dialer.blade_150217.php
12 KB
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
<?php
use App\Jobs\KHRMSLib;
use App\Models\CRMCall;
$client=Input::get("client","");
$prevData=Input::get("prev");
$wakka=new KHRMSLib();
$dispoclassarr=array('NC'=>array(0,array()),'CC'=>array(0,array()),'CB'=>array(0,array()),'NA'=>array(0,array()));
$dataSelect = array('0'=>'MTD','1'=>'YTD');
$owclientstr=array();
$oclientlst=$wakka->clientsOwnerRWAccess();
if(!empty($oclientlst))foreach($oclientlst as $tclnt)if($tclnt!="")
{
$owclientstr[]="'$tclnt'";
if($client=="")$client=$tclnt;
}
if(!empty($owclientstr))$owclientstr="and client in (".implode(",",$owclientstr).")";else $owclientstr="";
if($client!="")$owclientstr="and client='$client'";
$roclientstr=array();$didlinesstr=array();if(Auth::user()->exten!="")$didlinesstr[]=Auth::user()->exten;
$roclientlst=$wakka->clientsReadAccess();
if(!empty($roclientlst))foreach($roclientlst as $tclnt)if($tclnt!="")
{
$roclientstr[]="'$tclnt'";
if($client=="")$client=$tclnt;
$mastersdata=$wakka->getCompanyMaster($tclnt);
if(!empty($mastersdata["DialerDID"]))$didlinesstr[]=$mastersdata["DialerDID"];
if(empty($mastersdata['dialerDispoList']))$mastersdata['dialerDispoList']=$wakka->HRCoreVars['dialerDispoList'];
$dispoarr=explode("~",$mastersdata['dialerDispoList']);
foreach($dispoarr as $dispo)
{
if(!empty($dispo))
{
$dispoprts=explode("|",$dispo);
if(sizeof($dispoprts)>=3)
{
if(isset($dispoclassarr[$dispoprts[0]]))
{
$dispoclassarr[$dispoprts[0]][1][]=$dispoprts[1];
}
}
}
}
}
foreach($didlinesstr as $k=>$dids)
{
$didarr=explode(":",$dids);
$didlinesstr[$k]=$didarr[0];
}
if(!empty($roclientstr))$roclientstr="and client in (".implode(",",$roclientstr).")";else $roclientstr="";
if($client!="")$roclientstr="and client='$client'";
$currentstatuses=$wakka->LoadAll("select distinct currentstatus from records where currentstatus!='' $owclientstr");
$legalstatuses=$wakka->LoadAll("select distinct legalstatus from records where legalstatus!='' $owclientstr");
$dispoarr=$wakka->LoadAll("select count(*) as cnt,currentstatus,legalstatus,dialer_status from records where 1=1 $owclientstr group by currentstatus,legalstatus,dialer_status");
if($prevData!='YTD')
{
$TotalData=$wakka->getCount("records","status IN ('New', 'Called') $owclientstr");
$NotCalled=$wakka->getCount("records","status='New' $owclientstr");
$TotalCalled=$wakka->getCount("records","status='Called' $owclientstr");
$Priority=$wakka->getCount("records","status='Priority' $owclientstr");
$Flagged=$wakka->getCount("records","dialer_flag='VIP' $owclientstr");
$NotCalledFlagged=$wakka->getCount("records"," priority='VIP' $owclientstr");
}
else
{
$TotalData=$wakka->getCount("records","old_status IN ('New', 'Called') $owclientstr");
$NotCalled=$wakka->getCount("records","old_status='New' $owclientstr");
$TotalCalled=$wakka->getCount("records","old_status='Called' $owclientstr");
$Priority=$wakka->getCount("records","status='Priority' $owclientstr");
$Flagged=$wakka->getCount("records","dialer_flag='VIP' $owclientstr");
$NotCalledFlagged=$wakka->getCount("records"," priority='VIP' $owclientstr");
}
$MissedCalls=0;
if(Auth::user()->id!='92')
{
$mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)));
$mc=$mc->where(function ($query) use($roclientlst,$didlinesstr){
$query->orWhereIn('client',$roclientlst)->orWhereIn('did',$didlinesstr);
});
$mc=$mc->groupBy('number')->get();
foreach($mc as $key=>$tcall)
{
$lcall=CRMCall::where('number','=',$tcall->number)->orderBy('id','DESC')->first();
if($lcall->userstatus=="InboundDROP")
{
if($tcall->crm_id>0)
{
$rec=$wakka->getPersons("id=$tcall->crm_id")[0];
if($rec['dialer_status']=="InboundDROP")$MissedCalls++;
}
else $MissedCalls++;
}
}
}else{
$newdidlinesstr='';
function searchFor($number, $array){
foreach ($array as $key => $value) {
if($value->number==$number)
$numArr[]=$value;
}
return $numArr;
}
//select did from Array
if($didlinesstr)
$newdidlinesstr = $didlinesstr[0];
$mc=CRMCall::where('userstatus','=','InboundDROP')->where('created_at','>',date('Y-m-d H:i:s',time()-(7*24*60*60)));
$mc=$mc->where(function ($query) use($roclientlst,$didlinesstr){
$query->orWhereIn('client',$roclientlst)->orWhereIn('did',$didlinesstr);
});
$mcArray = CRMCall::orWhereIn('client',$roclientlst)->orWhere('did','like','%'.$newdidlinesstr.'%')->orderBy('id','ASC')->get();
$mc=$mc->groupBy('number')->get();
foreach($mc as $tcall)
{
/*$lcall=CRMCall::where('number','=',$tcall->number)->orderBy('id','DESC')->first();*/
$numArray=searchFor($tcall->number, $mcArray);
$lcall = end($numArray);
if($lcall->userstatus=="InboundDROP")
{
if($tcall->crm_id>0)
{
$rec=$wakka->getPersons("id=$tcall->crm_id")[0];
if($rec['dialer_status']=="InboundDROP")$MissedCalls++;
}
else $MissedCalls++;
}
}
}//check - else close
$callstoday=CRMCall::where("created_at",">=",date("Y-m-d 00:00:00"))->where("user_id","=",Auth::user()->id)->count();
$callsmonth=CRMCall::where("created_at",">=",date("Y-m-01 00:00:00"))->where("user_id","=",Auth::user()->id)->count();
$recstoday=$wakka->getCount("records","dialer_lastcall>='".date("Y-m-d 00:00:00")."' $owclientstr");
$recsmonth=$wakka->getCount("records","dialer_lastcall>='".date("Y-m-01 00:00:00")."' $owclientstr");
?>
<div class=col-md-3>
<div class=col-md-11>
<?php if(sizeof($roclientlst)>1){ ?>
<h5>
Campaign
<select class='form-control pull-right' id=tcampaign_select onchange='campaignSelect();' style='width:50%'>
<?php foreach($roclientlst as $c){$s="";if($c==$client)$s='selected';echo "<option value='$c' $s>$c</option>";} ?>
</select>
</h5>
<br>
<div class=col-md-6>
<select class=form-control id=data_select onchange='dataSelect();'>
<?php foreach($dataSelect as $d){$s="";if($d==$prevData)$s='selected';echo "<option value='$d' $s>$d</option>";} ?>
</select>
</div>
<div style='clear:both'></div>
<br>
<?php } ?>
<h5>
Buckets
<span class='label label-small label-default pull-right'>
<a href=# onclick="dialerLoadData('CallsMonth','','',1,'','');return false;" style='color:#fff;font-size:12px'>
Month: {!!$recsmonth!!} / {!!$callsmonth!!}
</a>
</span>
<span class='label label-small label-default pull-right' style='margin-right:5px'>
<a href=# onclick="dialerLoadData('CallsToday','','',1,'','');return false;" style='color:#fff;font-size:12px'>
Today: {!!$recstoday!!} / {!!$callstoday!!}
</a>
</span>
</h5>
<div style='clear:both'></div>
<hr><br>
<?php
//print_r($legalstatuses);
//print_r($currentstatuses);
?>
<div class=col-md-6>
<select class=form-control id=legalstatus_select onchange='bucketSelect();'>
<?php foreach($legalstatuses as $ls)echo "<option value='$ls[legalstatus]'>$ls[legalstatus]</option>"; ?>
</select>
</div>
<div class=col-md-6>
<select class=form-control id=currentstatus_select onchange='bucketSelect();'>
<?php foreach($currentstatuses as $ls)echo "<option value='$ls[currentstatus]'>$ls[currentstatus]</option>"; ?>
</select>
</div>
<div style='clear:both'></div>
<ul style="list-style:none">
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('CurrentQueue','','',1,'','');return false;">CurrentQueue</a></span>
<!--<span class="label label-small pull-right" >
0
</span>-->
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('MissedCalls','','',1,'','');return false;">MissedCalls</a></span>
<span class="label label-small label-primary pull-right" >
{!!$MissedCalls!!}
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('TotalData','','',1,'','');return false;">TotalData</a></span>
<span class="label label-small label-default pull-right" >
{!!$TotalData!!}
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('NotCalled','','',1,'','');return false;">NotCalled</a></span>
<span class="label label-small label-default pull-right" >
{!!$NotCalled!!}
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('Called','','',1,'','');return false;">Called</a></span>
<span class="label label-small label-success pull-right" >
{!!$TotalCalled!!}
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="return false;">Contacted</a></span>
<span class="label label-small label-success pull-right" id=contactedcnt_span>
0
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('Flagged-Called','','',1,'','');return false;">Flagged-Called</a></span>
<span class="label label-small label-success pull-right" >
{!!$Flagged!!}
</span>
</li>
<li class="notify_alert">
<span><a href=# onclick="dialerLoadData('Flagged-Notcalled','','',1,'','');return false;">Flagged-NotCalled</a></span>
<span class="label label-small label-warning pull-right" >
{!!$NotCalledFlagged!!}
</span>
</li>
<hr><br>
<?php foreach($dispoarr as $disp) {
foreach($dispoclassarr as $dclass=>$darr)
{
if(in_array($disp['dialer_status'],$darr[1]))
{
$dispoclassarr[$dclass][0]+=$disp['cnt'];
}
}
$class=str_replace(" ","_","CLS_".$disp['currentstatus'].$disp['legalstatus']);
?>
<li class="notify_alert bucketliitem {!!$class!!}">
<span><a href=# onclick="dialerLoadData('{!!$disp['dialer_status']!!}','{!!$disp['currentstatus']!!}','{!!$disp['legalstatus']!!}',1,'','');return false;">{!!$disp['dialer_status']==''?'------':$disp['dialer_status']!!}</a></span>
<span class="label label-small label-success pull-right" >
{!!$disp['cnt']!!}
</span>
</li>
<?php }
$contacted=$dispoclassarr['CC'][0]+$dispoclassarr['CB'][0]+$dispoclassarr['NC'][0];
echo "<script>$('#contactedcnt_span').html('$contacted');</script>";
?>
</ul>
</div>
</div>
<div class=col-md-9 id=bucketlistdiv>
</div>
<div style='clear:both'></div>
<script>
function campaignSelect()
{
var dashlet="Dialer";
doAjax("dashboard/dashlet?module="+dashlet+"&client="+$("#tcampaign_select").val(),"","DashletT-"+dashlet,"ajax_dashlet_"+dashlet,"singlefail","GET");
}
function dataSelect()
{
var dashlet="Dialer";
doAjax("dashboard/dashlet?module="+dashlet+"&prev="+$("#data_select").val(),"","DashletT-"+dashlet,"ajax_dashlet_"+dashlet,"singlefail","GET");
}
function bucketSelect()
{
var activeclass='CLS_'+$('#currentstatus_select').val()+$('#legalstatus_select').val();
$('.bucketliitem').hide();
$('.'+activeclass).show();
}
bucketSelect();
function dialerLoadData(listname,currentstatus,legalstatus,page,skey,stxt)
{
doAjax("dialer/bucketdata","client={!!$client!!}&bucket="+listname+"¤tstatus="+currentstatus+"&legalstatus="+legalstatus+'&page='+page+'&skey='+skey+'&stxt='+stxt,"bucketlistdiv","ajax_dialer_list","singlefail","GET");
}
dialerLoadData('CurrentQueue','','',1,'','');
</script>