server_ip,'global_id'=>$global_id,'id'=>$aline->id,
'created_at'=>$aline->created_at,'updated_at'=>$aline->updated_at,'user_id'=>$aline->user_id,'user'=>$users[$aline->user_id],
'startdate'=>$aline->startdate,'starttime'=>$aline->starttime,'enddate'=>$aline->enddate,'endtime'=>$aline->endtime,
'durationsec'=>$aline->durationsec,'data'=>$aline->data,'group'=>$aline->group,'login'=>'','dialnext'=>'','dialnext-agentbriefing'=>'','dialnext-downtime'=>'','dialnext-floorannouncements'=>'','dialnext-incoming'=>'','dialnext-lunchbreak'=>'','dialnext-manual'=>'','dialnext-notready'=>'','dialnext-qualityfeedback'=>'','dialnext-teabreak'=>'','dialnext-teammeeting'=>'','dialnext-utilitybreak'=>'','manual'=>'','manual-agentbriefing'=>'','manual-agentbriefing'=>'','manual-downtime'=>'','manual-floorannouncements'=>'','manual-incoming'=>'','manual-lunchbreak'=>'','manual-manual'=>'','manual-notready'=>'','manual-qualityfeedback'=>'','manual-teabreak'=>'','manual-teammeeting'=>'','manual-utilitybreak'=>'','paused'=>'','paused-agentbriefing'=>'','paused-downtime'=>'','paused-floorannouncements'=>'','paused-incoming'=>'','paused-lunchbreak'=>'','paused-manual'=>'','paused-notready'=>'','paused-qualityfeedback'=>'','paused-teabreak'=>'','paused-teammeeting'=>'','paused-utilitybreak'=>'','paused-autowrapup'=>'','paused-wrapup'=>'','progressive'=>'','progressive-agentbriefing'=>'','progressive-agentbriefing'=>'','progressive-downtime'=>'','progressive-floorannouncements'=>'','progressive-incoming'=>'','progressive-lunchbreak'=>'','progressive-manual'=>'','progressive-notready'=>'','progressive-qualityfeedback'=>'','progressive-teabreak'=>'','progressive-teammeeting'=>'','progressive-utilitybreak'=>'','ready-incoming'=>''
);
$data=json_decode($aline->data,true);
foreach($data as $sipid=>$sdata)
{
$prets= isset($sdata[1]) ? $sdata[1] : (strtotime($aline->startdate . " " . $aline->starttime)+19600)*1000;
if(isset($sdata['states']))
{
$previous="login";
foreach($sdata['states'] as $fts=>$states)
{
if($states[0] != 1)
{
$rowdata[$previous] +=round(($fts-$prets)/1000,2);
$previous = (trim($states[1]) != '') ? strtolower($states[0]."-".$states[1]) : strtolower($states[0]);
$prets=$fts;
}
}
$rowdata[$previous] += round(($sdata['ts']-$prets)/1000,2);
}
}
$rowdata["login"] = $aline->durationsec;
$rowdata['not-ready']=$rowdata['paused-agentbriefing']+$rowdata['paused-autowrapup']+$rowdata['paused-downtime']+$rowdata['paused-floorannouncements']+$rowdata['paused-lunchbreak']+$rowdata['paused-notready']+$rowdata['paused-qualityfeedback']+$rowdata['paused-teammeeting']+$rowdata['paused-teabreak']+$rowdata['paused-utilitybreak'];
$key_value = '';
foreach($rowdata AS $key=>$value) {
if($key != 1)
$key_value .= "`$key` = '$value', ";
}
$startTime=$aline->startdate." ".$aline->starttime;
$endTime=$aline->enddate." ".$aline->endtime;
$crmCalls=DB::connection("conn")->select(DB::raw("select user_id,type,ts_Wait,ts_Call,ts_Talk,ts_Recstart,ts_Recend,ts_Dispo,ts_Close from crmcalls WHERE updated_at>='".$startTime."' and updated_at<'".$endTime."' and user_id='".$aline->user_id."'"));
$ts_Wait=0;$ts_Call=0;$ts_Talk=0;$ts_Dispo=0;
$progTs_Wait=0;$progTs_Call=0;$progTs_Talk=0;$progTs_Dispo=0;
$manTs_Wait=0;$manTs_Call=0;$manTs_Talk=0;$manTs_Dispo=0;
$inbTs_Wait=0;$inbTs_Call=0;$inbTs_Talk=0;$inbTs_Dispo=0;
$tt_prog=0;$tt_man=0;$tt_inb=0;
if($crmCalls!=null){
foreach($crmCalls as $crmCall){
$ts_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$ts_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$ts_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$ts_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
if($crmCall->type == 'Progressive')
{
$progTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$progTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$progTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$progTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
if($crmCall->type == 'Manual')
{
$manTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$manTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$manTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$manTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
if($crmCall->type == 'Inbound')
{
$inbTs_Wait += round(($crmCall->ts_Call - $crmCall->ts_Wait)/1000,2);
$inbTs_Call += round(($crmCall->ts_Talk - $crmCall->ts_Call)/1000,2);
$inbTs_Talk += round(($crmCall->ts_Dispo - $crmCall->ts_Talk)/1000,2);
$inbTs_Dispo += round(($crmCall->ts_Close - $crmCall->ts_Dispo)/1000,2);
}
}
}
$tt_prog = $progTs_Wait + $progTs_Call + $progTs_Talk + $progTs_Dispo;
$tt_man = $manTs_Wait + $manTs_Call + $manTs_Talk + $manTs_Dispo;
$tt_inb = $inbTs_Wait + $inbTs_Call + $inbTs_Talk + $inbTs_Dispo;
$prod_TOS = $ts_Wait + $ts_Call + $ts_Talk + $ts_Dispo;
$tt_prog = '$tt_prog';
$tt_man = '$tt_man';
$tt_inb = '$tt_inb';
$ts_Wait = '$ts_Wait';
$ts_Call = '$ts_Call';
$ts_Talk = '$ts_Talk';
$ts_Dispo = '$ts_Dispo';
$progts_Wait = '$progTs_Wait';
$progts_Call = '$progTs_Call';
$progts_Talk = '$progTs_Talk';
$progts_Dispo = '$progTs_Dispo';
$mants_Wait = '$manTs_Wait';
$mants_Call = '$manTs_Call';
$mants_Talk = '$manTs_Talk';
$mants_Dispo = '$manTs_Dispo';
$incts_Wait = '$inbTs_Wait';
$incts_Call = '$inbTs_Call';
$incts_Talk = '$inbTs_Talk';
$incts_Dispo = '$inbTs_Dispo';
$prod_tos = '$prod_TOS';
$shortinsert.="('$tt_prog', '$tt_man', '$tt_inb', '$ts_Wait', '$ts_Call', '$ts_Talk', '$ts_Dispo', '$progts_Wait', '$progts_Call', '$progts_Talk', '$progts_Dispo', '$mants_Wait', '$mants_Call', '$mants_Talk', '$mants_Dispo', '$incts_Wait', '$incts_Call', '$incts_Talk', '$incts_Dispo', '$prod_tos'),";
if($kkk<=$finalnumber){
if($iii%50==0){
DB::connection("conn")->insert(DB::raw("INSERT INTO `$userlogsTable` ('tt_prog', 'tt_man', 'tt_inb', 'ts_Wait', 'ts_Call', 'ts_Talk', 'ts_Dispo', 'progts_Wait', 'progts_Call', 'progts_Talk', 'progts_Dispo', 'mants_Wait', 'mants_Call', 'mants_Talk', 'mants_Dispo', 'incts_Wait', 'incts_Call', 'incts_Talk', 'incts_Dispo', 'prod_tos')VALUES $shortinsert"));
$kkk++;
}
}else{
DB::connection("conn")->insert(DB::raw("insert into $userlogsTable set tt_prog='$tt_prog', tt_man='$tt_man', tt_inb='$tt_inb', ts_Wait='$ts_Wait', ts_Call='$ts_Call', ts_Talk='$ts_Talk', ts_Dispo='$ts_Dispo', progts_Wait='$progts_Wait', progts_Call='$progts_Call', progts_Talk='$progts_Talk', progts_Dispo='$progts_Dispo', mants_Wait='$mants_Wait', mants_Call='$mants_Call', mants_Talk='$mants_Talk', mants_Dispo='$mants_Dispo', incts_Wait='$incts_Wait', incts_Call='$incts_Call', incts_Talk='$incts_Talk', incts_Dispo='$incts_Dispo', prod_tos='$prod_tos'"));
}
if($iii%50==0){
$shortinsert="";
}
$iii++;
}
DB::connection("conn")->disconnect();
}
}
}
}
}